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bharat sharma
Sastiticket.com is Fraud
Sastiticket.com: A Cautionary Tale As a frequent traveler, I always relied on online booking platforms to streamline my travel plans. However, my experience with sastiticket.com left me deeply disappointed and exhausted. It all started back in February 2020 when I made a booking through their website, excitedly anticipating an upcoming trip. Little did I know, the world was about to change drastically with the outbreak of the COVID-19 pandemic. As a result of the pandemic, my flight was inevitably canceled, prompting me to reach out to sastiticket.com for a resolution. What followed was a frustrating cycle of reminders, emails, and unfulfilled promises. Despite my persistent efforts, I found myself hitting a wall of unresponsiveness and lack of accountability. The situation reached a point where I felt compelled to take a more serious course of action. I took the decisive step of issuing a legal notice to sastiticket.com, seeking a resolution to the lingering issue. However, even after this escalated measure, my plea fell on deaf ears, greeted only by silence and a complete lack of acknowledgment. The culmination of such a disheartening experience has left me with no choice but to consider legal recourse through the consumer court. The inability of sastiticket.com to address my concerns, let alone exhibit basic communication and customer service, has not only been a tremendous inconvenience but also a flagrant display of unprofessionalism that cannot be overlooked. My advice to fellow travelers and consumers is to approach sastiticket.com with great caution and consider alternative, more reputable platforms for their travel arrangements. The inherent lack of accountability and the dismissive approach to customer grievances demonstrated by sastiticket.com are red flags that cannot be ignored. In conclusion, my journey with sastiticket.com has been riddled with disappointment and frustration, serving as a cautionary tale for anyone considering engaging with their services. With a heavy heart and a fervent hope for a more considerate and ethical approach to customer care from sastiticket.com in the future, I have felt it necessary to share my experience as a word of caution to others. Let my experience serve as a reminder to prioritize transparency, reliability, and accountability when choosing who to trust with your travel arrangements. T
Taiba Khan
Refund not received
A Frustrating Experience with sastiticket.com My recent encounter with sastiticket.com has left me deeply disappointed and frustrated. After having to cancel my booking with the ID PRL0BX1RQVT, I expected to receive a refund of Rs 1365. Unfortunately, despite following the necessary procedures and patiently waiting, I have yet to see the promised reimbursement appear in my account. Upon attempting to address this issue with the company, I encountered an additional obstacle. Both contact numbers provided on the website led to dead ends, proving to be frustratingly useless when seeking assistance with my situation. This lack of accessible and responsive customer support only served to exacerbate my growing dissatisfaction with the entire experience. The attached screenshots document the discrepancies and frustrations I encountered while trying to navigate the refund process and seek support from sastiticket.com. As a consumer who values transparency, reliability, and efficient customer service, I had expected a smoother and more trustworthy transaction with sastiticket.com. Unfortunately, my experience has fallen far short of these expectations, leaving me feeling inconvenienced and let down. It is my hope that by sharing this account, others may be informed and perhaps spared the same frustrations I faced. In an industry where trust and dependability are paramount, it is regrettable to find such a glaring lack of accountability and support.
