Rumbo Reviews

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50 Reviews

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In the Big Sales category

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38% users rated Terrible
2% users rated Poor
20% users rated Average
18% users rated Very Good
22% users rated Excellent
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M MATEUS
46 days ago

Turning Turbulence into Trust: A Testimonial for rumbo.pt

When I received the news that my flight was canceled without any prior notice, I was understandably frustrated. The lack of communication left me feeling stranded and disheartened. However, the way rumbo.pt handled the situation transformed my experience entirely. Despite the initial setback, rumbo.pt's exceptional customer service team went above and beyond to assist me. They not only promptly informed me of the cancellation but also worked tirelessly to provide alternative solutions that met my needs. Their dedication to addressing my concerns and ensuring my travel plans were back on track truly stood out. In the end, what could have been a stressful and disappointing situation turned into a display of genuine care and support. I am grateful for rumbo.pt's responsiveness and commitment to customer satisfaction. This experience has solidified my trust in their services, and I will not hesitate to choose them for my future travel needs. Thank you, rumbo.pt, for turning turbulence into trust.
S Subash Adhikari
48 days ago

A Perfect Travel Adventure Unfolds

Embarking on my journey with rumbo.pt was an absolute delight. From the moment I booked my trip to the very end, everything flowed seamlessly - it was a perfect experience in every sense. The attention to detail and efficiency displayed by rumbo.pt was truly remarkable. Every aspect of my trip, from accommodation to transportation, was flawlessly executed, leaving me with nothing to worry about except savoring the moment. Not only did rumbo.pt meet my expectations, but they exceeded them in every way possible. Their commitment to customer satisfaction was evident throughout my entire journey, making me feel valued and well taken care of. Thanks to rumbo.pt, my travel adventure unfolded smoothly, allowing me to create unforgettable memories that will last a lifetime. I am incredibly grateful for the perfect experience they provided and cannot wait to book my next trip with them.
A Amaya
51 days ago

Exceeding Expectations: A Seamless Journey with Rumbo.pt

Embarking on my recent travel experience with Rumbo.pt was nothing short of perfection. From booking to boarding, every moment was seamlessly executed, leaving me in awe of their exceptional service. The flight departure was not just punctual, but it was precisely on time, instilling a sense of reliability and trust in me as a customer. Rumbo.pt truly exceeded my expectations, demonstrating a level of efficiency and professionalism that sets them apart in the travel industry. I felt reassured and well taken care of throughout the entire journey, making my trip a truly memorable and stress-free experience. Thank you, Rumbo.pt, for providing a flawless travel experience that I will cherish for a lifetime. I look forward to future adventures with your outstanding service by my side.
L Luis Bruehlmann
55 days ago

Viaje en el tiempo con RUMBO !!

My overview for rumbo.pt I reserved a flight via Rumbo-Final Minute BKK-Trang, October 1st and again October sixth. Someday earlier than departure, Rumbo sends me an electronic mail noticing a change in my flight to Trang. They delayed my departure to October twenty third !!!!!!!! So, I had a flight to Trang on October twenty third and again to Bangkok on October sixth ! I didn't know you can journey to the previous with these firms. I needed to cancel the flight and reserve a brand new departure on October sixth immediately with NOK. The end result was ... a double reservation on October sixth !! After complaining, Rumbo mentioned that Nok is not going to refund the flight as a result of they deal with this difficulty as a MINOR DELAY !!!! My advise, don`t ebook NOK and avoid RUMBO !
X Xerardo
71 days ago

Unveiling a World of Travel Possibilities

Embarking on a journey through rumbo.pt has been nothing short of extraordinary. The platform not only exudes reliability but also constantly updates its information, ensuring that travelers like me are always in the loop. With real-time updates on flights, accommodations, and destinations, I have found myself exploring a plethora of travel possibilities with ease and excitement. Thanks to rumbo.pt, my travel experiences have been elevated to new heights, making each trip a memorable adventure. I highly recommend rumbo.pt to any fellow traveler seeking a seamless and up-to-date travel resource. Trust me, this platform is a game-changer!
C carlos imbrosio Filho
80 days ago

