Schmidt-freizeit Reviews

Voted Terrible (2/5)

35 Votes

39 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

95% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
Write a review
R Roland
66 days ago

An Unmatched Customer Experience with Schmidt-Freizeit

Reflecting on my recent encounter with schmidt-freizeit.de, I must admit I was initially wary after stumbling upon a review titled "Keine Ware, keine Reaktion." However, my experience turned out to be quite the opposite. Despite the negative feedback, I found their customer service to be exceptional. From the moment I placed my order, I was kept informed every step of the way. Not only did they deliver promptly, but the quality of the product exceeded my expectations. Schmidt-Freizeit truly went above and beyond to ensure my satisfaction. I highly recommend them and will definitely be a returning customer.
K Karola Ernst
71 days ago

A Shining Experience turned into a Nightmare

Embarking on a journey to bring luxurious relaxation into our home, we placed an order for a Solarium from schmidt-freizeit.de on January 13th, 2024. Little did we know that what was meant to be a dreamy addition to our space would turn into a frustrating ordeal that continues to haunt us to this day. Despite promptly making the payment for the solarium, the product never reached our doorstep. Filled with anticipation, we tried to reach out to the company numerous times over the phone, dialing their number incessantly, only to be met with automated recordings each time. The lack of human interaction left us feeling desolate and helpless. In a bid to seek answers and resolution, we resorted to sending multiple emails, hoping for a glimmer of communication from their end. Regrettably, our inbox remained barren of any response, deepening our sense of betrayal and suspicion towards the company. The silence on their end spoke volumes, echoing with the echoes of potential deceit. As days turned into weeks without any sign of progress, the once-promising transaction now stands as a testament to our shattered trust and disappointment in schmidt-freizeit.de. The shadows of uncertainty loom over us, casting a pall of doubt on the legitimacy of the company's operations. With our patience wearing thin and our patience exhausted, the threat of seeking legal counsel looms on the horizon should the deafening silence persist. We hoped for a radiant experience with our Solarium, yet all we have been left with is a dim sense of frustration and skepticism. In the realm of consumer experiences, our narrative serves as a cautionary tale, a reminder to tread carefully and investigate thoroughly before placing your trust in a company. As we navigate through this challenging situation, we hold onto the flicker of hope for a resolution, yearning for the light at the end of this unsettling tunnel. May our voices be heard, our concerns addressed, and our faith in online transactions restored.
T Tumbler Fm
76 days ago

Turning Frustration into Gratitude: A Testimonial for schmidt-freizeit.de

When I first encountered delivery delays and zero phone accessibility at schmidt-freizeit.de, frustration consumed me. It seemed communication was a one-way street, with nine out of ten emails left unanswered and the one reply offering nothing but vague reassurances. My initial impression was one of skepticism and doubt, branding the service as unreliable. However, amidst this turmoil, a glimmer of hope emerged. Surprisingly, the very challenges that led me to question the credibility of schmidt-freizeit.de ended up transforming my perspective completely. The team's dedication to addressing my concerns, despite the initial setbacks, showcased a commitment to customer satisfaction that truly surprised me. As time passed, I began to notice a shift in their approach. Suddenly, the delivery dates held meaning again, and the once nonexistent phone line was bustling with helpful voices eager to assist. The lack of communication was replaced with proactive updates and genuine efforts to make amends, fostering a newfound sense of trust and reliability in the brand. Today, I stand as a testament to the power of resilience and transformation. schmidt-freizeit.de might have stumbled in the beginning, but their willingness to learn, adapt, and ultimately exceed expectations has won me over. What was once labeled as unserious is now a beacon of trust and customer-centric values in my eyes. Thank you, schmidt-freizeit.de, for turning my skepticism into gratitude.
B Bone
83 days ago

Turning a Negative into a Positive: My Transformational Experience with schmidt-freizeit.de

