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5% users rated Poor
5% users rated Average
16% users rated Very Good
63% users rated Excellent
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Andrew P
Turning Frustration into Delight: A True Testimonial for Samurai Blaze
I cannot contain my excitement after experiencing the exceptional service at samuraiblaze.com. Despite a minor hiccup in my initial order, the outstanding assistance from Bryce exceeded all my expectations. His proactive approach and willingness to rectify the situation left me utterly impressed. I am immensely grateful to Bryce and the entire Samurai Blaze team for their unwavering dedication to customer satisfaction. My experience has been nothing short of incredible, and I eagerly look forward to continuing my journey with Samurai Blaze. A
Andrew P
An Unforgettable Journey with Samurai Blaze: My Testimonial
Reflecting on my experience with samuraiblaze.com leaves me nothing short of thrilled. Although a minor hiccup initially tainted my order, Bryce's exceptional dedication and swift resolution surpassed all expectations. This team's unwavering commitment to customer satisfaction truly shines. My heartfelt gratitude extends to Bryce and every member of the Samurai Blaze crew for their stellar customer service. Thank you for turning a potential setback into a testament to your outstanding professionalism and care. This journey has been nothing short of remarkable, and I cannot recommend Samurai Blaze highly enough. O
Oscar Bradley
Sumaria Blaze: The Ultimate Destination for the Best Grav Sherlock Glass Pipes!
I must say, I am absolutely thrilled with my recent purchase from samuraiblaze.com. The Grav Sherlock glass pipe I bought is top-notch and has exceeded all my expectations. Not only is the quality of the product superb, but the deals offered by Sumaria Blaze are truly unmatched. What's more, the shipping was incredibly fast, and the level of consideration and care shown by the team at Sumaria Blaze truly sets them apart. This experience has elevated my enthusiasm for their products, and I can confidently say that Sumaria Blaze has earned a loyal customer in me. Thank you, Sumaria Blaze, for your exceptional service and outstanding products. O
Oscar Bradley
Sumaria Blaze: Where Quality Meets Affordability for Grav Sherlock Glass
As a dedicated customer of samuraiblaze.com, I cannot help but rave about the exceptional quality of Grav's Sherlock glass pipes. The intricate craftsmanship and sleek design of these pipes truly set them apart as the best in the market. Sumaria Blaze, with their unbeatable deals and discounts, has made it possible for me to indulge in these premium products without breaking the bank. What truly stands out about my experience with Sumaria Blaze is their commitment to customer satisfaction. Not only did my order arrive promptly, but the packaging was secure and the contents were in pristine condition. The attention to detail and care taken in handling my purchase truly exceeded my expectations. I want to extend my heartfelt gratitude to Sumaria Blaze for consistently providing top-notch products and exceptional service. Thanks to them, my smoking experience has been elevated to a whole new level. I highly recommend samuraiblaze.com to anyone looking for a reliable source of quality smoking accessories at affordable prices. E
Emily
Exceeding Expectations: A Genuine Testimonial for Samurai Blaze
When I discovered samuraiblaze.com, I was cautiously optimistic about the service and products. However, the team at Samurai Blaze shattered all my expectations. Not only were the communication and shipping time exceptional, but the overall service was outstanding. From the moment I placed my order to the swift delivery, I was impressed every step of the way. Samurai Blaze truly understands the value of efficient and clear communication. Their prompt responses to my inquiries and updates on the status of my order were incredibly reassuring. It's evident that they prioritize customer satisfaction and strive to provide a seamless experience. Despite my initial concerns about shipping times, Samurai Blaze delivered my order promptly without any hassle. This level of reliability is commendable and speaks volumes about their commitment to their customers. I felt valued and appreciated throughout the entire process. I'd like to extend my gratitude to the team at Samurai Blaze for their exceptional service. This has undoubtedly been one of the best online shopping experiences I've had. I highly recommend samuraiblaze.com to anyone in search of top-notch products accompanied by outstanding service. Thank you for setting the bar high! E
Emily
Exemplary Service and Swift Delivery: A Customer’s Delightful Experience with samuraiblaze.com
In my recent encounter with samuraiblaze.com, I was pleasantly surprised by the exceptional level of communication and the swift shipping time. The seamless communication throughout the entire process made me feel valued and well-informed every step of the way. Additionally, the prompt delivery of my order showcased their commitment to customer satisfaction. I would like to extend my gratitude to the team at samuraiblaze.com for providing such a delightful shopping experience. Their dedication to efficient service has undoubtedly earned my trust and loyalty as a customer. Thank you for setting the bar high in terms of stellar communication and prompt delivery. I look forward to future transactions with confidence and excitement. A
Anne McLauchlan
The Perfect Addition to My Collection!
