Users Voice for Segashop

17% users rated Terrible
3% users rated Poor
0% users rated Average
9% users rated Very Good
71% users rated Excellent
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Segashop Overall rating
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User Interface
Quality

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Review article published on: 28 Jun 2019

Last updated by on 08 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Oct 2022 5 4.8 4.3 4.6 4.2 1
Nov 2022 4.4 4.9 2.4 4.2 3.9 1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.8 1.7 3.6 3.1 1.4
Mar 2023 4.5 5 5 5 5 5
Line Chart for Rating of peer stores

segashop.co.uk

framesdirect.com

lookfantastic.com

mahabis.com

jomashop.com

farmrio.com

Detailed Segashop Review by

Introduction:

Segashop.co.uk is an online store that specializes in video game consoles, accessories, and merchandise. It is the official website of Sega, one of the leading game developers in the world. With a wide range of high-quality products at competitive prices, segashop.co.uk is a one-stop-shop for gamers and Sega fans.

Pros and Cons:

Pros:
  • Official Sega store
  • Wide range of products
  • Competitive pricing
  • Excellent customer service
  • Free shipping for orders over £50
  • Fast and efficient shipping
Cons:
  • Limited product availability
  • No loyalty program
  • No live chat support

User Experience:

Segashop.co.uk has an intuitive and user-friendly interface, which makes it easy for customers to navigate the website and find what they are looking for. The website is well-organized, and the products are categorized, which helps customers save time when searching for specific items. The checkout process is also simple and straightforward, with various payment options available.

Pricing and Value for Money:

Segashop.co.uk offers competitive pricing, which makes it an attractive option for customers looking to purchase video game consoles, accessories, and merchandise. In addition, the website frequently offers promotions and discounts, which helps customers save even more money. The quality of the products is also excellent, which adds value to the customer's purchase.

Alternatives:

Some alternatives to Segashop.co.uk include Game, Amazon, and eBay, all of which offer a wide range of video game consoles, accessories, and merchandise. However, Segashop.co.uk's advantage lies in being the official store of Sega, which means customers can be assured of the authenticity and quality of the products.

Customer Service:

Segashop.co.uk provides excellent customer service, with a dedicated customer support team available to assist customers with their queries and concerns. Customers can contact the support team via email or phone, and the response time is fast. The website also has a comprehensive FAQ section, which provides customers with answers to common questions.

Product Quality and Selection:

Segashop.co.uk offers a wide range of high-quality products, including video game consoles, accessories, and merchandise. The products are of excellent quality, and customers can be assured of their authenticity, as they are sourced directly from Sega. However, the website's product selection is limited, which may be a disadvantage for customers looking for specific items.

Website Usability:

Segashop.co.uk is easy to use, with a clean and simple interface. The website is optimized for speed, and the pages load quickly, which enhances the user experience. The website's search function is also efficient, and customers can quickly find the products they are searching for.

Returns and Exchanges:

Segashop.co.uk has a comprehensive returns and exchanges policy. Customers can return or exchange their products within 14 days of receiving them, provided they are in their original condition and packaging. The website provides customers with a prepaid returns label, which makes the process easy and hassle-free.

Promotions and Discounts:

Segashop.co.uk offers various promotions and discounts on a regular basis. Customers can sign up for the newsletter to receive updates on upcoming promotions and discounts. In addition, the website offers free shipping for orders over £50, which is an excellent value for money.

Reputation:

Segashop.co.uk has a solid reputation, with many satisfied customers. The website's partnership with Sega adds to its credibility, as customers can be assured of the authenticity and quality of the products. The website has also received positive reviews on various review websites and forums.

Payment Options:

Segashop.co.uk offers various payment options, including credit/debit cards, PayPal, and Klarna. The website uses secure payment gateways, which ensures that customers' sensitive information is protected.

Loyalty Programs:

Segashop.co.uk does not offer a loyalty program or rewards program, which may be a disadvantage for customers looking for additional perks and benefits.