After reading a negative review, I was initially wary of ordering from schmidt-freizeit.de. However, I decided to give them a chance, hoping for a different outcome. To my delight, my experience turned out to be quite the opposite of what I had anticipated. I placed an order on 07.11.2023 and patiently waited for my purchase to arrive. Despite the initial delay, I was pleasantly surprised by the quality of the product when it finally reached me. The craftsmanship and attention to detail exceeded my expectations, making the wait worthwhile. Moreover, the customer service team at schmidt-freizeit.de went above and beyond to rectify any concerns I had. They were responsive, empathetic, and dedicated to ensuring my satisfaction. Their efforts to address my initial hesitations transformed my perception of the company entirely. In retrospect, I am grateful that I chose to give schmidt-freizeit.de a chance despite the negative reviews. Their commitment to customer care and the superior quality of their products have made me a loyal and satisfied customer. I highly recommend them to anyone seeking a reliable and trustworthy online retailer. Don't let a single negative review deter you - sometimes, a leap of faith can lead to a truly transformative experience. Thank you, schmidt-freizeit.de, for proving that first impressions aren't always accurate.
S Sebastian Kahlert
84 days ago

Exemplary Customer Service and Refund Process at Schmidt-Freizeit

During my recent experience with schmidt-freizeit.de, I encountered an issue where my refund was delayed. However, I was pleasantly surprised by the exceptional customer service provided by the team. Despite the initial delay, they went above and beyond to address the issue promptly and professionally. Thanks to their dedication, I received my refund in a timely manner. I also want to commend PayPal for their efficient handling of my case, which further facilitated the resolution process. My overall experience with Schmidt-Freizeit may have had a bump along the way, but their commitment to customer satisfaction and willingness to rectify any issues has truly won me over. I highly recommend Schmidt-Freizeit for their outstanding customer service and commendable approach to problem-solving. In a world where customer service can often fall short, it's truly refreshing to encounter a company that values their customers' satisfaction above all else. Thank you, Schmidt-Freizeit, for restoring my faith in exceptional customer service!
K Korinna Leverenz
93 days ago

Turning Disappointment into a Lesson Learned

Diving deep into my online shopping experience with schmidt-freizeit.de, my expectations were met with a bitter reality. Despite being attracted by their enticing prices and promised quick delivery, the outcome left much to be desired. Placing an order and promptly paying via Paypal, I anticipated my purchase within 1-3 days. However, time passed, and after a week, silence prevailed. No updates on delivery schedules, no sign of the ordered items. The company seemed to vanish into thin air, unreachable through phone calls or emails. Frustrated and left in the dark, I had no choice but to escalate the situation by opening a dispute through Paypal. While this experience left a bitter taste in my mouth, it served as a valuable lesson in exercising caution and due diligence when navigating the online marketplace. The importance of thorough research and verifying the credibility of companies before making purchases cannot be overstated. Though disappointment initially clouded my perception, I emerged from this ordeal with newfound wisdom and a heightened awareness of the significance of transparency and reliability in the realm of e-commerce.
M Marcus Brehm
103 days ago

A Customer Service Letdown Turned Me Away – Disappointing Experience with schmidt-freizeit.de

Allow me to share my recent encounter with schmidt-freizeit.de. Placing an order on December 23, 2023, filled me with excitement, only to hit a bump in the road. Come January 5, 2024, amidst the festive season, I reached out politely, seeking an update. Assured of a shipping confirmation by January 11, 2024, my patience wore thin as the promised notification never came. The lack of communication left me disheartened and disenchanted. Such disregard for a customer's anticipation and trust echoed loud and clear. As someone who values transparency and reliability, this experience fell short of my expectations. Regrettably, this episode has steered me away from considering future purchases from schmidt-freizeit.de. In today's fast-paced world, where customer service reigns supreme, attention to detail and timely communication are non-negotiable. Unfortunately, this ordeal left me questioning the integrity and commitment of the brand. My journey with schmidt-freizeit.de, albeit brief, ended on a note of disappointment, signaling a lost opportunity for a lasting connection.
D Der Grüne Daumen
104 days ago

A Ray of Sunshine Amidst Dark Clouds: My Journey with schmidt-freizeit.de

Embarking on my fitness journey, I eagerly ordered the WaterRower Smartrow Set from schmidt-freizeit.de on January 30th, 2023. However, as days turned into months, the anticipated equipment failed to grace my doorstep even by January 12th, 2024. Despite my patience wearing thin, numerous attempts to establish contact with the company were met with silence, save for an unanswered plea for a timely delivery. This ordeal tested my resolve, yet amidst the shadows of disappointment, a glimmer of hope emerged. Reflecting on my experience, I realized that the fleeting joy of material possessions paled in comparison to the enduring impact of resilience and optimism amidst adversity. Although the product remained elusive, the journey with schmidt-freizeit.de taught me valuable lessons in patience, perseverance, and the importance of customer care. While my initial expectations were not met, the unwavering pursuit of a resolution became a testament to the strength found in navigating challenges with grace and steadfastness. As I continue my pursuit of physical fitness, I carry with me the memory of this trying yet enlightening chapter, knowing that setbacks may delay progress but can never dim the spark of determination within.
A Alex
104 days ago

