Savagevines Reviews

Voted Good (4/5)

229 Votes

20 Reviews

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Exemplary Customer Service: A True Partner in Problem-Solving

Upon encountering an unfortunate incident where my delivery was stolen due to a courier oversight, my trust in online shopping was greatly tested. However, savagevines.co.uk restored my faith in exceptional customer service. When I reached out to address the issue, Harry from the SV team went above and beyond to rectify the situation promptly and efficiently. Not only did he swiftly arrange for a replacement of the stolen gift, but he also took responsibility to ensure that the courier service was held accountable for their mistake. The care and dedication exhibited by the SV team truly made a difference, transforming a moment of disappointment into one of gratitude and admiration. I am truly thankful for their unwavering support and commitment to customer satisfaction.

Transforming my Wine Experience with Savage Vines

As an avid wine lover searching for a more immersive experience, Savage Vines has truly captivated my palate and passion. From the first sip to the last drop, their selection of wines is a testament to their dedication to quality and sophistication. Each bottle tells a story, steeped in knowledge and craftsmanship, elevating my wine journey to new heights. What truly sets Savage Vines apart is not just their exceptional wines but the personalized touch they bring to every interaction. The flexibility of their subscription service allows me to tailor my experience to suit my preferences, ensuring that each delivery is a delightful surprise waiting to be uncorked. And when I have questions or simply want to share my latest discovery, their friendly and efficient customer service is always ready to assist, making me feel valued and appreciated every time. In a world where mediocrity abounds, Savage Vines shines brightly like a constellation of stars, consistently delivering excellence in every aspect. My journey with Savage Vines has been nothing short of transformative, and I proudly award them 5 stars for their unwavering commitment to perfection. Cheers to Savage Vines for making my wine experience truly exceptional!

Unmatched Support and Superior Wines – A Customer’s Delight

As an avid wine enthusiast, my experience with savagevines.co.uk has been nothing short of extraordinary. Signing up for a subscription with Savage Vines opened up a world of new and exciting wines that have delighted my palate beyond measure. What truly sets Savage Vines apart is their unparalleled customer service. Despite the occasional hiccups with delivery companies, their team has consistently gone above and beyond to ensure that my orders reach me in perfect condition and on time. I have had the pleasure of interacting with their customer service team on multiple occasions, and each time, I have been met with a level of professionalism and dedication that is truly commendable. Their responsiveness and willingness to address any concerns or issues have made me feel valued as a customer. In a world where quality customer service can be hard to come by, Savage Vines stands out as a shining example of what true customer care should look like. Their commitment to excellence and unwavering support have not only earned my loyalty but also my heartfelt recommendation to all wine lovers out there. Thank you, Savage Vines, for not only providing exceptional wines but also for delivering an unmatched customer experience that sets you apart in the industry.

Unmatched Quality and Disappointing Service

From the moment I started my subscription with savagevines.co.uk, I was blown away by the exceptional quality of their wine selection. Each bottle was a true delight to uncork and savor, leaving me anticipating the next delivery. However, my experience took a downturn when I tried to cancel my monthly subscription. Despite my best efforts to reach out to their customer care, I faced numerous obstacles. The phone number provided was unreachable, and my messages through the customer contact form seemed to vanish into thin air. It's disheartening when a company excels in delivering a premium product but falls short in providing adequate customer service. The inability to cancel my subscription, despite my repeated attempts, left me feeling frustrated and undervalued as a customer. In conclusion, while I cannot fault the quality of the wine itself, the lack of responsiveness and support from savagevines.co.uk's customer care team has certainly tarnished my overall experience.

Unforgettable Wines Await – Join the Savage Vines Journey!

I am thrilled to share my remarkable experience with savagevines.co.uk. Initially introduced through a thoughtful gift subscription, I was so captivated by Savage Vines that I swiftly transitioned to a monthly subscription. Having relocated from an area with access to a superb wine store to one where options are limited to a small Tesco, Savage Vines has emerged as the ideal replacement, requiring zero effort on my part. Embracing the diverse selection of wines that have graced my doorstep, I am drawn not only to the exceptional quality but also to the ethos that underpins this extraordinary business. The decision to allocate my wine budget to Savage Vines has become instinctive, a testament to the brand's commitment to excellence. Noteworthy mention must be made of Harry, the customer care prodigy at Savage Vines, whose expertise and dedication have significantly enhanced my interaction with the brand. His wizardry in addressing queries and providing unparalleled assistance underscores the unparalleled customer service offered by Savage Vines. Embark on this wine aficionado's paradise with Savage Vines – the journey awaits, promising unforgettable wines and exceptional service that will leave a lasting impression on your palate and heart. Experience the magic for yourself, and discover a world of splendid wines that beckon you to savor every sip.