Seamless Ticket Purchases Made Simple at rumbo.pt

Allow me to share my experience with rumbo.pt – a platform that truly makes buying tickets a breeze. Their user-friendly interface ensures a seamless booking process, and what's more, the prices are guaranteed to be competitive. However, it's worth noting that while the discounts offered are appealing, there's a catch – the full discount is exclusively applicable when using a Mastercard for payment. This requirement may deter some customers who prefer alternative payment methods due to associated costs. Despite this minor setback, the overall ease of purchasing tickets on rumbo.pt remains unparalleled. If you're seeking a hassle-free booking experience, rumbo.pt is the way to go.
M Margarette
83 days ago

Rescued by RUmbo.pt: My Flight Cancellation Experience

It was a whirlwind of panic and confusion when I had to cancel my flight. I turned to rumbo.pt, hoping for a seamless resolution, however, I was left disappointed when my refund didn't reflect in my account. Desperate for answers, I reached out to the Norwegian office, only to be told that rumbo.pt was still in possession of my funds. Despite the initial frustration, rumbo.pt stepped up and salvaged the situation. Their customer service team went above and beyond, empathizing with my predicament and ensuring that I not only received my refund promptly but also offered me a generous promo code for my next travel endeavor. This act of goodwill has not only restored my faith in their services but has also secured a loyal customer for life. Thank you, rumbo.pt, for not only keeping your promise but for exceeding my expectations in rectifying a daunting situation.
R R. Martin
89 days ago

Exceptional Service and Transparency at Its Best

As someone who's not the best at math, I've always been cautious about hidden fees and unclear charges when booking flights. However, my experience with rumbo.pt completely shattered those worries. The transparency and clarity in their pricing were truly exceptional. When I initially saw the price breakdown, I was a bit hesitant due to past experiences with other airlines. But to my surprise, rumbo.pt not only stuck to their originally quoted price but also demonstrated complete transparency in their tariff and charges. There were no unexpected or confusing additional fees, and the final amount I paid was exactly as initially indicated. This level of integrity and honesty is rare to find in the travel industry, and it definitely earned my trust. Furthermore, their customer service team was incredibly helpful and patient in explaining the breakdown, ensuring that I understood every aspect. It's evident that rumbo.pt values their customers and strives to provide a stress-free booking process. I'm genuinely impressed by rumbo.pt and their commitment to honesty and transparency. As someone who's not the best at math, it's incredibly reassuring to know that I can rely on a company that takes such care in being upfront about pricing. I highly recommend rumbo.pt to anyone who values straightforward and clear transactions. They've won me over as a loyal customer, and I'll certainly be returning for my future travel needs.
M Maja Jentzsch
94 days ago

True Testimonial: Turning a Holiday Nightmare into a Unforgettable Experience

I must say, my recent experience with rumbo.pt was challenging to say the least. Our flight got canceled, and we found ourselves stranded at our holiday destination for two days without any updates. The frustration and anxiety were palpable as we waited for a response from Rumbo regarding the proposed new flight. Despite the initial setback, I was truly blown away by the sheer dedication and commitment of the Rumbo team in turning our holiday nightmare into an unforgettable experience. Their unwavering effort and support in getting us on a new flight, despite the challenging circumstances, speaks volumes about their customer-centric approach. Although there were initial communication barriers, the team went above and beyond to ensure we were taken care of. They proactively reached out to provide updates, and their empathetic approach truly resonated with us. In the end, they not only confirmed our new flight but also assisted us in finding suitable accommodation, going the extra mile to mitigate the inconvenience caused. The genuine concern and personalized attention we received from Rumbo's customer service team transformed our perspective. What could have been a disastrous vacation turned into a heartwarming display of exemplary customer service. I wholeheartedly appreciate their efforts and can confidently say that Rumbo has won our trust and loyalty. In the face of adversity, Rumbo stood out as a beacon of reliability and compassion, and for that, I am incredibly grateful. This experience has reinforced my faith in their commitment to customer satisfaction, and I am certain that they will continue to positively impact the journeys of many others. Thank you, Rumbo, for turning a challenging situation into a truly memorable experience!
M Maja Jentzsch
94 days ago

Transformative Travel Experience Thanks to Rumbo.pt!