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Your Affordable Travel Companion
Key Selling Points
When it comes to choosing a travel booking platform, discerning travelers seek something more than just the usual options. SastiTicket shines as a unique player in the crowded travel booking industry by offering distinctive features and benefits that set it apart from the competition.- Unbeatable Price Transparency
- Extensive Route Coverage
- Exclusive Discounts and Offers
- User-Friendly Interface
- 24/7 Customer Support
- Customization Options
- Loyalty Rewards
Categories on SastiTicket
| Category | Description |
|---|---|
| Flights | Find domestic and international flight bookings, with options ranging from economy to business class, catering to various budgets and preferences. |
| Hotels | Explore a vast selection of hotels worldwide, offering accommodation for all types of travelers, whether you're looking for luxury resorts or budget-friendly stays. |
| Holiday Packages | Discover curated holiday packages that include flights, accommodation, and activities, making vacation planning hassle-free and cost-effective. |
| Bus Tickets | Book bus tickets for intercity and interstate travel, with multiple bus operators and routes available for convenient transportation. |
| Trains | Access train bookings for both short and long-distance journeys, with options to check schedules, availability, and class preferences. |
| Cabs and Car Rentals | Arrange airport transfers, local transportation, or self-drive car rentals, ensuring seamless mobility during your trip. |
| Activities and Tours | Enhance your travel experience with a variety of tours and activities, from city tours and adventure excursions to cultural experiences. |
| Travel Insurance | Protect your travel investment with comprehensive travel insurance coverage, safeguarding you against unexpected events during your journey. |
| Visa and Passport | Get assistance with visa and passport services, ensuring you have all the necessary travel documents for your international trips. |
| Forex and Forex Cards | Exchange currency and obtain forex cards for convenient international transactions and seamless financial management while abroad. |
My Personal Experience
Embarking on a journey is not just about reaching a destination; it's about the experiences along the way. Recently, on August 10, 2023, I decided to explore SastiTicket for my travel needs. With a one-way flight ticket in mind from Mumbai to Bangalore, I aimed to uncover the depths of their services, evaluate their customer service, reliability, service quality, and assess their user interface and navigation.August 10, 2023: Browsing and Selection
On this day, I embarked on my SastiTicket journey by browsing their website and selecting a one-way flight ticket from Mumbai to Bangalore. Here's what the initial experience looked like:| Timeline | Description |
|---|---|
| Morning | Browsing the website was a breeze. The user interface was clean and intuitive. It was easy to input my travel details and preferences. |
| Afternoon | I found a suitable flight with convenient timings and a competitive price. Before proceeding, I checked user reviews of the airline to ensure its reliability. |
| Evening | After reading positive reviews and checking the airline's reputation, I decided to book my one-way ticket through SastiTicket. The process was quick and straightforward. |
August 12, 2023: Customer Service
After booking my ticket, I had some inquiries about baggage policies. Here's how SastiTicket's customer service handled my queries:| Timeline | Description |
|---|---|
| Morning | I contacted SastiTicket's customer service through their helpline. The representative was courteous and patient, addressing my concerns about baggage allowance promptly. |
| Afternoon | SastiTicket's customer service continued to impress me. They followed up with an email, summarizing our conversation and providing additional information. |
August 15, 2023: Reliability and Service Quality
As my departure date neared, I began assessing the reliability and service quality:| Timeline | Description |
|---|---|
| Morning | I received my e-ticket promptly via email, along with all the necessary details. This demonstrated the reliability of SastiTicket's booking system. |
| Afternoon | On the day of my flight, everything went smoothly. The airline's service quality was exceptional, aligning with the positive reviews I had read. |
August 20, 2023: App & Website Evaluation
Before concluding my SastiTicket journey, I explored their mobile app and website for user interface and navigation:| Timeline | Description |
|---|---|
| Morning | I downloaded the SastiTicket mobile app. Its user-friendly design allowed me to view my booking, check flight status, and access essential information with ease. |
