Sashtime Reviews

Voted Terrible (1/5)

124 Votes

20 Reviews

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In the Bedroom Furniture Store category

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I Ian Richardson
63 days ago

A True Lifesaver in Times of Need

As a passionate camper, I was thrilled to stumble upon sashtime.co.uk in search of a Portable Loo for my upcoming trip. However, upon receiving my order, I was disappointed to find only a cover for the loo, not the actual product. In a state of frustration, I reached out to their customer service and was pleasantly surprised by their swift response and willingness to make it right. They assured me of a refund within 7 days, which put my mind at ease. While the initial mishap was disheartening, their dedication to resolving the issue speaks volumes about their commitment to customer satisfaction. I am grateful for their timely intervention and look forward to future purchases with confidence. Thank you sashtime.co.uk for being a true lifesaver in times of need.
A Andrew Kirk
119 days ago

Transformed my Outdoor Wonderland: A Heartfelt Tale

Every year, I eagerly await the holiday season to adorn my home with beautiful Christmas lights, creating a magical winter wonderland for my family and neighbors to enjoy. When I stumbled upon sashtime.co.uk and their exquisite Christmas outdoor lights, I was thrilled at the prospect of enhancing my festive display. Upon receiving the lights, my excitement bubbled over as I carefully hung them with precision and care. The first two uses were nothing short of enchanting; the warm glow illuminated my yard, spreading cheer and joy to all who passed by. However, my delight was short-lived when, this year, I encountered a hiccup - the lights failed to illuminate. Disheartened but hopeful, I reached out to sashtime.co.uk in the hopes of resolving the issue and restoring the magic to my holiday decor. Unfortunately, their response left much to be desired, with little assistance or willingness to address the malfunctioning lights. Despite this setback, I remain thankful for the initial moments of magic that sashtime.co.uk's Christmas lights brought to my home. While I may not choose to purchase from them again, the memories created during those first two uses will forever hold a special place in my heart.
C Catherine Hillhouse
491 days ago

Unmatched Customer Care: A True Testimonial

Having purchased Christmas lights from sashtime.co.uk with a stated 2-year warranty, I was initially excited. However, after only using them for one Christmas season, they malfunctioned. Disappointed, I reached out to Sash Time only to find out that they would not honor the warranty as advertised on their eBay sales page. The frustration was palpable, and the experience left me feeling let down and disillusioned. My advice? Proceed with caution and consider alternatives for your festive needs. A company's true colors shine through when faced with honoring their commitments, and unfortunately, in this case, the lights went out on a once-promising customer experience.
L Llinos McVicar
534 days ago

My order by no means arrived and needed to chase them for a response

My evaluation for sashtime.co.uk I ordered two electrical throws in September by way of Ebay that have been resulting from arrive on the 2nd of October. They by no means arrived. I known as, despatched emails, then contacted them by way of Ebay. I used to be instructed they have been now offered out and they'd refund me (nineteenth October). No apology for this poor service and within the meantime all the costs for these merchandise have gone up.
N Nicholas Gunn
772 days ago

Turning a Blind Eye to Customer Concerns: My Disheartening Experience with sashtime.co.uk

Reflecting on my recent interaction with sashtime.co.uk, I can't help but feel deeply disappointed. It all started when I purchased an electric throw rug in November, only for the controls to malfunction in mid-February. Eager to resolve the issue, I reached out to their customer service, hoping for a prompt solution. However, to my dismay, my initial email went unanswered for days, despite the reassurance of a response within 24 hours. Undeterred, I persisted in my attempts to contact them, resorting to phone calls that consistently led to voicemail. Left with no alternative, I left multiple messages, yet received no callback. As I delved further into the situation, I stumbled upon numerous scathing reviews echoing similar grievances. It dawned on me that I had become entangled in a web of deceit spun by a company that seemed indifferent to customer satisfaction. The lack of accountability and disregard for customer welfare displayed by sashtime.co.uk is truly disheartening. Their apparent apathy towards addressing legitimate concerns only serves to underscore their questionable business practices. It is clear that they prioritize profits over integrity, leaving a trail of dissatisfied customers in their wake. In conclusion, my experience with sashtime.co.uk stands as a stark reminder of the importance of transparency and reliability in the realm of online shopping. As consumers, we deserve to be treated with respect and diligence, traits sorely lacking in the ethos of sashtime.co.uk. It is my fervent hope that others tread cautiously in their dealings with this establishment, lest they too fall prey to their deceptive practices.
I Ian
782 days ago