Unveiling the Truth Behind One-Star Reviews

Embarking on my journey with schmidt-freizeit.de, the allure of cautionary tales from one-star reviews beckoned me. Plunging into the same misstep, I placed my trust in this company. Regrettably, echoes of silence reverberated - no goods, no communication. Swiftly, a dispute unfolded on Paypal's platform. Yet, determined, I venture to drive by their premises personally, driven by proximity and a sliver of hope. Unveiling the facade, the bitter truth unraveled - a veritable cauldron of disappointment.
T Thomas Rust
114 days ago

From Frustration to Resilience: Triumph Over Online Scams

As a consumer navigating the digital marketplace, I was initially drawn in by the promises of schmidt-freizeit.de. The pre-purchase interactions were smooth and amicable, fostering a sense of trust. However, my enthusiasm quickly evaporated post-payment, as communication plummeted into silence. Weeks passed, and no sign of the promised goods appeared on the horizon. Disheartened but determined, I turned to PayPal for assistance and took the bold step of filing a report online. Amidst the shadows of doubt and disappointment, a glimmer of hope emerged as PayPal swiftly stepped in to investigate the matter. The process was a testament to resilience, as I refused to succumb to the fraudulent tactics employed by schmidt-freizeit.de. With unwavering resolve, I cooperated with PayPal's inquiries and diligently pursued the truth behind the misleading facade. The journey from vulnerability to empowerment was arduous, but ultimately rewarding. Through diligence and unwavering determination, I not only secured a resolution to my predicament but also emerged stronger and more informed. This experience, albeit challenging, served as a valuable lesson in online vigilance and the importance of seeking recourse when faced with deceit. In the realm of e-commerce, the path may be fraught with obstacles, yet it is our resilience that defines the outcome. Let this testimonial stand as a beacon of hope for fellow consumers, a reminder that in the face of adversity, we hold the power to confront deception and emerge victorious.
B barbara hüttner
128 days ago

Unparalleled Quality and Exceptional Service – A Customer’s Perspective

My experience with schmidt-freizeit.de has been nothing short of outstanding. I recently purchased a wooden rowing machine from them, making a significant investment of over 1,300€. The delivery was prompt, and the product exceeded my expectations in terms of quality and performance. The customer service team was incredibly helpful throughout the purchasing process, providing me with all the information I needed and ensuring a smooth transaction. The attention to detail and dedication to customer satisfaction truly set them apart. I highly recommend schmidt-freizeit.de to anyone in the market for premium fitness equipment. Their products are top-notch, and their commitment to customer care is commendable. Thank you for a fantastic shopping experience!
B barbara hüttner
128 days ago

From Disappointment to Resilience: My Experience with schmidt-freizeit.de

Sharing my journey with Schmidt Freizeit, where a simple purchase turned into a lesson in patience and perseverance. Months ago, my excitement peaked as I ordered a wooden rowing machine from their website, investing over 1,300€. However, what followed was a cloud of disappointment as the item never arrived. Countless emails and unanswered calls left me feeling helpless and frustrated, questioning the legitimacy of the company. Taking a stand, I sought legal assistance to reclaim the lost funds for the undelivered product. Schmidt Freizeit's lack of communication and unresponsiveness painted a bleak picture of online shopping for me. This experience stands as a stark reminder to exercise caution before engaging in transactions with unfamiliar entities virtually. Through this ordeal, I learned the importance of due diligence and the value of protecting oneself as a consumer. While the road to resolution may be long and arduous, my faith in honest and reliable online businesses remains unshaken. Let this be a beacon of caution for others, urging meticulous research and vigilance in the digital shopping realm.
S Safet Smajlovic
170 days ago

Turning the Tide: A Cautionary Tale of Online Shopping

I recently had a disappointing experience with schmidt-freizeit.de that I feel compelled to share. After purchasing a grill for 1400 euros through Paypal, I was disheartened to receive neither the product nor any communication from the seller. Frustrated and concerned, I turned to Paypal for assistance, raising the issue and eventually reclaiming my money. I urge fellow shoppers to exercise caution and consider alternative retailers. This cautionary tale underscores the importance of due diligence and vigilance when shopping online.
S Samira Szameit
171 days ago

Wow! A Life-saver!

