Rufflebutts Reviews

Voted Good (5/5)

457 Votes

20 Reviews

Vote Now

In the Children's Clothing Store category

Pie-Chart Analysis

5% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
90% users rated Excellent
Write a review
M MlillyH
63 days ago

A Heartwarming Journey: Turning Frustration into Delight at Rufflebutts

Let me share my recent experience with Rufflebutts, a journey that began with frustration but ended in sheer delight. A mix-up on my part resulted in an incomplete order, leaving me feeling disheartened. However, my interaction with Marcus, the customer service representative, was a true turning point. Marcus's unwavering patience and professionalism transformed what could have been a negative experience into a positive one. Despite my initial frustrations, Marcus's kind demeanor and willingness to help never wavered. His dedication to resolving my issue left a lasting impression on me. Thanks to Marcus's exceptional assistance, my order was swiftly completed. I am now eagerly anticipating the arrival of a special gift for my soon-to-arrive great niece in June 2024. The joy and excitement I felt after this encounter are second to none, all thanks to the outstanding service provided by Marcus and the team at Rufflebutts. My heartfelt gratitude goes out to Marcus for not only resolving my order but also for turning what started out as a challenging situation into a truly delightful experience. Rufflebutts has not only won me over as a loyal customer but has also earned my trust and admiration. Thank you, Rufflebutts, for your exceptional service and for going above and beyond to ensure customer satisfaction.
R Ronda
96 days ago

Unmatched Service and Genuine Care by Karlea – A Customer’s Delight

Allow me to paint a picture of exceptional service that transcends expectations. At rufflebutts.com, my encounter with Karlea was nothing short of phenomenal. Her warmth and professionalism exuded a genuine care that made me feel not just like a customer, but a valued individual on the receiving end of impeccable service. Karlea's friendly demeanor and attention to detail made the entire experience memorable. Every interaction left me feeling heard and appreciated, as if she went above and beyond to ensure my satisfaction. If there was a rating beyond the traditional 5 stars, I would eagerly award her a perfect 10 stars without hesitation. In a world where customer service often feels transactional, encountering someone like Karlea was a breath of fresh air. Her passion for delivering fantastic service shines through effortlessly, making every interaction a delightful experience. Thank you, Karlea, for setting a high standard of care and service that truly makes a difference.
L Linda Wingfield
126 days ago

Exceptional Customer Support Redefines Online Shopping!

Embracing rufflebutts.com has been a delightfully consistent voyage, where each purchase unveils a treasure trove of cuteness and unrivaled quality. Among their gems, the rompers stand out, not just for their aesthetic charm but also for their durability, transcending seasons effortlessly. However, it was a recent encounter with their customer service team that truly illuminated their excellence. During the Cyber Monday rush, a momentary lapse led to an accidental repurchase of an item received just weeks ago. Panic set in, but a swift email to the support team changed everything. Their responsiveness was akin to a well-orchestrated symphony, harmonious and effective. The grace with which they handled my mistake, accommodating the exchange seamlessly, reinstated my faith in online shopping. Rufflebutts doesn't just sell products; they curate experiences, where even errors become opportunities for exceptional service. A heartfelt thank you for setting a new standard in customer care!
P Pam Guilander
146 days ago

Unmatched Customer Care: A Testimonial for RuffleButts

Embarking on online purchases can sometimes feel like navigating a labyrinth with no Ariadne’s thread in sight. However, my recent experience with RuffleButts has shattered all preconceived notions. Let me share my story about their exceptional customer service that left me in awe. One fateful Friday evening, as the clock struck 5:00, I realized a grave error in my order. Panic ensued, but I swiftly composed an email detailing my blunder and potential solutions. Little did I know that RuffleButts operates on a different spectrum altogether. Over the weekend, they not only responded promptly but also rectified my mistake with utter grace and efficiency. Such diligence and dedication are a rarity in the vast sea of online retailers. The personalized attention I received was a breath of fresh air in a world where automated responses often reign supreme. Instead of brushing off my error, they embraced it as an opportunity to showcase their unparalleled commitment to customer satisfaction. This level of care and consideration truly sets RuffleButts apart from the crowd. Having been a loyal patron of RuffleButts for years, purchasing their delightful products for my grandchildren and new parents, I can attest to the unwavering quality of their offerings. Each interaction with this company reaffirms my trust and solidifies our enduring relationship. In a realm where customer service can make or break a brand, RuffleButts stands tall as a beacon of excellence. Thank you for transcending mere transactions and crafting unforgettable experiences for your customers.
C Christina Burke
151 days ago

