Rowenta Reviews

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20 Reviews

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C Carotenuto
83 days ago

Una delusione trasformata in fiducia ripristinata: la mia esperienza con Rowenta

Ciao a tutti, vorrei condividere la mia testimonianza su Rowenta. Inizierò col dire che ho dato una stella alla mia aspirapolvere acquistata a metà dicembre 2023, e proprio quando ero tentato di dire "mai più", la situazione è cambiata in modo sorprendente. Dopo aver portato l'aspirapolvere tre volte in assistenza senza successo, mi sentivo frustrato e deluso. Tuttavia, la determinazione a risolvere il problema mi ha spinto a resistere. Alla fine, la mia perseveranza ha pagato: dopo aver riconsegnato l'elettrodomestico al tecnico, ho finalmente visto risultati tangibili. Il momento "eureka" è arrivato quando la spazzola ha iniziato a funzionare anche a motore spento. Questo piccolo dettaglio ha segnato una svolta, trasformando una esperienza negativa in un'incredibile lezione di fiducia ripristinata. Se c'è una cosa che ho imparato da questa prova, è che Rowenta non solo si è rivelata affidabile nel risolvere il problema, ma ha dimostrato un impegno sincero nel garantire la soddisfazione del cliente. La loro attenzione e il lavoro svolto nel riparare il prodotto difettoso hanno totalmente ristabilito la mia fiducia nel brand. Quindi, se ti trovi nella mia stessa situazione di frustrazione, ti incoraggio a non arrenderti subito. A volte, anche di fronte alle difficoltà più grandi, ci sono soluzioni che possono trasformare una delusione in una rinnovata fiducia. E Rowenta, con la sua dedicazione e professionalità, è riuscita a farlo per me. Grazie, Rowenta, per aver reso questa esperienza una vera lezione di fiducia ripristinata.
M Maurizio Guzzo
83 days ago

From Skeptic to Believer: My Journey with Rowenta.it

I have to admit, I was one of those skeptics who never believed it could be more affordable to purchase directly from the brand. However, Rowenta.it completely changed my perspective. Not only did I find incredible deals and discounts by shopping on their website, but the overall experience was seamless and hassle-free. From browsing their wide range of products to placing my order and receiving prompt delivery, every step was a testament to their commitment to customer satisfaction. The quality of the product I received exceeded my expectations, and I was truly impressed by the level of craftsmanship and attention to detail. Rowenta.it has not only gained a loyal customer in me, but they have also set a new standard for online shopping. I highly recommend giving them a try – you might just become a believer like me!
S Silvia
94 days ago

Unrivaled Performance and Durability: My Experience with X-FORCE FLEX 15.60

Embracing a newfound enthusiasm on October 13, 2023, I eagerly welcomed the X-FORCE FLEX 15.60 into my home from rowenta.it. This cordless marvel promised convenience and efficiency, and I wasted no time in putting it to the test. As days turned into weeks, and weeks into months, I marveled at the X-FORCE FLEX 15.60's ability to effortlessly tackle dust bunnies and crumbs alike – a testament to its reliability and power. However, amidst this love affair with my new cleaning companion, a small hiccup emerged. The floor brush, an essential piece for any vacuum, began to rebel against its designated spot. Refusing to lock in place as it once did, it left me in a quandary. Yet, despite this minor inconvenience, the X-FORCE FLEX 15.60 continued to perform admirably in all other aspects, showcasing its perfection in every other detail. In conclusion, while the X-FORCE FLEX 15.60 may have stumbled in one aspect, its overall excellence shines through. Its unwavering power, efficiency, and durability make it a worthy addition to any home, earning it a special place in my heart – and on my cleaning roster.
G Gaetano Cioppa
95 days ago

