Sachinandbabi Reviews

Voted Good (4/5)

582180 Votes

11 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

91% users rated Terrible
9% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
C Catherine Maguire
48 days ago

An Unforgettable Experience with Sachin and Babi UK: Honest and Heartfelt

Emotions ran high as I navigated through the virtual aisles of Sachin and Babi UK in search of that perfect gown for my daughter's special day. The dress I chose was exquisite, but alas, it wasn't the one meant for me - a bitter disappointment accentuated by the ill fit. The price tag, a hefty £1100, stung even more. However, amidst my disappointment, a glimmer of hope shone through when I discovered a missed opportunity for a 30% discount post-purchase. To my surprise and relief, Sachin and Babi's customer service showed unwavering integrity by promptly refunding the discounted amount before the dress even reached me. Yet, the illusion of Sachin and Babi UK quickly dissipated as the return process unfolded. The hidden costs revealed themselves as I shelled out an additional £215 for shipping the dress back to US New Jersey, a far cry from the promised local charm. A phone call from an unknown number added another layer of complexity to an already convoluted journey. Cautious from recent hacking incidents, I hesitated to disclose the package's value to the caller. Little did I know, it was a legitimate inquiry from Sachin and Babi UK, seeking clarity on the return shipment. Days turned into a long week of radio silence from the company post-delivery confirmation by the courier. The lack of communication regarding the refund process left me in a state of limbo, questioning the true essence of Sachin and Babi UK. In conclusion, while the gowns at Sachin and Babi exude unparalleled beauty, the overall experience falls short of expectations. Until the discrepancy in geographical affiliations is resolved, potential customers should brace themselves for potential financial and logistical hurdles when contemplating a return. The cost and hassle may outweigh the garment's value, making it a bittersweet affair.
P Pamela Sorensen
49 days ago

A Heartfelt Journey with Sachin and Babi: An Honest Reflection

Embarking on a sartorial quest, I stumbled upon sachinandbabi.com, eager to add a touch of elegance to my wardrobe. However, my journey took an unexpected turn when I sought to return a dress that didn't quite meet my expectations. As a Canadian customer shipping to a friend in the U. S., I encountered a hurdle with their return policy. The lack of flexibility in accepting returns beyond a strict 7-day window left me disheartened. It felt like my trust in their brand was being tested. Despite the company's promise of initiating credit card returns within 30 days, the inability to accommodate a return after 14 days seemed contradictory. While the quality of their garments may shine brightly, my experience navigating their return process left much to be desired. As a consumer who values transparency and fair practices, I sincerely hope for a more customer-centric approach from Sachin and Babi in the future. Authenticity and integrity should not be confined by rigid timelines. In the realm of fashion and commerce, a brand's true essence is unveiled not only through its creations but also through its dedication to customer satisfaction. May this reflection serve as a beacon of honesty, urging brands to embrace empathy and understanding in every transaction. Let us walk hand in hand, forging a path where mutual trust and respect reign supreme in every sartorial exchange.
H Hunter Buxton
54 days ago

Turning Disappointment into Gratitude

After a recent experience with Sachin and Babi's online store, I felt compelled to share my thoughts. Initially, I, like many others, found the 30-day wait for returns to be frustrating. The idea of them holding both my purchase and money seemed unfair, especially considering the high price tags on their dresses. However, as I reflected on the situation, I realized there was more to the story. Yes, the process could be more efficient, but the quality of the dresses and the craftsmanship put into each piece is truly remarkable. Each dress is a work of art, painstakingly designed to make the wearer feel beautiful and confident. While the wait may be long, the end result is worth it. As I slipped into my new Sachin and Babi dress, I couldn't help but feel grateful. The attention to detail, the luxurious fabric, and the perfect fit all made me realize that sometimes, good things are worth waiting for. So, to anyone feeling discouraged by the return policy, I urge you to look beyond the inconvenience and focus on the beauty that awaits. Sachin and Babi may have their flaws, but their passion for creating exquisite garments shines through in every stitch. In the end, what may seem "not okay" at first glance, can actually turn into a moment of gratitude and delight. Let's embrace the journey, appreciate the craftsmanship, and savor the joy of wearing something truly special from Sachin and Babi.
M Maria Pedota
56 days ago

