Users Voice for Seenebula

50% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
44% users rated Excellent
Pie Chart Review Representation for Seenebula
Seenebula Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 1.4 4.8 4.4 4.7 3.9
Nov 2022 5 1.1 4.9 2.7 3.8 4.1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 4.8 4.6 4.2 3
Apr 2023 1 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Seenebula Review by

Introduction

Seenebula.com is an online retailer that specializes in providing high-quality electrical tools and equipment to both residential and commercial customers. The website features various categories of products, ranging from lighting and wiring accessories to cable management and tools. With years of experience in the industry, Seenebula.com has become a trusted name in the electrical supply market.

Pros and Cons

Pros: Reliable product quality, extensive selection of products, competitive pricing, user-friendly website, excellent customer service Cons: Limited international shipping options, no loyalty program for frequent customers, occasional product stock issues

User Experience

Seenebula.com offers a user-friendly website that is easy to navigate and search for products. Customers can easily browse the wide selection of products and make purchases with minimal hassle. The website is also optimized for mobile access, ensuring that customers can shop on the go.

Pricing and Value for Money

Seenebula.com offers highly competitive pricing for its products, making it an excellent option for customers looking to make cost-effective purchases. The website also regularly provides sales and promotions to help customers save money on their orders.

Alternatives

Some popular alternatives to Seenebula.com include Amazon, Home Depot, and Lowe's. While these retailers offer similar products, Seenebula.com stands out for its focus on electrical supplies and accessories.

Customer Service

Seenebula.com is known for its excellent customer service, offering timely and effective responses to customer inquiries and concerns. Customers can contact customer support through email or phone to receive assistance with any issues.

Product Quality and Selection

Seenebula.com offers a wide selection of products that are known for their high quality and durability. The website regularly updates its inventory to include the latest and most innovative products in the electrical industry.

Website Usability

Seenebula.com offers a user-friendly website that is easy to navigate and search for products. Customers can easily browse the wide selection of products and make purchases with minimal hassle. The website is also optimized for mobile access, ensuring that customers can shop on the go.

Returns and Exchanges

Seenebula.com offers a hassle-free return policy, allowing customers to return products in their original condition within 30 days of purchase. The website also offers exchanges for products that have defects or quality issues.

Promotions and Discounts

Seenebula.com regularly provides sales and promotions to help customers save money on their orders. Customers can also subscribe to the website's newsletter to receive updates on upcoming sales and promotions.

Reputation

Seenebula.com has a solid reputation for reliability and quality, making it a trusted name in the electrical supply market. The website has received numerous positive reviews from satisfied customers who praise its extensive selection of products and excellent customer service.

Payment Options

Seenebula.com accepts various payment options, including credit cards, PayPal, and bank transfers. Customers can choose the payment method that suits their needs best.

Loyalty Programs

Seenebula.com does not offer a loyalty program for frequent customers.

Customer Reviews

Seenebula.com has received numerous positive customer reviews, with many customers praising the website's excellent selection of products and top-notch customer service.

Community Involvement

Seenebula.com is actively involved in supporting local communities by donating a portion of its profits to various community organizations and charities.

Shipping and Costs

Seenebula.com offers domestic and international shipping, with shipping costs dependent on the customer's location and the weight of the products being shipped. The website provides clear shipping information during the checkout process to ensure that customers are aware of the costs before finalizing their orders.

Seenebula Recent User Reviews

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Reviewer Name: Alan

Review Submission Date: 2022-12-28

Review Title: Couldn't get it to work
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Review Description: Couldn't get it to work. It projects a small blur on the wall, no documentation on what to do next. Seems like it only works via a mobile app, it has a hdmi port, but won't work from my laptop. Will be returning

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Reviewer Name: chtaybou amine

Review Submission Date: 2022-12-13

Review Title: Very bad customer service with slow…
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Review Description: Very bad customer service with slow replies as I’ve ordered a Nebula laser 3 and never got it I had to wait for two to be told I’ll get a refund in 3-5 working days and now it’s been 10 and still nothing

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Reviewer Name: Janus

Review Submission Date: 2022-11-24

Review Title: Fraud! Paid for discount code but never got it :(
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Review Description: Paid for a discount code for the new Nebula 3 Laser. I never got an email the 20th november with a discout code. Support never answer my emails. I have sent 20 emails from different accounts. Just stay away. This company is too young and have simpy no service or good manners. :(

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Reviewer Name: Fadel Ahmed

Review Submission Date: 2022-08-30

Review Title: VERY BAD COMPANY
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Review Description: VERY BAD COMPANY I WISH I NEVER DEALT WITH THEM AT ALL. THEY MAKE IT VERY HARD FOR YOU TO RETURN AN ITEM ALTHOUGH IT CLEARY STATES THAT YOU CAN RETURN IT FOR ANY REASON. THEY JUST KEEP DELAYING THE RETURN IT'S NEARLY A MONTH NOW BACK AND FORTH JUST TO GET A LABEL FOR A FAULTY ITEM.

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Reviewer Name: Joseph Prickett

Review Submission Date: 2022-02-26

Review Title: Nabil mars 2 pro
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Review Description: This product has no zoom capabilities BUT the key manual setting gives plenty of headroom to combat that issue, as for compatibility, visuals, sound and set up/ usage. It is the easiest, comfortable, and best projector I have EVER used. I recommend this unit to everyone who wants indoor/ outdoor cinema. And it doubles up as a very high quality Bluetooth/ wireless hifi speaker set up. And daytime watching is flawless. More than clear enough. Also very clear picture with indoor lights on or off. Best money I ever spent

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Reviewer Name: Colin Bailey

Review Submission Date: 2022-01-19

Review Title: Nebula Projector
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Review Description: Ordered a projector, a minor fault developed however they sorted it straight away and I received a replacement the following day. Great response from their customer services and a great product

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Reviewer Name: NW

Review Submission Date: 2020-10-23

Review Title: Good products ruined by planned obsolescence
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Review Description: It's a company that makes really cool products like its range of can size projectors but the problem is they don't last long and they are pricey. There is no technical service, no replacement nor spare parts service and the warranty period is just 1 year.

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Reviewer Name: Sharon

Review Submission Date: 2020-06-01

Review Title: SOLD USED AS NEW
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Review Description: Unresponsive customer service. Customer service had no idea when my order would ship or arrive. They said they couldn't cancel my order. They said there were no supervisors or managers to help. I left request for callbacks. No response. Product arrived late, dirty, with loose cords, and empty plastic bags in box. It appears very used.

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Reviewer Name: Roman

Review Submission Date: 2018-05-27

Review Title: Excellent communication
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Review Description: Excellent communication, fast delivery. Product is outstanding as expected. I would highly recommend it to others - which I already did. The only negative is the absence of Nebula/Anker presence in Europe.

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Reviewer Name: Joshua

Review Submission Date: 2018-05-16

Review Title: I LOVE the Nebula as a projector
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Review Description: I LOVE the Nebula as a projector, but some of the apps on the app store like Google Play Music and Movies Anywhere don't work.