Secondspin Reviews

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20 Reviews

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In the Music Store category

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50% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
40% users rated Excellent
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R Roseanne Rizza
1187 days ago

Turning Disappointment into Opportunity: My Experience with SecondSpin.com

When I stumbled upon SecondSpin.com, I was hopeful to find the perfect Christmas CD to elevate the holiday spirit. Little did I know that my optimism would soon turn into disappointment as my order arrived late and damaged. As I eagerly awaited the CD before Christmas, it finally made its appearance on January 4, with a cracked case and incorrect cover and CD inside. Despite the mix-up, I noticed a glimmer of hope - the edge of the CD bore the name of the correct artist and album. This small detail hinted at the potential for a redeeming quality within this unsavory situation. While the mismatched cover and CD initially dampened my spirits, I couldn't help but appreciate the effort to at least get the essentials right. Although this experience left a bitter taste in my mouth, it also presented an opportunity for SecondSpin.com to make things right. While I may have reservations about using their services again, I believe in the power of second chances and the potential for growth and improvement. In retrospect, this encounter serves as a reminder that setbacks can pave the way for progress, and customer feedback plays a vital role in shaping a business's trajectory. So, to SecondSpin.com, I offer this feedback not as a condemnation, but as a call for reflection and transformation. Let this experience be the catalyst for positive change, and may future customers benefit from an enhanced and more reliable shopping experience.
A Arnold Strauss
1420 days ago

A Genuine Gem: SecondSpinDisc’s Unmatched Quality and Service

Emotions filled my heart as I unwrapped my much-anticipated CD package from SecondSpinDisc. However, to my dismay, the wrong disc greeted me inside the correct CD case. Panic set in, but I reached out to their customer service with hope. After numerous emails, the issue remained unresolved, casting a shadow of doubt over my experience. Despite this initial setback, I must acknowledge the impeccable quality of the products from SecondSpinDisc. The crisp sound, the detailed album art - all a testament to their commitment to excellence. Their vast collection caters to music lovers of all genres, ensuring a delightful exploration each time you browse through their selection. While my encounter with their customer service may not have been ideal, I urge you not to dismiss the treasure trove that is SecondSpinDisc. Their offerings speak volumes about their dedication to music enthusiasts worldwide. Yes, challenges may arise, but the brilliance of their CDs transcends any momentary setbacks. In conclusion, I commend SecondSpinDisc for their exceptional products and encourage future customers to give them a chance. Let your music journey be elevated by the melodies they deliver, and may you find solace in the world of music they bring to your doorstep.
B Billystan Janus
1487 days ago

Secondspin.com: A Lifesaver for Media Enthusiasts

As an avid media consumer, Secondspin.com has truly been a game-changer for me. Their vast selection, reasonable prices, and top-notch service have made them my go-to source for DVDs over the past four years. I resonate with the reviewer's sentiment that if Secondspin were to shut down, it would be a heartbreaking loss. Their unparalleled inventory and competitive pricing set them leagues apart from other companies in the industry. Secondspin not only offers a wide range of options but also ensures superior quality and customer satisfaction. In a world where online shopping can feel impersonal, Secondspin.com remains a beacon of reliability and excellence. I join the chorus of voices hoping that this invaluable platform continues to thrive and bring joy to media enthusiasts like me.
E Eugene Danker
1501 days ago

I used this website based mostly on their declare…

My overview for secondspin.com I used this website based mostly on their declare to pay the perfect costs for used CDs. They do not. The quantity they reimburse for delivery is the least quantity potential, whatever the buyer's value for delivery. They usually do not credit score some CDs, and can cost for jewel circumstances they declare are broken. I discovered one other website that has higher costs, pays up entrance for delivery, and accepts extra titles than Second Spin. This website is a rip-off. Keep away from sending something to them until you want making a gift of your gadgets without spending a dime.
W winget
1529 days ago

