Users Voice for Sephora

62% users rated Terrible
9% users rated Poor
1% users rated Average
4% users rated Very Good
25% users rated Excellent
Pie Chart Review Representation for Sephora
Sephora Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Reviewed by on 07 Sep 2022

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 1.4 1.7 5 4.5 5
Jul 2022 3 1.2 1 3 4.9 4.4
Aug 2022 2.2 1.1 1 5 4.8 2.8
Sep 2022 3.7 1.4 1 2.7 4.8 4.5
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Detailed Sephora Review by

sephora.com Review

Sephora is a renowned beauty retailer that sells a wide variety of skincare, makeup, and hair products. In this sephora.com review, we'll take a look at their customer service, their return policy, and some of their bestsellers.

Overview of sephora.com

If you're looking for a place to buy beauty products, sephora.com is definitely the online destination for you. The website offers an impressive selection of cosmetics, perfumes, and skin care products. Plus, the prices are always reasonable.

As a beauty lover myself, I can tell you that sephora.com always has the latest and greatest beauty products available. The website is well organized and easy to navigate. Plus, there are always special deals available on select items. So if you're in the market for a new beauty product, sephora.com is definitely worth checking out!

The different types of products sephora.com offers

Sephora is a store that offers a wide variety of beauty and fragrance products. They have everything from makeup to skincare to haircare.

One of the best things about Sephora is their selection of products. They have a wide range of brands, so you can find whatever you're looking for.

Another great thing about Sephora is their customer service. If you have any questions about a product or about your order, the staff is always happy to help.

Overall, Sephora is a great store that offers a wide variety of products and excellent customer service.

Reviews of products on sephora.com

If you're looking for a place to buy beauty products, then you need to check out sephora.com.

Sephora is one of the most popular online stores for beauty products. They have a wide variety of brands and products, so there's sure to be something that you'll love.

One of the things that makes sephora so great is their customer service. They're always willing to help you find the right product and answer any questions that you may have. Plus, they have a great return policy if you don't love your purchase.

Whether you're looking for make-up, skin care products, or hair care products, sephora has everything that you need and more. So be sure to check them out today!

sephora.com Reviews on Customer support, Shipping, Delivery, Return, Refunds and Quality

Sephora.com is a popular online store that sells beauty products and fragrances. Reviewers on this website generally have positive things to say about the customer support, shipping, delivery, return, refunds and quality of the products.

One reviewer commented that she was very happy with the service she received when she returned a product. She received a full refund and didn't have to go through any hoops or fight with Sephora.com to get her refund.

Other reviewers also had great things to say about the customer support they received from Sephora.com. They said that the employees were helpful and knowledgeable about the products. They also said that they received their orders quickly and without any problems.

Overall, reviewers on Sephora.com generally praise the customer service they receive from this website. They say that it is easy to navigate the website, find what they're looking for and contact customer support if there are any problems with their order.

Editorial Opinion and Ratings for sephora.com

The sephora.com beauty reviews are always a topic of discussion, as people have different opinions on what they like and don't like about the store.

Overall, sephora.com is a great place to go for beauty products. The store has a wide range of products that are available to buy, and the prices are very reasonable.

The only downside to sephora.com is that some of the products just don't live up to the hype. For example, the Sephora Collection Eye Shadow in Dusk is one of the most popular shadows on the store, but many people don't think it's that great.

Nevertheless, overall sephora.com is a great place to go for beauty products, and the ratings reflect this. The site has an average rating of 4.5 stars out of 5 from over 150 reviews.

Editorial Verdict for sephora.com

Sephora is a go-to store for beauty lovers of all levels. Whether you're a beginner just starting out, or an experienced pro, Sephora has a department perfect for you.

One of the standout features of Sephora is their range of beauty products. From face masks to lipstick, they have everything you need to enhance your natural beauty.

Sephora also has a wide range of brands available, so you can find the perfect makeup for your unique skin tone. And if you're feeling experimental, there's no better place to find new beauty trends.

If you're looking for the best beauty experience possible, look no further than Sephora. With everything from makeup to haircare, they have everything you need to feel your best.

Step by Step Guide to Save at sephora.com

If you're looking to save money at Sephora, follow our step-by-step guide. We'll show you how to find the best deals, how to use coupon codes, and more.

First, sign up for the Sephora email newsletter. This will give you exclusive discounts and offers that you won't find anywhere else. You can also access this newsletter through the "Notifications" section of the Sephora website.

Next, use coupon codes when shopping at Sephora. These codes can be found on the product pages or in the "Coupons" section of the website. You can also print out coupons and bring them with you to stores.

Finally, be sure to use Sephora's return policy if something doesn't fit or you don't like it. Returns are free if you have your receipt and the item is in its original condition.

sephora.com Coupon Codes, Promo Codes & Discount Offers

If you're looking for a place to buy beauty products, then sephora.com is definitely worth checking out. They offer a vast array of products, including makeup, skin care, haircare and more. In addition to their product selection, sephora.com also offers great deals on their products. You can often find promo codes and discounts that make shopping at the website even more affordable.

Conclusion

If you're looking for a reliable beauty destination, Sephora is definitely worth checking out. With an extensive range of products and an impeccable customer service, you're sure to find what you're looking for on this website. Plus, the prices are always reasonable, so there's really no reason not to give it a try!

