Sastasundar Reviews

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S Swaraj Mandal
675 days ago

My Experience with Sastasundar.com: A Cautionary Tale

I recently had a deeply disappointing experience with Sastasundar.com, and I feel compelled to share my story as a cautionary tale for potential customers. After placing an order on the app, I encountered a series of issues that ultimately led to a frustrating and upsetting outcome. Despite eagerly anticipating the arrival of my purchase, I found myself in a predicament when 18 days passed without any sign of my order. To make matters worse, my attempts to seek a refund for the undelivered Rs. 714 product were met with a disheartening lack of resolution. The app's customer care department, to which I reached out multiple times, provided nothing but empty reassurances and requests for further patience. The entire ordeal left me with a profound sense of disappointment and dissatisfaction. It became evident that Sastasundar.com not only failed to deliver the product I had paid for, but also displayed a lack of transparency and accountability in handling the situation. The absence of a prompt and effective resolution process further exacerbated my frustration, ultimately leading me to conclude that this experience was a stark reminder of the importance of due diligence when choosing where to shop online. In recounting my unfortunate experience, I hope to caution others about the potential risks associated with using this app. It is crucial for consumers to make well-informed decisions and consider their options thoughtfully before making any purchases through Sastasundar.com. My aim is to ensure that others do not face similar challenges and that they exercise vigilance to protect themselves from the distressing ordeal I encountered.
S Swaraj Mandal
675 days ago

Never buy any product from this app

My review for sastasundar.com Never buy any product from this app. It's a worst app ever. 18 days has passed but it doesn't refund my money of Rs. 714. If you buy any product from it, it will dedicate your money and they'll not refund anymore. I have complain many times of their caustomer care but they just told me to wait. Please don't download the app. Be aware.

Introduction

SastaSundar.com is a unique online health and wellness platform that offers a wide range of products and services. The platform promises to provide authentic, high-quality health products at reasonable prices. SastaSundar.com is known for its quality, and its commitment to customer satisfaction.

Pros and Cons

Pros:
  • Wide range of products and services available on the platform
  • Good quality products
  • Reasonable prices
  • Good customer service
Cons:
  • Shipping can be slow
  • Product selection could be more extensive

User Experience

The user experience on SastaSundar.com is straightforward and user-friendly. The site is easy to navigate, and the product descriptions are well-written and informative. The platform is easy to use, and users can quickly find what they need. The customer service representatives are friendly and helpful.

Pricing and Value for Money

SastaSundar.com offers competitive prices for its products, and the platform promises to provide authentic, high-quality products. The prices are reasonable, and the platform offers discounts and promotions from time to time.

Alternatives

Alternatives to SastaSundar.com include Netmeds, Medlife, and 1mg.com. These platforms offer similar products and services, and users can compare prices and selection to find the best options.

Customer Service

SastaSundar.com has a dedicated customer service team that is available to help customers with their queries and concerns. The customer service representatives are friendly and helpful, and they respond promptly to customer inquiries.

Product Quality and Selection

The product quality on SastaSundar.com is excellent, and the platform promises to provide authentic and high-quality products. The product selection is good, but it could be more extensive. The platform offers a wide range of health products, including Ayurvedic and homeopathic remedies.

Website Usability

The website is easy to use, and the platform is user-friendly. The site is well-designed and easy to navigate, making it easy for users to find what they need. The search function works well, and the product descriptions are well-written and informative.

Returns and Exchanges

SastaSundar.com has a good returns and exchange policy. If customers are not satisfied with their purchase, they can return or exchange it within seven days of delivery.

Promotions and Discounts

SastaSundar.com offers various promotions and discounts throughout the year. Users can sign up for the platform's newsletter to stay updated on the latest deals and promotions.

Reputation

SastaSundar.com has a good reputation, and the platform is known for its quality products and customer service. The platform has received positive reviews from customers, and it has a good rating on various review sites.

Payment Options

SastaSundar.com offers various payment options, including credit card, debit card, and net banking. The platform also accepts payment through mobile wallets, such as Paytm and Mobikwik.

Loyalty Programs

SastaSundar.com has a loyalty program that rewards customers with points for their purchases. Customers can redeem the points for discounts on future purchases.

Customer Reviews

Customers have left positive reviews of the platform, praising its quality products and customer service. The reviews are available on various review sites, and they show that the platform is trusted by its customers.

Community Involvement

SastaSundar.com is involved in various community initiatives, such as providing free health checkups and organizing health camps. The platform is committed to improving the health and wellness of its customers and the community.

Shipping and Costs

Shipping on SastaSundar.com can be slow, but the platform promises to deliver high-quality products at reasonable prices. The shipping costs vary depending on the location and the size of the order. Overall, the shipping costs are reasonable, and customers can track their orders online.