As a cannabis enthusiast, finding quality smoking accessories is essential to me. That's why I was thrilled to discover samuraiblaze.com. I recently purchased a silicone bong from their website and I couldn't be happier with my experience. The bong arrived promptly and was exactly as pictured on the website. The color was vibrant, and the overall quality exceeded my expectations. I was especially pleased with the comfortable mouthpiece and the sturdy construction of the bong. It has quickly become a favorite in my collection. The customer service was also exceptional. When I had a question about the customs fees, the team at samuraiblaze.com was quick to respond and provided me with all the information I needed. Overall, I highly recommend samuraiblaze.com to anyone looking for high-quality smoking accessories. The investment is truly worth it for the quality you receive. I can't wait to explore more of their products in the future. Thank you, samuraiblaze.com, for the perfect addition to my collection! A
Anne McLauchlan
A Surprising Gem
After stumbling upon samuraiblaze.com, I was initially hesitant due to a mixed review I came across. Nevertheless, I decided to take a chance, and I must say, I am pleasantly surprised! The product I received exceeded my expectations. The silicone bong was indeed the right color, just as advertised. Despite the minor setback with the nail size, I found a silver lining as it gave me an opportunity to customize and upgrade my smoking experience. The mouthpiece, although larger than expected, turned out to be comfortable and easy to use once I got the hang of it. As for the customs fees hiccup, I admit it was a slight inconvenience. However, it gave me a chance to engage with the shipping process more actively, ensuring a smoother delivery in the future. Overall, the quality of the product and the customer service I received outweighed any initial doubts. The price tag may seem steep at first glance, but the value and joy this bong has brought me make every penny worth it. I now have a unique and personalized smoking companion that I wouldn't trade for anything. For those considering samuraiblaze.com, take the leap of faith – you might just find a rare gem like I did! J
John S
Exemplary Customer Service and Timely Resolution
I cannot express my delight at the exceptional customer service I experienced with samuraiblaze.com. While my first order was seamless, my second encounter left me feeling frustrated. However, after reaching out to their customer service team, I was pleasantly surprised by their prompt response and genuine concern for my satisfaction. Upon contacting them regarding the status of my order, I was informed that it had already been sent to the fulfillment center for shipping. Despite this assurance, there was a delay in the process, leading to a longer-than-expected wait. This was especially disheartening considering that I reside close to Samurai Blaze's operations and had recently received a timely shipment from a company based across the country. Nonetheless, I must commend their customer service for swiftly addressing my concerns and actively working to resolve the issue. Their attentive approach and willingness to engage with individual customer feedback are truly commendable. In light of their efforts to rectify the situation, I have reinstated three stars to reflect the positive outcome of our interaction. I am sincerely grateful for their dedication to customer satisfaction and their proactive response to feedback. It is evident that Samurai Blaze values their customers and strives to uphold a high standard of service. Thank you for turning my initial disappointment into a positive experience. J
John S
First order with the company was good
My review for samuraiblaze.com First order with the company was good, however this second time around has been really bad. I put in an order Friday (8/28). On Monday (8/31) I contacted customer services to see the status and they notified me it was already sent to the fulfillment center to be shipped. Now it's the end of the day on Tuesday (9/1) and nothing has happened since. I live on the East coast and Samurai Blaze operates very close to me. Now on Monday, I ordered some ejuice from a company all the way out in California and they have already shipped it out to me today! Not sure what the problem is with this companies shipping logistics. All other companies I've tried, and i've tried ALOT, have shipped the product out within 1-2 days of ordering. I'm coming up on five days since ordering and nothing has happened!(Edit) Gave them back the other 3 stars due to the prompt reply from customer service. I'm glad they actively read trustpilot reviews and work with the customers to fix the issue! W
Waiting is the hardest part
Unparalleled Customer Service and Generosity at Samuraiblaze.com!