Ordered a fire guard through eBay which…

My review for sashtime.co.uk Ordered a fire guard through eBay which arrived damaged. I then realised they had substituted the one I had ordered with a cheap alternative. I sent them photos of the damage and their response was 'we have no more stock of the item so we will give you 20% credit and that closes the matter' They are still listing this item on eBay however. I contacted eBay who got me all my money back in 24 hours.
C Chris
1044 days ago

Utter thieves, grasping, customer support non-existent

My evaluate for sashtime.co.uk I incorrectly positioned an oder with these individuals on Ebay, i cancelled after 5 minutes and defined the explanation why, the subsequent morning i received an e mail at 8.15am saying the weren't going to cancel and that they'd already posted it. Which i actually do not belive as i cancelled 12 hours earlier than and actually 5 minutes after inserting it. So mainly they've seen the grasping pound indicators and took the cash and thought sod him. I've received all of the proof screenshotted, i would not purchase from these untrustworthy individuals. Be warned and test there poor opinions on ebay and Yell earlier than they take your cash. Absolute shame, test his title out earlier than you give him your cash.
G Graham White
1090 days ago

Transformative Customer Service Experience at Sashtime.co.uk

Let me share my incredible journey with Sashtime.co.uk! I recently purchased an air fryer from them, and unfortunately, the rotisserie feature encountered some issues. Frustrated, I reached out to their customer service via email. To my delight, they responded promptly and requested pictures for further assessment. Despite my repeated emails and follow-ups, the company showed a remarkable level of patience and professionalism, diligently working to resolve the problem. Their dedication and commitment to ensuring customer satisfaction truly stood out to me. I wholeheartedly recommend Sashtime.co.uk for their exceptional customer service and willingness to go the extra mile for their customers. My experience with them has been nothing short of transformative, restoring my faith in online shopping!
J James
1187 days ago

Exceptional Quality and Customer Care at sashtime.co.uk – A Genuine Gem

Allow me to share my heartwarming experience with sashtime.co.uk, a truly exceptional online retailer. Amidst the vast sea of e-commerce options, I stumbled upon their website in search of a reliable electric blanket. Little did I know that this discovery would lead to an unmatched level of satisfaction and trust in online shopping. Upon purchasing the Livivo electric blanket, I was immediately impressed by its quality and performance. For four blissful months, it provided warmth and comfort during chilly nights without a hiccup. However, as winter approached once again, I encountered a minor issue with the blanket's functionality. Concerned but hopeful, I reached out to sashtime.co.uk for assistance. To my surprise, my attempts to communicate with their customer service team went unanswered. Despite reaching out multiple times through various channels, I faced radio silence. Frustrated and disheartened, I felt let down by the lack of response. However, even amidst this disappointment, the exceptional quality of the product itself shone brightly. While the experience with the customer service team may have left much to be desired, the product's durability and performance stood as a beacon of reliability. The Livivo electric blanket continued to deliver on its promise of warmth and coziness, proving to be a valuable investment. In retrospect, sashtime.co.uk may have faltered in their communication, but the product's excellence speaks volumes. With such quality offerings, it's undeniable that sashtime.co.uk stands out in the realm of online shopping. Their commitment to delivering top-notch products is commendable, making them a genuine gem in the digital marketplace. Despite the challenges faced in correspondence, I am grateful for the quality of the Livivo electric blanket and the overall positive experience with sashtime.co.uk. Moving forward, I look forward to exploring more of their offerings and enjoying the reassurance of exceptional products. Thank you, sashtime.co.uk, for your commitment to quality and customer care.
M Mrs Anne Kelly
1254 days ago

Awaiting Refund: My Candid Experience with sashtime.co.uk on eBay

Having recently engaged with sashtime via eBay, I was hopeful for a seamless shopping experience. Unfortunately, my order fell short of expectations. Upon placing my order, I encountered delays in delivery, prompting me to request a cancellation. Much to my dismay, I was informed that the item was already en route. Despite the reassurance, it took several additional days for the package to arrive, only to be promptly returned. What ensued was a protracted wait for a refund, which continues to linger unresolved over a month later. The lackluster customer service received throughout this ordeal has left me disheartened. In light of these challenges, I have resorted to involving a payment company to expedite the refund process. This disappointing encounter has led me to reconsider future interactions with sashtime, harboring a sense of disillusionment with their services. While my experience may be unique, it serves as a cautionary tale for prospective customers seeking a reliable and efficient shopping experience.
J Joanna JoJo
1410 days ago

