Users Voice for Saffola

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 15 Dec 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 3.3 5 4.1 4.2
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Saffola Review by


Saffola is a brand known for its healthy cooking oils, seeds, and oats. is its official website that offers a range of nutrition and lifestyle products for the health-conscious customers. The website aims to provide quality products that can help users lead a healthy lifestyle.

Pros and Cons offers a wide range of healthy products that cater to the needs of various customers. Its online store is easy to navigate and has a user-friendly interface. However, the website does not offer much in terms of discounts or promotions, and some customers have reported issues with the delivery and packaging of the products.

User Experience

The website provides a hassle-free shopping experience with easy navigation and a user-friendly interface. The website is well designed and provides detailed information about each product that helps customers in making informed buying decisions.

Pricing and Value for Money offers products that are slightly more expensive than similar products available in the market. However, the quality of the products justifies their pricing, and customers are assured of getting top-notch quality products that are worth their money.


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Customer Service provides excellent customer service with a dedicated customer support team that is available to assist clients with any queries or issues. The website also offers various contact options such as email, phone, or chat to help customers get quick resolutions to any problems they might encounter.

Product Quality and Selection provides a wide range of healthy products that cater to the specific needs of customers. The products are of premium quality, and their ingredients are carefully selected to ensure that customers get the best possible nutrition and health benefits.

Website Usability

The website is well-designed, easy to navigate, and has a user-friendly interface. The website provides comprehensive product information, and customers can easily find the products they are looking for.

Returns and Exchanges offers a 30-day return policy on all its products. Customers can return or exchange the products if they are not satisfied with them. The website provides detailed information about the return and exchange process, which is easy to follow.

Promotions and Discounts does not offer many promotions or discounts. However, customers can keep an eye out for festive offers or discounts offered through various channels such as email or social media.


Saffola has a reputation for providing high-quality healthy products that are trusted by millions of customers across India. The brand has won several awards and accolades for its products and has established itself as a leader in the healthy living space.

Payment Options offers various payment options such as credit/debit cards, net banking, mobile wallets, and Cash on Delivery (COD) to ensure that customers can make payments as per their convenience.

Loyalty Programs offers a loyalty program called Saffola Circle, which rewards customers for their purchases. Customers can earn points for their purchases, which can be redeemed for exciting rewards such as discounts, gift vouchers, or exclusive access to events.

Customer Reviews has positive customer reviews on various platforms such as Trustpilot, Google Reviews, and Facebook. Customers appreciate the quality of the products and the excellent customer service provided by the brand.

Community Involvement

Saffola is involved in various social initiatives such as the Saffolalife World Heart Day Run, which aims to raise awareness about heart health. The brand is committed to promoting healthy living and supporting various health initiatives across the country.

Shipping and Costs offers free shipping on orders above Rs.500. The website provides detailed information about shipping timelines, and customers can track their orders online. The shipping costs for orders below Rs.500 depend on the specific location and the size of the order.

Conclusion provides a wide range of healthy products that cater to the specific needs of various customers. The website is easy to navigate, and the products are of top-notch quality. While the website may not offer many discounts or promotions, customers can trust Saffola's reputation for providing healthy and nutritious products that are worth their money.