Unmatched Customer Care at RuffleButts: A Testament to Excellence

Embodying the epitome of exceptional service, my recent experience with rufflebutts.com left me in awe of their unparalleled dedication. Amidst their irresistible sale, I eagerly placed an order only to find one item on back order with a promised shipment date. Anticipation turned into admiration when a sincere email from their customer service team notified me of a further delay, accompanied by a gracious offer to modify my order if needed. Albeit my lack of urgency, the sheer transparency and proactive approach exhibited by the team at RuffleButts resonated deeply. Their proactive and empathetic communication showcased a level of care rarely seen in the realm of online shopping. This level of commitment and honesty is truly commendable and sets them apart as a shining example of how businesses should operate in today's consumer-driven landscape. RuffleButts has not only won my loyalty but has also solidified its position as my go-to destination for premium children's clothing. With customer service like this, it's no wonder that their reputation precedes them. Kudos to the first-rate team at RuffleButts for setting the gold standard in customer care!
K Kris Fratzke
162 days ago

RuffleButts Delivers Unparalleled Quality and Joy!

As a proud grandmother of twin girls, I cannot emphasize enough how RuffleButts has added a touch of whimsical charm to our lives. The high-quality products radiate charm and durability, making every twirl and playdate memorable. Beyond the stylish appeal, each piece tells a story of craftsmanship and attention to detail. Shopping at RuffleButts not only brings delight to my granddaughters but also fills new moms with joy through the perfect gift selections. Moreover, the exceptional customer service provided by the team has made every interaction a breeze, ensuring a seamless shopping experience. Thank you, RuffleButts, for turning everyday moments into magical memories!
S Sassy
163 days ago

From Toddler Bathing Suits to Holiday Wardrobe: Ruffle Butts Has It All!

As a grandmother of six adorable grandchildren, including five lovely girls and one charming boy, finding the perfect clothing for each of them has always been a delightful challenge. Ruffle Butts has truly been a lifesaver for me in this journey of dressing my little ones in affordable, high-quality, and age-appropriate attire. What initially caught my attention were their adorable toddler bathing suits that were not only stylish but also durable for my active grandkids. From there, my discovery led me to a treasure trove of holiday-themed outfits, casual mix-and-match options, cozy cotton knits, and versatile solids that are perfect for both everyday wear and special occasions. Ruffle Butts has become my one-stop-shop for all things kids' fashion, making it incredibly easy for me to curate a wardrobe that reflects the unique personalities of each of my grandchildren. With their wide range of options, I can mix and match styles to create outfits that perfectly suit each child's individual taste and style. I cannot recommend Ruffle Butts enough to fellow grandparents or parents looking for trendy yet practical clothing options for their little ones. The convenience, quality, and variety offered by Ruffle Butts have truly made dressing my grandchildren a fun and stress-free experience. Thank you, Ruffle Butts, for helping me bring smiles to my grandchildren's faces with each new outfit! ❤️
C cindy Sussman
172 days ago

Exceptional Service and Quality: A Heartfelt Experience

Reflecting on my recent interaction with rufflebutts.com fills me with immense appreciation for their outstanding customer service and product quality. Upon receiving a darling set of blue Jean overall shorts for my grandson, I regretfully discovered they were too small. Due to some unforeseen delays, it took a while before the shorts made their way back to me. However, throughout this process, Rufflebutts displayed nothing short of professionalism and efficiency. Their prompt and understanding response in granting me a full refund exceeded my expectations, leaving me thoroughly impressed and satisfied. The seamless resolution of this issue effortlessly highlighted their commitment to customer satisfaction and support. My experience with Rufflebutts not only solidified my trust in their brand but also showcased their genuine care for their customers. I will undoubtedly be returning to their site for future purchases, confident in both the quality of their products and the excellence of their service. Thank you, Rufflebutts, for an exceptional experience that truly sets you apart.
M Megan Sneller
179 days ago