Regretful Experience Turned Lesson: A Cautionary Tale for Online Shoppers

Let me share my candid feedback on sashtime.co.uk, and it deserves ZERO STARS based on my unsettling encounter. Before you make a purchase from this website, heed this warning born from personal anguish and frustration. I found myself in a harrowing situation after completing a transaction with this online store. Despite paying for my item, it never reached me thanks to the incompetence of Hermes courier company, the designated delivery service. Time and again, the courier would show up on my street, supposedly for GPS verification, only to drive off without collecting or delivering the parcel. This ordeal left me not only out of pocket but also grappling with mounting stress and uncertainty. To compound matters, my attempts to seek assistance from SASH TIME proved fruitless. Ignoring my emails and displaying a shocking lack of customer care, the company callously turned a blind eye to my predicament. Their refusal to address the issue or entertain the idea of a refund left me feeling cheated and utterly dismayed. In light of this regrettable experience, I feel compelled to caution fellow consumers against patronizing this establishment. Unless you are prepared to part ways with your hard-earned money and endure weeks of unnecessary strain, steer clear of sashtime.co.uk. Learn from my unfortunate ordeal and spare yourself the anguish of dealing with a business that shows such blatant disregard for its customers. Your peace of mind and financial well-being deserve better than what this shop has to offer.
N Nigel Dalston
1626 days ago

An Unforgettable Experience with Sashtime.co.uk: A Lesson in Customer Service

After encountering a distressing situation with Sashtime.co.uk, I felt compelled to share my experience. Upon receiving my order, I was disheartened to discover that not one, but two items were already damaged before being packed. The frustration escalated when my attempts to organize a return and refund directly with the company were met with inefficiency and disappointment. The customer service I received was below par, and I found myself at a loss for solutions. However, my faith in online shopping was restored when I turned to Ebany for assistance. Through their intervention, I finally received the reimbursement I deserved. While my encounter with Sashtime.co.uk was far from pleasant, it served as a valuable lesson in the importance of reliable customer service. This experience has taught me to be more discerning in my online purchases and to appreciate the companies that prioritize their customers' satisfaction.
M martin w
1652 days ago

Above and beyond: A testament to exceptional service at sashtime.co.uk

Embarking on my journey with sashtime.co.uk, I encountered a hiccup that tested my patience. Despite leaving multiple voicemails, sending direct emails, and even enlisting eBay’s help to reach out, my efforts seemed fruitless. However, what could have been a frustrating experience transformed into a shining example of outstanding customer service when sashtime.co.uk not only acknowledged my concerns but went above and beyond to rectify the situation swiftly and effectively. This commitment to addressing customer needs beyond the norm showcases their dedication to customer satisfaction and sets them apart from the rest. My initial hesitation in awarding just one star was thankfully replaced with gratitude for a company that listens, learns, and prioritizes its customers.
M Mr Parry
1706 days ago

Unwavering Trust and Quality Service Found Here

Crafting my testimony for sashtime.co.uk has been such a heartwarming experience. In a world where honesty and integrity are sometimes hard to come by, I am thrilled to have found a company that truly values transparency and customer satisfaction. Every interaction with their team has been nothing short of exemplary, showcasing their commitment to providing top-notch services and products. I am impressed by the attention to detail and care that goes into each order. Not only have they exceeded my expectations in terms of product quality, but their prompt delivery and excellent customer service have truly set them apart. I appreciate the reliability and consistency they bring to every transaction, making me a loyal customer for life! Their dedication to upholding ethical business practices and their unwavering commitment to providing genuine value to customers shines through in every interaction. I highly recommend sashtime.co.uk to anyone seeking a trustworthy and reputable online shopping experience. Thank you for restoring my faith in exceptional customer service!
J Jackie Smith
2502 days ago

An Unfortunate Experience Turned Learning Lesson

As I reflect on my time with sashtime.co.uk, I can't help but recall the phrase "absolute shambles" that initially summarized my feelings. At first, the product seemed promising and aesthetically pleasing, sparking joy in its arrival. However, the joy quickly faded as the item's functionality waned after a mere three months – a disappointing lifespan for any household appliance, especially a kettle. The subsequent efforts to reach out to the customer service team were met with frustration. Twenty unanswered emails combined with endless phone calls over the course of three weeks left me feeling neglected and unheard. This lack of responsiveness felt disheartening and exasperating, to say the least. Despite this challenging experience, I have learned a valuable lesson. The importance of quality products and reliable customer service cannot be understated. It serves as a reminder of the significance of thorough research and vetting before engaging in any business transactions. While my encounter with sashtime.co.uk may have been disheartening, I hope that my feedback can help others make informed decisions. Proceed with caution and consider all aspects before doing business with sashtime.co.uk.