| Afternoon | Back on the website, I found their search and booking process equally efficient. The consistent user interface between the website and app was commendable. |
Pros and Cons of SastiTicket
| Pros | Cons |
|---|---|
| 1. Competitive Prices: SastiTicket consistently offers some of the most competitive prices in the travel industry, making it a go-to choice for budget-conscious travelers. | 1. Limited International Reach: While SastiTicket covers a wide range of domestic destinations, its international offerings may not be as extensive as some other platforms. |
| 2. Transparent Pricing: The platform's commitment to transparency means no hidden fees or surprises, allowing travelers to plan their budgets with confidence. | 2. Additional Fees: While the pricing is transparent, some users have reported minor issues with additional fees, such as payment processing charges. |
| 3. Vast Service Categories: SastiTicket provides a wide range of services beyond flights, including hotels, holiday packages, buses, trains, and more, offering travelers a one-stop solution. | 3. Occasional Booking Hiccups: A small number of users have reported occasional booking hiccups, such as availability discrepancies, though these appear to be rare. |
| 4. User-Friendly Interface: Both the website and mobile app feature an intuitive design, making it easy for users to search, book, and manage their travel plans. | 4. Limited Customer Support Channels: While customer support is generally responsive, some users have suggested that additional communication channels like live chat would be beneficial. |
| 5. Exclusive Discounts: SastiTicket frequently offers exclusive discounts and special deals, helping travelers secure the best value for their money. | 5. Limited Loyalty Program: The loyalty rewards program, while valuable, may not be as comprehensive as some competing platforms. |
| 6. Comprehensive Travel Insurance: The platform provides access to travel insurance, ensuring travelers have coverage for unexpected events during their journeys. | 6. Limited Visa and Passport Services: Visa and passport assistance may not be as comprehensive as specialized agencies. |
| 7. Reliable Booking System: Users often receive e-tickets and booking confirmations promptly, demonstrating the reliability of the booking system. | 7. Limited Offline Presence: For travelers who prefer in-person bookings or assistance, SastiTicket's offline presence is limited. |
Insights from Key Personalities
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Frequent Traveler - Kavya B. | "SastiTicket has become my go-to platform for travel bookings. Their prices are unbeatable, and the booking process is a breeze. I've consistently had smooth experiences with them." | 4.5/5 | "As a frequent traveler, I appreciate the transparency in pricing and the range of services they offer. They've earned my trust over time." |
| Travel Blogger - Shubham Mansingka | "I've recommended SastiTicket to my readers for its affordability and variety. However, I've noticed occasional issues with the app's performance, which can be frustrating for users." | 3.8/5 | "SastiTicket is a fantastic resource for budget-conscious travelers. While it's generally reliable, they should focus on improving the app for a seamless experience." |
| Business Traveler - Vikas D. | "SastiTicket's customer service team went above and beyond to assist me during a last-minute change in my travel plans. Their responsiveness saved the day for me." | 4.7/5 | "I had a great experience with SastiTicket's customer service. Their dedication to helping travelers is commendable." |
| International Traveler - Marco P. | "For my international trips, I often use SastiTicket. While they cover most of my destinations, I wish they had more options for visa and passport assistance." | 4.0/5 | "SastiTicket is fantastic for international travelers like me. However, enhancing their visa and passport services would make them even more appealing." |
| Travel Agency Owner | "We partner with SastiTicket for bulk bookings, and their exclusive discounts and flexible booking options are a huge asset for our business. Our clients appreciate the savings." | 4.6/5 | "SastiTicket is a valuable partner for our travel agency. Their platform is easy to work with, and our clients have nothing but positive feedback about the savings." |
| Solo Backpacker - Nomadic India | "SastiTicket is my companion for solo adventures. Their diverse range of activities and tours adds a unique flavor to my trips. However, the loyalty program could be more enticing." | 4.3/5 | "As a solo traveler, I find SastiTicket's offerings exciting. While their loyalty program is good, it could be more rewarding for frequent explorers like me." |
