Servermonkey Reviews

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91 Votes

40 Reviews

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In the Computer Store category

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10% users rated Terrible
0% users rated Poor
5% users rated Average
45% users rated Very Good
40% users rated Excellent
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E Esam Seyam
537 days ago

Exceptional Service That Exceeded My Expectations

My experience with servermonkey.com was nothing short of exceptional. From the moment I navigated their user-friendly website to the swift and seamless delivery of my order, every aspect of their service exceeded my expectations. Not only was the process incredibly straightforward, but the quality of their products was outstanding. The server I purchased was in impeccable condition and performed flawlessly, showcasing the high standards maintained by servermonkey.com. What truly stood out to me was their unparalleled customer service. Their team was not only knowledgeable and responsive but also displayed a genuine willingness to ensure that my needs were met. Their dedication to customer satisfaction was palpable and left a lasting impression on me. Overall, I can confidently say that servermonkey.com has set the bar high for excellence in both product quality and customer service. I wholeheartedly recommend their services to anyone in need of reliable, top-notch server solutions.
E Esam Seyam
537 days ago

Exceptional Service Beyond Expectations: A Raving Review for ServerMonkey

My experience with ServerMonkey has been nothing short of exceptional. From the moment I reached out to them for assistance, their team went above and beyond to ensure my needs were not just met, but exceeded. The level of professionalism and expertise they exhibited was truly impressive. Not only did they promptly address my concerns, but they also provided valuable insights and solutions that I had not even considered. What sets ServerMonkey apart is their genuine commitment to customer satisfaction. They don't just provide a service; they create an experience that leaves a lasting impression. I have dealt with many companies in the past, but ServerMonkey's dedication to their customers truly stands out. The support I received was not only helpful but also personalized, making me feel valued and appreciated as a customer. Moreover, the quality of their service is outstanding. The team at ServerMonkey is knowledgeable, efficient, and proactive. They not only resolved my immediate issues but also took the time to educate me on best practices and preventive measures for the future. I can confidently say that thanks to ServerMonkey, I now have a reliable partner I can trust for all my server needs. In conclusion, if you are looking for a company that delivers on its promises and goes the extra mile for its customers, look no further than ServerMonkey. Their exceptional service, combined with their dedication to exceeding expectations, has earned them a loyal customer in me. I wholeheartedly recommend ServerMonkey to anyone seeking top-notch service and unparalleled support.
M Miyali Singh
1483 days ago

Exceptional Service and Impressive Results

I recently had the pleasure of utilizing servermonkey.com's services, and I must say, I was thoroughly impressed. From the moment I reached out for assistance, the team was incredibly responsive and attentive to my needs. They provided me with a level of support and expertise that surpassed my expectations. Not only did servermonkey.com deliver on their promises, but they also went above and beyond to ensure that I was completely satisfied with the results. Their dedication to customer satisfaction is truly commendable and sets them apart from other service providers. I would highly recommend servermonkey.com to anyone in need of top-notch service and unparalleled expertise. Thank you for your outstanding work!
M Miyali Singh
1483 days ago

Exceptional Service Beyond Expectations

My experience with servermonkey.com has been nothing short of exceptional. From start to finish, the team exceeded my expectations with their top-notch services. The level of professionalism and efficiency showcased throughout the process left me in awe. Not only did servermonkey.com deliver on their promises, but they also went above and beyond to ensure that every aspect of my project was handled with care and precision. Their attention to detail and commitment to customer satisfaction truly set them apart from the rest. I am delighted with the results and would not hesitate to recommend servermonkey.com to anyone in need of reliable and impeccable service. Thank you for a job well done!
B Bailey Ervin
1499 days ago

Exceeding Expectations: A Testimonial for ServerMonkey

When I first approached ServerMonkey.com with my requirements, I had no idea that I would be so impressed with the service I received. From the moment I reached out, the team at ServerMonkey listened attentively, understanding my needs and addressing them without hesitation. What truly stands out to me is their commitment to keeping their promises. There were no "ifs" or "buts" - just a dedicated team ensuring that every aspect of my requirements was met. The level of service and the genuine care for the customer experience is unparalleled. Thank you, ServerMonkey, for not only meeting my needs but exceeding my expectations. I highly recommend ServerMonkey to anyone in need of exceptional service and a team that truly cares about their customers.
B Bailey Ervin
1499 days ago

Fulfilled Beyond Expectations!

