Sage Reviews

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20 Reviews

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10% users rated Terrible
0% users rated Poor
5% users rated Average
15% users rated Very Good
70% users rated Excellent
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B Bindu Lamichhane
41 days ago

Above and Beyond: The Remarkable Customer Support at Sage.com

Allow me to share my experience with the exceptional customer support at Sage.com. The team goes above and beyond to assist whenever needed, making every interaction a seamless and pleasant one. No matter the query or issue at hand, their dedication and prompt assistance have never failed to impress me. From resolving technical issues to providing guidance on using their services effectively, the support team at Sage.com truly shines in their professionalism and willingness to help. Their attentiveness and expertise have not only solved my concerns but also left me feeling valued as a customer. In a world where customer service often falls short, Sage.com stands out as a beacon of excellence. I wholeheartedly recommend their services not just for their quality products but also for the peace of mind that comes with knowing you have such responsive and dedicated support at your fingertips.
D Dan Klick
41 days ago

Transforming my Small Business with Sage 50: A Costly but Effective Investment

As a small business owner running a two-person operation, the decision to invest in Sage 50 was not taken lightly. While the initial cost was indeed on the higher end, the value it brought to my business was unparalleled. The seamless functionality and robust features of Sage 50 have truly transformed the way we manage our finances and operations. Despite the initial sticker shock, the efficiency and accuracy that Sage 50 has brought to our day-to-day tasks have more than justified the expense. From tracking expenses and revenue to generating detailed financial reports, Sage 50 has simplified our accounting processes and allowed us to focus on growing our business. The user-friendly interface made the learning curve manageable, and the customer support provided by Sage was top-notch, ensuring that any questions or concerns we had were addressed promptly. In conclusion, while Sage 50 may come with a sizable price tag for a small business, the benefits and efficiencies it offers make it a worthwhile investment in the long run. If you are willing to make the initial financial commitment, Sage 50 has the potential to elevate your business operations to new heights.
G Gosia
41 days ago

Exceptional Service by Johnathan B from Sage: A True Game Changer!

As I navigated the complexities of setting up Sage 50, I found myself at a crossroads until I met Johnathan B from Sage. From the moment he stepped in, his professionalism and expertise shone brightly, guiding me through every step with patience and skill. Johnathan's dedication to ensuring that I was not just set up, but set up correctly, left me in awe. His attention to detail and willingness to go above and beyond truly made all the difference. I am beyond grateful for his help, and I can confidently say that my experience with Sage has been elevated to new heights because of him. Thank you, Johnathan B, for your exceptional service. You are a true game changer, and Sage is fortunate to have you as part of their team!
K Kevin
41 days ago

A heartfelt journey with Sage: A tale of limited access turned into missed connections

Embarking on my experience with Sage, I was filled with hope and excitement. Upon leaving my review, I awaited eagerly for their response, anticipating a resolution to my concerns. To my surprise, Sage did respond, seeking further details to assist me better. However, the journey took a sharp turn as I encountered limitations in accessing their reply. As I navigated through the communication channel provided via Trustpilot, I found myself at a crossroads. The link provided had expired by the time I reached it, leaving me stranded without the ability to view Sage's response. The sense of anticipation turned into frustration as I realized that the opportunity to engage and address my issues effectively had slipped away. In this intricate dance of communication, Trustpilot became a buffer, a veil that obscured the potential for a substantial resolution. The wheels of progress seemed to grind to a halt as I found myself grappling with unresolved matters, all while yearning for a clearer path towards understanding and resolution. Despite the hurdles faced along this journey, I hold onto the belief that every experience, be it challenging or enlightening, contributes to our growth. My encounter with Sage, though met with obstacles, serves as a reminder of the importance of seamless communication and accessible solutions in fostering strong customer relationships. Through this heartfelt journey with Sage, I've come to appreciate the value of transparency, prompt response, and efficient communication channels in addressing customer concerns. May this tale of limited access and missed connections serve as a beacon for improvement and innovation, guiding us towards a future where every interaction is meaningful and every response is within reach.
B BDLHS info
45 days ago