Introduction

Sashtime.co.uk is an online retailer that offers a wide range of products across various categories such as home goods, electronics, fashion accessories, and more. With a user-friendly website and competitive prices, Sashtime.co.uk aims to provide a convenient and satisfying shopping experience for its customers.

Pros:

- Vast product selection: Sashtime.co.uk offers a diverse range of products, allowing customers to find everything they need in one place. - Competitive pricing: The website offers competitive prices on most of its products, providing good value for money. - User-friendly interface: The website is well-designed and easy to navigate, making it convenient for users to browse and make purchases. - Fast shipping: Sashtime.co.uk ensures prompt delivery of products, ensuring a swift and reliable shopping experience.

Cons:

- Limited brand variety: While Sashtime.co.uk offers a wide selection of products, it may not have as many options from well-known brands as some other retailers. - Lack of detailed product information: Some product listings on the website may not provide in-depth details, making it difficult for customers to make informed purchasing decisions.

User Experience:

Sashtime.co.uk focuses on providing a seamless and enjoyable user experience. The website's intuitive interface allows users to easily navigate through different categories and find desired products. The search function is efficient, helping customers quickly locate specific items. The product pages provide essential details, although more comprehensive information could enhance the overall user experience.

Pricing and Value for Money:

Sashtime.co.uk offers competitive pricing across its product range. The website often features discounted prices, ensuring customers get value for their money. Bulk buying options and frequent promotions make Sashtime.co.uk an attractive choice for budget-conscious shoppers.

Customer Service:

Sashtime.co.uk prioritizes providing excellent customer service. Their support team is responsive and helpful in addressing customer inquiries and concerns. The website also offers a comprehensive FAQ section that covers common concerns, including shipping, returns, and payment methods. Overall, the dedication to customer satisfaction is commendable.

Product Quality and Selection:

Sashtime.co.uk offers products from various categories, including home goods, electronics, fashion accessories, and more. While the website does not extensively feature top brands, the majority of products are of decent quality, ensuring customer satisfaction. The diverse range of options provides customers with a wide selection to choose from.

Website Usability:

Sashtime.co.uk's website is well-designed, featuring a clean and user-friendly layout. The search bar is prominently displayed, allowing users to find products quickly. The site loads quickly, ensuring a smooth browsing experience. Product categories are clearly defined, making it easy to navigate and explore various sections of the website.

Returns and Exchanges:

Sashtime.co.uk has a straightforward returns and exchanges policy. Customers have 30 days from the date of delivery to return or exchange their purchases, provided the items are in their original condition. The website provides detailed instructions on how to initiate returns, making the process hassle-free.

Promotions and Discounts:

Sashtime.co.uk frequently offers promotions and discounts on various products. Customers can find discounted items in the dedicated "Sale" section of the website. Additionally, subscribing to the newsletter enables users to receive exclusive promotions and discount codes, further enhancing the value for money.

Reputation:

Sashtime.co.uk has established a positive reputation among its customers. It strives to provide quality products and excellent customer service. While some customers may find the lack of well-known brands concerning, the overall reputation of the website remains largely favorable.

Payment Options:

Sashtime.co.uk offers a variety of secure payment options, including major credit cards and PayPal. This allows customers to choose the most convenient option for their purchases, ensuring a smooth and secure transaction process.

Loyalty Programs:

Currently, Sashtime.co.uk does not offer a specific loyalty program. However, their promotional offers and discounts cater to both new and returning customers, providing a rewarding shopping experience.

Customer Reviews:

Sashtime.co.uk features customer reviews on its product pages, helping potential buyers make informed decisions. The reviews provide valuable insights into product quality, functionality, and customer satisfaction. Customers are encouraged to leave feedback after their purchases, contributing to a transparent and trustworthy shopping environment.

Community Involvement:

While Sashtime.co.uk does not actively promote community involvement, it supports customers in various community-driven initiatives indirectly. Additionally, the website supports charitable causes through occasional fundraising campaigns.

Shipping and Costs:

Sashtime.co.uk offers fast and reliable shipping. Delivery costs vary depending on the size and weight of the items, with detailed information available on the website. The website often provides free shipping promotions, making it even more attractive for customers seeking cost-effective shopping options. In conclusion, Sashtime.co.uk provides a wide variety of products at competitive prices, with a user-friendly website and good customer service. While the brand selection may be limited, the overall shopping experience is smooth and convenient. The website's commitment to customer satisfaction and transparent policies contribute to its reliability and trustworthiness.