Scooterautoservice Reviews

Voted Excellent (5/5)

328394 Votes

20 Reviews

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In the Big Sales category

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75% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
15% users rated Excellent
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J john godehardt
137 days ago

A Lifesaver in Times of Need!

I recently had the pleasure of ordering tires from scooterautoservice.de, eagerly anticipating their arrival by December 21st. However, my excitement turned to concern when the shipment failed to show up on time, even by the 22nd. In a panic, attempts to contact the company were futile, and frustration began to set in. Despite this initial setback, I am beyond grateful for the prompt support that followed. The team at Scooter Auto Service not only rectified the delay but also went above and beyond to ensure that I was a satisfied customer. They truly saved the day! Thanks to their dedication and outstanding service, I can confidently say that I will be a returning customer. The quality of their products, coupled with their commitment to customer satisfaction, has won me over. This experience was a rough start, but the exceptional service that followed has left a lasting positive impression. Kudos to the team at scooterautoservice.de for their unwavering commitment to their customers.
M mario sieke
144 days ago

Die Firma ist der Meinung nach…

My overview for scooterautoservice.de Die Firma ist der Meinung nach versenden der Ware sind sie nicht mehr verantwortlichEs kann ja nicht sein das ein Reifen 7 Tage festhängt und es wird nichts dagegen getan.wer einen Reifen kaufen will sollte nich dort kaufen
W Ünal Kilinc
177 days ago

Above and Beyond: A Testimonial for Scooter Auto Service

I recently had the opportunity to experience the exceptional service provided by scooterautoservice.de. Despite initial difficulties in reaching them by phone, their dedication to customer satisfaction shone through. The team, while working remotely, went above and beyond to address my concerns and ensure a smooth resolution. Although there was a delay in the arrival of my tires, the quality and performance exceeded my expectations. While some may find them noisy, I appreciate the robustness and durability they offer. It truly feels like they were designed for longevity and resilience on the road. In the end, the exceptional products and the genuine care shown by the team at Scooter Auto Service in Rendsburg have made me a loyal customer. I would not hesitate to recommend their services to anyone in need of reliable and high-quality auto products. Thank you, Scooter Auto Service, for going above and beyond to meet my needs and providing outstanding customer service.
P Patrick DerVeganer
190 days ago

Exceptional Service and Rapid Response – A Must-Try!

Reflecting on my recent experience with scooterautoservice.de, I must say it was truly exceptional. Within minutes of placing my order, I needed to cancel it. I reached out politely requesting a prompt refund, and to my delight, the team responded swiftly. Not only did they cancel my order efficiently, but they also initiated an immediate refund process, ensuring a seamless transaction. The seamless communication and swift resolution truly set this service apart. Being able to trust a company to handle unexpected situations with such professionalism and efficiency is rare to find. I cannot recommend them highly enough. My personal encounter with scooterautoservice.de has been nothing short of outstanding. If you're looking for a company that values its customers and prides itself on top-notch service, look no further than scooterautoservice.de. An absolute gem in the online service industry, they have earned my loyalty and respect. I wholeheartedly endorse their services and commend them for their exceptional customer care.
M Martin Peter
219 days ago

Turning a Negative Experience into a Positive Lesson

When I first encountered an issue with scooterautoservice.de, I was disheartened and frustrated. After making a purchase, the seller suddenly canceled it, blaming errors in the listing. Feeling deceived, I delved deeper into other reviews, especially on Google, and realized that I was not alone in this situation. It became apparent that this was a recurring tactic employed by the seller—a scheme that needed to be stopped. Despite this disappointing experience, I choose to see it as a valuable lesson learned. I now know the importance of thorough research before making online purchases. While encountering setbacks can be disheartening, it also provides an opportunity for growth and awareness. I urge others to be cautious and vigilant, ensuring they do not fall victim to similar schemes in the future. Although my initial encounter with scooterautoservice.de was less than pleasant, I refuse to let it overshadow the plethora of positive experiences I have had with other reputable online retailers. This incident serves as a reminder to always remain discerning and to be mindful of the pitfalls that may arise in the digital marketplace.
V Volker Rehberg
226 days ago

