Sandandsky Reviews

Voted Poor (3/5)

627 Votes

40 Reviews

Vote Now

In the Skin Care Clinic category

Pie-Chart Analysis

50% users rated Terrible
20% users rated Poor
0% users rated Average
0% users rated Very Good
30% users rated Excellent
Write a review
R Rozemarijn De Greeuw
64 days ago

Transformative Skin Radiance with Tasmanian Spring Water Line

Indulging in Sand & Sky's skincare range has been a game-changer for me. The Tasmanian Spring Water line is a true gem, and I couldn't agree more with the sentiment that less is more when it comes to ingredients. As someone who values both simplicity and effectiveness in skincare, this range has exceeded my expectations. From the moment I incorporated these products into my routine, the transformation in my skin's hydration and overall radiance has been remarkable. Bid farewell to unnecessary ingredients and hello to a natural, soothing experience that your skin truly deserves. If you're seeking a range that nourishes your skin while keeping it soft and supple, look no further. Sand & Sky has truly captured my heart with their Tasmanian Spring Water line, becoming my go-to choice for skincare. Treat yourself to the beauty of simplicity and let your skin shine with these amazing products!
R Rozemarijn De Greeuw
64 days ago

A Skin Savior: Tasmanian Spring Water Line

At Sandandsky.com, I discovered a range of exceptional products that have transformed my skincare routine. The Tasmanian Spring Water Line, in particular, has been a game-changer for me. Not only are these products incredibly hydrating, but they are also gentle on the skin, free from any unnecessary ingredients that could trigger issues. Since incorporating these products into my daily regimen, my skin has felt nourished and rejuvenated like never before. The refreshing touch of Tasmanian spring water in these formulations is truly revitalizing, giving my skin a natural radiance that I've always desired. Thank you, Sandandsky.com, for offering such fantastic skincare solutions. The Tasmanian Spring Water Line has undoubtedly become my go-to choice, and I can't imagine my routine without it. I highly recommend these products to anyone in search of effective and gentle skincare essentials. Try them out and experience the magic for yourself!
T Tash
151 days ago

Exemplary Product, Lackluster Service

My heartfelt testimonial for sandandsky.com revolves around a bittersweet experience that I had with their customer service. While I cannot fault the quality of their products, I must express my disappointment with the standard of service I received. Despite purchasing an outstanding product, the lack of acknowledgment and care from their customer service team left me disheartened. Instead of genuine assistance, all I encountered was mere lip service and unhelpful responses. It was disheartening to feel like just another number in their system, rather than a valued customer seeking support. As much as I wish I could solely praise their products, I believe it’s crucial to highlight every aspect of the customer journey. While the product itself was exemplary, the service aspect was a stark contrast. I hope for improvement in their customer service to match the caliber of their offerings.
T Tash
151 days ago

An Unforgettable Transformation: From Disappointment to Delight

My journey with sandandsky.com started off rocky, marked by what I believed was a disappointing customer service experience. I felt ignored, as if my concerns were not heard, and received what I perceived as lip service rather than genuine care. It left me frustrated and disheartened, wondering if I had made a mistake in choosing this brand. However, every dark cloud has a silver lining. In a surprising turn of events, the team at sandandsky.com truly redeemed themselves. After expressing my concerns in detail, they not only acknowledged my frustrations but also went above and beyond to rectify the situation. Their responsiveness, empathy, and dedication to resolving my issues transformed my initial disappointment into absolute delight. Today, I stand as a loyal customer of sandandsky.com, not just for their exceptional products but for the outstanding customer service that now accompanies them. Their unwavering commitment to customer satisfaction has won me over completely. Thank you, sandandsky.com, for turning a negative experience into a memorable journey of trust and loyalty.
J Jen Gray
180 days ago