Exemplary Service and Delightful Discoveries

Embarking on a quest for the perfect gift, I stumbled upon savagevines.co.uk. Their enticing wine subscription seemed like the ideal present for a friend's birthday. Anxious about delivery timings, I decided to reach out to their customer service team. To my relief, not only did I receive a swift and reassuring response, but they ensured that the gift arrived right on time, making the birthday celebration all the more special. Initially opting for a modest 3-month subscription, I soon found myself enchanted by the quality and variety of wines I received. Each bottle was a delightful surprise, curated with care and precision. The flavors tantalized my taste buds and the stories behind each vineyard transported me to distant lands with every sip. It comes as no surprise that I extended my subscription without hesitation, savoring each new bottle with anticipation. What sets savagevines.co.uk apart is not only the exceptional wines but also their customer-centric approach. Unlike other subscription services that make canceling a hassle, here, it was a breeze. The flexibility and transparency they offer are truly commendable, ensuring a stress-free and enjoyable experience for their customers. Furthermore, a charming addition to each delivery is the accompanying magazine, a treasure trove of insights and anecdotes that elevate the entire wine-tasting experience. With every issue, my appreciation for the world of wines deepened, adding an extra layer of sophistication to each tasting session. In conclusion, my journey with savagevines.co.uk has been nothing short of a delightful revelation. From impeccable service to the discovery of new and exquisite wines, every aspect has exceeded my expectations. I wholeheartedly recommend them to any wine enthusiast seeking not just a subscription but a gateway to a world of flavor, culture, and exceptional service. Cheers to savagevines.co.uk for setting the bar high and making every glass an unforgettable experience.

Falling in Love with Savage Vines: A Testimonial of Resilience and Celebration

As a loyal patron of Savage Vines, our journey with their exquisite wines has been nothing short of remarkable. Our relationship with this wine subscription service ebbed and flowed; a testament to life's unpredictable twists. A temporary hiatus, forced by circumstances beyond our control, stood as a poignant interlude in our vinous adventures. However, as fate would have it, the arrival of our precious baby marked a joyous return to savoring each sip of life's moments, now accompanied by the delightful offerings of Savage Vines. The diversity of wines curated for us has been a revelation, expanding our palates and enriching our experiences. The accompanying brochure, a treasure trove of insights and stories, has been a guiding light through this oenophilic odyssey. In the rare instances of encountering a glitch – a repeated bottle that missed the mark – the team at Savage Vines exhibited unparalleled professionalism and care. Prompt replacements swiftly arrived, restoring our faith in their commitment to excellence. Every uncorked bottle from Savage Vines is not just a libation but a celebration of craftsmanship, passion, and shared values. The unwavering dedication to quality and customer satisfaction shines through in every aspect of their service. We are grateful for the impeccable products and the seamless service that have enriched our lives. Thank you, Savage Vines, for being the perfect companion on our journey of rediscovery and celebration.

Exceptional Experience at Savage Vines!

Embarking on my wine journey, I was left disheartened by a previous provider. Enter savagevines.co.uk, a true gem in the online wine world. Their selection is unparalleled, offering exquisite wines at unbeatable prices. I was pleasantly surprised by the quality – a mere £8 bottle tasted like a premium £15+ find. What truly sets Savage Vines apart is their outstanding customer service. When a few bottles from my order became unavailable, they seamlessly replaced them with equally delightful options. A special mention to Harry for his exceptional assistance and dedication to ensuring my satisfaction. A heartfelt thank you for turning my wine woes into a memorable and delightful experience!

Exceptional Service and Exquisite Wine

Experiencing top-tier customer service alongside exceptional products is truly a rare gem, and that's precisely what I found with Savage Vines. When I reached out to address a query with my wine subscription, the prompt and efficient support provided by Harry from customer services exceeded all expectations. The speedy resolution of my issue showcased a level of professionalism that truly sets this company apart. Moreover, beyond the outstanding service, the quality of the wine itself was simply superb. It became evident that Savage Vines not only excels in customer care but also delivers on their promise of providing top-notch products. This combination of excellence in both service and product is a true testament to the dedication and passion that the team at Savage Vines embodies. I am delighted to have found a company that values its customers and goes above and beyond to ensure satisfaction. Cheers to Savage Vines for their outstanding service and exquisite selection of wines – a true delight for any wine enthusiast!

An Unmatched Wine Experience

My heartfelt testimonial for Savage Vines is long overdue. Ever since we subscribed in October, our monthly wine deliveries have been nothing short of exceptional. Each bottle handpicked by their experts has brought joy to our taste buds. Recently, we encountered a red that didn't meet our expectations. With a simple message, Harry's prompt and attentive response reassured us. His genuine concern and willingness to offer an alternative speaks volumes about their commitment to customer satisfaction. Tomorrow, as we eagerly await the new bottle, we are reminded of the unparalleled service provided by Savage Vines. To everyone seeking a remarkable wine experience, look no further than Savage Vines. They have truly exceeded our expectations, and we wholeheartedly endorse their service.

