Sandos Reviews

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10 Reviews

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M Miss H
55 days ago

Above and Beyond: A Genuine Customer’s Experience

When I reached out to sandos.com for assistance through their online chat support, I hoped for quick and helpful service. Unfortunately, what I received was the opposite of what I expected. Two agents joined the chat, but to my dismay, neither took the time to address my question. The experience left me frustrated and feeling unappreciated as a customer. After patiently waiting for 15 minutes, I decided to leave in search of a platform that values and respects my time and business. Despite this disappointing encounter, I believe that every interaction presents an opportunity for improvement. As a customer looking for efficient and friendly service, I hope that sandos.com can address the issues in their customer support system. For me and many others, exceptional service can make all the difference in choosing where to book our future travels.
C Cathryn Nelson
145 days ago

A Gem in Playa Blanca – Our Tranquil Escape at Atlantic Gardens

We recently had the pleasure of experiencing a week-long stay at Atlantic Gardens in Playa Blanca, Lanzarote, and I am thrilled to share our exceptional experience with you. Initially drawn to this 3-star resort with modest expectations, we were truly blown away by the charm and excellence it had to offer. Upon entering our bungalow, we encountered a slightly outdated bathroom; however, the impeccable cleanliness throughout the space quickly overshadowed any minor imperfections. The commitment to cleanliness was evident in every corner of our accommodation, a quality we highly appreciated. With daily maid service ensuring a tidy and welcoming environment, we felt truly pampered. The adult-only policy of the hotel provided a serene atmosphere, where the availability of sunbeds was never a concern. The peaceful ambiance coupled with attentive staff who consistently went above and beyond for their guests truly set Atlantic Gardens apart. Our stay was nothing short of delightful, and we are already in the process of planning our return visit for next year. Atlantic Gardens has captured our hearts, and we eagerly anticipate creating more unforgettable memories at this hidden paradise in Playa Blanca. Thank you for a truly memorable stay!
M Ms Harper
167 days ago

A Hidden Gem in Ibiza: Sandos el Greco Hotel

Are you searching for an authentic and transparent review of your next getaway spot? Well, look no further, as my recent stay at Sandos el Greco in Ibiza provides a firsthand account of the experience. While expectations may not always meet reality, this little gem of a hotel exceeded all expectations and left a lasting impression. Nestled in the serene beauty of Ibiza, Sandos el Greco Hotel offers a quiet escape from the bustling city life. Upon arrival, I was greeted with warm hospitality and a charming ambiance that instantly made me feel at home. The room, although not extravagant, was clean, spacious, and provided a much-needed retreat after a day of exploration. One of the standout features of this hotel is the attention to detail in cleanliness and maintenance. From the immaculate common areas to the well-kept facilities, every corner reflected a level of care that is truly commendable. The staff, contrary to some reviews, went above and beyond to ensure a comfortable and enjoyable stay, adding a personal touch that made all the difference. Now, let's talk about the food - an essential aspect of any vacation. The culinary experience at Sandos el Greco Hotel surpassed all expectations. Each meal was a delightful journey of flavors and presentation, showcasing the culinary expertise of the talented chefs. From delectable breakfast spreads to sumptuous dinners, every bite was a gastronomic delight. As for the entertainment, I found the activities to be engaging and well-suited for a relaxing holiday. The evening shows were tastefully curated, providing entertainment without being overpowering. It was a perfect balance of relaxation and enjoyment, tailored to the adult-only atmosphere of the hotel. In conclusion, my stay at Sandos el Greco Hotel was nothing short of exceptional. It's a true hidden gem in Ibiza, offering a serene retreat amidst the beauty of the island. Would I return or recommend it to others? Absolutely. This experience has left an indelible mark, and I cannot wait to revisit this little piece of paradise.
S Steve Price
219 days ago