Customer Reviews:

Segashop.co.uk has received positive reviews from many satisfied customers. The website has an excellent rating on various review websites, with customers praising the website's quality products, competitive pricing, and excellent customer service.

Community Involvement:

Segashop.co.uk is actively involved in the gaming community, sponsoring and supporting various gaming events and competitions. The website also has a blog section, which provides customers with updates on the latest gaming news and trends.

Shipping and Costs:

Segashop.co.uk offers fast and efficient shipping, with free shipping for orders over £50. The website uses reliable shipping carriers, and customers can track their orders online. The website ships to various countries worldwide, with shipping costs varying depending on the destination. In conclusion, Segashop.co.uk is an excellent online store for video game consoles, accessories, and merchandise. The website's partnership with Sega adds to its credibility, and customers can be assured of the authenticity and quality of the products. The website's competitive pricing, excellent customer service, and fast shipping make it an attractive option for gamers and Sega fans. However, the website's limited product selection and lack of a loyalty program may be a disadvantage for some customers.

Segashop Recent User Reviews

User Rating

5 stars

39

4 stars

10

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Reviewer Name: Dani

Review Submission Date: 2022-12-16

Review Title: Great items and great prices over Black…
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Review Description: Great items and great prices over Black Friday sale. Postage took a bit longer than expected but has been strikes etc so may be a RM issue

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Reviewer Name: J D

Review Submission Date: 2022-09-01

Review Title: Good quality, good price, fast shipping
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Review Description: Good quality price and shipping

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Reviewer Name: Sharon

Review Submission Date: 2022-08-17

Review Title: Very Happy
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Review Description: Very Happy. I placed an order and it arrived very quick. Shortly afterwards the earphones came apart and I contacted Sega about them. It was refunded to me straight away and they were very helpful and polite. Will be buying from them again for defo.

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Reviewer Name: Blue Sonic

Review Submission Date: 2021-12-29

Review Title: 5 weeks and a dozen emails to receive a…
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Review Description: 5 weeks and a dozen emails to receive a refund for a missing order, 5 weeks are arguing having to phone royal mail because the choose not to believe their customers will never use againabysmal customer service

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Reviewer Name: Blue Sonic

Review Submission Date: 2021-12-29

Review Title: 5 weeks and a dozen emails to receive a…
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Review Description: 5 weeks and a dozen emails to receive a refund for a missing order, 5 weeks are arguing having to phone royal mail because the choose not to believe their customers will never use againabysmal customer service

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Reviewer Name: Amir Ali

Review Submission Date: 2021-11-01

Review Title: Scammers
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Review Description: Took money out of my account and showed an error. Absolute scammers.

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Reviewer Name: Amir Ali

Review Submission Date: 2021-11-01

Review Title: Scammers
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Review Description: Took money out of my account and showed an error. Absolute scammers.

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Reviewer Name: Carl llewellyn

Review Submission Date: 2021-01-21

Review Title: Terrible customer support I had Troy…
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Review Description: Terrible customer support I had Troy Total War from epic game store and also the Amazons DLC, after formatting my PC I managed to put Troy total back on, but no Amazons DLC.. it disappeared from my account contacted Sega would not help, disappointing of such a big company and only a £7 DLC

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Reviewer Name: Carl llewellyn

Review Submission Date: 2021-01-21

Review Title: Terrible customer support I had Troy…
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Review Description: Terrible customer support I had Troy Total War from epic game store and also the Amazons DLC, after formatting my PC I managed to put Troy total back on, but no Amazons DLC.. it disappeared from my account contacted Sega would not help, disappointing of such a big company and only a £7 DLC

👤

Reviewer Name: P X S

Review Submission Date: 2020-03-22

Review Title: Fast delivery and good quality items
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Review Description: Fast delivery and good quality items. My only gripe is that Virtua Fighter 6 hasn't been green lit yet ?

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