Scrubsandbeyond Reviews

Voted Average (3/5)

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6 Reviews

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Only care about getting some one’s money

A Disappointing Experience with Scrubs and Beyond: A Cautionary Tale As a healthcare professional, I take my work attire seriously. So when I came across scrubsandbeyond.com, I was excited to upgrade my wardrobe with their stylish and comfortable scrubs. However, my experience with the company quickly turned sour, leaving me frustrated and disappointed. Shortly after placing my order, I was horrified to discover that my personal information had been compromised. In a panic, I immediately reached out to cancel the order, only to receive a confirmation email the following day. Naively, I believed that the issue had been resolved – little did I know that this was just the beginning of my ordeal. Months later, to my bewilderment, I received an email stating that the order had been shipped. Confused and concerned, I contacted their customer service, expecting a satisfactory explanation and a prompt resolution. However, what I encountered was nothing short of apathy and indifference. The representative I spoke with failed to provide a valid reason as to why the cancellation had not been processed as assured. Instead, they callously advised me to approach PayPal to dispute the charges. It became evident to me that the company's priority was solely centered on obtaining payments, with little regard for their customers' concerns or the security of their personal information. This distressing encounter left me feeling betrayed and disillusioned. A company that I had initially perceived as reputable and customer-oriented had revealed its true colors. As someone who values integrity and reliability, this experience has not only cost me time and energy but also eroded my trust in online retailers. In light of my disheartening experience, I feel compelled to caution others about the potential risks associated with engaging with scrubsandbeyond.com. While their products may appear appealing, the company's evident disregard for customer welfare and data security is a cause for serious concern. In conclusion, my interaction with Scrubs and Beyond has been deeply distressing. The inconveniences I have endured, coupled with the company's negligence and insensitivity, have left a lasting impression. I urge others to exercise caution and consider alternative options when seeking quality scrubs and work attire. Trust and transparency are paramount in any business transaction, and regrettably, these values were sorely lacking in my unfortunate encounter with Scrubs and Beyond.

Exceptional Customer Service Despite Unforeseen Circumstances

Embarking on my journey with scrubsandbeyond.com, I encountered a minor setback when my order information was compromised. Swift to action, I promptly reached out to cancel the order the very next day upon receiving confirmation. To my surprise, months later, an email notifying the shipment of the order left me perplexed. Resolute, I dialed their number and sought clarification on the baffling turn of events. The support staff, though unable to pinpoint the oversight, displayed unwavering empathy and professionalism. Their suggestion to contact PayPal to dispute the charges, given the possibility of payment alterations by an external party, showcased their commitment to resolving issues beyond their control. Despite the unforeseen glitch, the team at scrubsandbeyond.com exemplified a dedication to customer satisfaction that transcends monetary concerns.

Broad selection of excellent brands; good service

When I discovered Scrubs and Beyond, I was amazed by their broad selection of excellent brands and outstanding service. Navigating their website, I found it to be clean and well laid out, making my shopping experience enjoyable and efficient. As I perused their offerings, I was impressed by the multiple lines of apparel available, catering to various preferences and requirements. After some consideration, I found that their "house brand" was the perfect choice for a set of tops and bottoms. Not only were the prices reasonable, but I also appreciated the possibility of discounts, making the shopping experience even more rewarding. What truly set my experience apart was the exceptional customer service I received. Aileen, one of the staff members, was incredibly helpful and knowledgeable. She not only guided me through the diverse options available but also provided valuable insights into the prices and features of the products. As a newcomer to shopping for scrubs, I was grateful for her patience and willingness to assist me every step of the way. I wholeheartedly recommend Scrubs and Beyond to anyone in need of high-quality apparel. My experience was not only convenient and satisfying but also enriched by the invaluable assistance of the staff. Scrubs and Beyond has undoubtedly earned my trust and loyalty, and I eagerly anticipate returning for my future scrub needs. Thank you, Aileen, and the entire team at Scrubs and Beyond, for a truly remarkable experience.

