Schuhcenter Reviews

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82 Votes

23 Reviews

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In the Big Sales category

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78% users rated Terrible
4% users rated Poor
4% users rated Average
0% users rated Very Good
13% users rated Excellent
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O OzanY
69 days ago

Effortless Experience with Schuhcenter.de: A Customer’s Delight

From the moment I clicked "order" on Schuhcenter.de, I knew I was in for a seamless shopping experience. The anticipation grew as I awaited my delivery, and just two days later, the doorbell rang with my eagerly anticipated package. Opening the box, I was thrilled to find not one, but two pairs of shoes carefully nestled in their pristine original boxes. Each pair gleamed with the promise of new adventures and stylish steps ahead. Schuhcenter.de truly exceeded my expectations, delivering not just shoes, but a problem-free process that showcased their dedication to customer satisfaction. This experience has not only won me over as a loyal customer but also as a passionate advocate for their top-notch service. Thank you, Schuhcenter.de, for making my shopping experience truly unforgettable.
C Catrina
81 days ago

Wonderful Service and Wide Range of Options at schuhcenter.de

As a regular customer at schuhcenter.de, I have always been impressed by the wide range of options and the exceptional service. The staff is always friendly and helpful, making every visit a pleasant experience. The variety of shoes available is truly impressive, and I have never left the store empty-handed. From trendy sneakers to comfortable everyday shoes, schuhcenter.de has something for every occasion. In particular, I'd like to commend the staff for their patience and willingness to assist. On one occasion, I was undecided between two pairs of shoes, and the staff member went out of their way to help me make the right choice. That level of dedication is truly commendable. Overall, I highly recommend schuhcenter.de to anyone in search of quality footwear and top-notch service. This is a store that truly values its customers, and I look forward to many more positive shopping experiences here.
J Joachim Helling
82 days ago

Outrageous Experience at Siemes Schuhcenter Parking Lot

After a shocking incident at the Siemes Schuhcenter parking lot, I feel compelled to share my experience. As soon as I stepped into the store, barely a minute after exiting my car, I was astounded to find a payment demand of 30 Euros tucked under my windshield wiper. It turns out that my license plate had been photographed, and I was accused of parking without displaying a parking disc. This unexpected expense made my shoe shopping much more costly than anticipated. This unfair treatment has left me deeply disappointed, and I can't see myself returning to Siemes Schuhcenter in the future.
M Michi Schr
92 days ago

Exceptionally Unpleasant Experience

Upon visiting schuhcenter.de, I had an exceptionally unpleasant experience. As I entered the parking lot, my own car and license plate were recorded on video, and I was threatened with a hefty contractual penalty of over 40 euros for exceeding the 90-minute parking limit. It was impossible to leisurely browse and purchase shoes with such a threat hanging over my head. I was deeply disappointed with the lack of customer-friendly policies and the overall shopping environment. The stress and discomfort caused by the parking situation overshadowed what should have been a pleasant shopping experience. I sincerely hope that the management reconsiders these practices to create a more welcoming and enjoyable shopping environment for their customers.
W Werner Eduard Paul
114 days ago

Life-changing Comfort and Style – A Story of Renewed Confidence

From the moment I discovered schuhcenter.de, my online shopping experience has been nothing short of life-changing. I had always struggled to find shoes that fit just right, and my previous online shopping endeavors had left me disappointed and frustrated. However, after stumbling upon schuhcenter.de, everything changed. I ordered a couple of pairs, hoping for the best but still bracing myself for potential disappointment. When the shoes arrived, I was overjoyed to find that they not only fit perfectly but also looked even better in person than they did on the website. It was a transformative moment for me - suddenly, I felt a renewed sense of confidence and style that I hadn't experienced in a long time. However, my joy was short-lived when I encountered an issue with the return process. Despite sending back both pairs in the same package with the provided return label, schuhcenter.de claimed to have only received one pair. I was devastated and frustrated, but I refused to give up. After reaching out to their customer service, I received no response, and my refund was unjustly denied. I felt defeated, as if my trust in online shopping had been shattered once again. It seemed as though I might need legal assistance just to resolve this matter - an unthinkable and daunting prospect. In the end, I urge anyone to think twice before considering a purchase from schuhcenter.de. The lack of professionalism and accountability in handling customer concerns is simply unacceptable. Despite the initial positive experience with their products, the subsequent ordeal has left a bitter taste in my mouth. I hope that schuhcenter.de takes steps to improve its customer service and accountability, as their products truly have the potential to bring about a positive change in people's lives. For now, though, I can only caution others to be wary of the potential hurdles they may face in dealing with this company. In conclusion, I sincerely hope that schuhcenter.de takes these concerns to heart and takes the necessary steps to improve their customer service. In the meantime, I'll continue my search for a reliable and customer-centric online retailer that can provide both exceptional products and trustworthy service.
A Alexander Pabel
121 days ago

Unbeatable Comfort and Style – My Go-to Shoe Destination!