Exemplary Service Beyond Expectations

I cannot stop raving about the exceptional customer service I received from Sage. When I reached out for help, I was lucky enough to be assisted by Jade Stephenson. Her professionalism, efficiency, and warmth not only solved my queries but also left me feeling truly cared for as a customer. It's not every day that you encounter a customer service representative who goes above and beyond to make sure your concerns are addressed promptly and with a personal touch. Jade not only resolved a seemingly simple issue effortlessly but also tackled a more complex problem with expert finesse. With Sage's consistent commitment to providing top-notch service, I am confident in entrusting them with my business needs. Kudos to Jade for exemplifying what outstanding customer service truly means!
S Shabana Miah
46 days ago

Above and Beyond: A Customer’s Gratitude for Exceptional Service at sage.com

From the moment I reached out to sage.com, I was greeted by David, a true gem of customer service. Not only did David provide me with invaluable tips to streamline my tasks, but he also went above and beyond to ensure that my issue was resolved promptly and effectively. His dedication and expertise were truly brilliant, making my experience with sage.com a memorable and satisfying one. I am immensely grateful for David's outstanding support and I cannot thank him enough for his exceptional service. Thank you, sage.com, for having such a phenomenal team member like David!
A Anne Peters
46 days ago

Going Above and Beyond: Gordon’s Exceptional Service

I cannot express how grateful I am for the exceptional service provided by Gordon Bell at sage.com. In the midst of a frustrating problem, Gordon went above and beyond to assist me, even taking the initiative to follow up with a solution after hours. His patience and thoroughness in addressing my issue were truly remarkable, making the entire experience seamless and stress-free. Thank you, Gordon, for your outstanding support and dedication. Anne Peters
A Abid
47 days ago

David Knight: A Gem in Customer Service

Let me share my recent experience with sage.com, specifically highlighting the exceptional support provided by David Knight. From the moment I reached out, David's professionalism and attention to detail stood out. He grasped the intricacies of my concern effortlessly, reflecting a deep understanding of the issue at hand. David's dedication shone through as he swiftly liaised with the Sage team, ensuring a prompt resolution to my problem. His proactive communication kept me in the loop every step of the way, culminating in a timely call informing me that the issue had been successfully resolved. This level of service is a rarity in today's fast-paced world, making David a true standout in customer support. Thank you, David Knight, for your outstanding assistance and for embodying Sage's commitment to excellence. Your professionalism and efficiency have left a lasting impression, and I am grateful for the seamless experience you provided. Kudos to David for setting a high standard in customer service – his dedication truly makes a difference!
R Rachel
47 days ago

A Lifesaver in Times of Complexity: A Genuine Review of Sage.com’s Outstanding Backup Service

When navigating through the intricate world of business solutions, having a reliable support system is paramount. My experience with Sage.com's backup service has been nothing short of exceptional. The team’s quick response time stood out to me; not only did they promptly answer my calls, but they even ensured callbacks if they couldn't pick up initially. Dealing with a convoluted issue that involved multiple providers, I found myself in a bind. However, Sage's team swooped in like a beacon of hope. Their willingness to assist and their unwavering patience in tackling the problem left me in awe. What truly sets Sage.com apart is the genuine care and cheerfulness exhibited by their staff. Despite the complexity of the situation, their team remained positive and dedicated to finding a solution. It's rare to encounter such a high level of customer service, and it's safe to say that Sage.com has set the bar sky-high. For anyone seeking a reliable partner in their business journey, look no further than Sage.com. Their backup service is not just a support system; it’s a testament to their commitment to their customers' success.
S Sharon Jacob
48 days ago

Transformed by Sage 100: A Trusted Partner in Efficiency

Embarking on my journey with Sage 100 Contractor has been a game-changer for my business. This dynamic accounting, project management, and payroll software have truly revolutionized the way I operate. I find myself constantly impressed by the continual updates and enhancements that Sage provides, ensuring that I always have access to cutting-edge tools to streamline my workflow. In a world where change is constant, many competitors have vied for my attention, promising superior solutions. However, the unwavering reliability and performance of Sage 100 have cemented my loyalty. The software's intuitive interface and robust features have not only simplified my processes but also empowered me to make informed decisions with confidence. Sage 100 Contractor is not just a tool; it's a trusted partner that has adapted seamlessly to my evolving needs. It has become an indispensable asset in optimizing efficiency, enhancing productivity, and fostering growth within my business. I am profoundly grateful for the transformative impact it has had on my operations and can confidently attest to the unparalleled value that Sage 100 brings to the table.
J Janice Wilson
48 days ago