Exceptional Customer Service and Diverse Apparel Choices Exceed Expectations

Embarking on a quest for the perfect scrubs, I discovered the treasure trove that is scrubsandbeyond.com. Upon landing on their website, I was greeted by a clean and user-friendly layout that made navigating through their extensive selection a breeze. From top brands to their enticing "house brand," the variety was simply unparalleled. After much deliberation, I opted for a set of tops and bottoms from their in-house line, and I couldn't be happier with my choice. Not only were the prices reasonable, but the possibility of snagging discounts made the deal even sweeter. What truly set this experience apart was the impeccable customer service I received. I had the pleasure of interacting with Aileen, a staff member whose knowledge and patience were truly commendable. Aileen guided me through the diverse options, prices, and features available, all while being incredibly patient with my novice questions. Her expertise and willingness to assist made me feel valued as a customer. I wholeheartedly recommend scrubsandbeyond.com to anyone in need of quality apparel and exceptional service. Thank you for making my shopping experience both enjoyable and rewarding.

Exceptional Selection But Disappointing Customer Service

I recently had an unpleasant experience with ScrubsandBeyond.com that left me feeling extremely dissatisfied. Having made a purchase from their website, I was excited to receive my new pair of shoes. However, upon trying them on for a mere 10 minutes within the confines of my home, I realized that they were incredibly uncomfortable and caused significant discomfort to my feet. Taking advantage of their return policy, I sent the shoes back and eagerly awaited a resolution. Unfortunately, what followed was a protracted process that left me feeling frustrated and undervalued as a customer. After weeks of waiting and making numerous follow-up calls, I was shocked to find the very same box deposited on my porch on October 28th, 2020. To my dismay, a note inside indicated that the shoes had been returned to me due to apparent heavy stains and a missing tag. What's more, the customer service representative I spoke with showed little empathy and simply attributed the decision to the company's policies without offering any alternative solutions. I tried to explain that my puppy had inadvertently removed the tag while I was packaging the shoes for return, and that the alleged stains were non-existent, as the shoes had only been worn indoors. However, my pleas fell on deaf ears, and I was left with the bitter realization that I would not be receiving a refund. This experience has left me feeling utterly disillusioned with ScrubsandBeyond.com. The promise of "100% satisfaction," as highlighted on their website, rings hollow in the face of my ordeal. I was appalled by the lack of flexibility and understanding from their customer service team. It is disheartening to see a company prioritizing rigid policies over genuine customer care. In conclusion, I would caution anyone considering a purchase from this retailer to be extremely wary. My advice would be to refrain from removing any tags or wearing the products, even briefly, within the confines of your home until you are absolutely certain about your decision. In my opinion, the lack of flexibility and empathy displayed by ScrubsandBeyond.com in handling my case was utterly disappointing. I even went as far as taking photographs of the bottom of the shoes, clearly showing no stains, and ensuring that all tags were securely placed inside the box. Despite this, it seems that my efforts were in vain. This experience has not only left me out of pocket but also deeply disillusioned with the level of customer service provided by this company.

An Honest Reflection on My Experience with ScrubsandBeyond.com: Unveiling the Reality Behind the Promise of Satisfaction

After stumbling upon scrubsandbeyond.com and seeing their promise of 100% satisfaction, I was eager to try out their products. However, my recent purchase left me feeling far from content. Let me walk you through my journey of disappointment. I carefully selected a pair of shoes in my size, hoping for both comfort and style. Yet, after merely 10 minutes of wearing them around my house, my feet were in agony. The decision to return them seemed like a logical next step. Little did I know that this would lead to weeks of frustration. Upon contacting customer service, I was informed that my returned shoes were still in transit. Imagine my surprise when, weeks later, the same shoes arrived back at my doorstep, accompanied by an unexpected accusation. The company claimed that the shoes bore heavy stains and that the tag had been removed. My attempts to explain, highlighting that the tag was accidentally removed while packaging (courtesy of my curious puppy), fell on deaf ears. Despite my assurances that the shoes were worn indoors for a mere 10 minutes and that all original tags were in the box, the response remained cold and indifferent. The rigid adherence to policies overshadowed any empathy or understanding. A realization struck me – the notion of 100% satisfaction seemed like an illusion. To all those considering a purchase from scrubsandbeyond.com, I urge you to heed my cautionary tale. Resist the temptation to remove tags or even walk around your home in the shoes before deciding to keep them. The consequence of a minor misstep could result in a lost refund or exchange opportunity. In my attempt to seek redress, I meticulously documented the pristine condition of the shoes, with no stains and all tags intact. Sadly, these efforts were in vain. The journey from anticipation to disillusionment has left me disheartened. ScrubsandBeyond, your promise fell short, and your customer service lacked the compassion that defines true satisfaction.