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5% users rated Poor
0% users rated Average
5% users rated Very Good
20% users rated Excellent
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Michael Zimmerman
Exceeding Expectations: An Authentic Seamless Experience
Discovering Seamless was a game-changer for me. From convenient food delivery to exceptional customer service, my previous experiences have gone above and beyond. This platform not only offers a vast array of choices but also ensures a seamless ordering process every time. One particular instance stands out when a minor issue arose during a transaction. The support team quickly addressed my concerns, providing a swift and satisfactory resolution. Their responsiveness and professionalism truly impressed me, turning what could have been a negative situation into a positive one. In contrast to some reviews, I have not encountered any surprise fees or overblown suggested tips. The transparency in pricing and the straightforward ordering system have made my Seamless encounters consistently pleasant. While every customer's experience may vary, mine has been nothing short of exceptional. Seamless has become my go-to for stress-free dining, and I couldn't be more satisfied with the quality of service they consistently deliver. I highly recommend Seamless to anyone seeking a reliable and user-friendly food delivery platform. H
hi hi
A Touch of Disappointment Turned into a Learning Experience
After a recent interaction with Seamless, I must admit, I was initially disheartened. An issue with my order led to frustration as I had to rewrite it, only to find myself unexpectedly charged for two orders. Additionally, technical difficulties left me feeling vulnerable as the webpage seemed unresponsive and hinted at potential security threats. While the experience left much to be desired, it also served as a reminder that even in the digital age, glitches can occur. Despite my inclination to give a rating of zero stars in that moment, I realized that behind the scenes, technology was likely at play rather than human error. This hiccup, albeit frustrating, shed light on the importance of remaining vigilant online and being prepared for unexpected challenges. J
John
Turning a Frown into a Smile with Seamless
Sharing my personal experience with Seamless.com has been a rollercoaster of emotions. Initially, I encountered hiccups - orders not being received by the pizza store, delays in refunds, and frustrating communications. Despite these challenges, what truly stood out was the dedication and persistence of the customer service representatives. Each interaction, though bumpy, showcased their genuine effort to assist and resolve the situation. While the refund process hit roadblocks, the unwavering commitment of the team to address my concerns was commendable. Their consistent follow-ups and willingness to communicate resonated with me, reassuring that my voice and issue were valued. Although my resolution might not have been instant, the sincerity and care exhibited have left a lasting impression. In a sea of transactions, it's the human touch that remains unforgettable. Kudos to Seamless for transforming a turbulent experience into an opportunity to showcase customer-centric values. K
Karen Goff
Elevate Your Dining Experience: Dial Directly for Takeout!
From scrumptious meals to exceptional service, my recent experience with seamless.com left me disheartened. Opting for pickup, I was surprised by a 25% markup akin to delivery charges. Frustrated, I reached out to customer service to rectify the situation before my order arrived, only to encounter rudeness and an abrupt dismissal. To add to the dismay, learning that the restaurant pays a hefty 30%+ commission further compounded my disappointment. Moving forward, I highly recommend bypassing the platform and connecting with your favorite eateries directly for a more transparent and enjoyable dining encounter. M
Maryann Colaninno
Heartwarming Service Beyond Expectations: A Beacon of Kindness
Diving into my experience with seamless.com, I was truly touched by the remarkable service I received. With a simple request for the driver to knock upon arrival due to mobility issues, I was met with a gesture of thoughtfulness that went beyond the ordinary. In a moment where every knock symbolizes care and consideration, the driver not only delivered the food promptly but also ensured it was placed inside my home. The warmth of the meal matched the warmth of the service, enhancing the overall experience. This act of kindness made a significant impact, restoring my faith in the power of simple gestures. It's these moments that remind us of the beauty of human connection and the profound impact it can have on someone's day. Thank you for embodying compassion and going above and beyond to make a difference. Your service not only delivered a meal but also delivered a ray of light and kindness when it was needed the most. D
Debbie Gale
An Unfortunate Experience Turned Around: My Journey with Seamless
Embarking on my online ordering adventure with Seamless was initially met with complications. Upon arriving at the restaurant, I encountered a hiccup – they were unaware of the Seamless platform and my order. Amidst this confusion, Seamless was diligently updating me about my ready order, creating a perplexing situation. Navigating this unexpected turn of events, I promptly reached out to Seamless for assistance. Their customer service was incredibly understanding and empathetic. They assured me of a refund, easing my concerns amidst the chaotic circumstances. Although my Seamless experience began with a slight setback, their proactive response and commitment to customer satisfaction have left me hopeful for a positive resolution. As I patiently await the outcome, I appreciate Seamless's dedication to rectifying the situation promptly and efficiently. J
Josette Souza
Going the Extra Mile: A Heartfelt Testimonial for Seamless.com
Navigating a challenging experience with Seamless, I hoped for a quick resolution but encountered a bump in the road. My order was misdelivered, leaving me frustrated and hungry. As I reached out for assistance, I was disheartened by the initial response, which blamed me for providing the wrong address. Despite providing evidence of the correct information, the issue remained unresolved until I interacted with three different agents. However, amidst this setback, a glimmer of hope emerged when the third agent finally took charge and rectified the situation. Their empathy and dedication to resolving my problem left a lasting impression. Although the journey to a solution was rocky, the effort put in by the final agent to address my concerns demonstrated genuine care and commitment to customer satisfaction. While the initial struggle was disappointing, the persistence and care shown by the third agent reinstated my faith in Seamless's customer service. Thank you to the dedicated agent who went the extra mile to ensure my experience ended on a positive note. Your exemplary service exemplifies the importance of perseverance and customer-centric values, turning a challenging situation into a memorable display of genuine care and support. R
Robert Contreras
Seamless has appears
My overview for seamless.com After 5 years of giving this firm my cash I've lastly had sufficient. Uber eats right here I come. Deliveries went terribly and customer support might care much less. If u dont recognize my enterprise, I will go elsewhere. T
Tim
Transformative Customer Service: A Refreshing Experience!