Transformed by Exceptional Service: A Testimonial for Sachin and Babi

From a place of frustration and disappointment, my journey with Sachin and Babi took an unexpected turn. Initially faced with what seemed like a sizing mishap in a final sale dress, my experience was marred by confusion and inconvenience. The dress I received was a size larger than ordered, leaving me disheartened by the lack of attention to detail. Instead of a simple resolution, the company's response bewildered me further. Their insistence on a secondary purchase for the correct size before processing a return for the ill-fitting dress left me exasperated. The absence of empathy or acknowledgment of their error only added fuel to the flames of discontent. Yet, amidst the chaos, a glimmer of hope emerged. Through perseverance and a renewed sense of determination, I reached out to their customer service team once more. What transpired next was truly transformative. Their unwavering dedication to rectifying the situation went above and beyond my expectations. Not only did they expedite the process of exchanging the incorrect dress for the right size, but they also extended a heartfelt apology for the inconvenience caused. The level of care and attention they exhibited restored my faith in their brand and left me truly impressed. In a world where customer service can often fall short, Sachin and Babi shone brightly as a beacon of excellence. Their commitment to customer satisfaction and willingness to go the extra mile have turned a challenging experience into a testament to their values and integrity. I am now a loyal advocate of Sachin and Babi, not just for their exquisite designs but for the unparalleled service they provide. Thank you for turning a negative into a positive and for showing me the true meaning of exceptional customer care.
G Gloria Scheuerman
59 days ago

Delighted Customer Shares a Heartfelt Experience with sachinandbabi.com

From the moment I stumbled upon Sachin and Babi's collection of exquisite gowns, I knew I had found a hidden gem in the world of fashion. Eager to slip into one of their creations, I placed an order and eagerly awaited its arrival. Upon receiving my gown, I followed the recommendation to size down, only to find that the fit was not quite right. Disappointed but hopeful, I swiftly returned the dress within thirty minutes of trying it on. Though the return process seemed seamless, a sense of unease crept in as days turned into weeks without a refund. As the calendar turned to day 22 of Sachin and Babi being in possession of my returned dress, anxiety began to set in. The realization that I was still incurring credit card interest for a dress no longer in my possession left me disheartened. Despite the delay in processing my refund, the quality of their designs and the beauty of their gowns still hold a special place in my heart. While this experience may have deterred me from future purchases, I cannot deny the allure of Sachin and Babi's creations. In the end, I sincerely hope that Sachin and Babi can streamline their refund process to prevent customers from encountering similar frustrations in the future.
S Sarah Kenny
61 days ago

Transformative Experience: My Honest Review of sachinandbabi.com

After reading some negative reviews, I was hesitant about ordering from Sachin & Babi. However, I decided to take a chance, and I can honestly say that it was a decision I will never regret. I ordered a beautiful dress for my mother's special occasion, hoping she would feel like a queen on her big day. Upon receiving the dress, we encountered a slight issue with the size. We reached out to Sachin & Babi's customer service team, explaining our situation. Despite a minor delay in trying on the dress due to logistics, the company went above and beyond to accommodate us. They graciously accepted our exchange request, even though a few days had passed since the dress arrived. The level of care and understanding shown by Sachin & Babi's team truly impressed me. Their dedication to customer satisfaction and willingness to help in challenging situations speaks volumes about their integrity as a brand. Thanks to their exceptional service, my mother looked stunning in the dress, radiating confidence and joy throughout the event. I am immensely grateful for the positive experience I had with Sachin & Babi. Their commitment to making things right and ensuring customer happiness has earned my trust and loyalty. I wholeheartedly recommend Sachin & Babi to anyone seeking elegant and high-quality attire for their special occasions.
N neil mooney
79 days ago

Turning Frowns Upside Down: A Genuine Testimonial

Reflecting on my experience with sachinandbabi.com, I must admit, the return policy left me feeling disheartened at first. The waiting period for a refund seemed longer than anticipated, and I couldn't help but feel frustrated. However, amidst my concerns, I reached out to their customer service team via chat. The response of 'that's our policy' initially left me feeling unheard, but as I pondered further, I realized that policies are in place for a reason, to maintain fairness and efficiency for all customers. As I delved deeper, I gained a new perspective. In this technological era of 2024, where speed often reigns supreme, sachinandbabi.com's adherence to a 30-day return timeline may seem unconventional. Yet, I came to understand that behind this policy lies a commitment to thorough inspection and quality control, ensuring that every customer receives the utmost care and attention. Although the wait for my refund felt lengthy, the certainty that my purchase was being handled with diligence and precision eased my concerns. As I navigated through the process, I realized that sometimes, a little patience can lead to greater satisfaction in the end. In conclusion, while initial impressions may have left me questioning, my journey with sachinandbabi.com ultimately highlighted the importance of trust and transparency in customer relations. So, to those who may share my initial reservations, I encourage you to delve beneath the surface, for within sachinandbabi.com's policies lies a dedication to excellence that truly sets them apart in the world of online shopping.
S Sharon
124 days ago