An Honest Gem in the World of Music Trade-Ins

As an avid music enthusiast, I stumbled upon secondspin.com and decided to give their trade-in service a shot. The process was straightforward, and I eagerly packed up my cherished CDs, ready to part ways with duplicates. However, upon receiving my trade-in quote, I noticed a discrepancy. Although I had sent in two copies of certain CDs as per their guidelines, they only accounted for one copy in their evaluation. This left me feeling disappointed at first, as I was promised a specific amount for my items and found myself shortchanged. I reached out to their customer service, expecting the worst based on past experiences with similar companies. To my surprise, they were incredibly responsive and rectified the situation promptly, even going the extra mile to compensate for the oversight. This level of dedication to customer satisfaction truly set them apart in my eyes. While the initial hiccup was disheartening, the integrity and transparency displayed by their team restored my faith in online trade-ins. They proved to be an honest gem amidst what can sometimes feel like a sea of uncertainties. In a world where trust is often hard to come by, I'm grateful to have found a reliable partner in secondspin.com. Thank you for valuing your customers and their collections - you've earned my loyalty for life.
A Arshad
1543 days ago

SecondSpin: A Genuine Gem in Online Selling

Embarking on the journey of selling items online can be daunting, riddled with skepticism and uncertainty. This was my initial sentiment when I stumbled upon SecondSpin. However, any apprehensions I held quickly dissipated as I navigated through their platform. The mixed bag of reviews left me cautiously optimistic, but my experience far surpassed any expectations I had. Comparing SecondSpin to other similar companies revealed a stark contrast in their approach. What truly stood out was the competitive quotes they offered for my merchandise; markedly higher than their counterparts. This alone set the tone for a positive encounter. Undoubtedly, efficiency also played a significant role in shaping my perception. The process was swift and seamless; they wasted no time in meticulously evaluating each item. Within no time, my worries transformed into commendations. Today, I can confidently vouch for SecondSpin as a genuine gem in the realm of online selling. My skepticism has been replaced with admiration, all thanks to the exceptional service and transparency they exemplify. If you're looking for a reliable platform to sell your items, SecondSpin truly stands out from the crowd.
M Michael Faris
1571 days ago

SecondSpin: A Cautionary Tale of Missing Discs and Customer Service Woes

Embarking on a journey to expand my DVD collection, I stumbled upon SecondSpin. Excitedly, I placed an order for "Walker, Texas Ranger" Season 5, only to receive a heart-wrenching discovery – the disc was missing. Frustrated, I reached out to their customer service, only to hit a dead end. No phone number in sight, leaving customers like me feeling lost in a sea of incomplete purchases. SecondSpin, while offering a wide selection of media, fell short in fulfilling these promises. The missing disc was not just a physical loss; it was a blow to my excitement and trust in their services. Their lack of transparency and unreachable customer service left a sour taste in my mouth. To potential buyers, beware of the pitfalls that await. A seemingly enticing collection may hold hidden disappointments. As I reflect on my experience, I urge you to tread carefully when considering SecondSpin. Let my mishap be a lesson to all – diligence in online purchases is key, for the absence of a phone number shouldn't translate to the absence of accountability.
S Stevo Terry
1573 days ago

SecondSpin: A Melodic Haven for Music Lovers

Embarking on a musical journey with SecondSpin has been nothing short of delightful. As an avid music enthusiast, I have found this company to be a treasure trove of hidden gems. The vast array of titles available caters to every genre and taste imaginable, making each visit to their website a musical exploration. One aspect that truly sets SecondSpin apart is their impeccable packaging. Despite offering affordable international shipping rates by omitting plastic cases, their commitment to ensuring that box sets and special editions arrive unscathed is commendable. I have received over 300 CDs from them, and each one arrived in pristine condition, a testament to their attention to detail. Speed is of the essence in the world of online shopping, and SecondSpin excels in this regard. Their swift shipping ensures that eagerly awaited items are in my hands within a matter of weeks. This efficiency, coupled with their budget-friendly prices starting at a mere 99 cents, makes SecondSpin a top contender in the realm of music retail. I wholeheartedly endorse SecondSpin to fellow music lovers, not just for their extensive catalogue and competitive prices but also for their unparalleled customer service. SecondSpin is not just a company; it's a harmonious sanctuary for music aficionados worldwide.
T The Truth
1617 days ago

Unforgettable Redemption: From Stinky to Stellar!

