Users Voice for Safety1st

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
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Safety1st Overall rating
Customer Support
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Returns/Refunds
User Interface
Quality

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Review article published on: 16 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4.2 3.7 1.3 1 1.4
Nov 2022 5 2.8 5 1.4 1 1.1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.4 2.7 1.4 1 1.3
Mar 2023 5 5 3 1.3 5 5
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Detailed Safety1st Review by

Introduction

Safety1st.com is a trusted online store that offers a vast selection of baby and child safety products. The company has been in business for over 30 years and has built a reputation for providing quality products at affordable prices. The website is easy to navigate, making it a convenient shopping destination for parents and caregivers.

Pros and Cons

Pros:
  • Extensive range of products
  • Affordable pricing
  • Free shipping on orders over $100
  • Easy returns and exchanges
  • Excellent customer service
Cons:
  • Limited international shipping options

User Experience

The website's user interface is simple and easy to navigate, making it convenient for shoppers to find what they need. The product pages are informative and display all necessary information about the item. The website is mobile-friendly, allowing users to shop on the go.

Pricing and Value for Money

Safety1st.com offers competitive pricing on their products, making it an affordable option for parents and caregivers. They also offer regular promotions and discounts that provide excellent value for money. Moreover, free shipping is available on orders over $100, adding to the value proposition.

Alternatives

Other popular baby safety stores include Babylist, Amazon, and Buy Buy Baby. However, Safety1st.com stands out for its specialized focus on safety products, an extensive product range, and affordable pricing.

Customer Service

Safety1st.com provides excellent customer service. The website has a Help Center section providing shoppers with information related to shipping, returns, and general inquiries. They also provide a phone number and email address for customers who need additional assistance.

Product Quality and Selection

Safety1st.com offers a broad selection of high-quality baby and child safety products. Their product range includes safety gates, car seats, baby monitors, and other safety gear. They have rigorous safety and quality standards that ensure customers receive the best possible products.

Website Usability

Safety1st.com has a user-friendly website that is easy to navigate. The search function is efficient and returns relevant results, making it easy for shoppers to find what they need. The product pages are informative and provide all the necessary information to make an informed purchase.

Returns and Exchanges

Safety1st.com has a straightforward return and exchange policy. They accept returns within 30 days of purchase, and the item must be in its original condition. Shoppers can initiate the return process by contacting customer service or through their online portal.

Promotions and Discounts

Safety1st.com regularly offers promotions and discounts that provide excellent value for money. They have a dedicated Deals page that showcases all current promotions and discounts.

Reputation

Safety1st.com has a solid reputation for providing quality safety products at affordable prices. Their products have positive reviews from customers who appreciate their commitment to safety and value.

Payment Options

Safety1st.com accepts payments via credit cards, PayPal, and Google Pay. The website uses SSL encryption to secure transactions, ensuring customer data is safe and secure.

Loyalty Programs

Safety1st.com currently doesn't offer a loyalty program. However, they provide regular promotions and discounts that are available to all customers.

Customer Reviews

Safety1st.com has a high rating on Trustpilot, with many positive reviews from customers who appreciate the quality of their products and customer service.

Community Involvement

Safety1st.com participates in community events and initiatives that promote child safety. They have also partnered with nonprofits that work to prevent child tragedies related to accidents and injuries.

Shipping and Costs

Safety1st.com provides free shipping on orders over $100 within the contiguous United States. For orders below $100, shipping rates are calculated at checkout. International shipping options are limited and calculated based on the destination country.

Safety1st Recent User Reviews

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Reviewer Name: Pete

Review Submission Date: 2023-01-25

Review Title: Fantastic customer support
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Review Description: I cannot remember a better customer experience that I had with Safety 1st.I contacted them via email with an issue I was having with a gate part. They were incredibly helpful and responsive.

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Reviewer Name: James

Review Submission Date: 2021-07-26

Review Title: Good strong product
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Review Description: Good strong product. Ordered via Amazon

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