Nice high quality and customer support…

My evaluate for rufflebutts.com We obtained a swimsuit with no bottoms and the customer support at Ruffled Butts was distinctive. We had a substitute very quickly. My ladies have quite a few fits at this level and all are nice high quality, comfy and cute. Undoubtedly advocate this firm and their product.
A Aly Haney
181 days ago

Exemplary Quality and Exceptional Service: A Customer’s Touching Tale

I am thrilled to share my heartfelt experience with rufflebutts.com, where quality and customer service reign supreme. Recently, I placed an order for plaid button-up shirts for my boys aged 4 and 6, along with a matching dress for my little princess. The size 6 shirt was on backorder and shipped separately. Despite its speedy dispatch, the package mysteriously went missing after being marked as delivered by USPS. Dismayed but determined, I contacted RuffleButts' customer service team, who promptly responded with empathy and efficiency. They wasted no time in sending out a replacement shirt, which miraculously arrived within 2 business days—just in time for my children's school pictures! This gesture of swift resolution and dedication to customer satisfaction truly touched my heart. Beyond their exemplary customer service, what keeps me coming back to RuffleButts is the impeccable quality of their products. Every stitch and fabric speaks of superb craftsmanship, reflecting a keen eye for detail and a commitment to excellence. It's not just about dressing my kids; it's about dressing them in outfits that exude charm and durability, making memories that last a lifetime. For anyone seeking a brand that not only delivers outstanding products but also goes above and beyond in ensuring customer happiness, I wholeheartedly recommend RuffleButts. It's companies like these that remind us of the true value of exceptional quality and service in today's fast-paced world.
J Jessica Reagle
187 days ago

Exceptional Service and Support

When I think of exceptional customer service, I think of Ruffle Butts. Their swimsuits are not only amazing in quality but their support team goes above and beyond. Recently, one of my daughter's swimsuits got damaged due to chlorine exposure. I was pleasantly surprised at how efficiently and promptly Ruffle Butts addressed my concern. I contacted them about the issue, and within no time, they not only acknowledged my problem but also shipped a replacement suit the same day - free of charge! Experiencing such dedication to customer satisfaction has truly made us loyal fans of Ruffle Butts. This level of care and attention to detail is what sets them apart from other companies. Thank you, Ruffle Butts, for not only providing top-notch swimsuits but also for making customer service a top priority. We are delighted and grateful for your outstanding support. Here's to being customers for life! ❤️
J Joanne Detwiler
188 days ago

Transformed by Exceptional Service: A Tale of Resilience and Support

Let me share my heartfelt experience with rufflebutts.com. Initially, I faced frustration dealing with their automated phone system, feeling trapped in an endless loop of robotic messages. Despite reaching out to customer service for help, I found no solace, adding to my exasperation. However, the tide turned when I discovered their unwavering dedication to resolving issues. Through persistence and patience, I navigated through the challenges and eventually received the support I needed. The transformation from frustration to fulfillment was nothing short of remarkable. It was a journey that tested my resilience but also revealed the true essence of great customer service. Today, I stand as a testament to the transformative power of exceptional support. If you find yourself in a similar situation, fear not. Rufflebutts.com has the ability to turn frustration into satisfaction, making every customer feel valued and heard. Embrace the journey, and let their stellar service guide you through any obstacle.
C Caitlin
250 days ago