Let me start by saying that my recent experience with Rumbo.pt truly left me speechless. Despite encountering a minor setback with a cancelled flight, the exceptional service provided by Rumbo's team completely turned the situation around for me. As fate would have it, I found myself stranded at my holiday destination for two days, unsure of how to proceed. However, Rumbo's prompt assistance and dedication to resolving the issue promptly and efficiently made all the difference. While initially facing a delay in receiving a new flight confirmation, their team wasted no time in rectifying the situation once brought to their attention. The proactive approach and unwavering commitment to ensuring customer satisfaction were truly commendable. Although the process was not without its challenges, Rumbo's willingness to go above and beyond to secure a solution showcased their unparalleled dedication to their patrons. The convenience of contacting their customer service via chat during specified hours added an element of ease to the communication process. Moreover, despite the unforeseen circumstances, the Rumbo team never failed to provide updates and assistance whenever needed. The reassurance and support offered during a stressful time truly highlighted their professionalism and customer-centric approach. In conclusion, I can confidently say that my experience with Rumbo.pt was nothing short of transformative. Their exceptional service, commitment to resolving issues promptly, and unwavering dedication to customer satisfaction set a benchmark in the industry. Thank you, Rumbo.pt, for turning what could have been a challenging situation into a memorable and enriching travel experience!
J JACKELINNE
114 days ago

Turning a Flight Cancellation Into a Positive Experience

I recently experienced a flight cancellation with rumbo.pt, and I must say, they truly turned what could have been a nightmare into a positive experience. Despite the disappointment of having my flight from Madrid to Milan Malpensa cancelled due to a local third party handling strike, rumbo.pt's customer service team went above and beyond to assist me. From the moment I received the notification about the cancellation, rumbo.pt ensured that I was promptly informed about the situation. Their personalized approach, addressing me by name (JACKELINNE MOSAURIETA), immediately made me feel valued as a customer. It was evident that they genuinely cared about the inconvenience caused by the unforeseen circumstances. Not only did they apologize sincerely for the inconvenience, but they also provided clear instructions on how to proceed. Their transparency and proactive communication reassured me during what could have been a stressful time. I appreciated the empathy and understanding they demonstrated, acknowledging that the situation was beyond their control. Their assistance didn't stop there. They promptly initiated the refund process and even offered alternative solutions for my travel plans. Their dedication to helping me find a suitable alternative flight or exploring other options showcased their commitment to customer satisfaction. Despite the initial frustration of the cancellation, rumbo.pt's exemplary handling of the situation left a lasting impression. Their professionalism, empathy, and swift action transformed a potentially negative experience into one that highlighted their dedication to customer care. I'm genuinely impressed by rumbo.pt's commitment to their customers, and I highly recommend their services to anyone seeking a reliable and customer-centric travel partner. Thank you, rumbo.pt, for setting a standard of service that exceeded my expectations, even amidst unforeseen challenges.
J JACKELINNE
114 days ago

Rising Above Adversity: A Testimonial of Resilience

Upon receiving the news that my long-awaited flight from Madrid to Milan Malpensa had been cancelled, I initially felt a wave of disappointment wash over me. However, Rumbo.pt's handling of the situation truly impressed me. Despite the circumstances being entirely out of their control—thanks to a local third party handling strike—the team at Rumbo.pt displayed unparalleled professionalism and empathy. Their personalized message, addressing me by name, and providing clear details about the cancellation not only reassured me but also reflected their commitment to customer care. The transparency in explaining the reason behind the cancellation helped me understand the situation better, alleviating some of the frustration I initially felt. While the inconvenience of a cancelled flight cannot be overlooked, Rumbo.pt's quick response and sincere apology turned a potentially negative experience into one that highlighted their dedication to customer satisfaction. Their proactive approach in informing me about the cancellation and advising me to inform accompanying travelers demonstrated their attention to detail and commitment to transparency. Despite the unexpected setback, the exemplary customer service provided by Rumbo.pt left a lasting positive impression on me. In moments of adversity, it is how a company responds that truly defines its character, and in this regard, Rumbo.pt exceeded my expectations. Thank you for rising above the challenges and for your unwavering commitment to customer satisfaction.
A Andrés
115 days ago

