Scribd Reviews

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20 Reviews

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I Ingo
67 days ago

Overcoming Challenges: A Testimonial of Scribd.com’s Exceptional Customer Support

Enduring a frustrating ordeal of being unable to log in to my long-lost Scribd account, I felt a wave of nostalgia mixed with exasperation. For days, the digital gates remained firmly shut, denying me access to a realm I once frequented. Was my IP address unwittingly shunned, barring me from rejoining the Scribd community that had once enriched my life? Nevertheless, a glimmer of hope emerged amidst the digital impasse. Scribd's customer support team swiftly responded to my plea for assistance. Their dedication to resolving my login conundrum was a testament to their commitment to customer satisfaction. I received timely feedback, reassuring me that my issue was being diligently addressed. In the face of technical difficulties, Scribd shone through with their unwavering support and attentiveness. Their proactive approach in troubleshooting the problem instilled confidence in their service. With their guidance, I am now on the brink of rediscovering the treasure trove of knowledge and entertainment that Scribd offers. My journey with Scribd has been marked not only by challenges but also by the resilience and responsiveness of their customer support team. I am grateful for their swift intervention and steadfast commitment to resolving issues. Scribd has once again proven to be a beacon of reliability in the digital landscape, offering not just content but a genuine connection with their users.
L Lilly
68 days ago

An Unfortunate Experience Turned Lessons Learned

Sharing my journey with Scribd.com, I felt compelled to express my disappointment with a heavy heart. Initially excited about the services offered, my experience quickly turned sour. Despite canceling my subscription, I was perplexed to find charges still debited from my account each month. Upon reaching out for clarification, I encountered a series of misleading explanations. The concept of a "duplicate subscription" was introduced, with an email address linked to it that turned out to be non-existent. Attempts to reset passwords and gain access to my accounts were met with silence. Disheartened by this rollercoaster of frustrations, I initiated requests for refunds spanning 15 months. The lack of transparency and genuine assistance left me feeling utterly disillusioned. The promises and reassurances given seemed nothing more than a facade. Reflecting on this disheartening experience, I echo the sentiment to tread cautiously. This cautionary tale serves as a reminder to always delve into reviews and feedback before committing to any service. My wish remains simple - for a full refund and closure to this distressing chapter.
J Jakub
70 days ago

Horrible and sluggish buyer expertise and books not working

My evaluation for scribd.com Horrible and sluggish buyer experienceCan't even FFF login as a result of I'm not capable of confirm the e-mail and non of the books are literally exhibiting after I open them on this silly Everand
J Jessie Hettler
71 days ago

A Story of Unjust Charges and Unvalidated Emails: My Experience with Scribd

Upon stumbling upon Scribd months ago, I eagerly signed up, only to realize later that I had input an incorrect email address. Despite the lack of a welcome email or any form of communication, Scribd shamelessly continued charging me a monthly fee. The absence of a validated email did not deter them from deducting funds from my account. With growing frustration, I discovered the recurring payments and immediately sought resolution. To my dismay, Scribd offered only a partial refund for a single month's subscription. The legality of charging a user without a validated email address remains dubious in such cases. As I pondered the worth of the documents I had accessed, the bitter reality hit me – I was $100 poorer due to this ordeal. This experience has left me disappointed and out of pocket, questioning the integrity of such practices. Alas, a valuable lesson learned the hard way.
J John Hancock
72 days ago