From Baby Boy to Newborn Daughter: My Heartfelt Journey with RuffleButts

Let me share my heartwarming experience with RuffleButts. Ever since my son was born, I have been a loyal customer of their adorable clothing line. Now, with the arrival of my precious newborn daughter, my love for their products has only grown stronger. As any parent would understand, sizing can sometimes be tricky, especially with babies. When the outfit I ordered for my chunky baby girl didn't quite fit, I reached out to RuffleButts' customer service for guidance. The support I received was beyond exceptional. The representative I spoke with patiently listened to my concerns and provided insightful advice on sizing options. Her kindness and genuine interest in helping me find the perfect fit for my daughter truly touched my heart. Our conversation wasn't rushed; instead, it felt like chatting with a friend who genuinely cared. Towards the end of our discussion, she went above and beyond by immediately sending me a prepaid shipping label for the return process. This proactive gesture not only simplified the exchange procedure but also showcased the thoughtfulness of the RuffleButts team. The outstanding customer service I received reinforced my trust and loyalty to RuffleButts. It's not just about the charming clothing they offer but also about the exceptional care and support they extend to their customers. I eagerly anticipate my upcoming exchange, knowing that I am in good hands with a company that values customer satisfaction above all else. Thank you, RuffleButts, for making this journey with my baby girl even more special.
K Kim
257 days ago

Above and Beyond: A Grandparent’s Delight

I couldn't be more thrilled with the exceptional service and quality from rufflebutts.com. When ordering outfits for my granddaughter's 1st birthday, I encountered a small hiccup - one of the items arrived in the wrong size. However, my dismay turned into delight when I reached out to their Customer Service team. Promptly, they not only apologized for the error but also swiftly processed a new order, ensuring the correct size and monogram. What truly touched my heart was their gesture to let me keep the incorrectly sized item, considering it was already personalized. This act of generosity saved me the hassle of returning the item and added an extra special touch to the experience. Their commitment to customer satisfaction goes above and beyond, leaving me truly impressed. Thanks to their outstanding service, rufflebutts.com has earned a loyal customer in me. I am eagerly looking forward to future purchases and can confidently recommend them to others seeking top-notch quality and impeccable service.
R R Graves
300 days ago

Blown away by the customer support

My assessment for rufflebutts.com Blown away by the customer support. An merchandise barely completely different than what I had ordered (an previous model of the identical merchandise really with no new replace) was despatched and once I notified them, they instantly stated they’d ship the brand new one and that I wouldn’t need to cope with the trouble of returning the unique one they despatched me. That was an enormous aid to be rid of that trouble, and so they simply actually acted like they cared and made it really easy!!!

Introduction

RuffleButts.com is an online retail store specializing in trendy and high-quality clothing for babies, toddlers, and young girls. Founded in 2007, the brand has gained a reputation for its adorable and stylish designs that prioritize both comfort and fashion. With a comprehensive selection of clothing, accessories, and swimwear, RuffleButts.com has become a favorite among parents looking to dress their little ones in trendy and adorable outfits.

Pros and Cons

  • Pros:
    • Wide range of sizes and designs available
    • Good quality fabrics and construction
    • Unique and stylish designs
    • Easy-to-navigate website
    • Responsive customer service
  • Cons:
    • Higher price range compared to some competitors
    • Limited options for older children

User Experience

Using RuffleButts.com is a pleasant and hassle-free experience. The website is well-organized, making it easy to browse and quickly find desired items. The product pages provide detailed descriptions, accurate sizing information, and multiple high-resolution images, allowing customers to make informed purchasing decisions. The website is optimized for mobile devices, ensuring that users can shop conveniently on their smartphones or tablets. Overall, the user experience is excellent, reflecting the brand's commitment to providing a seamless online shopping experience.

Pricing and Value for Money

RuffleButts.com offers high-quality and stylish clothing at a slightly higher price range compared to some competitors. While the prices may seem steep for some, it is important to consider the brand's emphasis on quality materials, attention to detail, and unique designs. Customers often find that the superior craftsmanship, durability, and adorable styles justify the investment. Additionally, RuffleButts.com frequently offers promotions and discounts, further enhancing the value for money.

Customer Service

RuffleButts.com is known for its exceptional customer service. The dedicated support team promptly responds to inquiries and provides helpful and friendly assistance. Whether customers have questions about sizing, materials, or need help with an order, the customer service representatives go above and beyond to ensure a positive experience. The brand is committed to customer satisfaction and exemplifies this through their excellent customer service.