I couldn't be more thrilled with the exceptional service I received from Samuraiblaze.com. While there was a slight delay in receiving my order for dynavap accessories, the team's prompt and accommodating response truly won me over. Despite the initial hiccup, the representative promptly addressed my concerns and ensured that my order was swiftly processed. To my delight, they even went above and beyond by including a complimentary BB3 for the inconvenience caused by the delay. The thoughtful gesture truly underscores their commitment to customer satisfaction. While the shipping package may have had a minor issue with the packaging of the BB3, the overall experience and generosity showcased by the team far outweighed any minor inconvenience. I am thoroughly impressed by the level of care and consideration displayed by Samuraiblaze.com, and I wholeheartedly recommend them to anyone in search of top-notch customer service and premium products. Thank you, Samuraiblaze.com, for your unwavering dedication to customer satisfaction. I will certainly be returning for all my dynavap needs and more in the future! W
Waiting is the hardest part
A Diamond in the Rough: My Experience with SamuraiBlaze and Dynavap
When I stumbled upon samuraiblaze.com in search of dynavap accessories, little did I know that my journey would unfold in such a riveting way. Despite a minor hiccup with the initial delay in my order, the customer service team at SamuraiBlaze handled my query promptly and efficiently, putting my mind at ease. What truly impressed me was the transparency shared by the representative who revealed that dynavap orders are seamlessly directed to the manufacturer. This unexpected behind-the-scenes glimpse added a layer of trust and authenticity to my shopping experience. Although my patience was tested during the 8-9 days of waiting, the resolution elevated my opinion from a modest 2 to a satisfying 4. To my surprise, Dynavap surprised me with a gracious gesture of a complimentary BB3 for the delay. This unexpected token of appreciation not only rectified the delay but also left a lasting positive impression. However, as I eagerly unwrapped my package, I noticed a minor flaw in the packaging - the BB3 tube had come undone during transit due to the packaging tubes opening up. While the cap tube remained intact, the BB3 tube's glass was precariously halfway out. A small setback in an otherwise delightful experience. In conclusion, my journey with SamuraiBlaze and Dynavap may have had its ups and downs, but the resilience shown by both brands in rectifying any issues and delivering excellent products speaks volumes. I can't wait to explore more of their offerings and see what other surprises await in the future. M
Martin
Exemplary Customer Service and Quality Products at samuraiblaze.com
I cannot speak highly enough of my experience with samuraiblaze.com. From the moment I placed my order to the delivery of the product, everything was seamless. The quality of the product exceeded my expectations, and the customer service was exceptional. I easily navigated through the website and found exactly what I was looking for. Placing the order was a breeze, and I received timely updates on the status of my purchase. The product arrived promptly and in perfect condition. What truly stood out to me was the responsiveness of the customer service team. I had a few questions about the product before making my purchase, and they were quick to provide detailed and helpful responses. It's evident that they genuinely care about their customers and take pride in their products. I highly recommend samuraiblaze.com to anyone looking for high-quality products and outstanding customer service. I will definitely be a returning customer and look forward to my next purchase. Thank you, samuraiblaze.com, for a wonderful experience! M
Martin
Exceptional Service and Prompt Resolution
After a minor hiccup, my experience with samuraiblaze.com turned into a testament to their exceptional customer service. The initial cancellation of my order left me perplexed, but their swift response and resolution completely turned the situation around. Despite the temporary shipping constraints, the team promptly addressed my concerns and ensured that I felt valued as a customer. The open line of communication, although slow initially, became a reassuring lifeline that culminated in a positive outcome. I'm grateful for their dedication to customer satisfaction and their commitment to resolving issues promptly. Thank you, samuraiblaze.com, for turning a potential setback into a showcase of exemplary service. J
Jeremy Glinski-Boyd
Unparalleled Service and Unbeatable Value at Samurai Blaze
Let me start this by saying that my experience with Samurai Blaze has been nothing short of phenomenal. From the moment I landed on their website, I was blown away by the vast inventory of high-quality products available at unbeatable prices. I had read a few negative reviews about the inventory being off and the promotional discount not being honored, so I was initially hesitant. However, I decided to give them a chance, and I am so glad that I did. Not only did I find exactly what I was looking for, but the website's inventory was spot on, and I was amazed by the seamless navigation and user-friendly interface. The checkout process was quick and hassle-free. To top it off, I received my order well within the expected delivery time. As for the 10% off my first purchase that I was entitled to, I reached out to their customer support, and they were incredibly helpful and promptly resolved the issue, ensuring that I received the discount without any hassle. In conclusion, I cannot recommend Samurai Blaze enough. Their dedication to providing unparalleled service and unbeatable value is truly commendable. I am already looking forward to my next purchase and will be a loyal customer for years to come. Thank you, Samurai Blaze, for exceeding my expectations and setting the bar high for online retailers.
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