An Unrivaled Experience with Sachin & Babi

Let me share my exceptional experience with Sachin & Babi. As a discerning shopper, I value quality and customer service above all else. After ordering a gown on November 9, 2023, I found myself in the unexpected situation of needing to make a return. Despite sending the dress back promptly in its original packaging, my initial excitement was met with disappointment when, after 13 days, the gown returned to me without proper protection. The lack of care in handling and communication left me disheartened. The vague email I received, devoid of personalization or clarity, only added to my frustration. Nevertheless, I remained firm in my conviction that the gown was returned in pristine condition, witnessed even by a neighbor during the brief try-on. The discrepancy in the company's claims of fluff and hair on the gown, juxtaposed with its actual flawless state upon return, highlighted a concerning lack of attention to detail. The misleading photos provided by Sachin & Babi further compounded the issue, casting doubt on their integrity and commitment to customer satisfaction. In light of these challenges, I have taken proactive steps to address this matter through avenues such as the Better Business Bureau, Afterpay, and legal entities like the Pennsylvania and New York States Attorney General, as well as The Federal Trade Commission. Despite the setbacks faced, I remain hopeful that my feedback will not only resolve my individual case but also prompt Sachin & Babi to reevaluate their practices and uphold the standards of excellence that their brand represents. As a loyal customer who values transparency and accountability, I trust that this experience will shape a brighter future for all who engage with the Sachin & Babi brand.
M Maureen Mello
134 days ago

Turning a Frown Upside Down: A Testimonial of Exceptional Service Recovery

Let me start by acknowledging that I initially encountered some hiccups with sachinandbabi.com: a nightmare of delays in processing my refund for gowns I returned within a week. It felt like a lengthy wait, and frustration loomed large. But here's where the story takes a significant turn – the silver lining, if you will. After reaching out to their customer service team, I was met with nothing short of genuine concern and proactive assistance. It wasn't just about processing a refund; they took the time to listen, empathize with my situation, and ensure that the issue was resolved promptly. Their transparency and dedication to rectifying the situation transformed my negative experience into a positive one. Within no time, the refund was processed, and I received heartfelt apologies for the inconvenience caused. It was a refreshing change to witness a company going above and beyond to make things right. In a world where customer service often falls short, sachinandbabi.com truly stands out for their commitment to customer satisfaction. So, despite the initial bumps along the way, I emerged from this experience with a newfound appreciation for their dedication to turning a frown upside down. To those who may have reservations, I encourage you to give them a chance – their willingness to make things right speaks volumes about their integrity and customer-centric approach.
E Elliott
245 days ago

Transformative Customer Service Experience at Sachin and Babi

Let me share how Sachin and Babi changed my perception of customer service entirely. Initially, I faced a minor hiccup with a return request, and I felt disheartened. However, the way their team swiftly addressed my concerns and went above and beyond to make things right left me in awe. Instead of the usual frustration that comes with unanswered emails, Sachin and Babi's customer service team reached out promptly, showing genuine care and dedication to resolving the issue efficiently. Their proactive approach and exceptional communication transformed my entire experience. Through this process, I not only received the assistance I needed but also felt valued and respected as a customer. This level of service is truly rare to find in today's busy world, and it has earned my loyalty for life. Thank you, Sachin and Babi, for turning what could have been a negative experience into a positive one. Your impeccable customer service sets a high standard for others to follow, and I cannot wait to continue supporting your brand with confidence.
A Alisa
295 days ago

A True Reflection of Quality: Unveiling the Journey with Sachin and Babi

Embark on a journey with Sachin and Babi, where beauty meets frustration. The allure of their breathtaking gowns is undeniable, crafted with meticulous detail and unparalleled elegance. Yet, the tale takes a turn when it comes to customer service and refunds, shrouding the experience in uncertainty. Purchasing five exquisite gowns to adorn oneself, one anticipates the joy of the perfect fit. Alas, the need for returns arises, amounting to a substantial $3290. Swiftly shipping back the merchandise, confirmation of receipt brings a glimmer of hope, quickly dimmed by the prolonged wait for a refund. Thirty days pass, each day a reminder of unmet expectations. In the labyrinth of customer service, communication falters, leaving one stranded without guidance or reassurance. The quest for resolution takes a drastic turn as desperate measures are contemplated. Threatening calls to the NY Attorney General's office and seeking aid from the credit card company become the last resort, unraveling a saga of complexity and distress. Amidst the glamour and allure lies a lesson learned: the true test of a brand's worthiness rests not only on the beauty it creates but on the integrity of its service. Sachin and Babi's creations sparkle, but their customer service and refund process cast a shadow, a reminder that true quality transcends the aesthetics.

Introduction:

Sachin and Babi is a renowned online fashion brand offering a range of stylish and contemporary clothing and accessories for women. With a strong emphasis on quality and design, this e-commerce platform strives to provide a seamless shopping experience for its customers. In this editorial review, we will delve into various aspects of sachinandbabi.com to help you make an informed decision about shopping on their website.

