Reviewer Name: Chanty
Review Submission Date: 2022-08-07
Review Title: Excellent service from the manager
Review Description: My husband and I were served by the manager at the Train Yards location in Ottawa. We were impressed by the customer service we received from Karl. He went above and beyond to ensure that we were completely satisfied. He was friendly, patient and understanding. This type of service is rare these days. Thank you so much Karl!
Reviewer Name: Rosy Dhillon
Review Submission Date: 2021-12-09
Review Title: DO NOT BUY ONLINE
Review Description: DO NOT BUY ONLINEyou can't return or modify, nor are they willing to hear you out. Wouldn't switch my accidental large to a medium.
Reviewer Name: HADI
Review Submission Date: 2021-08-22
Review Title: I buy online several times and after…
Review Description: I buy online several times and after several days it cancelled. If you can not sell online stop to do it and just focus on stores.
Reviewer Name: Omid Zarei
Review Submission Date: 2021-06-24
Review Title: Really Bad customer service!
Review Description: Really Bad customer service!I complained about poor quality of the cotton pant. In less than one month the color get faid and lose color. I've not even washed it yet. Company rep. asked me to wash the pants that may fix problem! After I sent all pictures and evidences I received an email that your case is now resolved!!! How my problem is resolved while I did not get any response! They close the case without customer satisfaction.
Reviewer Name: Pushwinder Gill
Review Submission Date: 2021-05-28
Review Title: So disgusting people
Review Description: So disgusting people. They deserve 0 star. No any customer service support. We can not cancel our order once place. Even if you reported any mistake in order. I never saw that bad customer service????
Reviewer Name: Franca Pucci
Review Submission Date: 2021-02-19
Review Title: Best customer service
Review Description: I don't know about the company but I do know about the Manager in upper Canada mall amazing . She helped me with all my work clothing and I looked great . Thank you Malshika
Reviewer Name: Jarrod
Review Submission Date: 2020-11-29
Review Title: This company has horrible online…
Review Description: This company has horrible online customer service. They didn’t even bother to respond back to my online complaint when their website was having issues. Honestly retail is struggling and if you can’t even bother to provide decent customer service then you can’t be surprised when your business goes bankrupt.
Reviewer Name: Siam Ahmed
Review Submission Date: 2019-01-14
Review Title: Garbage website
Review Description: Garbage website, Items out of stock appear as in stock. Orders go through just to get canceled a few hours later with improper reason stated.