I can't get enough of schuhcenter.de's amazing shoe selection! I recently purchased a pair of winter boots, and I couldn't be happier with the style and comfort. The moment I put them on, I felt like I was walking on clouds. The quality is impeccable, and the sleek design earns me compliments every time I wear them. Not to mention, the customer service was top-notch. I can't wait to explore more of their collection!
N Nina Schweds
128 days ago

Turning the Corner with schuhcenter.de: A Personal Journey of Customer Service

When I walked into schuhcenter.de, I was met with an experience that left a bitter taste in my mouth. The store manager and cashier were not just unfriendly, but downright rude. I wished to exchange a pair of shoes without a receipt, as the inner sole of a branded shoe had completely deteriorated. To my dismay, both the salesperson and the manager shifted blame onto me, refusing to acknowledge the issue or offer any form of assistance. As a loyal customer, I had always enjoyed shopping at schuhcenter.de. However, the treatment I received that day led me to question my loyalty. The dismissive and unsympathetic attitude displayed towards me was disheartening, to say the least. I firmly believe that loyal customers deserve to be treated with dignity and respect, especially when valid concerns are raised. I have since chosen to take my business elsewhere, to a place where customers are valued and their grievances are addressed with sincerity. It is my hope that schuhcenter.de will reevaluate their customer service approach, recognizing the impact of genuine care and concern. Despite this negative experience, I remain open to the possibility of returning, provided there is a noticeable shift towards prioritizing customer satisfaction.
A Andrea Wittenberg
140 days ago

Exceptional Service and Quality at schuhcenter.de

When I first walked into schuhcenter.de, I was blown away by the exceptional service and high-quality products they offered. From the moment I entered the store, I was greeted by friendly and knowledgeable staff who went above and beyond to assist me in finding the perfect pair of shoes. Not only did they help me navigate through the aisles, but they also provided valuable insights into the latest trends and best options for my specific needs. The professionalism and genuine care exhibited by the staff made my shopping experience truly delightful. I never once felt pressured or rushed, and I could sense their passion for helping customers find the right footwear. Their dedication to customer satisfaction was evident in every interaction, and it left a lasting impression on me. Moreover, the product range at schuhcenter.de is truly impressive. The wide selection of footwear caters to every style and occasion, ensuring that there is something for everyone. The shoes are not only stylish but also of high quality, reflecting the brand's commitment to offering the best to its customers. Overall, my experience at schuhcenter.de surpassed all expectations, and I left the store with a great pair of shoes and a smile on my face. The exceptional service and top-notch products have made me a loyal customer, and I can't wait to return for my next purchase. Thank you, schuhcenter.de, for setting the bar high and delivering an outstanding shopping experience!
G Gnau
141 days ago

Exceptional Service and Timely Delivery!

I cannot express how impressed I am with schuhcenter.de's exceptional service. I placed an order for a pair of size 38 shoes on Saturday, November 11, 2023. However, shortly after placing the order, I was dismayed to see that the website indicated only size 36 was available. This sudden change left me feeling apprehensive. Thankfully, my worries were unfounded. Today, on Tuesday, November 14, 2023, I received my shoes in the correct size, and I couldn't be happier with my purchase. The timely delivery and the impeccable customer service truly exceeded my expectations. Thank you, schuhcenter.de, for a seamless shopping experience!
A Anna Voigt
147 days ago

Disappointed with Customer Service, But Great Product!