After a remarkable experience with servermonkey.com, I can't help but express my immense satisfaction. The impeccable service provided by their team not only met but exceeded my expectations. They listened attentively to my needs, swiftly addressing every concern without hesitation. My gratitude knows no bounds for their unwavering commitment to delivering on their promises. Thank you, servermonkey.com, for epitomizing exceptional customer service!
M Matthew Flaig
2162 days ago

Unbeatable Prices and Reliable Service at ServerMonkey

As a loyal customer of ServerMonkey, I can confidently say that their offerings are simply unmatched. When I initially encountered a glitch with their contact number, I was momentarily taken aback, but the prompt and efficient resolution by their customer service team truly won me over. Despite the initial hiccup, the cost-effective prices, even with shipping charges factored in, were far more economical compared to other providers. The seamless service and high-quality products make me a happy and satisfied customer overall. ServerMonkey has undoubtedly earned my trust and continued business. Cheers to an exceptional team providing top-notch service!
M Matthew Flaig
2162 days ago

Affordable Prices with Quality Service: A Pleasant Surprise!

As a happy customer of servermonkey.com, I wanted to share my experience. Initially, I encountered a small hiccup when trying to reach out for assistance via phone, but that issue was quickly resolved through their responsive online support. While the shipping charges seemed a tad high, I was pleasantly surprised that even with the added cost, their overall price still beat out many competitors. My interactions with their customer service team were pleasant, and the efficiency of their order processing left me impressed. Despite the initial confusion, I found the end-to-end experience with servermonkey.com to be smooth and hassle-free. I appreciate their commitment to quality service and affordability. Thank you, servermonkey.com, for a valuable experience!
J Juan Morales
2162 days ago

Outstanding Service and Support from ServerMonkey

Over the years, our experience with ServerMonkey has been nothing short of exceptional. Their sales representatives have consistently gone above and beyond to ensure our server upgrade needs are met, providing invaluable assistance and expertise along the way. What truly sets ServerMonkey apart is their unwavering commitment to customer satisfaction. When we encountered an issue with a noisy server, their support team promptly and seamlessly replaced the entire unit without hesitation or inconvenience. This level of dedication is a testament to their top-notch support and replacement policy. I must also extend special commendation to Paul for his outstanding work in Enterprise sales. His patience and willingness to work closely with us ensured a smooth and tailored experience, making him an invaluable asset to the company. In conclusion, ServerMonkey has proven to be a trustworthy and reliable partner, consistently delivering exceptional products and support. We highly recommend their services to anyone seeking quality solutions for their server needs.
J Juan Morales
2162 days ago

Exemplary Support and Outstanding Service – A Beacon of Reliability

Embarking on the journey to enhance our server infrastructure has been a seamless and gratifying experience, all thanks to Server Monkey. I can confidently attest to their unwavering commitment to professionalism and customer satisfaction. Year after year, I have entrusted them with our server upgrades, and each time, they have surpassed expectations. What truly sets Server Monkey apart is their dedicated and knowledgeable sales representatives. These individuals are not only resourceful but also genuinely caring, ensuring that every purchase meets our specific requirements. I once encountered an issue with a server whose fans resounded like a jet engine. Despite numerous attempts to resolve the matter, the problem persisted. However, the moment I reached out to Server Monkey, they promptly replaced the entire server without any hassle. Moreover, their support and replacement policy is a testament to their unparalleled commitment to customer satisfaction. This level of reliability and efficiency is a rare gem in today's business landscape. Special mention must be made of Paul, the epitome of patience and expertise in Enterprise sales. His guidance and unwavering support have been instrumental in our journey towards server optimization. With Paul by your side, rest assured that every query will be addressed with precision and care. In conclusion, Server Monkey is not merely a vendor; they are a partner dedicated to your success. For anyone seeking exceptional service and unparalleled support in the realm of server solutions, look no further than Server Monkey.
J Jonathan Southwell
2164 days ago

Outstanding Customer Service and Quality Products

When I discovered servermonkey.com, I was hesitant to make my first purchase, but after reading countless positive reviews, I decided to give it a try. I have now made multiple purchases with them, and I can confidently say that they are a fantastic company with exceptional service. One time, I encountered a small issue with my order due to a mistake on my part. Despite my error, the support team at servermonkey.com went above and beyond to help me resolve it. They were incredibly responsive and understanding, and although the initial shipping mishap occurred, their willingness to make it right left a lasting impression on me. Their dedication to customer satisfaction and the quality of their products have earned my trust, and I will undoubtedly continue to support this outstanding company. If you're looking for a reliable and customer-focused business, I highly recommend servermonkey.com.
J Jonathan Southwell
2164 days ago