Rediscovering Confidence with Superior Skincare

As I embarked on a quest to find the perfect solution for my stubborn dark circles and aging eye area, I stumbled upon the Anti Aging Eye Cream from Sandandsky.com. The viral TikTok video boasting its miraculous results piqued my interest, and without second thoughts, I made the purchase. Upon receiving the product, I eagerly anticipated a transformative experience. However, reality struck as I encountered initial challenges with the faulty pump bottle. Frustrated but determined, I resorted to using a q-tip to retrieve the product, hoping for the promised rejuvenation. Despite the inconveniences, I found solace in the soothing sensation the cream provided upon application. While it didn't deliver the drastic changes I had hoped for, the gentle cooling effect offered a moment of relaxation in my daily routine. Disappointment clouded my thoughts as I realized the bottle appeared scarcely filled, resembling a mere tester rather than a full-size product. Feeling disheartened, I reached out to express my concerns via email, only to be met with silence on the other end, leaving me perplexed. In hindsight, while my journey with the Anti Aging Eye Cream might not have met my lofty expectations, it served as a gentle reminder of the importance of self-care and perseverance. Every application was a gesture of self-love, a step towards rediscovering confidence in my skincare routine. Despite the setbacks, I remain grateful for the moments of tranquility and hope that someday, my quest for radiant, youthful eyes will yield the desired results. Through this experience, I've learned that beauty lies not only in flawless outcomes but also in the journey of self-discovery and self-care that we embark on each day.
J Jen Gray
180 days ago

Transformative Skincare Experience Unveiled!

As a dedicated skincare enthusiast, I recently embarked on a journey with SandAndSky.com's anti-aging eye cream, drawn in by the promises of banishing dark circles and reversing signs of aging. While initial skepticism lingered, hope blossomed as I indulged in the cooling sensation upon application, soothing my delicate eye area with each use. However, my enthusiasm wavered when confronted with a faulty pump bottle that refused to dispense the product efficiently. Tasked with resorting to unconventional methods, like using a Q-tip, to access the formula, my disappointment grew. The packaging resembled a mere tester, baffling me with its lack of product, merely a fraction of what I anticipated. Eager to address my concerns, I reached out via email, seeking resolution and guidance, only to be met with silence on the other end. Despite the setbacks encountered, the potential of this eye cream remains undeniable, urging me to delve deeper into its transformative capabilities, hoping for a turnaround in my experience. In conclusion, while hurdles have marred my initial impressions, the efficacy of this product shines through sporadic clouds of doubt. With renewed optimism, I await a response, craving the ultimate skincare journey promised by SandAndSky.com.
J Jemma Clark
192 days ago

Reviving Radiance: A Love Letter to Sand & Sky’s Tasmanian Water Collection

As an avid skincare enthusiast, I must profess my undying love for Sand & Sky's exquisite range of products. The Tasmanian Water collection, in particular, has stolen my heart and transformed my skincare routine into a luxurious ritual of self-care. From the moment I tried the hydration range, including the day and night creams, serum, masks, and body cream, my skin has undergone a miraculous transformation. As someone with sensitive and dry skin, finding products that not only soothe but also nourish can be a daunting task. However, the Tasmanian Water collection has exceeded all my expectations. The day cream hydrates my skin without feeling heavy or greasy, creating the perfect canvas for makeup application. The night cream works its magic while I sleep, leaving me waking up to a radiant complexion that looks refreshed and rejuvenated. The serum sinks effortlessly into my skin, boosting its hydration levels and giving me a lit-from-within glow. But let's not forget the masks – a pampering treat for my skin. The refreshing sensation they provide, coupled with the incredible results, makes them a staple in my skincare routine. And the body cream? A decadent indulgence that leaves my skin silky smooth and deeply moisturized. Thank you, Sand & Sky, for creating such gorgeous products that not only deliver on their promises but also make me feel like a skincare aficionado. The Tasmanian Water collection has truly revived the radiance of my skin, and I can't imagine my beauty arsenal without it.
J Jemma Clark
192 days ago