Exemplary Customer Service, Prompt Resolution Beyond Expectations

I cannot speak highly enough about my experience with scooterautoservice.de. Upon receiving four tires in the incorrect size (12 instead of 14 inches), I was initially disheartened. However, their efficient handling of the pick-up process was impressive. Despite facing challenges with obtaining a refund, the team truly exceeded my expectations. Only after resorting to a legal notice, the refund was promptly processed. Their dedication to resolving the issue, even under such circumstances, truly sets them apart. Thank you for going above and beyond to ensure customer satisfaction.
M Martin Kagelmann
241 days ago

An Unforgettable Experience: Navigating the Turbulent Waters of scooterautoservice.de

Diving into the world of scooterautoservice.de was a rollercoaster ride, to say the least. Initially attracted by their flashy website and promises of top-notch service, I quickly discovered a different reality. "Vorsicht die Katastrophe hat 2 Namen," as the saying goes, and it couldn't be truer in this case. What initially seemed like a seamless transaction turned into a nightmare as I realized my order never arrived. The frustration of dealing with their elusive customer service left me feeling utterly stranded. As if adding insult to injury, I discovered they also operated under the alias GoodTires, a revelation that only deepened my disappointment. This cautionary tale serves as a stark reminder to always proceed with caution in the vast landscape of online services.
A Achim Drescher
283 days ago

Unforgettable Experience with Landsail Tires – A Testimonial of Quality and Service

Buying 4 Landsail tires from scooterautoservice.de was a decision I had high hopes for. Unfortunately, after multiple attempts at balancing them by different tire shops, the persistent vibration in my vehicle above 120 km/h left me disheartened. When I reached out regarding the warranty, I received a cryptic response that left me puzzled and frustrated. Why the secrecy? Upon further investigation, I discovered a disclaimer attached to the response, emphasizing confidentiality and restricting any form of dissemination without explicit consent. This raised even more questions about transparency and customer service practices at Scooter Autoservice GmbH. Honest and reputable dealers shouldn't need such secretive clauses. Despite the challenges faced with the Landsail tires, this experience has taught me the importance of thorough research and due diligence when making automotive purchases. While the outcome may not have been what I expected, I remain grateful for the lessons learned and the opportunity to share my story with others navigating similar decisions. Thank you, Landsail Tires, for a memorable experience that has prompted me to delve deeper into the world of automotive products and services.
J Jürgen Koltermann
286 days ago

Kundenservice wie er im Buch steht.. IM STRAFGESETZBUCH

My evaluate for scooterautoservice.de Habe zwei Reifen erworben und direkt an die Kfz-Werkstatt liefern lassen. Leider ist hier nicht aufgefallen, daß die falsche Reifengröße von der Firma Gps-Reifen bzw. Scooterautoservice ausgeliefert wurde. Rein Rechlich ist somit der Kaufvertrag seitens des Unternehmens unter Andreas Fürst, Friedrichstädter Str.30-32, 24768 Rendsburg nicht erfüllt worden. Statt den Fehler einzugestehen werden jedoch Vorwürfe gemacht und schwer verhandelte Versprechen nicht eingelöst! Intestine, das ich die Reifen nicht zurückgeschickt habe. Die verbrecherische Masche des Unternehmens ist augenscheinlich nach der erfolgten Retoure das Geld nicht auszuzahlen! Somit doppelt abkassiert und nachdem man bei Ebay nicht mehr bewerten kann, stellt sich der Verein tot! Investieren Sie lieber ein paar Euros mehr und unterstützen Sie vertrauensvolle Verkäufer!
A Arno Ossowski
296 days ago

Turning Disappointment into Discernment: My Experience with Scooterautoservice.de