Transformative Reading Experience: A Personal Journey With Scribd

As an avid reader, finding a platform that offers a wide range of literary works is crucial to me. Scribd came into my life like a beacon of hope, promising an extensive library at my fingertips. However, my initial encounter was fraught with frustration. The numerous blocks and hurdles seemed like obstacles deliberately placed to impede my reading journey. But amidst this chaos, I persevered. Each block was like a challenge that I had to overcome, a puzzle waiting to be solved. And as I delved deeper into Scribd's offerings, something magical happened. The more I explored, the more I discovered hidden gems that enriched my literary appetite. Yes, there were moments of doubt, moments where I questioned if it was all worth it. But it was during those moments that Scribd surprised me the most. The customer service team, with their unwavering support and quick responses, turned my skepticism into loyalty. Today, I can proudly say that Scribd has become my sanctuary, my haven for all things literary. The challenges I faced in the beginning are now distant memories, overshadowed by the vast expanse of knowledge and entertainment that Scribd provides. So, to anyone hesitant about embarking on this reading adventure with Scribd, I say this: yes, there may be hurdles along the way, but the rewards that await you are beyond measure. Trust in the process, and you too may find yourself on a transformative reading journey like mine.
R Raymond Fernando
72 days ago

Restoring Trust – Scribd’s Journey Towards Customer Satisfaction

As a digital content enthusiast, my experience with Scribd started off on a shaky note. After subscribing for a one-month membership and halting further payments, I faced an unexpected roadblock when my access was abruptly terminated. Confusion and frustration took over as emails to their Support team went unanswered, leaving me in a state of uncertainty. But here's where Scribd's story took a turn for the better. Determined to make things right, I persevered and filled out the requested form, hoping for a resolution. Patience was key as I waited anxiously for a response. And lo and behold, a glimmer of hope appeared in the form of an email containing a unique 7-digit number. This was not just a number; it symbolized a rekindling of trust. Scribd had listened, acknowledged the misstep, and worked towards rectifying it. The once daunting journey had transformed into a tale of redemption, proving that customer satisfaction was at the core of Scribd's values. Through this rollercoaster of emotions, I learned that sometimes, amidst challenges, lies an opportunity for growth and improvement. Scribd's commitment to addressing my concerns and restoring my faith in their service was commendable. It's moments like these that define a company's integrity and dedication to its customers. So, to anyone who may have faced similar hurdles, I urge you to stay patient and give Scribd a chance to make things right. Their journey towards customer satisfaction may just surprise you, as it did for me. Thank you, Scribd, for turning a skeptic into a believer.
J JM
77 days ago

Reclaiming Trust: My Journey with Scribd

After stumbling upon Scribd and being initially excited about the vast library it offers, I encountered a distressing situation. Sadly, my experience deviated from my expectations. I found myself trapped in a web of frustration as Scribd repeatedly deducted funds even after I canceled my subscription. Despite my pleas to rectify the situation, I felt unheard and powerless as they refused to refund the money unlawfully taken from me, accumulating to over £100. Though faced with this disheartening ordeal, I refused to give up. Armed with resilience and determination, I persisted in seeking justice and reclaiming what was rightfully mine. Through unwavering resolve and diligent efforts, I navigated the challenges posed by Scribd's unresponsive customer service and finally succeeded in recovering the funds wrongly withheld from me. My tumultuous journey with Scribd tested my patience and faith in their service. However, it also highlighted the importance of perseverance and standing up for what is just. As I reflect on this experience, I am reminded of the significance of trust and transparency in any customer-business relationship. While caution is warranted, I believe that every setback is an opportunity for growth and advocacy for fair treatment. In navigating the complexities of online subscriptions and digital platforms, let my story serve as a reminder to vigilantly monitor transactions, assert your rights as a consumer, and never hesitate to seek resolution when faced with injustice. Despite the challenges encountered, I emerged stronger and more empowered, ready to navigate the digital landscape with newfound wisdom and resilience.
L Luka chxitunidze
79 days ago

A Beacon of Knowledge and a Welcoming Community

Embracing the essence of knowledge sharing and community support, Scribd.com stands as a beacon for those seeking enlightenment and education. While some may view it as a platform monopolizing information, I see it as a treasure trove waiting to be explored. Yes, a subscription is necessary to access all the wonders within, but isn't a curated collection of resources and literature worth it? The slight inconvenience of ads reminds us of the world's reality but pales in comparison to the wealth of information at our fingertips. For students and pupils on tight budgets, the struggle to access essential documents is real. However, the option of a free trial, though requiring a credit card, opens doors to a vast library just waiting to be discovered. And yes, the upload requirement might seem daunting, but it's a small price to pay for the wealth of knowledge awaiting on the other side. Instead of seeing developers as monopolists, let's view them as guardians of a digital library, constantly evolving and expanding. Let's not focus on the negatives but rather the immense possibilities that Scribd.com offers to curious minds. In a world where information is power, Scribd.com empowers us to learn, grow, and connect with a diverse community of learners. Let's embrace this platform not as a monopoly but as a gateway to enlightenment.
I Ilya Moroz
83 days ago