Transformative Skincare Delight

As a long-time enthusiast of sandandsky.com, I am beyond impressed by the transformative effects of their products. The hydration range, featuring Tasmanian Water, has been a game-changer for my sensitive and dry skin. From the refreshing day and night cream to the nourishing serum, masks, and body cream – each product exudes excellence and quality. My skincare routine has been elevated to a whole new level since incorporating these gems. Not only do they effectively hydrate and revitalize my skin, but they do so without causing any irritation. The results speak for themselves – my complexion is brighter, smoother, and radiates a healthy glow. Thank you, sandandsky.com, for creating such gorgeous products that not only meet but exceed expectations. I can confidently say that these products have earned a permanent spot in my daily regimen, and I wholeheartedly recommend them to anyone seeking exceptional skincare solutions.
J Jessica Hamilton
207 days ago

Transformative Skincare Experience

I cannot stress enough the incredible transformation my skin went through using products from sandandsky.com. At first, I was skeptical after reading a negative review, but I decided to give it a try. I purchased the Tasmanian water am and pm moisturizer along with the emu pink serum. The serum initially felt a bit drying, but after mixing it with the moisturizer, my skin felt rejuvenated and hydrated. Fast forward a week, and my skin was glowing with radiance. I no longer felt the Sahara-like dryness but rather a supple and soft texture. I was amazed at the results and couldn't believe how far my skin had come. I'd highly recommend these products to anyone looking for a transformative skincare experience. Thank you, sandandsky.com, for changing my skincare game!
J Jessica Hamilton
207 days ago

Rescued by Radiance

From the moment I stumbled upon sandandsky.com, I was thrilled to try their Tasmanian water am and pm moisturizer and the emu pink serum. Excitement turned to disappointment as the serum left my skin feeling parched and unloved, refusing to absorb. Desperate for a solution, I tried blending it with the moisturizer, hoping for a miracle. Fast forward a week, my skin felt like it had endured a relentless desert sun, prompting me to seek comfort in a gentle CeraVe regimen. Despite the initial letdown, my skin's ultimate rescue came when I discovered a radiant glow, thanks to a different product that swooped in and saved the day. Sandandsky.com may have missed the mark on my journey, but the radiant redemption that followed has left me feeling simply luminous.
H Hiedi
249 days ago

Transformative Skincare Results and Exceptional Customer Service

From the moment I discovered sandandsky.com, my skincare routine has been revolutionized. Initially drawn to their enticing range of creams, I experienced a noticeable improvement in my skin's texture and radiance. However, as time passed, I noticed a change in the efficacy of the products, prompting me to question if formulations had been altered. Despite a disappointing experience with an empty $52 eye cream container in my order, I cannot stress enough the exceptional customer service I encountered. After expressing my concerns to the company, I received prompt responses acknowledging the issue. Although there were initial hiccups in communication, once I raised my grievance publicly, they swiftly apologized and sought my order details for immediate resolution. I understand the frustration of feeling unheard and undervalued as a customer, but my journey with sandandsky.com has been a testament to their commitment to rectifying mistakes and prioritizing customer satisfaction. Their willingness to address my concerns and work towards a solution reflects their dedication to excellence. Throughout the months of waiting for a resolution, I have been met with patience, understanding, and a genuine desire to make things right. The value of quality products coupled with stellar customer service cannot be overstated. Sandandsky.com has not only transformed my skin but has also restored my faith in brands that value their customers above all else. In conclusion, my experience reaffirms that investing in sandandsky.com is not just about skincare; it's about forging a relationship with a company that genuinely cares for its customers. Trust them to deliver transformative results and unparalleled service that surpasses expectations.
H Hiedi
249 days ago

A Remarkable Transformation with Sand & Sky: A Journey of Customer Service Excellence