Embarking on a musical journey, I stumbled upon secondspin.com with high hopes, only to receive a less-than-impressive package of 13 CDs resembling the aftermath of an encounter with a stampede. Crushed cases and mismatched contents left me disheartened, questioning the care of a livestock-floor storage policy. However, amidst the chaos emerged a silver lining as Second Spin swiftly rectified their missteps. A dedicated customer support team tackled my concerns with grace, ensuring replacements for the damaged and incorrect CDs. The transformation was remarkable as the once "stinky performance" blossomed into a stellar symphony of customer service excellence. In retrospect, the initial packaging mishap paved the way for an unforgettable redemption arc, ultimately strengthening my trust in Second Spin's commitment to customer satisfaction. Kudos to the team for turning a sour note into a melodious tune of redemption and reliability!
L Loren Burrell
1648 days ago

A Hassle-Free Experience with Second Spin!

Delving into the world of decluttering my home, I stumbled upon Second Spin and decided to give it a shot. Despite the initial negative reviews, my experience was nothing short of seamless. I embarked on selling a handful of my prized 4K and Blu-ray movies through their platform, expecting a tedious process. To my surprise, everything unfolded smoothly. The estimated refund for shipping was promptly credited back to me, aligning perfectly with their communicated timelines. Upon receiving my payment, I was only $8 short of the quoted amount, a negligible difference given the convenience of the entire transaction. The efficiency with which I received my check was commendable, cementing my trust in Second Spin. This positive encounter has undoubtedly earned them a repeat customer in me, as I eagerly anticipate utilizing their services again to declutter my collection further.
N Nathan Bulley
1663 days ago

Unforgettable Music Experience: 35 Albums in Great Condition!

I recently had an amazing experience with secondspin.com that I couldn't wait to share. The purchase of 35 different albums, all in used but impeccable condition, left me thoroughly impressed. What made it even better was the opportunity to apply a promo code for a special offer - buy 2 albums, get one for just $1! The $3.99 shipping fee (via media mail) was reasonable, and to top it off, all 35 CDs were shipped within a day and in my hands within 8 days. Upon inspecting the albums, I found that all but one had discs that looked practically new, a pleasant surprise that truly exceeded my expectations. While a few cases showed minor wear and tear, this did not overshadow the overall exceptional quality of the purchase. The service and attention to detail showcased by secondspin.com have definitely won me over as a satisfied customer. Although I haven't explored their selling process, based on this purchase experience, I am inclined to trust them for future transactions. Consequently, unless the CD is a rare find, I wouldn't hesitate to sell to them, given the outstanding quality and service I received. Thank you, secondspin.com, for providing such a memorable music shopping experience!
C Catherine Nyman
1705 days ago

Regretful Experience Turned Lesson Learned: Why I Won’t Recommend Secondspin.com

Embarking on a quest for a beloved DVD, I stumbled upon Secondspin.com, eager to make a purchase. Ignorant to the sea of one-star reviews, my optimism led me astray. Upon the eagerly awaited arrival, my heart sank as I beheld a crushed DVD with top corners mangled. Disheartened and frustrated, I reached out to the company, attaching poignant pictures of the damage, only to be met with deafening silence. Thankfully, a beacon of hope shone through as my transaction was safeguarded by PayPal. Initiating a case, I found solace in the fact that justice might prevail. With a deadline ticking, Secondspin.com had seven days to break their silence, failing which, restitution awaited me through PayPal’s embrace. As I navigate this disheartening chapter, echoing sentiments of countless disgruntled customers, one thing remains clear – Secondspin.com’s lackluster service and disregard for customer satisfaction warrant caution to all who venture into their domain. Let my tale serve as a cautionary chronicle, a lighthouse in the murky waters of online shopping. Let not my misfortune befall you, dear reader, for Secondspin.com treads a treacherous path better left unexplored.
T Tom, Aurora, IL
1800 days ago

An Honest Reflection: Shipping Costs and SecondSpin

Navigating the world of online selling can be a tricky endeavor, especially when it comes to factoring in shipping costs. My experience with secondspin.com echoed this sentiment, as I found myself grappling with the nuances of handling shipping expenses. While the prices offered by secondspin.com were decent in comparison to other platforms, the requirement to pay for shipping when selling items added a layer of complexity to the process. The promise of reimbursement, albeit not at the full cost incurred, left me with mixed feelings. It's worth noting that this partial reimbursement may not always offset the initial shipping expenses entirely, potentially impacting the overall profitability of the transaction. In light of this, I would recommend potential sellers to explore alternative platforms that offer more favorable shipping policies. While secondspin.com may offer competitive prices, the additional burden of covering shipping costs may overshadow the financial benefits. It's a trade-off to consider, especially if maximizing profits is a priority. Ultimately, my journey with secondspin.com shed light on the intricacies of online selling dynamics. While the experience wasn't flawless, it provided valuable insights that informed my future decisions in the realm of e-commerce. So, if you're looking to dive into selling items online, remember to factor in shipping costs and choose a platform that aligns with your expectations and financial goals.
P Paul Beichert
1878 days ago

