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Sesamecare.com is an online healthcare platform that offers affordable and convenient healthcare services to patients across the United States. The platform provides virtual appointments with licensed healthcare providers, diagnostic tests, and medication delivery services. Patients can use Sesamecare to schedule appointments for various types of medical care, including dermatology, primary care, mental health, and sexual health.
Pros and Cons
Pros: Sesamecare offers affordable healthcare services, works with licensed healthcare providers, and provides an easy-to-use online platform for scheduling appointments and receiving care. The platform also offers medication delivery services, which can be convenient for patients who need prescription medications but cannot visit a pharmacy. Additionally, Sesamecare allows patients to access a wide range of healthcare services from the comfort of their homes.
Cons: While Sesamecare offers low-priced services, the platform may not be the best option for patients who require in-person care. Sesamecare is strictly for virtual appointments and does not provide any in-person services. The platform also does not accept insurance, which may make it difficult for some patients to pay for their healthcare services.
User Experience
Sesamecare offers an intuitive and easy-to-use online platform for scheduling appointments and receiving healthcare services. The platform allows users to search for healthcare providers based on their location, specialty, and availability. Users can also view provider profiles and read reviews from other patients before scheduling an appointment.
Pricing and Value for Money
Sesamecare offers affordable healthcare services, with prices ranging from $25 to $120 per appointment, depending on the type of care needed. The platform also offers medication delivery services, which can be convenient for patients who cannot visit a pharmacy. While Sesamecare does not accept insurance, its low prices make it an attractive option for patients without insurance or those with high deductibles.
Alternatives
Alternative platforms to Sesamecare include Teladoc, Amwell, Doctor on Demand, and MDLive. These platforms offer similar virtual healthcare services, including telemedicine appointments, but may vary in terms of pricing, provider availability, and type of care offered.
Customer Service
Sesamecare offers customer support via phone and email. The platform also provides a help center with frequently asked questions and answers. Patients can contact customer support with any issues they may have during the appointment scheduling or care delivery process.
Product Quality and Selection
Sesamecare works with licensed healthcare providers to deliver high-quality healthcare services to patients. The platform offers a wide range of healthcare services, including primary care, dermatology, mental health, and sexual health. Patients can choose a provider based on their specialty and availability.
Website Usability
Sesamecare's website is user-friendly and easy to navigate. Users can search for providers based on their location, specialty, and availability. They can also schedule appointments and view provider profiles with ease.
Returns and Exchanges
Sesamecare does not offer returns or exchanges on healthcare services, as these are non-refundable. However, if a patient is unsatisfied with their care experience, they can contact customer support to address any issues.
Promotions and Discounts
Sesamecare occasionally offers promotions and discounts for new patients. These promotions may include free appointment credits or percentage discounts on the first appointment. Patients can sign up for Sesamecare's email list to receive updates on promotions and discounts.
Reputation
Sesamecare has a strong reputation for delivering high-quality healthcare services to patients across the United States. The platform works with licensed healthcare providers who are experts in their fields. Sesamecare's low prices have also made it an attractive option for patients without insurance or those with high deductibles.
Payment Options
Sesamecare accepts all major credit and debit cards as payment for healthcare services. The platform does not accept insurance, so patients must pay for their services out of pocket.
Loyalty Programs
Sesamecare does not currently offer a loyalty program for patients.
Customer Reviews
Sesamecare has received positive reviews from patients, who praise the platform's affordable prices and convenience. Many patients appreciate the ability to schedule appointments and receive care from the comfort of their homes.
Community Involvement
Sesamecare is committed to improving access to healthcare for patients across the United States. The platform partners with community-based organizations to provide free or low-cost healthcare services to underserved communities.
Shipping and Costs
Sesamecare provides medication delivery services for an additional fee. The cost of shipping varies depending on the medication and delivery location. Patients can view the cost of shipping before finalizing their medication order.
Review Description: Dr Saling is great! So easy to work with and super attentive! I would give more stars if I could
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Reviewer Name: Caleb Brown
Review Submission Date: 2023-01-27
Review Title: I have seen Dr Mark Saling
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Review Description: I have seen Dr. Mark Saling a few times now and he is the most informative, nicest, and easiest doctors to talk to that I have ver met. Listens well and provides a smile with his service. Sesame itself has been of great help with getting my medication refilled when I wasn’t able to see a doctor in person.
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Reviewer Name: Sharon Samford
Review Submission Date: 2023-01-24
Review Title: My doctor was pleasant and thorough
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Review Description: My doctor was pleasant and thorough. I couldn't have had a better experience. It was Saturday and my regular doctor was not available to write a prescription for Paxlovid which was indicated for me. I will be back if I ever need help again.
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Reviewer Name: Hina
Review Submission Date: 2023-01-23
Review Title: It was great!
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Review Description: It was great because my mom was able to receive her care and prescription for her medicine. The Dr. was super nice, gave good advice, and helpful to give us discount on my mom’s prescription. Overall, the experience was amazing.
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Reviewer Name: Melissa Dickerson
Review Submission Date: 2023-01-22
Review Title: Great!
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Review Description: Fast, inexpensive, and easy! The doctor I saw was sympathetic and seemed to care about me as a person, rather than just another patient.
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Reviewer Name: customer
Review Submission Date: 2023-01-22
Review Title: Adewumi Bakare was amazing
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Review Description: Adewumi Bakare was amazing. He was professional and caring. He listened to me and address the issue. I had an antibiotic called in to my pharmacy within an hour and was quickly on the road to recovery. The scheduling process was seamless and very easy! I will definitely use Sesame in the future if needed
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Reviewer Name: Lisa Thorn
Review Submission Date: 2023-01-21
Review Title: All of the providers I have had contact…
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Review Description: All of the providers I have had contact with are extremely knowledgeable and very pleasant. Always on time as well. Very happy with the services at Sesame.
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Reviewer Name: heather
Review Submission Date: 2023-01-20
Review Title: Great bedside manner, easy process…
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Review Description: The doctor was in no rush to get through the visit, and really took the time to hear me out as well as explain what's going on and how treatment can help.The whole process was much less trouble than waiting for an appointment you then have to cross town for.
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Reviewer Name: Shelley
Review Submission Date: 2023-01-20
Review Title: Care When You Need It.
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Review Description: Excellent to have care wherever you are especially when going out is the last thing you want or need to do. Thorough assessment and reasonable cost. Will definitely use this service again. Easy to book and use.
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Reviewer Name: Druce Robinson
Review Submission Date: 2023-01-19
Review Title: Refund me
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Review Description: I missed an appointment due to signal issues with my crappy wireless provider. And they want to charge me still and keep my money when it's been one day into my membership. This is a bad way to treat a repeat customer. Customer support isn't understanding and for a companyof medical professionals yall seem greedy and out only for money.