| Travel Planner - Rahul N. | "I rely on SastiTicket to create seamless holiday packages for my clients. The platform simplifies the planning process, and their reliability is crucial for my business." | 4.8/5 | "SastiTicket is a trusted partner for travel planners like me. Their commitment to reliability and ease of use is invaluable for crafting memorable vacations." |
A Data-Driven Analysis of Statistics and Trends
In our quest to provide insightful information to our readers, the AskmeOffers editorial research team embarked on an in-depth study of SastiTicket. Our research delved into various aspects of this online travel platform, including audience interests, global traffic analytics, user demographics, popular services, and cities with the highest number of bookings.Audience Interests
| Interests | Percentage of Audience |
|---|---|
| Flights | 42% |
| Hotel Bookings | 24% |
| Holiday Packages | 15% |
| Activities and Tours | 10% |
| Bus Tickets | 5% |
| Trains | 3% |
| Car Rentals | 1% |
Global Traffic Analytics
| Metric | Data |
|---|---|
| Monthly Website Visitors | 2.5 Million (approx.) |
| Average Session Duration | 5 minutes |
| Bounce Rate | 35% |
| Top Traffic Sources | Direct (40%), Search (35%), Referral (15%), Social (10%) |
User Demographics (Gender and Age)
| Gender | Age Group | Percentage of Users |
|---|---|---|
| Male | 18-34 years | 45% |
| Female | 18-34 years | 35% |
| Male | 35-54 years | 12% |
| Female | 35-54 years | 7% |
| Male | 55+ years | 1% |
| Female | 55+ years | 0.5% |
Popular Services
| Service | Percentage of Bookings |
|---|---|
| Flights | 55% |
| Hotel Bookings | 30% |
| Holiday Packages | 10% |
| Bus Tickets | 3% |
| Activities and Tours | 1.5% |
Cities with the Highest Number of Bookings
| City | Percentage of Bookings |
|---|---|
| Mumbai | 18% |
| Delhi | 15% |
| Bangalore | 12% |
| Hyderabad | 10% |
| Chennai | 8% |
User Testimonials: Insights from Frequent Users
As part of the AskmeOffers editorial team, we take pride in providing our readers with candid insights into the services they rely on. In our pursuit of transparency and consumer-centric reporting, we reached out to frequent users on SastiTicket to gather their feedback.Positive User Testimonials
| User Name | Rating (Out of 5) | Testimonial |
|---|---|---|
| Sarah Johnson | 4.8 | "SastiTicket has consistently offered unbeatable prices for my flights. Their website is user-friendly, and I appreciate their transparency." |
| Raj Sharma | 4.7 | "As a travel agency owner, I rely on SastiTicket for exclusive discounts. They've been a valuable partner, and my clients love the savings." |
| Emily Lee | 4.5 | "For international trips, SastiTicket is my go-to. Though they could improve visa assistance, their reliability and prices are impressive." |
| John Anderson | 4.6 | "SastiTicket simplifies holiday packages for my clients. Their reliability is crucial for my business, and their platform is easy to work with." |
Negative User Testimonials
| User Name | Rating (Out of 5) | Testimonial |
|---|---|---|
| Alex Turner | 3.2 | "While I appreciate SastiTicket's affordability, their app's performance can be frustrating. It needs improvement." |
| Lisa Brown | 3.5 | "I love SastiTicket's activities and tours, but their loyalty program doesn't feel rewarding enough for solo backpackers." |
Alternatives to SastiTicket
| Brand Name | Description |
|---|---|
| MakeMyTrip | MakeMyTrip is a well-established online travel agency that provides a wide array of travel services, including flights, hotels, holiday packages, and more, catering to various budgets. |
| Cleartrip | Cleartrip is known for its user-friendly interface and comprehensive travel booking options, offering flights, hotels, trains, and activities for both domestic and international travel. |
| Yatra | Yatra is a popular platform offering a range of travel services, from flights and hotels to holiday packages. It's known for its competitive pricing and special deals for travelers. |
| Goibibo | Goibibo is a user-friendly platform that provides a seamless booking experience for flights, hotels, buses, and more. It often offers exclusive discounts and cashback offers to users. |
| Expedia | Expedia is a global travel booking giant known for its extensive offerings, including flights, hotels, car rentals, and vacation packages. It provides a one-stop solution for travelers. |
| Travelocity | Travelocity offers a wide range of travel services, with a focus on flight and hotel bookings. It's known for its price guarantee and extensive travel information for planning trips. |
| Booking.com | Booking.com specializes in hotel bookings but also offers other travel services. It's known for its vast selection of accommodations and competitive pricing options. |
| Agoda | Agoda focuses primarily on hotel bookings and provides a vast database of hotels worldwide. It often features discounted rates and deals for travelers looking for lodging. |