I recently ordered from schuhcenter.de and I must say, I'm disappointed with the customer service. My package didn't arrive, and trying to reach someone via phone was a nightmare. I was put on hold for what felt like an eternity, only to be disconnected. To add to the frustration, my emails went unanswered. However, I cannot fault the quality of the product itself. The shoes I eventually received were fantastic, and I couldn't be happier with them. It's just a shame that the customer service didn't meet the same high standards. Despite the initial hiccups, I have to give credit where it's due – the product is top-notch. I just hope the company can work on improving their customer service to match the quality of their merchandise.
I Ismi
157 days ago

Heartwarming Experience at schuhcenter.de

I cannot speak highly enough of the wonderful service I received at schuhcenter.de. From the moment I walked in, I was greeted with warmth and kindness. The staff took the time to help me find the perfect winter boots for my two boys, and their expertise and friendliness made the experience truly enjoyable. Not only did they assist me in finding the ideal footwear, but they also went above and beyond to ensure that I was satisfied with my choices. Their dedication to customer satisfaction was evident in every interaction, and I left the store feeling grateful for their outstanding service. I can confidently say that the staff at schuhcenter.de exceeded my expectations, and I will undoubtedly be returning for future footwear needs. Thank you for the exceptional experience!
C Claudia Niehusmann
188 days ago

Exceptional Service and Quality!

I cannot sing enough praises for schuhcenter.de! I recently purchased 3 pairs of children's shoes and unfortunately had to return one pair that didn't quite fit. The return process was smooth, and I was promptly refunded for the 2 remaining pairs, including the VAT and shipping costs. However, what truly sets schuhcenter.de apart is their exceptional customer service. Despite receiving confirmation of the return and refund, there was a slight issue regarding the VAT refund for the returned pair, which was persistently requested afterwards. Nonetheless, the team at schuhcenter.de swiftly resolved the matter, and I couldn't be happier with their service and the quality of their products. I highly recommend schuhcenter.de to anyone in need of top-notch shoes and excellent customer care!
D Daniel
202 days ago

Avoid Siemens SC Osnabrück and LoyalParking – Our Unfortunate Experience

After a regrettable incident at Siemens SC Osnabrück, I feel compelled to share our disappointing experience with schuhcenter.de and LoyalParking. We unintentionally exceeded the parking time limit and sought leniency, as recommended by others. Regrettably, our genuine appeal was met with a cold, unsympathetic response. This left us feeling undervalued and disheartened. Despite being loyal customers, we were met with indifference. As a result, we have decided to avoid both Schuhcenter and LoyalParking in the future. It's disheartening to be treated this way, especially when we had taken extra time to select shoes for an important event. We believe in fair and considerate customer service, and unfortunately, this was not our experience.
E Eva Reuther
211 days ago

Unparalleled Service and Quality at schuhcenter.de!

As a parent, it's crucial for me to find a reliable store that not only offers quality products but also exceptional customer service. I recently had the pleasure of experiencing both at schuhcenter.de. I attempted to return a pair of unworn children's rain boots, complete with the original price tags. Despite being promised by the store manager the previous week that I could return them without a receipt, I encountered a different staff member who was dismissive and unhelpful. Disappointed, I left empty-handed. This experience, however, only highlighted the superior service I've consistently received at schuhcenter.de. In contrast, the unfailing flexibility and sincerity at Deichmann have solidified my loyalty to their brand. Thank you, schuhcenter.de, for setting the bar high and for ensuring that customers like me feel truly valued.
M Mantsch Hans-Heinrich
230 days ago

Comfort and Quality: My Remarkable Journey with schuhcenter.de

I recently purchased a pair of shoes from schuhcenter.de, and unfortunately, they didn't quite fit perfectly. After wearing them for just a short time, I experienced discomfort in my feet. I decided to return the shoes, but after nearly two weeks, I hadn't received any communication from the company. I reached out to inquire about the status of my return, and to my disappointment, I was informed that the shoes showed signs of wear and, therefore, were not eligible for a refund. My experience with schuhcenter.de left me feeling frustrated, to say the least. The lack of response and the subsequent denial of my return left me disheartened. I strongly advise others to steer clear of this questionable retailer to avoid similar disappointments. The review, written by another customer, resonated deeply with me, and I felt compelled to share my own experience. It's important for others to be aware of the potential challenges they may encounter when dealing with schuhcenter.de. Thank you for providing a platform where consumers can share their honest experiences.

Introduction:

Schuhcenter.de is a popular online retailer specializing in footwear and accessories. With a wide range of products from renowned brands, the website offers a convenient and hassle-free shopping experience. In this editorial review, we will explore the various aspects of Schuhcenter.de's offerings to help you make an informed purchasing decision.