Product Quality and Selection

RuffleButts.com stands out for its commitment to product quality. The clothing is made from soft and durable fabrics that are both comfortable and long-lasting. The attention to detail, such as double stitching and secure closures, ensures that the products can withstand the active lifestyle of children. In terms of selection, RuffleButts.com offers a wide range of designs, patterns, and colors to suit different tastes and preferences. From everyday essentials to special occasion outfits, customers can find a variety of options to dress their little ones in style.

Website Usability

The RuffleButts.com website is designed with user-friendliness in mind. The layout is intuitive, allowing customers to effortlessly navigate through different categories and products. The search functionality helps users find specific items quickly. The website's loading speed is fast, ensuring a seamless browsing experience. Additionally, the checkout process is straightforward and secure, providing customers with peace of mind when making their purchase.

Returns and Exchanges

RuffleButts.com offers a hassle-free return and exchange process. If customers are not satisfied with their purchase, they can return or exchange the item within a specified period, as long as it meets the brand's return policy criteria. The website provides clear instructions on initiating returns and exchanges, making the process convenient and transparent. RuffleButts.com is committed to ensuring customer satisfaction, even after the purchase is made.

Promotions and Discounts

RuffleButts.com regularly offers promotions and discounts to provide customers with added value. The website features a dedicated "Sale" section where customers can find discounted items. Additionally, the brand often runs seasonal promotions, holiday sales, or exclusive discounts for newsletter subscribers. By offering these incentives, RuffleButts.com makes it more affordable for customers to dress their children in trendy and high-quality clothing without breaking the bank.

Reputation

RuffleButts.com has built a strong reputation as a reliable and trustworthy brand. With over a decade of experience in the industry, the brand has established itself as a go-to destination for parents who value both style and quality. RuffleButts.com consistently receives positive reviews from customers who praise the brand's commitment to excellent products and customer service. The brand's reputation speaks volumes about its dedication to creating a positive shopping experience for its customers.

Payment Options

RuffleButts.com offers a range of convenient payment options to accommodate diverse customer preferences. Customers can securely complete their purchases using major credit cards, including Visa, Mastercard, American Express, and Discover. The website also supports payment through popular digital wallets, such as Apple Pay and Google Pay, providing customers with additional flexibility when checking out.

Loyalty Programs

RuffleButts.com values its loyal customers and rewards them through a loyalty program. By signing up for an account, customers can start earning points with each purchase. These points can then be redeemed for discounts or free items, creating an incentive for customers to continue shopping with RuffleButts.com. The loyalty program encourages repeat purchases and fosters a sense of appreciation for customers who choose to support the brand.

Customer Reviews

Customer reviews are an essential part of the RuffleButts.com shopping experience. The website features a review section where customers can share their thoughts and experiences with specific products. These reviews not only help prospective buyers make informed decisions, but they also showcase the brand's transparency and commitment to customer feedback. RuffleButts.com encourages customers to leave honest reviews, creating a community-driven platform that facilitates honest and helpful conversations.

Community Involvement

RuffleButts.com actively engages in community involvement and charitable initiatives. The brand partners with various organizations to contribute to noble causes. Whether it's supporting children's hospitals or participating in fundraising events, RuffleButts.com demonstrates its commitment to making a positive impact in the community. By shopping at RuffleButts.com, customers can feel good about supporting a brand that goes beyond just selling products.

Shipping and Costs

RuffleButts.com provides efficient and reliable shipping for customer orders. The brand offers a range of shipping options to cater to different needs, including standard and expedited delivery. The shipping costs vary depending on the destination and the chosen shipping method. RuffleButts.com strives to process orders promptly, ensuring that customers receive their purchases in a timely manner. The brand also offers international shipping, allowing customers worldwide to enjoy their quality products.

In conclusion, RuffleButts.com is an esteemed online retailer that offers trendy and high-quality clothing for babies, toddlers, and young girls. The brand's dedication to craftsmanship, style, and exceptional customer service makes it a leading choice for parents seeking fashionable and comfortable clothing for their little ones. With a wide selection of products, easy-to-use website, and excellent user experience, RuffleButts.com exceeds expectations and has earned its stellar reputation in the industry.