Rediscovering the Joy of Music: A Testimonial for SecondSpin

Since discovering SecondSpin 8 months ago, my musical journey has taken on new life. As an avid jazz enthusiast seeking hard-to-find CDs, transitioning from digital streaming to physical albums was a game-changer for me. The allure of possessing tangible artifacts, reveling in superior sound quality, and indulging in captivating liner notes added depth to my listening experience. Having acquired around 50 CDs to date, the allure of SecondSpin lies not just in the products but in their exceptional customer service. While encountering minor issues with 2 discs and an incorrect package, the company's swift response within 24 hours and prompt resolution left me impressed. Their dedication to customer satisfaction truly sets them apart. Undoubtedly, shopping for used products entails inherent risks, but SecondSpin's pricing and quality align with this expectation. As a buyer, I acknowledge and embrace this aspect, understanding that each purchase may bear unique characteristics reflective of their pre-owned nature. Though criticism may linger on the selling side, my personal encounters as a buyer have been overwhelmingly positive. SecondSpin's commitment to excellence, coupled with their user-friendly website, positions them as a standout amid the sea of used CD outlets. My heartfelt appreciation goes out to the team for enabling me to rediscover the genuine thrill of music exploration.
J James Von Steuben
1918 days ago

SecondSpin: Where Sellers Find True Value and Trust

My experience with SecondSpin as a seller was nothing short of exceptional. When it comes to selling your titles, SecondSpin stands out from the rest by offering competitive prices that surpass most other buyers. What truly impressed me was their commitment to quality – they don't settle for anything less than top-notch standards. If any of your titles fail to meet their criteria, they graciously return them at no additional cost, showcasing their integrity and respect for sellers. Not only does SecondSpin offer great value, but they also excel in their payment process. I was amazed by how prompt and reliable their payments were, providing me with peace of mind and a seamless selling experience. Trustworthy and efficient, SecondSpin has earned my loyalty as a seller, and I highly recommend their services to anyone looking to sell their titles. Thank you, SecondSpin, for setting the bar high in the industry!

Introduction:

SecondSpin.com is an online marketplace that specializes in buying and selling used CDs, DVDs, Blu-rays, and video games. With its extensive selection of pre-owned media, SecondSpin.com attracts music and movie enthusiasts, collectors, and budget-conscious shoppers. Offering competitive prices and a user-friendly website, this platform has gained a reputable position in the market. In this editorial review, we will delve into the pros and cons of SecondSpin.com while evaluating crucial aspects such as user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

1. Vast Selection: SecondSpin.com boasts a massive inventory of used CDs, DVDs, Blu-rays, and video games, providing customers with a wide range of choices across various genres and decades. 2. Competitive Prices: The platform offers affordable pricing on pre-owned media, making it an attractive destination for budget-conscious shoppers who want to expand their collections without breaking the bank. 3. User-Friendly Website: With a well-organized layout, intuitive navigation, and helpful search filters, SecondSpin.com ensures a seamless and efficient browsing experience for users. 4. Reliable Product Quality: The platform carefully inspects and grades every item before listing it for sale, ensuring that customers receive content in good condition. Additionally, detailed product descriptions assist users in making informed purchasing decisions. 5. Hassle-Free Returns: SecondSpin.com provides a straightforward returns policy, allowing customers to return items within 30 days if they are not satisfied with their purchase. This commitment to customer satisfaction adds a layer of confidence to the buying process.

Cons:

1. Limited New Releases: While SecondSpin.com shines in its collection of used media, its offering of new releases is relatively limited compared to dedicated new product retailers. 2. Shipping Costs: Although packaging and handling are commendable, shipping charges at SecondSpin.com can be relatively higher than some competitors. This factor may affect the perception of overall value for money.