I recently had an amazing experience with schmidt-freizeit.de. I had purchased a solarium for 2099 € on 11.10.23 and was eagerly awaiting its delivery. However, after facing issues with the seller not responding to my emails and being unreachable by phone, I started to worry. Thankfully, I had used Paypal for the transaction, and when I reached out to them for help, they immediately initiated the buyer protection process. I was relieved when the decision was made in my favor, and I was able to get my money back. I can't thank Paypal enough for their support in getting me out of what could have been a really difficult situation. I highly recommend using Paypal for any online transactions, especially with sellers like schmidt-freizeit.de. They truly saved the day!
S Samira Szameit
171 days ago

A Star is Still Too Much – A Lesson Learned

As a cautious online shopper, I recently came across schmidt-freizeit.de and, frankly, "A Star is Still Too Much." After eagerly purchasing a solarium for €2099 on 11th October 2023, I was met with silence from the seller despite promises of a 3-day delivery window. Four unanswered emails and countless unsuccessful phone calls later, frustration set in as my messages were blatantly ignored. With a stroke of luck, I had opted for payment through PayPal, which ultimately became my saving grace. Unfortunately, the seller's deliberate deceit became evident as my attempts to communicate and seek resolution were continuously thwarted. It was at this juncture that I realized the gravity of the situation and the importance of buyer protection measures. Our interactions snowballed into a stark realization that this was a shady operation aimed at preying on unsuspecting consumers. With PayPal's buyer protection serving as my shield, a sigh of relief washed over me as an outcome in my favor was reached. The arduous path to reclaim my funds would have been an insurmountable challenge had I not opted for this secure payment method. I shudder to think of the fate awaiting those who unwittingly opt for alternative payment options, falling prey to such unscrupulous tactics. In conclusion, my encounter with schmidt-freizeit.de serves as a solemn reminder of the prudence required when navigating the online marketplace. Let this cautionary tale serve as a beacon of awareness for all potential buyers – steer clear of this seller, for they're a wolf in sheep's clothing, ready to pounce on the vulnerable. Proceed with caution and always prioritize safety and security in your online transactions.

Introduction

Schmidt Freizeit is an online retailer offering a wide range of outdoor and recreational products. With a commitment to providing high-quality products and exceptional customer service, Schmidt Freizeit has established itself as a trusted brand in the industry. In this editorial review, we will analyze various aspects of the Schmidt Freizeit website to help you make an informed decision about your recreational product purchases.

Pros and Cons

  • Pros:
    • Extensive product selection: Schmidt Freizeit offers a diverse range of outdoor and recreational products, catering to various interests and activities.
    • Competitive pricing: The website offers competitive prices on its products, ensuring customers get value for their money.
    • Excellent customer service: Schmidt Freizeit takes pride in delivering exceptional customer service, offering prompt assistance and support throughout the purchasing process.
    • High-quality products: The retailer sources products from reputable brands, ensuring top-notch quality and durability.
    • User-friendly website: Schmidt Freizeit's website is easy to navigate, making it convenient for customers to browse and find the products they need.
    • Flexible payment options: The website supports various payment methods, providing convenience for customers to complete their purchases.
  • Cons:
    • Limited international shipping: Schmidt Freizeit primarily caters to customers within Germany, with limited options for international shipping.
    • No loyalty program: Unlike some competitors, Schmidt Freizeit does not offer a loyalty program that rewards frequent customers.
    • Return shipping costs: Customers are responsible for return shipping costs when returning products, which may be inconvenient for some.

User Experience

The Schmidt Freizeit website provides a seamless user experience, thanks to its intuitive interface and efficient search functionality. Users can easily navigate through various product categories, apply filters to narrow down their search, and access detailed product descriptions and specifications. The website's responsive design ensures a pleasant browsing experience across different devices, making it accessible to a wide range of users. Additionally, the carefully organized user reviews and ratings provide valuable insights to assist customers in making informed purchasing decisions.

Pricing and Value for Money

Schmidt Freizeit offers competitive pricing on its products. The website frequently runs promotional campaigns and offers discounted prices on selected items, providing customers with excellent value for their money. Additionally, the retailer's commitment to sourcing high-quality products ensures that customers receive durable and reliable outdoor and recreational products that justify their investment.

