Reviewer Name: Ks Hit
Review Submission Date: 2022-10-25
Review Title: Terrible quality
Review Description: Terrible quality and they don’t give refunds on returns so you’re stuck buying another terrible quality product!
Reviewer Name: customer
Review Submission Date: 2022-10-19
Review Title: Great dress but quality lacking
Review Description: I received the dress super fast. I loved wearing it and got lots of compliments but on only the first night Of wearing it the stitching came undone at the seam on the bust so that was really disappointing.
Reviewer Name: Rebekah Kore
Review Submission Date: 2022-10-13
Review Title: Very Happy!
Review Description: Way better than I expected. I'm always hesitant buying from online stores but my dress was exactly as pictured, true to size and fantastic quality. So happy with my purchase! Delivery was quicker than I expected too, less than a week which wasn't bad!
Reviewer Name: Casey Finkel
Review Submission Date: 2022-10-09
Review Title: Terrible company
Review Description: Terrible company. Listen to these reviews I wish I did. Paid $25 for express shipping and it’s been 3 weeks with no contact back from their support team. I am filing a chargeback with my bank because it’s a scam.
Reviewer Name: Sophie Heather
Review Submission Date: 2022-10-08
Review Title: I do wish I'd read these reviews before…
Review Description: I do wish I'd read these reviews before ordering. I ordered for an even with plenty of time to spare and it's been around 10 days now and it still hasn't been dispatched. I've tried to email and just get automated responses. I'd not order again.
Reviewer Name: Kate Flanagan
Review Submission Date: 2022-10-07
Review Title: I ordered 2 of the same dresses in…
Review Description: I ordered 2 of the same dresses in different sizes to be sure one fit. I'm trying to return the other (which has never been worn) and I am getting no response from customer service. And haven't been able to find a phone number for customer service. I will never order from them again.
Reviewer Name: Chloe
Review Submission Date: 2022-10-07
Review Title: Horrible experience
Review Description: Horrible experience. I am a long time customer of the brand however placed an order online 9 days ago and still no dispatch date in site. I contacted customer service on two separate occasions and both times received an automated response about a delay due to a sale. If you're planning a promotion put more staff on in the warehouse... One of the tops I ordered also oversold. Horrendous.
Reviewer Name: E M
Review Submission Date: 2022-10-05
Review Title: poor customer service and tracking
Review Description: Hey guysSydney based customer. Covid is well over re delays as I have had zero issues with your competition. Ordered dress on the 2/10 still no progress on dispatch. Disappointing. over the whole “”Auto-reply”E.M
Reviewer Name: Hannah
Review Submission Date: 2022-09-23
Review Title: Very disappointed
Review Description: Very disappointed, my first dress was nothing like the picture and they would only refund for store credit. I sent it back overseas and by the time it got there and I got the credit the new dress didn’t arrive in time for the event
Reviewer Name: Mia Hampson
Review Submission Date: 2022-09-21
Review Title: The size was incorrect
Review Description: The size was incorrect, I received a S and it was far too small so I sent it back and completed the process to get a M size. I put the order in advance because I wanted it for a specific event, so I allowed myself some time in case the sizing was incorrect. However, upon receiving the return, they completely disregarded my request and sent back another S! I wasted money returning the item and I wasted my time.