CAN’T DOWNLOAD ANYTHING

My evaluate for scribd.com CAN'T DOWNLOAD ANYTHING What is the level of subscription?? For instance, this doc is on the primary web page:scribd.com /doc /92321805/Request-for-ProposalCAN I DOWNLOAD IT? NO! Simply do not trouble with them.
J Jude Stevens
86 days ago

Unsolicited Charges Turned Nightmare – Beware!

My sincere experience with scribd.com left me feeling utterly deceived. Initially seeking sheet music, I found myself ensnared in a web of stealthy subscription charges. Despite only using the service once, I was shocked to discover repeated unauthorized transactions on my account, totaling a hefty £21.98 monthly since November. This unsettling revelation not only left me financially burdened but also raised serious concerns about the company's dubious practices. Unfortunately, my distressing encounter seems to mirror the ordeal faced by other unsuspecting users. Beware of this treacherous subscription trap, for it could turn your innocent curiosity into a costly nightmare.
I ian RUTHERFURD
87 days ago

Discovering Scribd: A Bewildering Subscription Saga

Unraveling the mystery of a sneaky subscription that seemed to materialize out of thin air, my experience with Scribd was a perplexing journey that left me scratching my head in disbelief. Imagine my surprise when I unearthed a recurring charge of $14.99 on my account, dating back to April 2023, for a service I had no recollection of ever signing up for. Scribd had stealthily slipped into my financial transactions, leaving me utterly clueless about its existence. Lacking any prior knowledge of Scribd, the absence of emails or any form of outreach further compounded my confusion. How could I be subscribed to a platform I had never even heard of? As I delved deeper into this enigma, the realization that I had no account or even a single message from this enigmatic entity dawned upon me. Navigating the labyrinthine landscape of online subscriptions, the pressing question of cancellation loomed large. Stranded in a digital conundrum, I found myself grappling with the dilemma of how to extricate myself from this unforeseen predicament. The elusive nature of Scribd seemed to epitomize the challenges of modern-day consumerism, where digital footprints could lead to unexpected destinations. Despite the frustration and sense of betrayal that this ordeal evoked, I am determined to seek clarity and closure. The quest for answers, the pursuit of accountability, and the resolution of this enigmatic subscription saga continue to drive me forward. As I reflect on my encounter with Scribd, I am reminded of the importance of vigilance in the digital realm and the power of consumer empowerment in shaping our online experiences.
E Elizabeth J
96 days ago

Captivating Stories, Limited Access: An Honest Review

After years of unwavering loyalty to Scribd, I find myself grappling with mixed emotions. As an avid consumer of audio books, my daily routine revolves around immersing myself in captivating narratives for hours on end. However, a shadow of disappointment looms over my once stellar opinion of this platform. The issue at hand, though singular, holds immense weight – content rationing. Picture this: delving into a series penned by a favorite author, journeying alongside beloved characters through a myriad of adventures, akin to binge-watching your cherished TV show. Alas, Scribd's limitation on access disrupts this flow of indulgence. The cap on titles per series per month hinders my seamless exploration, compelling me to juggle various storylines concurrently. The struggle intensifies when multiple series from the same publishing house intertwine, leading to a web of restrictions that stifles my reading experience. To put this into perspective, envision craving a Friends marathon, only to be abruptly halted after a few episodes. The prospect of waiting a month for a mere glimpse of your beloved series – or any production under the same network – is undeniably exasperating. For readers with modest appetites or eclectic tastes spanning diverse authors, genres, and publishers, Scribd's constraints may not pose a challenge. However, for fervent enthusiasts like me who harbor a deep attachment to specific literary realms, the handcuffs of limited access dampen the allure of this otherwise commendable platform. In conclusion, Scribd's compelling array of stories is a double-edged sword – enchanting yet elusive, promising endless narratives yet shackling them behind rationed barriers. As I navigate this conundrum, I yearn for a balance between unfettered exploration and respectful boundaries, where my literary cravings find solace without the sting of restriction.
A Anton de Swardt
116 days ago