Transforming Our Charity’s Financial Management: A Sage Success Story

As a small charity navigating through financial responsibilities, integrating Sage accounts and payroll has been a game-changer for us. The addition of bank feeds has revolutionized our reconciliation process, streamlining it and saving us valuable time that we can now redirect towards fulfilling our mission. Furthermore, we are thrilled to explore the time management and time sheets applications for our payroll processes. The prospect of simplifying and optimizing our payroll operations with these new features is incredibly promising and aligns perfectly with our commitment to efficiency and transparency in our organization. Thank you, Sage, for providing us with tools that empower us to manage our finances effectively, ultimately enabling us to focus more on making a difference in our community.
A Anna
48 days ago

Exemplary Service and Expertise: A Rave Review for SAGE Helpline

Let me share my recent experience with SAGE helpline, and why I believe they truly stand out from the rest. I reached out to them due to an error I encountered with Sage 50 payroll, feeling overwhelmed and unsure of how to proceed. However, from the moment Michael answered my call, my worries started to fade away. Michael's professionalism and knowledge were evident right from the start. He not only efficiently resolved the issue but also took the time to explain the root cause in a clear and simple manner, ensuring that I understood every step of the process. His patience and willingness to assist went above and beyond my expectations. Thanks to SAGE helpline and Michael's exceptional support, what could have been a stressful situation turned into a smooth and educational experience. I am truly impressed by their commitment to customer satisfaction and expertise in handling complex issues with ease. Based on my positive encounter, I wholeheartedly recommend SAGE helpline to anyone seeking reliable assistance and top-notch service. Thank you, Michael, and the entire SAGE team, for your outstanding support and dedication to your customers' needs.
A Amanda Winstanley
48 days ago

Embracing Sage: A Productivity Companion That Brightens My Mornings

Waking up to a cup of coffee and the welcoming presence of Sage on my PC screen sets the perfect tone for my day. This user-friendly platform has become an indispensable companion in my quest for productivity, especially in the whirlwind of a busy work environment. Sage, to me, is like a trusted friend who mirrors my analytical thinking process, aiding me in generating clear and concise reports that resonate with my colleagues. Its intuitive interface not only streamlines my tasks but also simplifies the sharing of essential information across the company. With Sage by my side, I feel empowered to navigate the complexities of my daily routine with ease. It’s more than just a software – it’s a reliable ally that brings clarity and efficiency to my workflow. Thank you, Sage, for being that ray of productivity that brightens my mornings.
L Lucy
48 days ago

Transforming Chaos into Clarity: My Seamless Accounting Journey with Sage

Embarking on my accounting journey with Sage has been nothing short of a transformative experience. The software's seamless interface and user-friendly features have truly simplified the otherwise complex world of accounting for me. What sets Sage apart is not just the exceptional software but also the unparalleled customer support team that is always ready to assist. Whether it's a technical glitch or a simple query, their prompt and efficient service never fails to impress. The accessibility and reliability of their support and customer service team have made my accounting tasks a breeze. Without a doubt, I wholeheartedly recommend Sage to anyone looking for a comprehensive accounting solution that not only meets but exceeds expectations. Sage has truly been a game-changer in making accounting easy and simple for me.
M Mark Reynolds
48 days ago

Empowering Simplicity: A Testimonial for Sage.com

As a self-employed engineer, managing finances was never my forte until I discovered Sage. This platform has truly revolutionized the way I handle my cash flow. Thanks to Sage's intuitive dashboard features, I can easily track my income and expenses, ensuring that no invoice goes unnoticed or overdue account remains unattended. Despite my limited accounting skills, the user-friendly interface and informative tutorials provided by Sage have been instrumental in guiding me through the process. What sets Sage apart is that it doesn't just assist me in my accounting tasks; it actively strengthens the weaker aspects of my business. Simple is best, indeed, and Sage embodies this philosophy flawlessly. With Sage, I've found a reliable partner that not only simplifies but enhances my business operations. Thank you, Sage, for making my entrepreneurial journey smoother and more successful!

Introduction

Sage.com is an innovative online platform that offers a wide range of accounting and business management solutions. With over 30 years of industry experience, Sage has built a reputation for delivering powerful and reliable software to businesses of all sizes. Whether you're a small startup or a large enterprise, Sage.com provides efficient tools to streamline your operations and improve your company's financial health.

