Rate Now Rvshare
Rate Rvshare
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
8% users rated Very Good
78% users rated Excellent
Jason B
My review for rvshare.com Jason B was the agent who helped me with the issues I was having. He was thorough, efficient, and he has a sense of humor, which I really appreciate.Exceeding Expectations with Exceptional Care
Reflecting on my recent interaction with RVshare's customer service, I am compelled to share my gratitude for their exceptional care and dedication. When a concerning issue arose that could have impacted my upcoming reservation as an RV owner, the swift and thorough support provided by Jesse S. truly exceeded my expectations. Not only did she resolve the matter promptly, but her personal follow-up within a mere hour exemplified a level of commitment that is rare to find. RVshare's team stands out for their efficiency and genuine concern for their customers, making every interaction a positive and reassuring experience. Their dedication to ensuring seamless service deserves high praise and reinforces my trust in their platform. Thank you, Jesse S., and the entire RVshare team, for consistently going above and beyond to deliver exceptional customer service.Ross was very useful
My assessment for rvshare.com Ross was very useful! He defined every thing clearly and completely and resolved my challenge in an environment friendly method. Glad I had that kind of expertise with RV share and I'm additionally very glad they've a telephone quantity to cal with customer support like Ross had!Exemplary Customer Service in a Time of Crisis
As a dedicated user of rvshare.com, I recently encountered a minor setback when my booking was unexpectedly canceled due to insurance-related issues. However, what could have been a frustrating experience turned into a testament to outstanding customer service. Despite the initial miscommunication that led to the cancellation, I was pleasantly surprised by the swift and decisive actions taken by the team at rvshare.com. In particular, I would like to highlight the exceptional support provided by Alexander H from the Customer Experience team. Alexander not only took the time to address the insurance requirements promptly but also went above and beyond to ensure that I was fully informed and assisted throughout the process. His proactive approach and dedication to resolving the issue were truly commendable. Thanks to Alexander's efforts and the team's commitment to customer satisfaction, my concerns were alleviated, and my booking was quickly reinstated. This experience has not only restored my faith in rvshare.com but has also solidified my trust in their ability to go the extra mile for their customers. I am grateful for the positive outcome of this situation and would like to express my heartfelt appreciation to Alexander and the entire rvshare.com team for their dedication to providing outstanding customer service. It is reassuring to know that in a time of crisis, rvshare.com remains steadfast in their commitment to ensuring customer satisfaction. I wholeheartedly recommend rvshare.com to anyone in need of reliable and caring service for their travel needs.Going Above and Beyond: A Heartfelt Experience with Jason at rvshare.com
My experience with Jason at rvshare.com was nothing short of exceptional. His level of responsiveness and willingness to assist truly stood out. Not only did he promptly address all our inquiries, but he also went above and beyond in helping us navigate through a challenging situation with a renter. What truly touched me was his empathy and understanding throughout the process. Jason's dedication to customer service is remarkable, and his genuine care for resolving issues is truly commendable. I can confidently say that my experience with Jason has not only made me a satisfied customer but also a loyal one. Thank you, Jason, for your outstanding support and for exemplifying what exceptional customer service looks like.Jason B at RVShare.com: A Customer Support Superstar!
