Users Voice for Scholl

87% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
13% users rated Excellent
Pie Chart Review Representation for Scholl
Scholl Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Scholl Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 05 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4.2 1 1.3 1 3.6
Nov 2022 1 3.9 1 1.4 5 4.4
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 3.1 1 1.4 5 4.1
Mar 2023 1 5 5 1.3 1.3 5
Line Chart for Rating of peer stores

scholl.co.uk

jomashop.com

gearbest.com

booking.com

agoda.com

greenmangaming.com

Detailed Scholl Review by

Introduction

Scholl.co.uk is the official website of Scholl, a leading brand in foot care products that has been in the market for over 110 years. The website offers a wide range of foot care products, including insoles, foot file, corn and callus removals, and nail-care products. The website caters to the needs of both men and women, and the products are suitable for various foot conditions.

Pros and Cons

Pros:
  • Wide variety of foot care products
  • High-quality products that are effective in treating foot conditions
  • User-friendly website with easy navigation
  • Expert advice section with useful tips and tricks for foot care
Cons:
  • Relatively expensive compared to other foot care brands
  • Limited payment options

User Experience

The Scholl.co.uk website has a user-friendly interface that is easy to navigate. The products are categorized in a clear and concise manner, making it easy for customers to find what they need. The website also has an expert advice section that provides useful tips and tricks for foot care. Customers can also leave product reviews, which can be helpful for others looking to make a purchase.

Pricing and Value for Money

While Scholl products may be relatively expensive, they offer high-quality and effective foot care solutions. Customers can expect to pay around £10-20 for insoles and around £5-15 for other foot care products. When compared to other brands, the products may be more expensive, but the quality and effectiveness make them worth the extra money.

Alternatives

There are several other foot care brands available in the market, including Dr. Scholls, an American brand that offers a wide range of foot care products, and Footner, a UK-based brand that specializes in foot exfoliation products.

Customer Service

Scholl.co.uk has a dedicated customer service team that is available to help customers with any questions or concerns they may have. Customers can contact the team via email or phone, and they can expect a response within 24 hours.

Product Quality and Selection

Scholl products are well-known for their high-quality and effectiveness in treating foot conditions. The website offers a wide range of foot care products, including insoles, foot file, corn and callus removals, and nail-care products. The products are suitable for various foot conditions, and customers can expect to find a suitable product for their needs.

Website Usability

The Scholl.co.uk website is user-friendly and easy to navigate. Customers can easily find the products they need, and the product pages provide detailed information on each item. The website also has an expert advice section that provides useful tips and tricks for foot care.

Returns and Exchanges

Scholl.co.uk has a returns and exchanges policy that allows customers to return items within 14 days of receipt. The items must be in their original packaging and condition. Customers are responsible for the cost of return postage unless the item is faulty.

Promotions and Discounts

Scholl.co.uk occasionally offers promotions and discounts, including free shipping and percentage-off deals. Customers can sign up for the Scholl email newsletter to receive updates on promotions and discounts.

Reputation

Scholl is a well-known and trusted brand in foot care products, and the Scholl.co.uk website has a good reputation. Customers can expect high-quality and effective foot care solutions, along with excellent customer service.

Payment Options

Scholl.co.uk accepts payments via credit or debit card. Customers can use Visa, Mastercard, or Maestro.

Loyalty Programs

Scholl.co.uk does not have a loyalty program at this time.

Customer Reviews

Customers can leave reviews on the Scholl.co.uk website, and the reviews can be helpful for others looking to make a purchase. The reviews are verified and provide an accurate representation of the product quality and effectiveness.

Community Involvement

Scholl is involved in several community initiatives, including partnerships with various organizations to provide foot care solutions to those in need.

Shipping and Costs

Scholl.co.uk offers free shipping on orders over £25. For orders under £25, customers can expect to pay around £3 for standard shipping. Express shipping is also available for an additional fee. In conclusion, Scholl.co.uk is a reputable website that offers high-quality and effective foot care products. While the products may be relatively expensive, customers can expect value for their money. The website provides a user-friendly interface and excellent customer service, making it a reliable option for foot care solutions.