A Gem at Sandos Papagayo Lanzarote: A Truly Memorable Experience

My recent stay at Sandos Papagayo Lanzarote was nothing short of exceptional. While some may label it as a four-star hotel, I wholeheartedly disagree. Let me share my detailed experience to provide you with an insightful perspective. Let's start with the positives. The variety of food and cuisine offered was satisfactory, though there were instances of repetition. The staff, ever so polite and helpful, made my stay pleasant. However, the inadequacy of staff at times resulted in longer waiting queues, slightly marred an otherwise delightful service experience. Now, onto the challenges. The hotel's remote location posed a significant hurdle, especially without access to transportation services. The property itself appeared worn-out, showing signs of neglect and in dire need of refurbishment. It was disheartening to witness the apparent discrepancy between the hefty booking costs and the evident lack of investment in maintaining the hotel's infrastructure. Opting for the all-inclusive package seemed like the right choice initially; however, in hindsight, I would have preferred half-board to enhance my dining experience further. Despite the steep prices, the value delivered did not quite align with my expectations. In conclusion, my stay at Sandos Papagayo Lanzarote left me disappointed, contrary to the promising reviews I had come across. For future travelers, I recommend thorough research and a cautious selection of packages to ensure a more fulfilling and rewarding stay. This review is a testament to my candid experience at Sandos Papagayo Lanzarote, advocating for informed decisions and setting realistic expectations for your stay.
T Terry Gardner
488 days ago

Unforgettable Memories at Sandos Cancun Resort

Embarking on a holiday to Sandos Cancun in December was a dream come true. The sun kissed my skin as I lounged on the pristine beach, savoring the serenity of the moment. However, not all aspects of my stay received top marks. The buffet restaurant left much to be desired, with an unfortunate incident of a guest departing after a meager meal of three bread rolls. The other dining options weren't consistent in quality, leaving my taste buds longing for more. Although only a couple of the bars were open, the ambiance at the lobby bar felt lackluster, reminiscent of a retirement home lounge rather than a vibrant vacation spot. Despite these shortcomings, the room provided ample space, creating a comfortable retreat after a day of exploration. The staff's demeanor varied; while some exuded joy in serving guests, others seemed disengaged, impacting the overall atmosphere of the resort. Despite encountering ups and downs, my time at Sandos Cancun was filled with unforgettable memories. The breathtaking views and tranquil beach made up for the shortcomings, reminding me of the beauty of travel – embracing the imperfect moments and cherishing the delightful surprises along the way.
R Richard Phillips
797 days ago

Keep at Sandos lodge, Papagayo

My overview for sandos.com Stayed in your lodge in Papagayo, Lanzarote. We payed further for the Royal Elite bundle however had been upset with the meals decisions at dinner and located that very often the meals was lukewarm. Additionally each Royal Elite bars had been very often unattended which meant that tables weren't cleared or cleaned steadily sufficient. We'd say that the rooms and the views had been glorious and the workers had been extraordinarily pleasant and useful.
J John Cassidy
1186 days ago

An Unforgettable Oasis: My Experience at Sandos’ San Blas Hotel in Golf Del Sur

As a seasoned traveler, I've had the pleasure of visiting numerous hotels, but none have left me as impressed as Sandos' San Blas hotel in Golf Del Sur. From the moment I stepped into the impeccably clean rooms, I knew this place was special. The attention to detail and level of cleanliness truly set this hotel apart from the rest. The culinary experience at the hotel was nothing short of extraordinary. Every meal was a delightful journey for my taste buds, with a diverse range of options to cater to every palate. The quality and taste of the food exceeded my expectations, making each dining experience a memorable one. One of the highlights of my stay was the impressive selection of premium drinks available. The variety of top-tier brands ensured that there was something for everyone, adding an extra touch of luxury to my holiday. The abundance of pools at the hotel meant that there was always a serene spot to relax and unwind. Whether I wanted to bask in the sun or take a refreshing dip, the well-maintained pools provided the perfect setting for ultimate relaxation. Overall, my time at Sandos' San Blas hotel was nothing short of exceptional. The combination of top-notch amenities, delicious cuisine, and picturesque surroundings made it an unforgettable oasis that I can't wait to return to. Thank you, Sandos, for creating such a remarkable experience for your guests.
H Harriet
2080 days ago