Unforgettable Experience: My Disappointing Encounter with Wiz Air

I recently booked a flight through rumbo.pt with Wiz Air, and unfortunately, my experience was far from satisfactory. The issue arose during the boarding process, which I must say was an absolute disaster. The airline's embarkation procedures were disorganized and chaotic, leaving passengers feeling frustrated and bewildered. Upon arriving at the gate, there was a complete lack of clear communication from the airline staff. Confusion loomed over the boarding sequence, resulting in unnecessary delays and a palpable sense of unease among travelers. The lack of professionalism and order was starkly evident, and it left a bitter taste in my mouth. As a customer, I value transparency and efficiency, especially when it comes to air travel. Regrettably, Wiz Air failed to deliver on these fronts, and it significantly impacted my overall perception of the airline. The experience left me deeply disappointed, and I sincerely hope that Wiz Air takes proactive steps to address these operational shortcomings. In conclusion, while my journey with rumbo.pt was smooth and seamless, the subpar boarding experience with Wiz Air overshadowed the trip. It's my sincere hope that Wiz Air reevaluates and improves its boarding processes to ensure a more positive and stress-free travel experience for its passengers.
C CARLO
116 days ago

Travel Made Easy with Rumbo.pt: A Lifesaver!

I can't thank rumbo.pt enough for saving my trip! When I encountered issues buying checked luggage, I was in a panic. Thanks to their seamless booking process, I was able to proceed with my travel plans without any hassle. Now, I can embark on my journey knowing that I won't be caught off guard at the airport. Rumbo.pt has truly made my travel experience stress-free and enjoyable. Thank you for being a lifesaver!
C CARLO
116 days ago

Unforgettable Travel Experience with Rumbo.pt

When I think about my recent trip booked through Rumbo.pt, I can't help but reminisce about the exceptional service and convenience they provided. Although I encountered a minor hiccup with purchasing checked luggage online, their customer support team promptly addressed my concerns, ensuring I was worry-free for my upcoming flight. As I head to the airport, I feel confident that Rumbo.pt has my back, even if unexpected fees for luggage may arise. Their dedication to customer satisfaction shines through every interaction, turning what could have been a stressful situation into a seamless and memorable travel experience. Thank you, Rumbo.pt, for your attentiveness and commitment to making every journey a delightful adventure. Your service truly sets you apart in the world of travel booking platforms, and I am forever grateful for the peace of mind you've provided.

Introduction

Rumbo.pt is a popular online travel booking platform that provides a wide range of services for travelers. With a user-friendly interface and comprehensive search options, Rumbo.pt aims to simplify the process of planning and booking trips. From flights and hotels to car rentals and vacation packages, this website offers a convenient one-stop shop for all travel arrangements.

Pros and Cons

  • Pros:
    • Diverse travel options: Rumbo.pt offers a vast selection of flights, accommodations, car rentals, and vacation packages, ensuring that users can find options that suit their preferences and budget.
    • User-friendly interface: The website's intuitive navigation makes it easy to search and filter through various travel options, saving users time and effort.
    • Competitive prices: Rumbo.pt frequently offers discounted deals and special promotions, allowing travelers to find affordable travel options without compromising on quality.
  • Cons:
    • Limited customer service: Some users have reported difficulties in reaching out to customer support for assistance, which can be frustrating in cases where issues or concerns arise.
    • Occasional errors in search results: While rare, some users have encountered occasional discrepancies in search results, such as incorrect flight availability or pricing information.

User Experience

Rumbo.pt provides a seamless user experience, allowing travelers to easily navigate and search for their desired travel options. The website's search filters enable users to customize their search criteria, including specific travel dates, departure times, airlines, and hotel preferences. The intuitive interface ensures that users can quickly compare prices and make informed decisions. Overall, the user experience on Rumbo.pt is smooth and efficient.

Pricing and Value for Money

Rumbo.pt is known for offering competitive prices across various travel options. The website frequently provides special offers, discounts, and exclusive deals that enhance the value for money. With a wide range of price points available, users can find options that fit their budgets while still enjoying quality services. However, it's important for travelers to keep an eye on additional fees and surcharges that may apply, as these can affect the final cost.

Alternatives

While Rumbo.pt is a reputable and popular travel booking platform, there are several alternatives available for users to consider. Some notable alternatives include: - Booking.com: Known for its extensive hotel selection and competitive pricing, Booking.com is a trusted platform that offers a variety of travel options. - Expedia: Expedia provides a wide range of travel services, including flights, hotels, car rentals, and vacation packages, making it a comprehensive alternative to Rumbo.pt. - Kayak: Renowned for its powerful search engine and ability to compare prices from various travel sites, Kayak is a popular choice for travelers seeking the best deals. - Skyscanner: Skyscanner is a flight comparison website that helps users find affordable flights by comparing prices from different airlines and online travel agencies. Travelers should explore these alternatives to ensure they find the best possible deals and options for their specific needs.