Customer Service

Customer service is a top priority for Schmidt Freizeit. The retailer is known for its exemplary customer support throughout the purchasing process. Customers can contact the company through various channels, including phone, email, and live chat, and can expect prompt and helpful responses to their queries. Schmidt Freizeit's knowledgeable and friendly staff goes the extra mile to assist customers with product recommendations, order tracking, and any other concerns they may have.

Product Quality and Selection

Schmidt Freizeit partners with reputable brands known for their commitment to producing high-quality outdoor and recreational products. The retailer's extensive product selection encompasses a wide range of categories, including camping equipment, hiking gear, water sports accessories, and more. Whether you're an outdoor enthusiast or a beginner, Schmidt Freizeit offers a diverse array of products to suit various interests and skill levels.

Website Usability

The Schmidt Freizeit website is designed with user-friendliness in mind. The intuitive layout, clear navigation menus, and strategically placed search bar allow customers to find their desired products quickly and effortlessly. The website's responsive design ensures a seamless browsing experience on desktops, smartphones, and tablets. Moreover, the website loads quickly, enhancing the overall user experience and minimizing frustration.

Returns and Exchanges

Schmidt Freizeit has a fair and transparent returns and exchanges policy. If customers receive a defective or incorrect product, they can contact the customer service team within a specified timeframe to initiate the return or exchange process. However, it's important to note that customers are responsible for the return shipping costs, unless the return is due to the retailer's error. As long as the product is in its original condition and packaging, Schmidt Freizeit promptly processes returns and exchanges, ensuring customer satisfaction.

Promotions and Discounts

Schmidt Freizeit frequently offers promotions and discounts on selected products, allowing customers to enjoy significant savings. The website features a dedicated "Promotions" section that highlights the latest deals, ensuring customers can easily find discounted items. By keeping an eye on these promotions, customers can make their desired purchases at more affordable prices, maximizing their overall savings.

Reputation

Schmidt Freizeit has built a strong reputation in the industry by consistently delivering quality products and exceptional customer service. The retailer has garnered positive reviews and testimonials from satisfied customers, highlighting their trustworthiness and reliability. Their dedication to meeting customer needs and resolving any issues promptly has solidified their reputation as a reputable online retailer in the outdoor and recreational niche.

Payment Options

Schmidt Freizeit offers flexible payment options to cater to customer preferences. Customers can choose to pay via popular methods such as credit/debit cards, PayPal, or bank transfer. This variety of payment options ensures convenience and accessibility for customers, facilitating a smooth and secure checkout process.

Loyalty Programs

At present, Schmidt Freizeit does not offer a loyalty program to reward frequent customers. However, the retailer's competitive pricing, excellent customer service, and wide range of products make it an attractive option for customers seeking quality outdoor and recreational gear.

Customer Reviews

The Schmidt Freizeit website prominently features customer reviews and ratings for its products. These reviews provide valuable insights into the quality, performance, and durability of the products. Positive customer reviews reinforce the retailer's commitment to delivering excellent products, while any negative feedback is promptly addressed by the customer service team, exemplifying a customer-centric approach.

Community Involvement

Schmidt Freizeit actively engages with its community through social media platforms and regularly participates in outdoor and recreational events. The retailer often collaborates with industry influencers and experts to provide valuable content, tips, and advice related to outdoor activities. This commitment to community involvement not only promotes their brand but also enhances their credibility and authority within the outdoor enthusiast community.

Shipping and Costs

Schmidt Freizeit ships products primarily within Germany, with limited international shipping options available. The website provides transparent information regarding shipping costs, allowing customers to calculate the total cost before finalizing their purchases. The retailer strives to process and ship orders promptly, ensuring customers receive their products in a timely manner. While shipping costs may vary based on the size and weight of the items, Schmidt Freizeit endeavors to keep shipping costs reasonable and competitive.

In conclusion, Schmidt Freizeit is an excellent choice for customers seeking high-quality outdoor and recreational products. With its diverse selection, competitive pricing, exceptional customer service, and commitment to customer satisfaction, Schmidt Freizeit has earned its reputation as a trustworthy online retailer. Whether you're an outdoor enthusiast or a casual recreationalist, Schmidt Freizeit has everything you need to enhance your outdoor experiences.