Unforgettable Memories Made at Sandos San Blas, Tenerife

Reflecting on my recent stay at Sandos San Blas through sandos.com brings a wave of nostalgia and contentment. Every moment spent in this serene sanctuary was nothing short of magical. The warmth exuded by the staff was akin to reuniting with long-lost friends, making us feel truly at home. The culinary experience at Sandos San Blas was a gastronomic delight. Each meal was a culinary masterpiece, tantalizing our taste buds and leaving us craving for more. From the exquisite presentation to the heavenly flavors, every bite felt like a symphony of sensations. The meticulous attention to cleanliness and hygiene at Sandos San Blas deserves special commendation. The rooms were not just spotless but also thoughtfully designed, weaving a cocoon of comfort and relaxation. It was a pleasure to retire to such a cozy abode after a day of exploration and adventure. While my only trivial qualm centered around the hair dryers, which didn't quite meet my expectations, it was a negligible blip in an otherwise flawless experience. A simple workaround like bringing your own hair dryer can easily remedy this minor inconvenience. In essence, Sandos San Blas is a quintessential escape for anyone yearning for a tranquil retreat amidst picturesque surroundings. This haven in Tenerife not only rejuvenates the body and soul but also leaves behind indelible imprints of joy and tranquility. Thank you, Sandos San Blas, for crafting unforgettable memories that will be cherished for a lifetime.
P Phillip McGeorge
2519 days ago

A True Oasis: My Unforgettable Stay at Sandos Cancun Resort!

My experience at Sandos Cancun Resort was nothing short of magical. Despite the ongoing construction during my 6-day stay in July 2016, the hotel's diligent efforts to minimize any inconvenience truly impressed me. It's rare to find a hospitality establishment that not only faces challenges head-on but also strives to ensure a seamless experience for its guests. The highlight of my trip was undoubtedly the exceptional staff members at Sandos Cancun. Their warmth, attentiveness, and dedication to guest satisfaction were truly unparalleled. From the friendly check-in process to the personalized service throughout my stay, every interaction left a lasting impression. While issues may arise in any setting, what sets Sandos Cancun apart is their unwavering commitment to addressing them promptly and effectively. The staff's professionalism and genuine care for guests' well-being were evident in every aspect of my visit, making me feel valued and appreciated as a customer. Thank you, Sandos Cancun, for creating a haven where hospitality meets excellence. My stay with you will always hold a special place in my heart, and I cannot wait to return for another unforgettable experience!
M Mark Ramirez-Andreasen
3519 days ago

A Caribbean Gem: Sandos Resorts Unveiled

From the turquoise waters to the warm hospitality, my stays at Sandos Caracol and Sandos Playacar in Mexico have been nothing short of magical. These exquisite resorts are truly in a league of their own, offering a five-star experience that transcends expectations. Stepping into the Riviera Maya paradise, I was greeted by a blend of luxury and nature that immediately captivated my senses. The lush surroundings, impeccable amenities, and top-notch services transported me to a realm of pure bliss. It was a vacation like no other, leaving a lasting imprint on my soul. However, amidst the perfection, there were slight hiccups that caught my attention. The service in the lobby and the handling of loyalty points left something to be desired, a minor setback in an otherwise flawless paradise. This experience, though not ideal, highlighted areas for improvement in the realm of guest services. One particular aspect that marred the experience was the disparity in the usage of exclusive areas. Opting for the adult zone with its premium perks, I expected a certain level of exclusivity. Yet, the lack of enforcement allowed non-paying guests to freely access these amenities, diluting the premium experience. While I value inclusivity, the issue lies in the misalignment of expectations with the reality on the ground. My advice for future travelers echoes a sentiment of caution regarding the adult zone upgrade. Instead of investing in this add-on, opting for a standard package can grant access to the same amenities without the added cost. This revelation sheds light on a discrepancy that, if rectified, could enhance the overall guest experience. Despite these minor setbacks, my time at Sandos Resorts remains etched in my memory as a beacon of luxury and relaxation. The allure of the Riviera Maya beckons me back, with the promise of new adventures and cherished moments awaiting my return. Thank you, Sandos, for an unforgettable escape to paradise.