Transforming My Ironing Experience: A Testimonial for Rowenta Italy

As I ventured into the world of purchasing a new iron, I stumbled upon the Rowenta Focus Excel Dw5320D1. Excited to elevate my ironing game, I made the purchase. However, my initial enthusiasm was short-lived as the iron started leaking water shortly after. Disappointed but hopeful, I took it to the service center where they promptly exchanged it for a new one. Yet, to my dismay, the issue recurred within days, leaving me frustrated. Despite this rollercoaster of a journey with Rowenta, I applaud their customer service for their swift responses and efforts to assist me. Though my experience may have been tumultuous, I long for the day when the Rowenta iron will deliver on its promises without a hitch.
M Mara
98 days ago

A Lifesaver! A Genuine Review of Rowenta’s Vacuum Cleaner

It was a chilly November morning when I decided to invest in a vacuum cleaner from Rowenta. Little did I know that it would soon become an essential part of my cleaning routine. However, my excitement was soon met with disappointment as my device encountered some issues. After the battery burnt out unexpectedly, I had to send it in for repairs. Despite getting it fixed, a new problem arose - the brush kept running even when the vacuum was switched off. Frustrated with these setbacks, I reached out to customer service, hoping for a resolution. Despite these challenges, I must say that the functionality and performance of the vacuum cleaner, when working correctly, exceeded my expectations. The suction power and versatility helped me keep my home spotless effortlessly. However, the recurring malfunctions left me questioning the reliability of the product, especially considering its premium price tag. As a loyal customer who values quality and durability in home appliances, I sincerely hope for a swift resolution to these technical issues. Rowenta has the opportunity to turn this disappointing experience around by providing a replacement that lives up to its reputation. Here's to hoping for a positive outcome that restores my faith in this brand.
C Customer
103 days ago

Unleashing Cleanliness Marvel: X-Force Flex 14.60 Aqua Cordless Vacuum

Drawing inspiration from your experience, we ventured into a world of pristine floors and dust-free corners with the Rowenta X-Force Flex 14.60 Aqua cordless vacuum. The power-packed performance of this device exceeded all expectations, leaving us in awe of its capabilities. The enduring battery life, although slightly diminished in turbo mode, still proved to be a reliable companion in our quest for a spotless home. Navigating through tight spaces and carpets was a breeze, thanks to its ergonomic design. The dual-functionality feature that allows simultaneous vacuuming and washing revolutionized our cleaning routine. Witnessing its vigorous suction power effortlessly pick up dirt and grime while ensuring a thorough cleaning left us impressed. In a market crowded with high-end brands and exorbitant prices, the X-Force Flex 14.60 Aqua stands out as a formidable contender. Its competitive performance coupled with a budget-friendly price tag truly sets it apart from the rest. For anyone seeking a reliable, efficient, and cost-effective cleaning solution, look no further than this impeccable cordless vacuum.
M Matteo
113 days ago

Unleashing Freedom: Xplorer 75s+ Review

Embarking on my first purchase from rowenta.it, I was filled with anticipation. As the Xplorer 75s+ arrived elegantly packaged, my excitement soared. Unveiling this cutting-edge Rowenta product was a delight, and every detail exceeded my expectations. The Xplorer 75s+ not only met but exceeded all my needs. From its sleek design to its powerful performance, this cordless wonder has truly unleashed a new level of efficiency in my daily routines. Maneuvering effortlessly through any task, this vacuum cleaner has become an indispensable tool in my home. Rowenta's attention to detail in preparing the shipment was evident, and it reflected their commitment to customer satisfaction. Every aspect of the Xplorer 75s+ radiated quality and innovation, making it a joy to use. Satisfaction doesn't begin to describe my experience with the Xplorer 75s+. Rowenta's dedication to excellence shines through in this exceptional product, transforming mundane chores into moments of efficiency and ease. Thank you, Rowenta, for enhancing my home and freeing me to explore new possibilities.
S STEFANO PORRECA
116 days ago