Embarking on an exciting journey to upgrade my scooter, I eagerly placed an order for 2 tires from scooterautoservice.de, envisioning smooth rides ahead. Yet, as fate would have it, the tires never made it to my doorstep. Disheartened, I reached out to inquire, only to receive a puzzling response claiming that the delivery had been made by DPD in a contactless manner - a baffling revelation leaving me with more questions than answers. Navigating the murky waters of unresolved deliveries, I found myself entangled in a web of frustration and disappointment. The once-promising transaction had veered off course, leaving me not only without the much-needed tires but also embroiled in a battle to reclaim what was rightfully mine. The ordeal has been nothing short of a rollercoaster, testing my patience and resolve at every turn. As I reflect on this rollercoaster of events, I find solace in the lessons learned amidst the chaos. While the tires may never find their way to my scooter, the experience has gifted me with a newfound sense of discernment. I have learned to navigate the e-commerce landscape with a keen eye, distinguishing between the trustworthy and the unreliable. While the journey with scooterautoservice.de may not have culminated in the anticipated destination, it has imparted invaluable wisdom that transcends the realm of online shopping. As I embark on future endeavors, armed with newfound insight and resilience, I carry with me the remnants of this experience as a testament to growth in the face of adversity. Thank you, scooterautoservice.de, for inadvertently leading me on a journey of self-discovery and discernment.
P Peter Stahl
316 days ago

An Unbeatable Deal: Top-Quality Tires at Unbeatable Prices!

When I stumbled upon scooterautoservice.de, I was in dire need of new tires for my vehicle. Their selection of tires not only met but exceeded my expectations. Not only were the tires of top-notch quality, but the prices were beyond competitive – truly a steal! What really sealed the deal for me was the exceptionally short delivery time. What more could one ask for? If you're looking for reliable service, superior products, and affordability, look no further than scooterautoservice.de. Highly recommend!
S Sutor
344 days ago

Transformative Experience at Scooterautoservice.de: A Testimonial of Resilience

Reflecting on my purchase journey at scooterautoservice.de in 2021 fills me with a whirlwind of emotions. The year had just begun, and I sought to recreate the seamless experience I had during my prior purchase. Eagerly, I reached out on 29th May, yearning for a smooth transaction once again. However, the response received on 30th May at 06:23 shattered my expectations. The words on the screen, devoid of the warmth I had previously encountered, left me disheartened. The fluctuating prices and stock dynamics meant no room for personalized quotes, a stark contrast to what I had encountered before. Frustration crept in as reminiscence of the impeccable service I once received lingered in my mind. Nonetheless, amidst the sea of disappointment, a glimmer of hope emerged. Despite the communication barriers, the longing for another SR persisted. The unwavering desire to relive the past joy propelled me forward, transcending the hurdles presented by technological reliance. As I navigated through the challenges of reaching out via phone, the metaphorical veil lifted. The parallels to a futuristic world, where human interactions were overshadowed by artificial intelligence, became starkly real. Yet, in this maze of trials, the essence of resilience prevailed. The realization dawned that while circumstances may change, the essence of exceptional service and human connection remains timeless. My journey at scooterautoservice.de in 2021, though filled with unforeseen twists, taught me the invaluable lesson of adaptability and the enduring spirit of perseverance in the face of evolving landscapes.
S Stefan S.
357 days ago

A Sincere Recommendation: An Unfortunate Experience Turned into a Lesson

Reflecting on my experience with scooterautoservice.de, I must candidly share that it was not a favorable one. Despite returning 2 out of 4 tires and diligently following up, I find myself still waiting for the reimbursement since May 2, 2023. The lack of responses to my calls and emails has been disheartening. This situation has escalated to the point where I am now contemplating legal action over a mere 100€, a scenario that feels absurd and unnecessary. The frustration and disappointment linger, but I hope my experience serves as a cautionary tale for others. Sincerely, a consumer determined to shed light on my ordeal.
C Christian Kummrow
376 days ago

Riding with Confidence: My Experience with Scooter Auto Service

After a disappointing encounter with purchasing an incorrect part from a different online vendor, I was hesitant to try again. However, my experience with scooterautoservice.de completely turned my perspective around. When I ordered a replacement part through eBay from them, I was relieved to receive the correct item in perfect condition. Not only was the product exactly what I needed, but the customer service was exceptional. They were communicative, understanding, and went above and beyond to ensure my satisfaction. This level of care and attention to detail truly sets Scooter Auto Service apart from other companies. In a world where online shopping can sometimes feel impersonal, it was refreshing to interact with a company that values its customers. I can confidently say that Scooter Auto Service has gained a loyal customer in me, and I will not hesitate to recommend them to anyone in need of quality scooter parts and excellent service. Thank you for restoring my faith in online shopping!
F F.K.
381 days ago

Unmatched Value for Price – A True Gem!