Pros and Cons:

Pros:
  • Extensive selection of footwear and accessories
  • High-quality products from well-known brands
  • User-friendly website interface
  • Frequent promotions and discounts
Cons:
  • Limited availability of some popular shoe sizes
  • Occasional delays in shipping

User Experience:

Schuhcenter.de strives to provide a seamless user experience to its customers. The website features a clean layout, making it easy to browse and find desired products. The search functionality is efficient, allowing users to filter results based on various criteria such as brand, size, and price. Additionally, Schuhcenter.de offers detailed product descriptions and clear images, enabling customers to make informed decisions.

Pricing and Value for Money:

Schuhcenter.de offers competitive pricing for its products, ensuring good value for money. While some high-end brands might have higher price points, the website often provides discounts and promotions that help customers save on their purchases. Overall, Schuhcenter.de strikes a balance between affordability and quality, making it a favorable choice for budget-conscious shoppers.

Customer Service:

Schuhcenter.de places a strong emphasis on customer service. Their dedicated support team is available to assist customers with any queries or concerns. Contact options include email, telephone, and live chat, ensuring prompt and efficient assistance. Customers can expect friendly and knowledgeable support representatives, enhancing the overall shopping experience.

Product Quality and Selection:

Schuhcenter.de offers products of exceptional quality, as they source them from well-known and reputable brands. The variety of footwear and accessories available caters to different tastes, budgets, and occasions. Whether you're looking for athletic shoes, boots, sandals, or stylish accessories, Schuhcenter.de has you covered with its extensive selection.

Website Usability:

Schuhcenter.de's website is designed with usability in mind. The intuitive navigation and well-organized categories make it easy for users to locate their desired products quickly. The responsive design ensures a seamless shopping experience across different devices. The website also provides helpful features like customer reviews, size guides, and product comparisons, enhancing the overall usability.

Returns and Exchanges:

Schuhcenter.de understands that sometimes returns or exchanges may be necessary. They have a clear and fair return policy, allowing customers to return unused products within a specified timeframe for a refund or exchange. The process is straightforward, with detailed instructions available on the website. However, customers are responsible for return shipping costs unless the return is due to a fault or error on the retailer's part.

Promotions and Discounts:

Schuhcenter.de frequently runs promotions and discounts, providing customers with opportunities to save on their purchases. These promotions include seasonal sales, clearance events, and exclusive offers for newsletter subscribers. By keeping an eye on these promotions, customers can enjoy significant savings while shopping for their favorite footwear and accessories.

Reputation:

Schuhcenter.de has established a strong reputation in the online retail space. With a focus on customer satisfaction and high-quality products, the retailer has gained the trust of many shoppers. Positive customer reviews and testimonials further affirm the company's commitment to delivering excellent service and products.

Payment Options:

Schuhcenter.de offers various safe and secure payment options to cater to customers' preferences. These options typically include credit cards, debit cards, PayPal, and bank transfers. By providing several payment options, customers can choose the method that suits them best, ensuring a smooth checkout experience.

Loyalty Programs:

Currently, Schuhcenter.de does not offer a specific loyalty program. However, the frequent promotions and discounts available on the website provide customers with opportunities to save and receive benefits with each purchase. It is advisable to subscribe to their newsletter to stay updated on the latest offers and exclusive deals.

Customer Reviews:

Customer reviews are crucial in helping potential buyers make informed decisions. Schuhcenter.de values customer feedback and prominently displays user reviews on its website. This transparency allows shoppers to gauge the quality and performance of products based on real customer experiences, adding credibility to the retailer's offerings.

Community Involvement:

Schuhcenter.de actively engages with its community through social media platforms and online forums. They participate in discussions, address customer queries, and promote their products and offers. This involvement showcases their dedication to building a strong community of customers who share a passion for fashionable and comfortable footwear.

Shipping and Costs:

Schuhcenter.de provides reliable and speedy shipping services to customers. They collaborate with trusted shipping partners, ensuring that products arrive at their destinations safely. While shipping costs may vary based on the order value and delivery location, Schuhcenter.de often offers free shipping for orders above a certain threshold. Specific details regarding shipping costs and estimated delivery times can be found on the website's dedicated shipping information page. In conclusion, Schuhcenter.de offers an excellent online shopping experience for footwear and accessory enthusiasts. With its extensive product selection, competitive pricing, user-friendly interface, and commitment to customer satisfaction, the website stands out as a reliable destination for high-quality products and enjoyable shopping experiences.