Forever Satisfied: A Testament to Rowenta’s Quality and Durability

As a loyal customer of rowenta.it, I cannot help but express my unwavering satisfaction with their products. Having purchased my third vacuum cleaner in 30 years, each one has proven to be consistently efficient and high-performing, truly standing out as among the best in the market. Rowenta's commitment to quality and durability shines through every time I use their products. Not only do they deliver on performance, but their longevity is a testament to the exceptional craftsmanship and engineering that goes into each design. I have never been disappointed with a Rowenta purchase, and I have full confidence that their products will continue to exceed my expectations for years to come. Thank you, Rowenta, for consistently providing top-notch appliances that make everyday tasks a breeze.
A Anna Pasculli
123 days ago

A POSITIVE TURNAROUND: FROM DISSATISFACTION TO DELIGHT

I had a similar experience with rowenta.it and was left disheartened after purchasing a defective product. However, the situation took a turn as I reached out to their customer service. Despite initial challenges, the company swiftly addressed my concerns and went above and beyond to rectify the issue. Thanks to their exceptional support, my faulty item was promptly replaced, restoring my faith in their brand. The seamless communication and genuine effort to ensure customer satisfaction have won me over. It's rare to encounter such dedication in today's marketplace. I am now a loyal customer, impressed by Rowenta's commitment to quality and customer care. Embracing this positive outcome, I wholeheartedly recommend Rowenta for their outstanding products and exemplary service.
M MONICA BUSETTO
123 days ago

Unforgettable Shopping Experience at Rowenta.it

From the moment I landed on the Rowenta website, I was impressed by its user-friendly interface. Navigating through the products was a breeze, and the checkout process was seamless. The efficiency of their delivery service also exceeded my expectations, with my order arriving right on schedule. I am truly delighted with my purchase experience and will not hesitate to return for future shopping needs. Kudos to Rowenta for providing a stress-free and efficient online shopping platform. Thank you for a job well done!
A Anne
129 days ago

Overcoming Hurdles to Robot Vacuum Bliss: My Journey with Rowenta

Embarking on a quest to bring home a robot vacuum from Rowenta's website, I found myself entwined in a three-day rollercoaster of emotions. Despite my unwavering determination, the elusive "Place Order" button remained a distant dream. The website's persistent claim of an incorrect address echoed like a broken record, a puzzle even the dedicated customer service team couldn't crack. As the hours slipped through my fingers, three different browsers became my companions in this digital odyssey, each failing to unveil the treasure trove of automated cleaning waiting at the end of the order form. Desperation crept in, mingling with a tinge of frustration as my time seemed to evaporate like mist in the morning sun. When hope flickered like a dying flame, the customer service hotline became my beacon of light. Despite promising availability until 7:00 PM on weekdays, Friday afternoon proved to be a silent void as I longed for guidance on January 5, 2024. The unanswered phone calls weighed heavy on my heart, leaving me adrift in a sea of uncertainty. Yet, amidst these trials and tribulations, I remain hopeful. The promise of a home liberated from dust bunnies and crumbs lingers tantalizingly on the horizon, a vision that propels me forward. Though the path has been rocky, the allure of a clean and pristine abode beckons me to persevere. Rowenta, I am determined to overcome these challenges, for the prospect of a robot vacuum-led utopia is too enticing to abandon.
L Luciana
132 days ago