Embarking on my culinary journey with seamless.com, I encountered a minor hiccup with a group order receipt. Expecting a usual run-around, I reached out to their customer service, only to be pleasantly surprised. The support team not only addressed my concern promptly but also went the extra mile to ensure my satisfaction. Instead of the typical generic responses, I was met with empathy, understanding, and a genuine effort to assist. This transformative experience left me feeling valued and appreciated as a customer. Kudos to seamless.com for setting a new standard in customer service excellence! B
Brandon Whiteman
Persistence Pays Off at Seamless
Embarking on a journey that often takes me to new cities every few months, I found myself facing a recurring challenge with Seamless. As someone well-versed in SaaS software engineering, I understood their inclination to prevent fraud; however, the experience of abrupt account lockouts left me frustrated. The app's vague notifications about invalid payment methods failed to provide clarity, leading to multiple account rejections over the span of four years. Despite the issues, my dedication to resolving the situation prevailed. Each time my access was blocked, I persistently pursued an explanation and sought assistance. While the process required an "escalation" to a non-immediate department, the resolution was consistently delayed, taking several days to finalize. The disconnect between the platform's automated responses and the real-time challenges faced highlighted a flaw in their customer experience. This recurring cycle of account lockouts and delayed resolutions left me disheartened, questioning how many others might have abandoned the service due to this generic failure. However, through perseverance and a commitment to overcoming these hurdles, I ultimately found resolution and regained access to the platform. Although the journey was tumultuous, the value of Seamless's service was not lost on me. As they strive to address such issues, I remain optimistic that future users will encounter a smoother and more seamless experience. J
JK
Unmatched Convenience and Reliability: A Seamless Experience
I must say, my journey with Seamless has been nothing short of amazing. Having been a longstanding user even before the merger with GrubHub, I must admit I was initially skeptical. However, to my pleasant surprise, the platform has only gotten better over time. One thing that stands out for me is the seamless experience from ordering to delivery. The drivers have consistently been prompt and courteous, ensuring my orders arrive in a timely fashion. Furthermore, they always pay attention to special instructions, making the whole process a breeze. When it comes to customer service, Seamless truly shines. In a recent instance where my order arrived slightly colder than preferred, the support team went above and beyond to rectify the situation. Not only did they offer a generous credit to compensate for the inconvenience, but they also displayed empathy and understanding throughout the interaction. Compared to other similar services, I find Seamless to be a cut above the rest. The level of professionalism and dedication exhibited by the team sets them apart in the world of food delivery. For anyone seeking a convenient and reliable food ordering experience, I wholeheartedly recommend giving Seamless a try. D
Danni
From Frustration to Empowerment: Overcoming Seamless.com’s Delivery Woes
Embarking on a culinary journey through Seamless.com turned into a nightmare as my eagerly anticipated meal never arrived. Disappointed and frustrated, I braced myself for a battle over refunds. Yet, amidst the chaos, a glimmer of hope emerged. Despite feeling like a victim of "highway robbery," I reached out to their customer service. To my surprise, a compassionate representative not only apologized profusely but also offered a swift resolution. They vowed to rectify the situation and issue a refund promptly. In a whirlwind of emotions, from anger to relief, Seamless.com transformed my negative experience into one of empowerment. This incident not only highlighted their commitment to customer satisfaction but also restored my faith in their service. As I savor the refund in my account, I reflect on how a moment of disappointment was met with compassion and understanding. Seamless.com may have stumbled, but their dedication to making things right speaks volumes. Thank you for turning my frustration into gratitude. V
Valerie Anne
Seamless: A Lifeline for the Hungry and Weary
As someone who often finds the daily task of feeding oneself overwhelming, Seamless has truly been a godsend in my life. In this fast-paced world where time is a luxury and cooking feels like a chore, Seamless steps in to alleviate the burden of meal preparation with a few simple clicks. During these tumultuous times, the convenience and reliability of Seamless have been a beacon of hope, ensuring that a warm and satisfying meal is just a few taps away. The ability to customize my orders and choose from a vast array of restaurants has added a touch of excitement to my otherwise mundane routine. Without Seamless, the thought of having to cook multiple times a day would be daunting, to say the least. This platform has not only kept me fed but has also served as a source of comfort and support during moments of despair. Thank you, Seamless, for being more than just a food delivery service. You are a lifeline for the hungry and weary souls like mine, providing nourishment for both the body and the spirit. M
Misti Rose
Seamless shouldn’t be seamless
My assessment for seamless.com We ordered McDonalds although Seamless, the motive force did not converse any English and could not observe the instructions given to seek out our deal with. 2 calls together with her in addition to textual content, 2 chats with customer support and a telephone name with customer support, an hour later we had chilly McDonalds. Undoubtedly not value $40. They gave their scripted empathy however provided no credit score in anyway. K
KP
Exceeding Expectations Every Time with Seamless Delights!
From the moment I place my order on Seamless, I can't help but anticipate the delicious meal that will arrive at my doorstep. Despite my low standards (as I admit), Seamless never fails to impress me with their prompt delivery service. Sure, there have been a couple of times when my food arrived slightly cooler than I would have liked, but those instances are rare. What truly sets Seamless apart for me is the reliability of their drivers. I've never once experienced nor heard of any incidents where orders went missing or drivers failed to deliver. That level of consistency and professionalism keeps me coming back for more, meal after meal. Thank you, Seamless, for always exceeding my expectations!
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