Turning a Minor Setback into Lasting Trust: A Customer’s Journey with ServerMonkey

In my experience with ServerMonkey, I have found them to be a stellar company with top-notch service. Over time, I have made several purchases with them, each time being met with efficiency and professionalism that truly sets them apart. However, every journey comes with its bumps, and mine happened with my last order. Due to a simple oversight on my end, I forgot to log into my account during checkout. Consequently, when I used PayPal to pay, the wrong shipping address was automatically loaded. Frustrated and worried, I reached out to their customer support team immediately. While they assured me that they would ship the item to the correct address, unfortunately, the package ended up being sent to the old incorrect one. Despite this hiccup, the way ServerMonkey handled the situation was a testament to their commitment to customer satisfaction. Their prompt responses, genuine concern, and willingness to make amends showed me that they value their customers above all else. The mistake was acknowledged, and they took full responsibility for it. This incident not only highlighted their dedication to rectifying errors but also cemented my trust in their brand. I appreciated their transparency and the effort they put into resolving the issue. It is rare to come across a company that not only admits when they fall short but also goes above and beyond to make it right. Even though this experience had its challenges, I will continue to be a loyal customer of ServerMonkey. Their track record of excellence speaks volumes, and I have full confidence that they will continue to deliver exceptional service in the future. Thank you, ServerMonkey, for turning a potential setback into a shining example of customer care and reliability.
J Jeremy Hansen
2173 days ago

A Reliable and Secure Purchase: A Testimonial for Server Monkey’s CPUs

Upon receiving my order of CPUs from servermonkey.com, I was initially concerned when I noticed the box had suffered some damage during transit. However, upon inspection, I was impressed to find that the CPUs were impeccably packaged. Each item was meticulously enveloped in separate anti-static bags and cushioned with ample bubble wrap, ensuring their safety despite the external mishandling. This level of attention to detail stands in stark contrast to a previous disappointing experience on a different platform, where the CPUs arrived in a subpar plastic bag and were rendered unusable due to damage incurred in transit. The stark difference in packaging reaffirmed my decision to rely on Server Monkey for future purchases, confident in the knowledge that they uphold high standards of quality and security. I am truly grateful for the peace of mind that comes with knowing that Server Monkey prioritizes the protection of their products, ensuring that customers like me receive their purchases in optimal condition. This experience has solidified my trust in Server Monkey as a reliable and reputable source for my technological needs. Thank you for your commitment to excellence!
J Jeremy Hansen
2173 days ago

Unmatched Quality and Care at ServerMonkey: A Testimonial

I cannot express my gratitude enough for my experience with ServerMonkey. The CPUs I ordered arrived in a box that, yes, may have seen better days during transit, but what truly mattered was the impeccable packaging inside. Each processor was cocooned in its own anti-static bag, nestled within layers of bubble wrap, ensuring their protection. This level of attention to detail is unmatched in the industry. After a regrettable incident with a careless eBay seller, who shipped my CPUs in a flimsy plastic bag resulting in irreparable damage, I knew I needed a trustworthy source. ServerMonkey's commitment to shipping products properly reassured me that my investment would not go to waste, and indeed, both CPUs were in perfect working condition upon arrival. Thank you, ServerMonkey, for setting the standard in quality, care, and reliability. I am now a loyal customer for life.
J Jeremy
2176 days ago

Outstanding Service and Exceptional Flexibility!

I cannot speak highly enough of my experience with ServerMonkey. Their exceptional service and unwavering commitment to customer satisfaction truly set them apart. When an unforeseen delay in my shipment occurred, they went above and beyond to keep me informed every step of the way, alleviating any concerns I had. What truly impressed me was their flexibility and willingness to accommodate my request to split the order, ensuring that a single server was shipped ahead of time to meet my urgent deadline. This level of dedication and personalized attention is rare to find in today's business landscape. I am incredibly grateful for their stellar service and will undoubtedly be a loyal customer for years to come. Thank you, ServerMonkey, for exceeding my expectations!

Introduction:

ServerMonkey is a trusted online retailer specializing in refurbished IT equipment, including servers, networking equipment, and storage solutions. With a commitment to cost-effective and sustainable technology solutions, ServerMonkey has become a go-to destination for businesses and individuals looking for reliable and affordable hardware.