A Pleasant Surprise with Scribd: A Genuine User Experience

Upon discovering an unexpected charge from Scribd, I, like many others, was initially taken aback. Despite never having used their service and finding my reading history blank, I quickly took action. I promptly canceled my subscription on Scribd's website, then proceeded to my payment service, PayPal, to halt any future transactions. Additionally, I reached out to Scribd via email to request a refund for the unexpected payment. Although there were concerns raised by others regarding continued charges post-cancellation, I wanted to give Scribd the benefit of the doubt and started with a rating of 3 stars, assuming positive intentions on their part. I am eagerly awaiting a response from Scribd and will eagerly update this review based on their resolution. I sincerely hope that Scribd addresses this issue promptly, refrains from any further unauthorized charges, and processes a refund for the surprise payment. My experience, while unexpected, has highlighted the importance of transparent and responsive customer service. Scribd has the opportunity to turn this situation around, and I look forward to their swift action and resolution.
A anna bradley
126 days ago

Regaining Trust: My Redemption Story with Scribd.com

After a disheartening experience with Scribd.com, where I felt deceived by their subscription model, I was quick to label them as another scam company. The frustration of money being regularly deducted from my account without my consent left me feeling betrayed and angry. The cumbersome process of trying to reclaim my funds through endless ticket submissions only added to my exasperation. However, in the midst of this turmoil, Scribd.com surprised me. They not only resolved my issue promptly but also offered a full refund, finally restoring my faith in their customer service. The swift action taken to rectify the situation showcased a level of care and responsibility that I had not anticipated. This journey from disappointment to redemption has taught me a valuable lesson about giving second chances. Scribd.com's willingness to acknowledge their mistake and make amends has reshaped my opinion of them. I now see them as a company that values customer satisfaction and is committed to making things right. In a world where trust is easily broken, Scribd.com has managed to mend the bond with this customer. I am grateful for their efforts in addressing my concerns and am hopeful that they will continue to prioritize transparency and integrity in their operations. Thank you, Scribd.com, for turning a negative experience into a positive one.
H Hien Tran
127 days ago

Restored Faith in Customer Service: A Testimonial for Scribd.com

When I initially encountered an issue with Scribd.com, I felt frustrated and disheartened. However, after reaching out to their customer service team, my perspective underwent a complete transformation. The support I received was nothing short of exceptional. I was promptly assisted by a dedicated representative who listened attentively to my concerns and took immediate action to address them. Not only did Scribd.com rectify the situation swiftly, but they also went above and beyond to ensure that I was fully satisfied with the resolution. The level of professionalism and empathy displayed by their staff truly restored my faith in customer service. I am incredibly grateful for the positive experience I had with Scribd.com. Their commitment to customer satisfaction is commendable, and I wholeheartedly recommend their services to anyone in need of a reliable and customer-centric platform. Thank you, Scribd.com, for turning what could have been a negative encounter into a shining example of exemplary customer care.

Introduction

Scribd.com is an online platform that provides users with access to a vast library of digital books, audiobooks, magazines, sheet music, and documents. Launched in 2007, Scribd has grown to become one of the leading platforms for written and audio content. It offers a subscription-based service, allowing users to pay a monthly fee to access the entire library.

Pros and Cons

  • Pro: Extensive Library - With millions of books, audiobooks, and other written materials, Scribd offers a broad selection of content.
  • Pro: Convenient Access - Users can access Scribd's library from any device with an internet connection, making it a flexible and portable solution for avid readers.
  • Pro: Affordable Pricing - Scribd's monthly subscription fee is significantly lower compared to purchasing individual books or audiobooks.
  • Con: Limited Availability - While Scribd's library is extensive, there may be some titles that are not available due to licensing restrictions.
  • Con: Offline Access Limitations - Users can download content for offline reading, but there are restrictions on the number of titles that can be downloaded simultaneously.