As a frequent user of online chat help desks, I've come to appreciate prompt and knowledgeable assistance. However, my recent interaction with Jason B at RVShare.com surpassed all expectations. Not only was Jason incredibly quick in his responses, but his depth of knowledge truly impressed me. There's nothing more frustrating than having to wait around for responses, especially when time is of the essence. Jason, however, ensured that every exchange was swift and efficient, saving me valuable time and hassle. His ability to address my queries without any delay was truly remarkable. Thanks to Jason's exceptional service, I was able to navigate through my concerns with ease, making the entire experience incredibly pleasant and stress-free. It's reassuring to know that there are dedicated professionals like Jason who are committed to delivering outstanding support to customers. I wholeheartedly commend Jason B for his outstanding commitment to customer satisfaction. His quick responses and extensive knowledge have undoubtedly set a new standard for customer support excellence at RVShare.com. Thank you, Jason, for an awesome experience!Heartfelt Assistance: A Grateful Encounter with Arthur at RVShare
My experience with rvshare.com was truly elevated by the exceptional assistance I received through the live chat feature, thanks to the invaluable support provided by Arthur. Facing a hurdle with my booking due to insurance complications, Arthur's professionalism and unwavering dedication shone through. Arthur not only promptly addressed my concerns but also meticulously reviewed my reservation, patiently explaining each detail and swiftly resolving the issue at hand. His courteous demeanor and genuine friendliness made the entire process seamless and stress-free. I am immensely grateful for Arthur's expertise and unwavering commitment to customer satisfaction. His assistance not only salvaged my booking but also left a lasting positive impression. I wholeheartedly commend Arthur for his exceptional help and would enthusiastically engage with rvshare.com again, knowing that exceptional support like his is just a click away. Thank you, Arthur, for your outstanding assistance and for going above and beyond to ensure a smooth experience. Your dedication truly sets a standard of excellence in customer service.Rvshare: A Supportive Partner in the World of RV Rentals
Sharing my experience with Rvshare brings me nothing but gratitude. As a host on this platform, I have encountered various situations where stellar customer support was key. Today, I had the pleasure of interacting with Ross, a true shining star in their support team. Ross not only listened attentively to my concerns but also swiftly and efficiently resolved them with the utmost professionalism. His dedication and willingness to go above and beyond left a lasting impression on me. I am truly thankful for the exceptional customer service provided by Rvshare, especially individuals like Ross, who exemplify the company's commitment to excellence. Thank you, Ross, and thank you, Rvshare, for being a reliable and supportive partner in the world of RV rentals.Going Above and Beyond: A Heartfelt Encounter with NEIL
I cannot thank NEIL from the Customer Experience Team at rvshare.com enough for his exceptional assistance during a difficult time. When our RV was damaged, NEIL went above and beyond to help us navigate the situation with genuine care and kindness. It's truly heartwarming to encounter individuals like NEIL who genuinely care about their customers' well-being. Partnering with a company like RVSHARE, which values such exceptional team members, has been a true blessing. NEIL, your dedication and support did not go unnoticed. Thank you for your outstanding service and for making a difference in our experience.First evening in a 12 day rental and we…
My evaluation for rvshare.com First evening in a 12 day rental and we found the RV had an irreparable water leak that saved us from utilizing sink or rest room. Returned the RV the subsequent day because the proprietor had no answer for the difficulty. Began a dispute with RVShare to get a full refund, however they solely gave us a partial refund...and the proprietor wouldn't reply to RVShare to remark. Horrible customer support. The entire expertise ruined a two-week vacation that we had deliberate!Resolving Reservation Woes with rvshare.com: A Sincere Gratitude
I wanted to share my experience with rvshare.com in hopes that it may help others. I recently encountered an issue when attempting to rent an RV through their website. After completing all the necessary steps and submitting payment, I received an email notifying me that my ID check had failed. I reached out to their customer service team for assistance, only to be met with the frustrating advice to "keep trying." Despite my best efforts, the webpage and verification links provided consistently led to blank screens or HTTP 500 Internal Server errors, leaving me both disheartened and skeptical of the entire process. I made multiple attempts across different web browsers and devices, yet the problem persisted. I even went so far as to provide screenshots of the errors to rvshare.com, but it seemed as though my pleas for help fell on deaf ears. This experience left me with the impression that the website was designed to take customers' money, with little regard for providing a functional and supportive reservation process. I was on the brink of cancelling my reservation out of sheer frustration, at the risk of losing a portion of my payment. Following my initial review, I was contacted by a manager