Pros and Cons

Pros:

  • Comprehensive suite of accounting and business management software
  • User-friendly interface with intuitive navigation
  • Secure cloud-based solutions for easy access anywhere, anytime
  • Flexible pricing options to fit various budgets
  • Responsive customer support team

Cons:

  • Some advanced features may require additional customization
  • Integration with certain third-party software can be complex

User Experience

Using Sage.com, customers have reported a positive user experience. The software is designed with simplicity and efficiency in mind, allowing users to easily navigate through various features and functionalities. The intuitive interface ensures that even non-technical users can quickly learn and utilize the software effectively. The availability of mobile apps further enhances the user experience by providing convenient access to key business information on the go.

Pricing and Value for Money

Sage.com offers flexible pricing plans to cater to different business needs. The pricing structure is transparent, with options to choose from monthly or annual subscriptions. This allows businesses to select the most suitable plan based on their budget and requirements. Considering the comprehensive features and benefits provided by the software, customers find great value for money in Sage's offerings.

Customer Service

Sage.com prides itself on delivering exceptional customer service. Their support team is highly responsive and knowledgeable, providing prompt assistance to customers' queries and technical issues. The availability of multiple support channels, including phone, email, and live chat, ensures that customers can reach out to Sage.com conveniently, maximizing their overall satisfaction.

Product Quality and Selection

Sage.com offers a wide range of high-quality products that cater to various business needs. Whether it's accounting, payroll, inventory management, or project tracking, their software solutions are renowned for their accuracy, reliability, and robustness. With continuous updates and improvements, Sage.com ensures that their products stay at the forefront of industry standards, providing customers with top-notch quality.

Website Usability

The Sage.com website is user-friendly, with a clean and intuitive layout. The navigation is smooth, allowing users to easily explore different product offerings and find the information they need. The website also provides comprehensive documentation, FAQs, and video tutorials, further enhancing usability and ensuring customers can make informed decisions.

Returns and Exchanges

Sage.com offers a clear and transparent returns and exchanges policy. If customers are unsatisfied with their purchase, they can reach out to customer support within a specified time period for a refund or exchange. However, it's important to note that certain conditions may apply, and customers should review the policy details before initiating a return or exchange.

Promotions and Discounts

Sage.com occasionally offers promotions and discounts on their software products. These offers are often limited-time deals and can provide significant savings for customers. To stay updated on the latest promotions, customers can subscribe to the Sage.com newsletter or follow them on social media platforms.

Reputation

Sage.com enjoys a strong reputation in the industry. With over 3 million customers worldwide and a long-standing history of delivering reliable business solutions, Sage.com is widely recognized for their expertise in accounting and business management software. Their commitment to innovation, customer satisfaction, and industry best practices has solidified their reputation as a trusted and reputable brand.

Payment Options

Sage.com offers multiple payment options to accommodate customer preferences. Customers can make payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, Sage.com also accepts payment through popular digital wallets, ensuring convenience and flexibility for customers.

Loyalty Programs

Sage.com rewards customer loyalty through their loyalty program. By becoming a registered member, customers can unlock exclusive benefits, such as discounted pricing, early access to new features, and personalized support. The loyalty program is designed to recognize and appreciate long-term customers, fostering a strong and mutually beneficial relationship.

Customer Reviews

Customer reviews for Sage.com are overwhelmingly positive, with many praising the software's functionality, ease of use, and customer support. Customers appreciate how Sage.com has helped them streamline their accounting processes, gain financial insights, and improve overall efficiency. These reviews reaffirm the reputation of Sage.com as a trusted provider of reliable business solutions.

Community Involvement

Sage.com actively participates in community involvement initiatives. They support various charitable organizations, promote environmental sustainability, and encourage employee volunteerism. By giving back to the community, Sage.com demonstrates their commitment to social responsibility and creating a positive impact beyond their core business operations.

Shipping and Costs

Sage.com primarily offers digital products and services, eliminating the need for physical shipping. This ensures instant access to software downloads and activation codes upon purchase. As a result, customers can start benefiting from Sage.com's solutions without any additional shipping costs or delays.

In conclusion, Sage.com proves to be a reliable and comprehensive platform for businesses seeking accounting and business management solutions. With their user-friendly interface, high-quality products, responsive customer service, and commitment to customer satisfaction, Sage.com is a trusted partner for businesses across various industries.