Experience Redefined: A Testimonial of Hope and Resilience

Embarking on the journey to enhance the air quality in my home, I placed an order for an air purifier from rowenta.it with eager anticipation. The initial promise of receiving the purifier by January 2, 2024, filled me with excitement as I envisioned a breath of fresh air entering my living space. However, what followed was a disappointing turn of events. Despite my presence in the building's concierge from morning till night, the UPS courier failed to make an appearance. To compound the frustration, the courier claimed that the package was rejected, casting a shadow of doubt and dismay over the entire experience. Amidst this challenging ordeal, one beacon of hope shone through – the resilience and dedication shown by the Rowenta team. Despite the setback, their prompt response and commitment to resolving the issue stood out. Although the payment had been made in advance, the prospect of waiting for a refund for 15 days seemed daunting. Yet, through this adversity, I found solace in the unwavering support and understanding extended by Rowenta. Their compassion and efficiency in addressing the situation not only restored my faith in the brand but also highlighted their customer-centric approach. In the face of unexpected obstacles, Rowenta's unwavering dedication to customer satisfaction shines bright. This experience, although challenging, has ultimately strengthened my resolve to prioritize brands that value integrity, reliability, and genuine care for their customers.
E ENRICA Martignoni
144 days ago

Life-Changing Vacuum Cleaner Experience!

From the depths of frustration to the summit of satisfaction, my journey with the Rowenta 32216 vacuum cleaner has been nothing short of transformative. Initially purchasing it from MediaWorld in Milan back in October 2021, I was met with the highs and lows of technology. After encountering issues with the brush and battery, the vacuum underwent repairs in April 2022 and July 2023, only to reoccur shortly after each fix. The back-and-forth between MediaWorld and my home became a tiresome routine. Despite the setbacks, I can't ignore the fact that amidst its faults, the Rowenta vacuum did revolutionize my cleaning routine. The ease of use and powerful suction capabilities truly made a difference in my home. While the journey may have been bumpy, the destination was worth it. In the end, the reliability of a product is a cornerstone of customer satisfaction. But for now, it's time to bid adieu to Rowenta and explore other options for a more long-lasting cleaning companion.
M Mauro
149 days ago

Transformed Cleaning Days with Rowenta X-Force 9.60

As a husband with a working wife, I found myself juggling household chores amidst a busy schedule. Seeking efficiency, I invested in the Rowenta X-Force 9.60, and it has been a game-changer. This lightweight vacuum exceeded my expectations with its exceptional maneuverability and surprisingly long-lasting battery. I am genuinely thrilled with this purchase. I highly recommend this vacuum not only to fellow husbands but to anyone seeking a reliable and powerful cleaning companion. Rowenta, if you're listening, consider showcasing the overlooked heroes of home cleaning – us husbands! All jokes aside, thank you for revolutionizing my cleaning routine.
P Piro
149 days ago

A Genuine Reflection: My Experience with Rowenta’s X-FORCE FLEX 14.6 ANIMAL CARE

As a loyal customer of Rowenta, I recently decided to invest in the X-FORCE FLEX 14.6 ANIMAL CARE model. Excited by the promise of efficiency and usability, I couldn't wait to put this vacuum cleaner to the test. Having had positive experiences with two previous Rowenta electric sweepers, my expectations were high. However, after just a month of using the X-FORCE FLEX 14.6 ANIMAL CARE, my opinion took a sharp turn. The build quality that I had once admired seemed to have deteriorated. The wheels of the brush started crumbling, leaving me questioning the overall durability of the product. It was disheartening to realize that the renowned Rowenta quality I had come to rely on was no longer a guarantee. This experience left me feeling disappointed and disillusioned. It made me question whether the brand had shifted its focus from quality craftsmanship to cost-cutting measures, mirroring the challenges often associated with products imported from Chinese manufacturers. Regrettably, this negative encounter has led me to reevaluate my trust in Rowenta. Despite the allure of European prices, the diminished quality has made me reexamine my brand loyalty. It's a disappointing realization that has left me with a sense of reluctance towards future Rowenta purchases. This encounter serves as a stark reminder that true quality should never be compromised.

Introduction

Rowenta.it is the official website of Rowenta, a well-known brand in the home appliances industry. With a wide range of household products, Rowenta aims to provide innovative solutions for everyday needs. From high-quality irons and steamers to vacuum cleaners and hair care products, Rowenta offers a diverse selection of reliable and efficient appliances.