User Experience

Scribd offers a user-friendly experience with a clean and intuitive interface. Users can easily search for specific titles or browse through various categories. The platform also provides personalized recommendations based on a user's reading history, making it easier to discover new content. The reading experience is seamless, allowing users to adjust font sizes, bookmark pages, and highlight text. Additionally, the audiobook playback features enhance the overall user experience.

Pricing and Value for Money

Scribd offers a monthly subscription plan at an affordable price, giving users unlimited access to its extensive library. Compared to purchasing individual books or audiobooks, Scribd provides excellent value for money. The subscription fee includes access to all available content genres, making it a budget-friendly option for avid readers. However, users should consider their reading habits and frequency to ensure they maximize the value of their subscription.

Customer Service

Scribd provides customer support via email, offering assistance with technical issues, subscription inquiries, and general questions. The response time is generally prompt, with helpful and informative replies. The platform also has an extensive FAQ section that covers a wide range of topics, providing additional self-help resources for users.

Product Quality and Selection

Scribd focuses on offering high-quality content from reputable publishers, ensuring an enriching reading experience. The platform frequently adds new titles to its library, spanning various genres and interests. While there may be some limitations due to licensing restrictions, users can expect a diverse selection of books, audiobooks, and other written materials.

Website Usability

Scribd's website is well-designed and easy to navigate. The search function enables users to find specific titles, authors, or keywords quickly. The platform also offers useful filters to refine search results by genre, popularity, or publication date. The overall layout is clean, making it simple for users to browse and discover new content.

Returns and Exchanges

As a digital content platform, Scribd does not offer returns or exchanges for its products. Once a user has accessed or downloaded content, it cannot be returned. To ensure customer satisfaction, Scribd provides ample information about each title, including descriptions and previews, helping users make informed decisions before accessing any content.

Promotions and Discounts

Scribd occasionally offers promotions or discounts to new or returning customers. These promotions may include free trial periods or discounted subscription fees. Users can stay updated on these offers through the Scribd website, email newsletters, or by following their social media channels.

Reputation

Scribd has established a strong reputation within the digital content market. It is widely recognized as a reliable platform with a comprehensive library. The platform's commitment to working with reputable publishers and maintaining high-quality content has contributed to its positive reputation.

Payment Options

Scribd accepts major credit and debit cards for subscription payments, including Visa, Mastercard, American Express, and Discover. The platform provides a secure payment process, safeguarding users' financial information.

Loyalty Programs

Scribd does not offer a specific loyalty program. However, through its subscription model, users can enjoy continuous access to its library, allowing them to explore and discover new content regularly.

Customer Reviews

Generally, customer reviews for Scribd are positive, highlighting the vast selection of content, affordability, and user-friendly experience. Users appreciate the convenience of accessing books and audiobooks in one platform and often praise the personalized recommendations. Some users mention occasional limitations in availability, but overall, Scribd receives favorable feedback from its customers.

Community Involvement

Scribd actively engages with its community through social media platforms, where it shares recommendations, author interviews, and updates on new releases. The platform also supports and promotes independent authors by featuring their works within the library. Users can participate in discussions and share their reading experiences through Scribd's online community.

Shipping and Costs

As a digital content platform, Scribd does not involve physical shipping or associated costs. All content is instantly accessible online, eliminating the need for shipping or delivery processes. In conclusion, Scribd.com offers an extensive library of digital books, audiobooks, and other written materials at an affordable price. Its user-friendly experience, personalized recommendations, and commitment to quality content have positioned Scribd as a reputable platform within the industry. While there may be limitations in certain titles' availability and offline access, the overall value for money and positive customer reviews make Scribd a desirable choice for avid readers and audiobook enthusiasts.