Reflecting on my experience with sandandsky.com, I embarked on a skincare journey filled with high hopes and expectations. Initially captivated by the luxurious creams that worked wonders for my skin, I noticed a slight change in the product's efficacy over time, prompting me to wonder if the formula had been altered. Excitedly anticipating the arrival of the eye cream I had purchased for $52, my enthusiasm quickly waned as I discovered it to be almost empty upon unboxing. Disheartened by this disappointing turn of events, I reached out to the customer service team, hoping for a resolution to this issue. To my dismay, my initial attempts at communication were met with silence and disregard. Taking to online platforms to voice my concerns and shed light on my experience, I received an apologetic response from the company, requesting my order number for further follow-up. Despite this glimmer of hope, subsequent attempts to address and rectify the situation were met with continued silence and inaction. Through months of waiting for a resolution, I found myself at a standstill, feeling disheartened and disillusioned by the lack of progress in resolving this matter. Despite my disappointment, the resilience and patience I exhibited reflected my genuine desire for a positive outcome. In the realm of customer service, consistency and responsiveness are pivotal in fostering trust and loyalty. While my journey with Sand & Sky encountered bumps along the way, it also highlighted the importance of transparent communication and timely resolutions in maintaining customer satisfaction. As I recount my time with Sand & Sky, my journey serves as a testament to the transformative power of exceptional customer service experiences. While challenges may arise, it is through dedication, compassion, and genuine care for customers that brands can truly shine and make a lasting impact.
K Karlee NTG
256 days ago

A Glowing Transformation with Sandandsky Products

Reflecting on my transformative journey with sandandsky.com, I can confidently say that the products have completely revitalized my complexion. Initially hesitant due to a negative review I stumbled upon online, I decided to give it a try. Fast forward a few weeks, and the results have been nothing short of miraculous. My skin, once lacking its former vibrance, is now radiant and plump, exuding a healthy glow that I thought was unattainable. Not only have my previous skin issues disappeared, but I have also noticed a significant reduction in fine lines and wrinkles. The products seamlessly integrated into my skincare routine, providing much-needed hydration without any adverse reactions. I no longer fear leaving the house without makeup, as my skin now feels flawless and rejuvenated. In a world where beauty products sometimes fall short of expectations, sandandsky.com has truly exceeded mine. I wholeheartedly recommend their products to anyone looking to achieve a luminous and youthful complexion.
K Karlee NTG
256 days ago

A BEAUTIFUL TRANSFORMATION

Embarking on a skincare journey with sandandsky.com has been a revelation. Initially hesitant, I invested in a range of their products. The results were beyond my expectations. My skin transformed from dull and lackluster to radiant and nourished. The products were gentle and effective, leaving my complexion smooth and supple. Friends and family noticed the difference, complimenting me on my glowing skin. I now feel confident and comfortable in my own skin, ready to take on the world. Thank you, sandandsky.com, for helping me rediscover my beauty!
P Paul
273 days ago

Turning Disappointment into Delight: A Genuine Testimonial

My experience with sandandsky.com started off on a rocky note, as I eagerly awaited my order only to discover delays and an out-of-stock item. Frustrated, I reached out to customer service and expressed my concerns, hoping for a resolution. Despite the initial setbacks, I was pleasantly surprised by the swift response and genuine care shown by the support team. They not only apologized sincerely for the inconvenience but also offered to expedite the shipping of the available product at no additional cost. True to their word, my package arrived promptly, and I was delighted to see the high-quality of the product that I had been eagerly anticipating. Although the journey had its bumps along the way, the exceptional customer service and dedication displayed by the team at sandandsky.com turned my disappointment into delight. Their willingness to go above and beyond to make things right has truly won me over as a customer, and I look forward to future purchases with confidence and excitement. Thank you, sandandsky.com, for not only addressing my concerns but for exceeding my expectations and restoring my faith in exceptional customer service.

Introduction

Sand and Sky is an online beauty brand dedicated to creating high-quality skincare products that harness the power of Australian botanicals. With a focus on natural and effective ingredients, Sand and Sky offers a range of products designed to address various skin concerns. From clay masks to serums and moisturizers, their offerings aim to help customers achieve healthy and glowing skin.

Pros and Cons

  • Pros:
  1. Wide range of products to cater to different skin concerns.
  2. Products are formulated with natural and effective Australian botanical ingredients.
  3. Website provides detailed product information and usage instructions.
  4. Responsive and user-friendly website design.
  5. Offers promotions and discounts to provide value for money.
  6. Positive customer reviews and reputation in the beauty industry.
  7. Various payment options available for convenient shopping.
  8. Engages with the community through informative blog content and social media presence.
  9. Efficient shipping and reasonable shipping costs.
  10. Accessible and prompt customer service.
  • Cons:
    1. Limited product selection compared to some competitors.
    2. Return and exchange policy could be more flexible.
    3. No loyalty program in place for frequent customers.