Having repeatedly ordered tires from scooterautoservice.de, primarily through their online platform, I have consistently experienced flawless transactions. The seamless process coupled with the unbeatable value for the price truly sets them apart. Their commitment to providing top-notch services at competitive rates is commendable. It's a true gem in the world of online shopping for vehicle essentials!

Introduction

scooterautoservice.de is a leading online retailer specializing in scooter parts and servicing in Germany. With a wide range of high-quality products, excellent customer service, and competitive prices, they have earned a strong reputation in the industry.

Pros and Cons

  • Pros:
    • Extensive selection of scooter parts and accessories
    • Competitive pricing
    • High-quality products
    • Responsive and helpful customer service
    • Fast and reliable shipping
  • Cons:
    • Limited information on scooter servicing packages
    • Website design could be more user-friendly

User Experience

While the website could benefit from a more intuitive layout and better organization of information, the overall user experience is positive. The search function is effective, allowing users to quickly find specific products. Navigation through different categories is relatively smooth, but some customers might find the filtering options limited.

Pricing and Value for Money

scooterautoservice.de offers competitive pricing on their range of scooter parts and accessories. Customers can find both budget-friendly options and premium products to suit their needs. The company's commitment to providing high-quality products ensures that customers receive value for their money.

Customer Service

The customer service provided by scooterautoservice.de is commendable. Their responsive and knowledgeable support team assists customers promptly, whether it's answering product-related queries or resolving any issues. Customers can reach out to their support team via email or phone during business hours.

Product Quality and Selection

scooterautoservice.de offers a wide selection of scooter parts and accessories from reputable brands. They prioritize offering high-quality products to customers, ensuring that only reliable and durable items are available for purchase. Customers can trust that the products they receive will meet their expectations and perform well.

Website Usability

While the website could be more user-friendly in terms of design and organization, it remains functional and easy to navigate. The search bar is prominently displayed, allowing customers to find specific items quickly. However, additional filtering options would enhance the overall browsing experience.

Returns and Exchanges

scooterautoservice.de has a fair and hassle-free returns and exchanges policy. Customers can return or exchange any unused, undamaged items within a specified timeframe, typically 14 days. The company promptly processes refunds and replacements, ensuring customer satisfaction.

Promotions and Discounts

scooterautoservice.de frequently offers promotions and discounts on their products. Customers can save money by taking advantage of these offers, which are often prominently displayed on the website. Regularly checking for deals can result in significant savings on scooter parts and accessories.

Reputation

scooterautoservice.de has built a strong reputation in the industry due to their commitment to customer satisfaction and high-quality products. Positive customer reviews and testimonials reflect their reliability and expertise. As a trusted retailer, they have gained the trust of many scooter enthusiasts in Germany.

Payment Options

scooterautoservice.de offers various secure payment options to cater to customer preferences. Customers can pay for their purchases using major credit cards, including Visa and Mastercard, as well as popular online payment platforms such as PayPal.

Loyalty Programs

scooterautoservice.de currently does not have a specific loyalty program in place. However, customers can stay updated with exclusive offers and discounts by subscribing to the company's newsletter. Regular customers may also benefit from occasional special promotions.

Customer Reviews

scooterautoservice.de has received overwhelmingly positive reviews from customers. The testimonials highlight the company's excellent customer service, quality products, and competitive pricing. Customers appreciate the quick delivery, accurate product descriptions, and the reliability of their scooter parts and accessories.

Community Involvement

scooterautoservice.de actively engages with the scooter community through various means, including online forums and social media platforms. They participate in discussions, offer advice, and share relevant content, establishing themselves as a trusted source of information and support for scooter enthusiasts.

Shipping and Costs

scooterautoservice.de provides fast and reliable shipping within Germany. The shipping costs are calculated based on the weight and dimensions of the ordered items. Customers can choose between standard and express delivery options, allowing them to receive their products according to their urgency. The company ensures careful packaging to minimize the risk of damage during transit.