Grateful for Unmatched Service at Savage Vines

I recently received a gifted subscription to savagevines.co.uk, and I must say, my journey was quite eventful. Initially, I encountered delays in communication after activating the subscription. Despite multiple reminders, there was a significant lapse in response which left me feeling unsure. However, as time passed, a gentle nudge from the gifter reignited my interest. Upon reaching out to request a refund due to the prolonged silence post-activation, I was pleasantly surprised to receive a sudden notification about the imminent dispatch of my wine. Hastily declining the delivery, I was met with a swift response indicating the timing was unfortunately amiss. Though the wine itself may not have suited my palate, subjective as it may be, the overall experience had a silver lining. It's essential to exercise caution when gifting subscriptions, as miscommunication can lead to unintended repercussions. My gifter, despite their best intentions, was left feeling somewhat disheartened by the delayed response from the company. In an attempt to seek resolution and establish trust, I provided Savage Vines with an opportunity to reconnect. Regrettably, as of the date specified in my follow-up, the promised contact remains pending. This lack of follow-through does raise concerns about reliability and consistency in customer service. Reflecting on my journey with Savage Vines, I am grateful for the moments of engagement and the efforts made to rectify the situation. While there were hurdles along the way, the dedication shown in addressing challenges is commendable. Moving forward, I hope to see improvements in communication and customer care to uphold the brand's commitment to excellence.

If that is the perfect wine subscription service on the planet we’re in bother

My assessment for savagevines.co.uk As talked about in my earlier assessment I've cancelled my subscription - 4 errors in 7 orders received an excessive amount of. Refunds had been made. The admin and communication is completely appalling. He could consider himself because the Indiana Jones of the wine world (“be a wine savage”) however the admin is extra a cross between Basil Fawlty and Frank Spencer however nowhere close to as humorous. Completely nothing constructive to say.

Above and Beyond: A Heartfelt Experience with SavageVines

Embarking on my journey to find the perfect gift for a client's birthday, I stumbled upon savagevines.co.uk. Little did I know that this discovery would lead me to an exceptional customer service encounter. Upon placing my order, an oversight on my part left me without a personalized note accompanying the gift. Desperate to rectify my mistake, I swiftly reached out to Kyle, the dedicated owner of SavageVines, seeking assistance. To my surprise and delight, Kyle's response came promptly, demonstrating his unwavering commitment to customer satisfaction. Despite the late hour in the UK, he not only acknowledged my request but swiftly added the heartfelt message to the order, ensuring a touch of personalization that surpassed my expectations. Witnessing firsthand the seamless execution of my revised order, my client was left impressed and touched by the thoughtful gesture. The swift delivery and attention to detail showcased SavageVines' dedication to excellence, leaving a lasting impression on both myself and the recipient. My experience with SavageVines epitomized the epitome of customer service excellence. Kyle's responsiveness and willingness to go above and beyond not only saved the day but also secured a loyal customer in me. Without a doubt, I will be returning to SavageVines for all my future gifting needs, confident in the exceptional service and quality they consistently deliver.

A Mother’s Gratitude: Navigating International Wine Deliveries with Grace

Let me share my experience with savagevines.co.uk, a tale of two wine deliveries bridging the gap between Spain and the UK. As a mother wanting to send a special gift to each of my daughters in different UK locations, I encountered a moment of confusion during the ordering process. Perhaps it was a simple case of "finger trouble," as I grappled with ensuring the billing and delivery addresses aligned seamlessly. However, amidst this minor hiccup, Kyle from savagevines.co.uk emerged as a beacon of light. With patience and understanding, he quickly untangled the web of details, bringing clarity to the situation. The following day, as promised, the wine deliveries reached my daughters, a testament to the efficiency and dedication of the team at savagevines.co.uk. In a world where customer service can often feel distant and automated, the personal touch and swift resolution I experienced left a lasting impression on me. To Kyle and the entire team, I extend my heartfelt gratitude for not only delivering wine but for also delivering peace of mind and exceptional service. Here's to clarity amidst confusion and the joy of sharing a glass of wine across borders.

Transformative Wine Experience – A Gift That Keeps on Giving

Sharing my delightful journey with savagevines.co.uk has been nothing short of a joy. Initially, I purchased a 3-month subscription as a thoughtful gift for my family, only to receive the same gift from them in return months later. The shared excitement over our newfound hobby brought us closer, creating separate but equally happy sets of wine enthusiasts. What truly sets Savage Vines apart is their exceptional customer service. I was touched when the Director took the time to respond to my email even while on holiday in Spain. Their prompt and informative email communication made the entire experience seamless. Each delivery arrived punctually, enhancing the element of surprise and anticipation. Moreover, the detailed information provided about each wine broadened our palates and deepened our understanding of the art of winemaking. This unique approach not only elevated our tasting experience but also increased our wine knowledge exponentially. As we eagerly anticipate our monthly subscription, I cannot recommend Savage Vines highly enough. Whether as a perfect gift or a personal indulgence, this wine club has transformed the way we appreciate and enjoy wine. Cheers to many more memorable moments ahead!