from rvshare.com, who took the time to understand and address my concerns. It became evident that the issue with verifying my data had no straightforward solution. In light of this, I requested a full refund, fearing the worst. Much to my surprise, the team handling my reservation not only understood my predicament but also promptly refunded 100% of the charges to my credit card within a single business day. I am sincerely grateful for the swift and considerate resolution provided by the team at rvshare.com. Despite the initial challenges I faced, their commitment to rectifying the situation has left a positive impression on me. I truly appreciate their efforts in amending the issue and ensuring that I received a full refund. It is clear that their dedication to customer satisfaction speaks volumes about their integrity and reliability. Thank you for taking the time to address my concerns and for delivering a solution that surpassed my expectations.Unforgettable Weekend Getaway with RVshare: A Review of my RV Rental Experience
Looking for a unique getaway, I turned to RVshare and rented an RV for a relaxing weekend trip. The RV owner was amazing, providing top-notch service by towing and setting up the RV. As for the RV itself, it met all my expectations – clean, comfortable, and ready for a memorable adventure. However, it wasn't all smooth sailing. Despite the great RV and owner, I encountered some hiccups with RVshare's management. I was bombarded with over 30 emails for a simple 2-day stay and faced unnecessary insurance requirements, even though the owner was handling the towing. The amount of paperwork and the website's user interface made the process more cumbersome than it should have been. Furthermore, the cost ended up being quite steep – at $300 per night, excluding lot rent, for a used 30-foot RV in Arkansas, it felt overpriced. Despite these challenges, the trip itself was wonderful, and the accommodations provided by the RV owner were excellent. With better streamlining of the rental process and more reasonable pricing, RVshare could truly enhance the overall experience for renters like myself. In the end, I look back on my weekend with fond memories, and I'm grateful for the opportunity to take a unique and adventurous trip thanks to RVshare.The Worry-Free Rental Guarantee Saved My Vacation
When I first came across RVshare, I was skeptical. But after a smooth booking process, I encountered a billing issue that left me feeling helpless. I reached out to customer support, hoping for a resolution, only to face more frustration. With Christmas just around the corner, I was devastated at the thought of not being able to see my children. Out of desperation, I mentioned the Worry-Free Rental Guarantee, and everything changed. The team not only addressed my concerns promptly but also ensured that my hard-earned money was rightfully returned. I was deeply touched by their commitment to making things right and salvaging my holiday plans. Thanks to the Worry-Free Rental Guarantee, I not only managed to visit my children but also created lasting memories without the cloud of financial distress hanging over me. RVshare's dedication to their guarantee turned my skepticism into unwavering trust. I'll be returning to RVshare for future vacations, knowing that they have my back no matter what.Rest Assured with RVshare: A Home Away from Home
Diving into my own experience with RVshare, I must say it has been nothing short of extraordinary. From the seamless booking process to the well-maintained RV itself, every detail was handled with utmost care and professionalism. The promise of a worry-free rental was not just a marketing gimmick; it was a reality that I experienced firsthand. While every journey may have its bumps, RVshare stood by their commitment to ensuring a secure and hassle-free transaction. When an unexpected issue arose following my booking, their customer support team was quick to respond, offering a sympathetic ear and a practical solution. The peace of mind that comes with knowing your payment is safeguarded is truly invaluable, especially during the festive season. Despite the initial hiccup, RVshare's dedication to customer satisfaction shone through, reaffirming my trust in their services. I can now look forward to reuniting with my loved ones, thanks to RVshare's unwavering support and unwavering guarantee. Rest assured, with RVshare, your getaway will not only be memorable but also worry-free.Reliable and Exceptional Customer Service!
I cannot express how grateful I am for the exceptional customer service I received from Bryan at RVShare. We encountered a technical issue with our listing, and despite prior assurances from another representative, the problem persisted. Enter Bryan. Not only did he swiftly grasp the situation, but he also took immediate action to resolve the issue while I remained on the line. His proactive approach not only saved the day but also ensured that we didn't lose out on potential income from our rental. Bryan's dedication and prompt resolution truly exceeded my expectations. My heartfelt thanks to Bryan and RVShare for their reliable and exceptional customer service!No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
RVshare.com is a popular online marketplace that connects RV owners with travelers seeking to rent an RV for their next adventure. With a wide selection of RVs available in various sizes and styles, RVshare offers convenience and affordability to both owners and renters alike. In this comprehensive review, we will evaluate RVshare on various aspects to help you make an informed decision.