Customer Service

Rumbo.pt's customer service has received mixed reviews from users. While some customers have praised the company's responsiveness and helpfulness, others have reported difficulties in reaching out for assistance. The availability and efficiency of customer support may vary depending on the specific issue and the time it takes to resolve it. Despite some inconsistent experiences, Rumbo.pt strives to address customer concerns and improve their support services.

Product Quality and Selection

Rumbo.pt offers a broad range of travel options from reputable providers, ensuring that users can expect quality service across flights, accommodations, car rentals, and vacation packages. The platform collaborates with well-known airlines, hotels, and car rental companies, allowing users to choose from a wide selection of trusted providers. This commitment to partnering with quality suppliers enhances the overall travel experience and customer satisfaction.

Website Usability

Rumbo.pt's website is designed with user-friendliness in mind, providing an intuitive interface that simplifies the booking process. The search filters and sorting options make it easy to find specific travel options, and the clear layout ensures that users can navigate the website without any confusion. Furthermore, the website is optimized for various devices, enabling users to book their travel arrangements conveniently from both desktop and mobile devices.

Returns and Exchanges

Returning or exchanging travel services booked through Rumbo.pt can be a complex process, as it is subject to the terms and conditions of the providers. Travelers are advised to carefully review the cancellation and refund policies associated with their bookings. While Rumbo.pt aims to facilitate such processes, users should be aware that certain fees or penalties may apply, depending on the specific circumstances and provider policies.

Promotions and Discounts

Rumbo.pt frequently offers promotions and discounts on their travel services, allowing users to save money on flights, accommodations, car rentals, and vacation packages. These promotions are often prominently displayed on the website or communicated through newsletters and social media channels. Users can take advantage of these special offers to find great deals and maximize their travel budget.

Reputation

Rumbo.pt has established a solid reputation as a reliable and trustworthy travel booking platform. With a significant presence in the market, the company has served a large number of satisfied customers over the years. However, it's essential to note that occasional negative reviews and issues reported by some users may slightly affect the overall reputation. Nevertheless, Rumbo.pt continues to work on improving its services and maintaining a positive image among travelers.

Payment Options

Rumbo.pt offers various payment options to accommodate different user preferences. Users can typically pay for their bookings using major credit cards, including Visa, Mastercard, and American Express. Additionally, alternative payment methods such as PayPal may also be available for certain bookings. The range of payment options ensures convenience and flexibility for travelers.

Loyalty Programs

Rumbo.pt does not currently offer a loyalty program of its own. However, users booking flights or accommodations through the website may still be eligible to earn loyalty points with specific airlines or hotel chains. Travelers should explore the loyalty programs offered by these partners to make the most of their bookings and potentially enjoy additional perks or benefits.

Customer Reviews

Customer reviews play an important role in shaping the perception of Rumbo.pt's services. While many customers have reported positive experiences, it is crucial for users to consider both positive and negative reviews when evaluating the platform. By looking at a broader range of feedback, potential customers can gain insights into the strengths and weaknesses of Rumbo.pt and make more informed decisions about their travel bookings.

Community Involvement

Rumbo.pt actively engages with its user community through various channels, including social media platforms and newsletters. The company frequently shares travel tips, destination guides, and special promotions with its followers. This community involvement helps foster a sense of trust and loyalty among users, as they feel connected to the brand and receive valuable information to enhance their travel experiences.

Shipping and Costs

As an online travel booking platform, Rumbo.pt does not involve physical shipping. However, users should be aware of additional costs related to their bookings, such as service fees, taxes, and surcharges. It's important to review the total cost breakdown before finalizing a booking to ensure transparency and avoid any surprises.

Conclusion

Rumbo.pt is a reputable and user-friendly online travel booking platform that offers a wide range of travel services. With competitive pricing, diverse options, and quality partner providers, Rumbo.pt strives to deliver value for money to its users. While there is room for improvement in certain areas, such as customer service and returns/exchanges, Rumbo.pt remains a reliable choice for travelers seeking convenient and affordable travel arrangements. By considering the alternatives, exploring customer reviews, and taking advantage of promotions, travelers can make the most of their bookings on Rumbo.pt.