Pros:

  • Wide Selection: ServerMonkey offers a vast range of refurbished servers and IT equipment from top brands, giving customers plenty of choices to meet their specific needs.
  • Cost Savings: Buying refurbished equipment from ServerMonkey allows customers to save significantly compared to purchasing new, making it an attractive option for budget-conscious buyers.
  • Eco-Friendly: By extending the lifecycle of hardware through refurbishment, ServerMonkey helps reduce electronic waste and promotes sustainability in the IT industry.

Cons:

  • No Brand-New Products: As a retailer specializing in refurbished equipment, ServerMonkey does not sell brand-new items. This may be a drawback for customers who require the latest hardware.

User Experience:

ServerMonkey provides a user-friendly online platform, ensuring a seamless shopping experience. The website's intuitive navigation makes it easy to browse products, compare specifications, and find the right equipment. The search function and filters simplify the process of narrowing down options, allowing users to quickly locate the desired products.

Pricing and Value for Money:

ServerMonkey offers highly competitive pricing on refurbished IT equipment, allowing customers to obtain quality hardware at a fraction of the cost of new alternatives. The value for money is exceptional, as each product goes through rigorous testing and inspection to ensure optimal performance.

Customer Service:

ServerMonkey prioritizes customer satisfaction by providing excellent support. Their knowledgeable and responsive team is available via phone, email, and live chat to assist customers with inquiries and technical assistance. The company strives to address any concerns promptly, ensuring a positive customer experience.

Product Quality and Selection:

ServerMonkey takes pride in providing high-quality refurbished IT equipment. Each product undergoes a thorough refurbishment process, including comprehensive testing and cleaning, to ensure optimal functionality. The wide selection of servers, storage solutions, and networking equipment cater to different business requirements.

Website Usability:

The ServerMonkey website is clean, well-organized, and easy to navigate. Visitors can quickly find the products they need, thanks to the intuitive layout and clear categorization. The website also provides detailed specifications and photos for each item, ensuring customers make well-informed purchasing decisions.

Returns and Exchanges:

ServerMonkey offers a hassle-free returns and exchange policy within a specified timeframe. In case customers receive a defective or incompatible product, they can contact customer support to initiate the return process. ServerMonkey's responsive team ensures that any issues are resolved promptly, either through replacement or refund.

Promotions and Discounts:

ServerMonkey frequently offers promotional discounts, special deals, and clearance sales, allowing customers to enjoy even more cost savings. By regularly checking the website or subscribing to the newsletter, users can stay updated on the latest offers and grab attractive discounts on refurbished IT equipment.

Reputation:

ServerMonkey has established a strong reputation in the industry as a reliable and trusted retailer. With over 15 years of experience, the company has garnered positive feedback from countless customers who have benefited from their cost-effective solutions. ServerMonkey's commitment to quality, affordability, and customer satisfaction has contributed to its excellent reputation.

Payment Options:

ServerMonkey supports various payment methods, including major credit cards, PayPal, and wire transfers. This flexibility allows customers to choose the most convenient option for their transactions, ensuring a smooth and secure checkout process.

Loyalty Programs:

ServerMonkey does not currently offer a loyalty program. However, customers can enjoy ongoing discounts and promotions, providing continuous value for their purchases.

Customer Reviews:

Online customer reviews for ServerMonkey are overwhelmingly positive. Customers appreciate the quality of the refurbished equipment, prompt customer service, and significant cost savings. These reviews demonstrate the high level of satisfaction and trust that customers have in ServerMonkey's products and services.

Community Involvement:

ServerMonkey actively participates in various community initiatives related to technology and sustainability. They make efforts to promote environmental responsibility by extending the life of IT equipment and minimizing electronic waste. Through collaborations and partnerships, ServerMonkey contributes to the betterment of the industry and the community as a whole.

Shipping and Costs:

ServerMonkey offers reliable shipping services to customers worldwide. The company ensures secure packaging and prompt delivery of products. Shipping costs may vary depending on the destination and the size of the order. Customers can choose from various shipping options available during the checkout process, allowing them to select the most suitable method for their needs.

In conclusion, ServerMonkey is a trusted provider of refurbished IT equipment, offering a wide selection, cost savings, and eco-friendly solutions. With a commitment to customer satisfaction, top-notch product quality, and excellent customer service, ServerMonkey has earned its reputation as a reliable destination for businesses and individuals seeking affordable and reliable hardware.