Pros and Cons
- Pros:
- Wide selection of RVs to choose from
- Flexible rental options for various trip durations
- Competitive pricing compared to traditional rental companies
- 24/7 roadside assistance for peace of mind
- Easy-to-use platform for booking and communication
- Cons:
- RV availability may be limited in some areas
- Extra fees for mileage and cleaning may apply
User Experience
RVshare provides a smooth user experience with its intuitive website design and user-friendly interface. The search functionality allows users to easily filter and compare RV options based on location, vehicle type, size, and availability. The booking process is straightforward, with clear instructions and transparent rental policies. Users can communicate directly with RV owners through the platform to discuss specific requirements or ask any questions, ensuring a personalized experience.
Pricing and Value for Money
RVshare offers competitive pricing compared to traditional rental companies. The rental rates vary depending on factors such as the size of the RV, rental duration, and peak travel seasons. While additional fees for mileage and cleaning may apply, the overall value for money is commendable considering the convenience and flexibility of renting an RV through RVshare.
Customer Service
RVshare prioritizes customer satisfaction and provides reliable customer service. Their support team is available to address any queries or concerns through phone or email. Additionally, their 24/7 roadside assistance ensures assistance in case of any unexpected events during the rental period, providing peace of mind to both owners and renters.
Product Quality and Selection
The quality of RVs available on RVshare varies as it depends on individual owners and their maintenance practices. However, RVshare encourages RV owners to maintain their vehicles to a high standard. The platform offers a wide selection of RVs, ranging from compact trailers to luxurious motorhomes, allowing users to find the perfect fit for their travel needs.
Website Usability
RVshare's website is designed to be user-friendly and easily navigable. Sleek and modern, the interface allows users to effortlessly search for and compare RV options. The booking process is straightforward, with clear information on rental policies and terms. Overall, the website's usability contributes to a seamless user experience.
Returns and Exchanges
RVshare has a clear cancellation policy that varies depending on the cancellation timeframe. If a renter needs to cancel their reservation, they should refer to the specific cancellation policy outlined in their booking confirmation. If an unforeseen circumstance arises, they can contact RVshare's support team to discuss potential solutions.
Promotions and Discounts
RVshare occasionally offers promotions and discounts to its users. These promotions can be found on their website or communicated through their newsletter. Users are advised to check for any ongoing promotions or discounts to optimize their rental experience.
Reputation
RVshare has established a reputable presence in the RV rental industry. The platform has been featured in various renowned publications, and its user base continues to grow. With thousands of satisfied customers and positive reviews, RVshare's reputation speaks for itself.
Payment Options
RVshare offers a secure and convenient payment system. Users can make payments using major credit cards, and the platform ensures the protection of personal and financial information during the transaction process.
Loyalty Programs
Currently, RVshare does not offer a loyalty program. However, returning customers may benefit from occasional promotions and discounts that can enhance their overall rental experience.
Customer Reviews
RVshare provides a platform for customers to leave reviews after their rental experience. These reviews offer valuable insights into the quality of service and the condition of RVs. Reading customer reviews can help potential renters make informed decisions and find the perfect RV for their trip.
Community Involvement
RVshare actively engages with its community through its blog and social media platforms. They provide useful travel tips, destination recommendations, and RV maintenance advice. RVshare strives to build a sense of community among owners and renters, encouraging connections and knowledge sharing.
Shipping and Costs
As an online platform for RV rentals, shipping is not applicable to RVshare's services. Renters typically pick up the rented RV directly from the owner's location, as agreed upon during the booking process. However, renters may have to bear additional costs such as fuel and toll fees during their trip.
Conclusion
Overall, RVshare.com offers a convenient and affordable solution for travelers looking to rent an RV for their next adventure. With its wide selection of RVs, user-friendly platform, competitive pricing, and reliable customer service, RVshare ensures a positive experience for both owners and renters. By adhering to E-A-T guidelines, RVshare has established its expertise, authoritativeness, and trustworthiness in the RV rental industry, making it a trusted and reliable choice for all your RV rental needs.