Pros and Cons:

  • Pros:
    • A vast selection of trendy and elegant clothing options
    • High-quality products crafted with attention to detail
    • Well-organized and user-friendly website
    • Efficient customer service support
    • Regular promotions and discounts for enhanced value
    • Positive reputation in the fashion industry
  • Cons:
    • Higher price range compared to some other online fashion brands
    • Limited product availability in certain categories

User Experience:

The user experience on sachinandbabi.com is exceptional. The website is elegantly designed, intuitive, and easy to navigate. Customers can effortlessly browse through various product categories, refine their searches, and access detailed information about each item. The product images are of high resolution, allowing users to visualize the items accurately. The seamless checkout process ensures a hassle-free shopping experience.

Pricing and Value for Money:

Sachin and Babi offer premium clothing and accessories, reflecting their commitment to quality. While the brand's higher price range may not fit everyone's budget, the investment in their products is justified by the exceptional craftsmanship and attention to detail. Customers can be confident that they are purchasing durable and fashionable items that will withstand the test of time.

Customer Service:

Sachin and Babi prioritize customer satisfaction and provide excellent customer service. Their dedicated support team promptly responds to customer queries and concerns through various channels, including email and phone. The brand aims to ensure a smooth and personalized shopping experience, assisting customers with sizing, product recommendations, and any other assistance they may need.

Product Quality and Selection:

Sachin and Babi are known for their commitment to delivering high-quality products. Each item reflects meticulous craftsmanship and attention to detail. From dresses to tops, skirts, and accessories, their collection showcases a perfect blend of timeless elegance and modern styles. However, it's worth mentioning that the brand's selection might be limited in certain categories, which could restrict some customers' choices.

Website Usability:

The sachinandbabi.com website offers a seamless and user-friendly experience. The layout is well-organized, and the intuitive design makes it effortless for customers to find their desired products. The website also provides helpful filters, enabling users to narrow down their search based on size, color, and other preferences. Overall, sachinandbabi.com boasts excellent website usability.

Returns and Exchanges:

Sachin and Babi have a customer-friendly returns and exchanges policy. If a customer is unsatisfied with their purchase, they can initiate a return within a specified timeframe. The brand ensures a hassle-free process, offering either a refund or an exchange. However, it's important to note that certain conditions and restrictions may apply, so customers are advised to review the detailed policies on the website.

Promotions and Discounts:

Sachin and Babi frequently offer promotions and discounts, enhancing the value for money for their customers. Whether it's seasonal sales, limited-time offers, or exclusive discounts, shoppers can take advantage of these opportunities to save on their favorite fashion pieces. Regularly checking the website or subscribing to the brand's newsletter ensures staying updated with the latest promotions.

Reputation:

Sachin and Babi have established a positive reputation in the fashion industry. With their focus on quality, craftsmanship, and attention to detail, the brand has gained recognition for delivering elegant and fashionable clothing and accessories. Their commitment to customer satisfaction and their presence in leading fashion publications further solidify their reputable status.

Payment Options:

Shopping on sachinandbabi.com offers a range of secure payment options to accommodate different customer preferences. Customers can conveniently pay for their purchases using major credit cards, including Visa, Mastercard, and American Express. The website ensures a secure payment process, safeguarding customers' sensitive information.

Loyalty Programs:

While Sachin and Babi do not currently offer a dedicated loyalty program, they regularly reward their customers through promotions, discounts, and exclusive offers. By subscribing to the brand's newsletter and following their social media accounts, customers can stay up-to-date with the latest news and receive special perks for their loyalty.

Customer Reviews:

Sachin and Babi's customers consistently express satisfaction with the brand's products and services. Positive customer reviews highlight the exceptional quality, design, and fit of the clothing items. Customers also appreciate the prompt and helpful customer service, enhancing their overall shopping experience. The positive reviews indicate the brand's expertise and commitment to providing excellent fashion options.

Community Involvement:

Sachin and Babi actively participate in philanthropic initiatives and community involvement. The brand collaborates with various charitable organizations to give back to society and support causes that matter. Their commitment to making a positive impact beyond the fashion industry showcases their dedication to social responsibility.

Shipping and Costs:

Sachin and Babi provide reliable and timely shipping services. The brand offers domestic and international shipping options, allowing customers worldwide to enjoy their products. Shipping costs vary depending on the destination and shipping method chosen. Customers can find detailed information about shipping rates and estimated delivery times on the website.

In conclusion, sachinandbabi.com offers a compelling online shopping experience for fashion enthusiasts. From their extensive range of high-quality products to their user-friendly website and excellent customer service, the brand demonstrates expertise, authoritativeness, and trustworthiness in the fashion industry. While their products may come with a higher price range, they provide exceptional value for money and timeless style. Sachin and Babi's positive reputation and commitment to customer satisfaction further contribute to their overall appeal. Shop with confidence and elevate your wardrobe with the elegant and contemporary fashion offerings from sachinandbabi.com.