Runawaythelabel User Reviews

Introduction:

Runawaythelabel.com is an Australian fashion retailer that offers an extensive range of affordable and on-trend clothing for women. Their online store features a curated selection of dresses, tops, bottoms, and accessories. The company is known for its stylish designs that cater to the young and fashion-conscious demographic. They also offer worldwide shipping, making it accessible to customers from different parts of the globe.

Pros and Cons:

Pros:

• Affordable pricing
• Regular new arrivals
• Wide range of sizes available (from 4-16)
• Free shipping for orders over $50 in Australia
• Easy returns and exchanges

Cons:

• Limited customer service support options (email only)
• Occasional quality issues with some products
• Shipping can take longer than expected for international orders

User Experience:

The runawaythelabel.com website is easy to navigate and offers a clean layout that makes it easy to browse and shop for products. Their search function is accurate, and their filters allow users to refine their searches by size, color, price, and style. Product pages are informative and provide customers with detailed product descriptions, sizing guides, and multiple photos from various angles. They also have a wishlist feature and a customer review section that allows customers to leave feedback on products.

Pricing and Value for Money:

Runawaythelabel.com offers affordable pricing without compromising on quality. Their prices are competitive, and they offer regular sales and promotions that offer additional savings. The company offers value for money as their products are well-made and on-trend. They also offer free shipping in Australia for orders over $50, making it even more accessible to budget-conscious customers.

Alternatives:

Some alternatives to Runawaythelabel.com include Fashion Nova, PrettyLittleThing, Boohoo, Missguided, and ASOS. These retailers offer a similar range of affordable fashion items for young women.

Customer Service:

Runawaythelabel.com offers customer service support via email only, which can be limiting for customers who require immediate assistance. However, they are responsive to inquiries and aim to respond to all emails within 24 hours. They also have an extensive FAQ section on their website that provides answers to common queries.

Product Quality and Selection:

Runawaythelabel.com provides a broad selection of clothing items, including dresses, tops, bottoms, and accessories. Their products are well-made, and the quality is generally good, while occasional quality issues have been reported. They offer sizes ranging from 4-16, making it accessible to a wide range of customers.

Website Usability:

The website is easy to navigate and provides an enjoyable shopping experience. The website's layout is clean and visually appealing, making it easy to browse and shop for products. Their filters are accurate and allow users to narrow down their search results to find items more quickly.

Returns and Exchanges:

Runawaythelabel.com offers easy returns and exchanges. They accept returns and exchanges within 14 days of purchase for non-sale items provided that they are in their original condition with tags attached. Customers can exchange items for a different size or a different product within 14 days of purchase.

Promotions and Discounts:

Runawaythelabel.com offers regular promotions and discounts, such as a student discount and seasonal sales. They also have a rewards program that allows customers to earn points that can be redeemed for discounts on future purchases.

Reputation:

Runawaythelabel.com has built a reputation for offering affordable fashion items that are on-trend and of good quality. They have a strong online presence, with positive reviews on various social media platforms.

Payment Options:

Runawaythelabel.com accepts payment via credit and debit cards, PayPal, Afterpay, and ZipPay, making it convenient for customers to make payment in their preferred method.

Loyalty Programs:

Runawaythelabel.com has a loyalty program where customers can earn points for every dollar spent on their website. These points can be redeemed for discounts on future purchases.

Customer Reviews:

Customers have generally positive reviews of Runawaythelabel.com. They praise the website for offering affordable and on-trend items and the quality of the products. However, some have noted occasional quality issues with some items.

Community Involvement:

Runawaythelabel.com has an active social media presence and engages with their customers regularly. They also support various charity organizations and causes such as the Starlight Children's Foundation.

Shipping and Cost:

Runawaythelabel.com offers worldwide shipping, with shipping costs varying depending on the location. They offer free shipping for orders over $50 within Australia, and shipping costs for other locations depend on the shipping method chosen. Delivery times vary depending on location and shipping method chosen. They also offer express shipping options for customers who require their orders urgently. In conclusion, Runawaythelabel.com offers affordable and trendy fashion items for women, with good quality products and a wide range of sizes available. Their website is easy to use and provides a seamless shopping experience. Customers can take advantage of their reward program, promotions, and discounts to enjoy further savings. Runawaythelabel.com provides worldwide shipping and easy returns and exchanges to ensure customer satisfaction.