Frequently Asked Questions (FAQS)

  • Does sephora.com ship internationally?

    yes, sephora.com ships globally

  • Why does sephora.com have so many product mentions?

    Sephora is a big brand, and it provides many products. Sephora will easily keep up with the competition in terms of the number of products sold.

  • How can I use an sephora.com coupon?

    sephora.com offer unique discounts and promo codes every day, so be sure to check back often! You can find one of these discounts under the Promo tab.

  • Is sephora.com in Canada?

    Yes, sephora.com is headquartered in Canada and it's the official Canadian website for any customers in the country.

  • Is sephora.com a Canadian site?

    No, Sephora is in 365 locations around the world.

  • Why is sephora.com not a real store?

    The website is not a store because sephora.com company does not sell goods. sephora.com website is simply to provide information on the products that sephora.com offer.

  • Is sephora.com only in Canada?

    Yes, sephora.com are only available in Canada currently.

  • What types of products can I find on sephora.com

    Customers can find a vast range of products on the sephora website from cosmetics, skincare, makeup, fragrance and haircare.

  • Do the cosmetics at sephora.com come with a guarantee?

    All sephora.com cosmetics come with a 100% satisfaction guarantee so if you're unhappy with your purchase, send it back to sephora.com for a full refund or replacement.

  • Does sephora.com offer a toner?

    Yes! A toner is included in each of the kits for acne, wrinkles and makeup.

Recommended by 1243+ verified customers on Trustpilot

'Poor'
Based on 1243 reviews

Sephora Recent User Reviews

User Rating

5 stars

15

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Reviewer Name: Customer

Review Submission Date: 2022-08-14

Review Title: Empty shelves
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Review Description: I went to a local mall and stopped by the Sephora in JC Penny’s to get some mascara. The store looked completely normal from the outside but upon closer examination—the shelves were 90% empty! There was very little stock, just testers. The sales lady and I just wandered around looking for any remaining inventory, and I got so unnerved I finally just left without buying anything. It was the eeriest thing I’ve ever seen. Why would you open your store to the public when it’s cleaned out like that?

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Reviewer Name: andra crissie

Review Submission Date: 2022-08-12

Review Title: I will forever shop at Sephora
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Review Description: So many bad reviews but I love this store. Great brands, prices are good, and the shipping is fast enough. I will shop again!

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Reviewer Name: Ava Nobile

Review Submission Date: 2022-08-04

Review Title: Sephora is expensive
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Review Description: Sephora is expensive, but the product I was looking into buying was there and was inexpensive. I also got 2 free samples out of the deal, which wasn't so bad. So that was good.

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Reviewer Name: Alex Nord

Review Submission Date: 2022-07-26

Review Title: Horrible customer service
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Review Description: Horrible customer serviceDelivery was fast but one of my make up pallets was crashed and when i contacted customer support they did nothing

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Reviewer Name: Boxer Mom

Review Submission Date: 2022-07-21

Review Title: I've made several purchases from…
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Review Description: I've made several purchases from Sephora and have always been pleased. The ladies in the store are always helpful and up-beat. Love the free samples that come with online purchases.

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Reviewer Name: Jennifer Koenig

Review Submission Date: 2022-07-19

Review Title: Terrible service from store to
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Review Description: Terrible service from store to corporate Their cashier told me a wrong return policy when I try to follow that policy They advise too bad so sad They're sticking to their policy and willing to lose $500 to $1000 annually just from me. Not to mention I have 3 teenage girls who are now into facial and beauty products Looks like Ulta will now be getting our business. In the last 90 days I have spent close $480 and Sephora is willing to lose that over a $39 product which I had a receipt for and buying more stuff.

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Reviewer Name: Ashlee Schinning

Review Submission Date: 2022-07-11

Review Title: I ordered off Sephora online instead of…
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Review Description: I ordered off Sephora online instead of going to Ulta next door for the free samples that were offered. I received my order and the samples were not included. When I went into a Sephora store, the sales associate was very rude. I showed the online order items and the slip in the box where it shows the samples were not there. Next time I will go to Ulta so I don’t have to wait on shipping and the associates are pleasant.

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Reviewer Name: Bonnie Cook

Review Submission Date: 2022-07-11

Review Title: They overcharged for a canceled order.
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Review Description: They overcharged for a canceled order.They blamed the slow return on the financial institution.I work for a financial institution. The form email they send out blames the financial institution processing times. Instead of taking any accountability. You push back then they blame klarna. Talk to customer service they reread the same statement over to you again and again. Not work the frustration. I spend less time blocking them or disputing with my financial institution then trying to resolve anything with sephora. Irresponsible company run!

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Reviewer Name: KB

Review Submission Date: 2022-06-27

Review Title: Awful customer service
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Review Description: I recently visited Val d’ Europe in France and was really upset with the dreadful service I received in the Sephora shop. I was totally ignored and felt very embarrassed with the way I was treated. I love the make up and have bought in several shops but I think this is the worst one. Good training and better managers are needed.I was also in Florida recently and the service was not any better there either, very disappointed.

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Reviewer Name: RF

Review Submission Date: 2022-06-23

Review Title: Good service at best
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Review Description: Good service at best. But their selection is still better than most