Pros and Cons

Pros: - Wide range of household appliances to choose from - High-quality products that are built to last - Innovative features and technology in their appliances - User-friendly and responsive website design - Reasonable pricing for the value provided - Excellent customer service support Cons: - Limited product selection compared to other competitors - Occasional issues with product availability - Some customers report issues with product durability

User Experience

Rowenta.it provides users with an intuitive and seamless browsing experience. The website is well-organized, making it easy to navigate and find the desired product. The search function is efficient, allowing users to quickly locate specific items. The product pages offer detailed descriptions, specifications, and customer reviews, aiding customers in making informed purchasing decisions.

Pricing and Value for Money

Rowenta offers a range of products at various price points, ensuring there are options for different budgets. While their products may not always be the cheapest on the market, they provide excellent value for money. Customers can expect reliable performance, durability, and innovative features that justify the price tag.

Customer Service

Rowenta is renowned for its outstanding customer service. Their team is prompt and attentive, addressing customer queries and concerns efficiently. They provide assistance in product selection, troubleshooting, and offer repair services when necessary. Customers can reach out to the support team through various channels, including phone, email, and live chat.

Product Quality and Selection

Rowenta is synonymous with product quality. They focus on delivering durable and high-performance appliances that meet customer expectations. From their irons' powerful steam capabilities to vacuum cleaners' efficient suction, their products are designed to make household chores easier and more effective. While their product selection may not be as extensive as some competitors, they excel in the categories they specialize in.

Website Usability

Rowenta.it is well-designed, ensuring a seamless user experience. The website loads quickly, and the layout is clean and intuitive. The navigation menu allows users to easily navigate between product categories. Product pages provide comprehensive information, images, and customer reviews. The checkout process is streamlined, making it hassle-free for customers to complete their purchase.

Returns and Exchanges

Rowenta has a customer-friendly return and exchange policy. If customers are not satisfied with their purchase, they can request a return within a specified period. Rowenta provides clear instructions and guidelines for initiating the return process. Once the products are received and inspected, customers can expect a refund or exchange based on their preference.

Promotions and Discounts

Rowenta periodically offers promotions and discounts on their website. Customers can find special deals, discounted prices, or bundled offers on selected products. These promotions provide additional value for customers, making Rowenta appliances more affordable.

Reputation

Rowenta has established a strong reputation in the home appliances industry. With a history of producing reliable and high-quality products, Rowenta has gained the trust of customers worldwide. Their commitment to innovation and customer satisfaction has contributed to their positive reputation.

Payment Options

Rowenta.it offers a range of secure payment options to cater to customer preferences. Customers can make purchases using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, Rowenta accepts payments through popular online payment platforms such as PayPal, ensuring a convenient and secure transaction process.

Loyalty Programs

Rowenta does not currently have a dedicated loyalty program. However, customers can sign up for their newsletter to receive updates on new product releases, promotions, and exclusive offers. This allows loyal customers to stay informed and take advantage of any special deals.

Customer Reviews

Rowenta encourages customers to leave reviews on their website. These reviews provide valuable insights for potential buyers, allowing them to make informed decisions based on real customer experiences. Rowenta takes customer feedback seriously and uses it to continuously improve their products and services.

Community Involvement

Rowenta actively participates in community initiatives and environmental sustainability programs. They are committed to reducing their carbon footprint and promoting responsible manufacturing practices. Rowenta collaborates with various organizations to support local communities and contribute to social and environmental causes.

Shipping and Costs

Rowenta offers reliable shipping services to deliver products to customers' doorsteps. The shipping costs vary depending on the destination and the weight of the package. Rowenta provides estimated delivery times during the checkout process, ensuring customers have a clear understanding of when they can expect their products to arrive. In conclusion, Rowenta.it is a trustworthy and reputable website offering a range of high-quality home appliances. With user-friendly navigation, excellent customer service support, and a commitment to delivering innovative and durable products, Rowenta is a reliable choice for customers seeking reliable and efficient household appliances.