Users Voice for Sanctuaryclothing

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 10 Feb 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 3 4.6 5 2.6 3.6
Feb 2023 5 5 5 1.3 5 5
Mar 2023 5 5 5 1.2 5 5
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Detailed Sanctuaryclothing Review by


Sanctuary Clothing is an online fashion retailer based in Los Angeles that offers a wide range of contemporary clothing for women. Established in 1997, the brand is known for its comfortable, trendy and versatile clothing made with high-quality materials.

Pros and Cons

Pros: - High-quality and trendy clothing - Wide range of options to choose from - Easy-to-use website with intuitive navigation - Free shipping on all orders above $75 - 15% off on first-time purchases Cons: - Limited options for petites and plus sizes - Some items can be expensive

User Experience

The Sanctuary Clothing website is easy to use, with intuitive navigation that makes shopping a breeze. The homepage features the latest arrivals, best sellers, and hot deals, making it easy to find what you're looking for. The website also allows you to filter your search by size, color, price, and other criteria to help narrow down your options.

Pricing and Value for Money

Sanctuary Clothing's pricing is on the higher side, with some items being quite expensive. However, the quality of the clothing justifies the cost, and the brand also offers occasional promotions and discounts that make the pricing more reasonable.


Some popular alternatives to Sanctuary Clothing include: - Nordstrom - ASOS - Everlane - Madewell - Anthropologie

Customer Service

Sanctuary Clothing's customer service is exceptional, with a responsive team that offers quick and helpful solutions to any issues you may have. You can get in touch with them via phone or email, and they also have a helpful FAQ section on the website that answers many common questions.

Product Quality and Selection

Sanctuary Clothing's clothing is made with high-quality materials and production methods, ensuring durability and comfort. The brand offers a wide range of options to choose from, including tops, pants, dresses, and more, with new arrivals added regularly.

Website Usability

The Sanctuary Clothing website is easy to use, with a clean and modern design that provides an enjoyable shopping experience. The website is also mobile-friendly, ensuring seamless browsing and checkout on smartphones and tablets.

Returns and Exchanges

Sanctuary Clothing accepts returns and exchanges within 30 days of purchase, provided that the clothing is in its original condition with all tags attached. The brand offers free returns within the US, making it convenient and hassle-free to return items.

Promotions and Discounts

Sanctuary Clothing occasionally offers promotions and discounts, such as 15% off first-time purchases or seasonal sales. These promotions and discounts can make the pricing more reasonable and provide an incentive for customers to make a purchase.


Sanctuary Clothing has an excellent reputation, with many positive reviews from satisfied customers. The brand is known for its high-quality clothing, exceptional customer service, and trendy designs, making it a popular choice among fashion-conscious women.

Payment Options

Sanctuary Clothing accepts various payment options, including credit cards, PayPal, Apple Pay, and Afterpay. This ensures that customers can choose a payment method that is most convenient for them.

Loyalty Programs

Sanctuary Clothing does not currently offer a loyalty program, but it does offer occasional promotions and discounts to reward loyal customers.

Customer Reviews

Sanctuary Clothing has many positive customer reviews, with customers praising the quality of the clothing, the trendy designs, and the exceptional customer service. Some customers commented that they found the clothing to be expensive, but many felt that the quality and comfort of the clothing justified the cost.

Community Involvement

Sanctuary Clothing is actively involved in social and environmental causes, partnering with various organizations to promote sustainability and social responsibility. The brand also frequently donates to charities, furthering its commitment to making a positive impact in the world.

Shipping and Costs

Sanctuary Clothing offers free standard shipping on all orders above $75, with a flat rate of $8 for orders under $75. Expedited shipping options are also available for an additional charge, with delivery times varying based on the location. Overall, the shipping options and costs are reasonable, ensuring that customers can receive their orders in a timely and convenient manner.