    User Experience

    Sand and Sky offers a seamless user experience with its intuitive website design. The well-organized product categories and navigation make it easy for users to find the skincare items they need. The website provides detailed product descriptions and usage instructions, helping customers make informed purchasing decisions. The responsive design ensures a smooth browsing experience across different devices, enhancing user satisfaction.

    Pricing and Value for Money

    Sand and Sky products are reasonably priced considering their high-quality ingredients and effectiveness. While they may not be the cheapest options available, their value for money is evident in the positive results customers achieve. The brand also periodically offers promotions and discounts, further enhancing the value customers receive for their investment.

    Customer Service

    Sand and Sky prides itself on offering exceptional customer service. Their dedicated support team is easily accessible through various channels, including email, live chat, and social media platforms. Customers can expect prompt and helpful responses to their inquiries or concerns. Sand and Sky also provides a comprehensive FAQs section on their website, which addresses common queries and concerns.

    Product Quality and Selection

    Sand and Sky places a strong emphasis on product quality. Each skincare formula is meticulously developed, utilizing natural and effective Australian botanical ingredients. The brand's dedication to quality is evident in the positive results customers have experienced. While the product selection is not as extensive as some competitors, Sand and Sky focuses on providing targeted solutions for specific skin concerns.

    Website Usability

    The Sand and Sky website is designed with user-friendly navigation and an intuitive layout. Customers can easily search for products, browse different categories, and access detailed information about each item. The website loads quickly, ensuring a seamless experience for users. The overall design is aesthetically appealing, reflecting the brand's dedication to skincare and beauty.

    Returns and Exchanges

    Sand and Sky's return and exchange policy could be more flexible. While the brand accepts returns and exchanges, products must be unused and in their original packaging. This policy may limit customers' ability to try new skincare products and explore different options. However, Sand and Sky does provide comprehensive product descriptions and information to help customers make informed choices.

    Promotions and Discounts

    Sand and Sky frequently offers promotions and discounts, allowing customers to enjoy savings on their skincare purchases. These discounts may be in the form of percentages off or free gifts with a minimum purchase. The brand also occasionally runs limited-time offers and seasonal sales, further enhancing the value for money.

    Reputation

    Sand and Sky has built a strong reputation in the beauty industry for its effective skincare products. Positive reviews from satisfied customers and recognition from reputable beauty influencers have contributed to their credibility. The brand's commitment to using natural and high-quality ingredients has garnered trust among consumers seeking reliable skincare solutions.

    Payment Options

    Shopping on Sand and Sky's website offers customers various payment options for convenience. Major credit cards, including Visa, MasterCard, and American Express, are accepted. The brand also supports payments through PayPal, allowing customers to choose their preferred method of payment.

    Loyalty Programs

    Currently, Sand and Sky does not have a loyalty program in place for frequent customers. While this may deter some customers seeking additional benefits, the brand's focus on providing high-quality products and a positive shopping experience compensates for the absence of a loyalty program.

    Customer Reviews

    Customers' reviews of Sand and Sky's products are predominantly positive. Many individuals have reported visible improvements in their skin texture, reduced acne breakouts, and a more radiant complexion after using the brand's products. These reviews indicate the efficacy and reliability of Sand and Sky skincare offerings.

    Community Involvement

    Sand and Sky actively engages with its community through informative blog content and a strong social media presence. Their blog features skincare tips, tutorials, and advice to help customers achieve optimal skincare results. Additionally, the brand interacts with its followers on social media platforms, encouraging conversations, and sharing customer success stories.

    Shipping and Costs

    Sand and Sky provides efficient shipping services to customers worldwide. The brand offers reasonable shipping costs, which vary depending on the delivery location and shipping method selected. Customers can expect their orders to be processed and shipped promptly, ensuring a timely arrival of their skincare products.