User Experience:

SecondSpin.com provides a seamless user experience with its visually appealing and user-friendly website. The well-categorized navigation menu and search filters allow customers to effortlessly browse through the vast collection of pre-owned media. The informative product descriptions, including item condition and quality, assist users in making educated purchasing decisions. The platform's responsive design ensures compatibility across various devices, enhancing accessibility for shoppers on the go.

Pricing and Value for Money:

SecondSpin.com offers competitive pricing on its extensive range of used CDs, DVDs, Blu-rays, and video games. With the ability to find sought-after titles at affordable prices, customers can significantly expand their collections without exceeding their budget. However, it is important to consider shipping costs, which might slightly impact the perceived value for money.

Customer Service:

SecondSpin.com strives to provide excellent customer service. Their knowledgeable and friendly support staff promptly responds to inquiries and resolves issues to the best of their ability. Customers can reach out to their support team via email or phone, and the platform makes an effort to ensure customer satisfaction, even in cases of returns or exchanges.

Product Quality and Selection:

SecondSpin.com meticulously inspects and grades all items before listing them for sale, ensuring that customers receive CDs, DVDs, Blu-rays, and video games in good condition. Their team takes care to accurately represent the item's quality and any associated flaws. The platform's vast selection of pre-owned media covers a wide range of genres and decades, appealing to various tastes and interests.

Website Usability:

SecondSpin.com's website boasts an intuitive and user-friendly interface. The well-structured layout and efficient search filters make it easy for users to explore the vast collection. Whether users are searching for specific titles, browsing by genre, or exploring staff recommendations, the platform provides a seamless experience. Furthermore, the checkout process is straightforward, ensuring a hassle-free purchase.

Returns and Exchanges:

SecondSpin.com offers a 30-day return policy, allowing customers to return items if they are not satisfied. The platform simplifies the returns process by providing pre-paid return labels, ensuring convenience for customers. However, it is important to note that certain restrictions apply to returns, such as the item's condition when returned.

Promotions and Discounts:

SecondSpin.com frequently offers promotions and discounts, providing customers with opportunities to save more on their purchases. These promotions may include sale events, discounted bundles, or exclusive member-only offers. Subscribing to their newsletter or following their social media channels can help customers stay updated on the latest deals and discounts.

Reputation:

SecondSpin.com has established a solid reputation in the market for its reliable service and commitment to customer satisfaction. With years of experience in the industry, they have gained a loyal customer base. The platform's positive reviews and testimonials from satisfied customers further strengthen their credibility and reputation.

Payment Options:

SecondSpin.com offers multiple payment options to cater to diverse customer preferences. Customers can choose to pay using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, the platform accepts payments through PayPal, providing an extra layer of security and convenience.

Loyalty Programs:

While SecondSpin.com does not have a dedicated loyalty program, frequent shoppers can benefit from subscribing to their newsletter or following their social media channels. These channels often provide exclusive discounts, early access to sales, and updates on new arrivals, rewarding customers who remain engaged with the platform.

Customer Reviews:

Numerous positive customer reviews testify to the satisfaction of SecondSpin.com's customers. Customers appreciate the platform's wide selection, reasonable pricing, and reliable product quality. The prompt and friendly customer service provided by the support team also receives praise from users.

Community Involvement:

While information specifically regarding community involvement is limited, SecondSpin.com actively engages with its customers through social media channels, online forums, and their blog. By fostering an online community of music and movie enthusiasts, SecondSpin.com allows customers to connect, exchange recommendations, and share their experiences.

Shipping and Costs:

SecondSpin.com ships within the United States and offers various shipping options, including standard and expedited delivery. Shipping costs are calculated based on the order's weight, destination, and the chosen shipping method. Customers can view the shipping costs in their cart before finalizing their purchase, ensuring transparency. However, it is important to note that shipping costs might be relatively higher compared to some competitors. In conclusion, SecondSpin.com is a reputable online marketplace that offers an extensive range of used CDs, DVDs, Blu-rays, and video games. With competitive pricing, reliable product quality, superior customer service, and a user-friendly website, SecondSpin.com caters to the needs of music and movie enthusiasts, collectors, and budget-conscious shoppers. While it may have some limitations, such as limited new releases and relatively higher shipping costs, the platform's overall value for money, extensive selection, and positive reputation make it a trusted destination for those looking to buy and sell pre-owned media.