Scholl Recent User Reviews

User Rating

👤

Reviewer Name: Stanley Thomas

Review Submission Date: 2023-01-09

Review Title: Utter rubbish product with absolutely no back-up.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I am 85, and bought a pair of Arch Pain Relief Insoles. However, there is no instructions which way round they should fit in the shoe - the shape suggests one way, but the moulding in the rubber suggests another.I contacted Customer Services (which is in Spain) and the operator totally "stone walled" me, insisting only that I should send photographs.He had absolutely no knowledge of the product and point blank refused to transfer me to anyone or provide a contact who could help.did.refused to provide any TYhe shap sugge

👤

Reviewer Name: Ian Stewart

Review Submission Date: 2022-11-18

Review Title: Scholl Complete Corn Removal Pads.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought their complete corn removal kit and it has been a complete waste of money. I will go back to my tried and trusted Carnation corn pads.

👤

Reviewer Name: S. Wiseman

Review Submission Date: 2022-07-19

Review Title: Customer Service a diabolical shambles
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Promised a refund cheque 6 weeks ago and still waiting. They are having problems getting cheques out? maybe the ink keeps drying in the pens in the extreme heat!!

👤

Reviewer Name: Barry Hambling

Review Submission Date: 2022-01-04

Review Title: Scholl verruca and wart freeze is a con…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Scholl verruca and wart freeze is a con .does not work .after one use the gas leaks out and does not coat the application pad .absolute waste of money

👤

Reviewer Name: Grazyna Smialek

Review Submission Date: 2021-10-09

Review Title: They charge for the return £9.40
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have just purchased sandals and the size was wrong. Be aware they charge £9.40 for the return.I hope I will receive the rest. Very disappointed. Not sure if they have a legal right to charge for the delivery. It's a shame as I was using their products in Poland before and they were very comfortable but this is the last one I have bought.

👤

Reviewer Name: Hannah Broadley

Review Submission Date: 2021-08-09

Review Title: Whilst on holiday I was struggling with…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Whilst on holiday I was struggling with spilt hard skin on my heels. I found a local chiropodist however a week to wait before they could see me (I left it in the end). I therefore went on the hunt to find something to ease the pain. I purchased "scholl hard skin foot cream" Albeit it said do not use on painful skin. I was desperate and did anyway. Omg the best decision ever. Been using it all week with no issues. I'm pain free and ready for the pedegg when i get home.

👤

Reviewer Name: Ana

Review Submission Date: 2021-07-23

Review Title: Useless, dangerous and extortionate
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought the Scholl Verruca & Wart Complete Treatment Pen, which, at £16.70, was quite steep. Not only it didn't work, it has left me with a chemical burn on my finger, which means I cannot use any other treatments. So, rip-off, ineffective and dangerous. I have tried contacting them via their website but, given what I have read here, I am not holding my breath.

👤

Reviewer Name: Chris

Review Submission Date: 2021-04-12

Review Title: I needed to return the product I…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I needed to return the product I bought. They said it would be easy. Just complete the online form. I did it on two separate occasions. NO response at all. Dreadful customer service.

👤

Reviewer Name: Amy

Review Submission Date: 2021-03-25

Review Title: DONT SAY ORDER BEFORE 11PM TO RECEIVE IT WITHIN 2 DAYS
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered on Monday evening before the 11pm in order to receive it within 1-2 working days, they have still not shipped my order and i have had no responses to my online forms that i have sent, the customer service is very poor and they have taken money from me very quickly but are still holding my order.

👤

Reviewer Name: Natalie

Review Submission Date: 2021-03-19

Review Title: I have left several messages on the…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have left several messages on the online contact form, and like all the other reviewers, no reply, there is no customer service at all or telephone number. Next option trading standards! Avoid/avoid/avoid