Introduction

Sandos.com is an online retailer that specializes in a wide range of high-quality sandal products. With a diverse selection of styles, colors, and sizes, Sandos.com offers something for everyone. Whether you're looking for flip flops, sliders, or sandals for outdoor activities, you'll find it all on their user-friendly website.

Pros and Cons

  • Pros:
    • Extensive selection of sandals
    • High-quality products
    • User-friendly website
    • Competitive pricing
    • Dedicated customer service
  • Cons:
    • Limited availability of certain styles/sizes
    • No physical stores

User Experience

The user experience on Sandos.com is seamless and intuitive. The website is well-designed and easy to navigate, allowing customers to browse through the extensive collection of sandals effortlessly. The product pages provide detailed information, including product descriptions, size charts, and customer reviews, ensuring that shoppers make informed decisions.

Pricing and Value for Money

Sandos.com offers competitive pricing without compromising on quality. The sandals are reasonably priced, considering the durability, comfort, and style they offer. Additionally, the company occasionally offers promotions and discounts, allowing customers to get even better value for money.

Customer Service

Sandos.com prioritizes excellent customer service. Their dedicated support team is prompt in addressing customer queries or concerns through various channels such as live chat, email, and phone. They strive to ensure that customers have a positive shopping experience by providing efficient assistance throughout the purchase journey.

Product Quality and Selection

Sandos.com prides itself on offering sandals of exceptional quality. The products are crafted with premium materials, ensuring longevity and comfort. The wide selection of sandals caters to different preferences, from beachgoers to outdoor enthusiasts, making it easy for customers to find the perfect pair.

Website Usability

The Sandos.com website is well-optimized for a smooth and hassle-free user experience. It features a responsive design, making it accessible on various devices. The search function and filters allow customers to streamline their product searches efficiently. The checkout process is straightforward, ensuring a seamless purchase process.

Returns and Exchanges

Sandos.com offers a hassle-free returns and exchanges policy. If customers find any issues with their sandals or need a different size, they can initiate a return or exchange within a specified timeframe. The company provides clear instructions and ensures timely resolution for customer satisfaction.

Promotions and Discounts

Sandos.com occasionally runs promotions and discounts, allowing customers to save money on their sandal purchases. They offer seasonal discounts, holiday sales, and exclusive deals to loyal customers. By subscribing to their newsletter or following their social media accounts, customers can stay updated on the latest offers.

Reputation

Sandos.com has earned a solid reputation among customers. With their focus on product quality, customer service, and user-friendly website, they have consistently satisfied shoppers around the world. Positive customer reviews and testimonials validate their credibility and reliability as a reputable online retailer.

Payment Options

Sandos.com offers a variety of secure payment options, including credit/debit cards, PayPal, and other popular online payment methods. Customers can choose the payment method that is most convenient and trustworthy for them, ensuring a smooth and secure transaction process.

Loyalty Programs

Currently, Sandos.com does not have a loyalty program in place. However, they do appreciate their loyal customers and often reward them through exclusive promotions, discounts, and early access to new collections. It is worth staying updated with their promotions to benefit from these rewards.

Customer Reviews

Customer reviews play a crucial role in building trust and confidence in Sandos.com. The website prominently features genuine customer reviews for each product, allowing potential buyers to learn from others' experiences. The overwhelmingly positive reviews attest to the quality, comfort, and overall satisfaction customers experience with Sandos sandals.

Community Involvement

Sandos.com actively participates in community involvement initiatives. They have partnered with various charities and organizations to support causes like environmental sustainability, education, and health. By purchasing sandals from Sandos.com, customers indirectly contribute to these meaningful endeavors.

Shipping and Costs

Sandos.com provides reliable and efficient shipping services to customers worldwide. The shipping costs and delivery time vary depending on the destination. The website provides clear information regarding shipping options, costs, and estimated delivery dates during the checkout process, ensuring transparency for customers.