Sheike Reviews

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14 Reviews

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D Des
124 days ago

Above and Beyond: A Shopping Experience to Remember

When I visited sheike.com.au, the service I received at the Morley store was truly exceptional. I was hesitant about a size 12 dress, but Sam went out of her way to assist me. Not only did she check if a size 14 was available, but she also created a warm and encouraging environment for me to try on the size 12. To my surprise, the dress fit perfectly. Although I didn't end up making a purchase, Sam's professionalism and non-judgmental approach turned a simple shopping trip into a delightful experience. Her genuine care and dedication to customer satisfaction are truly commendable. Thank you for going above and beyond, Sam!
R Ruby Jenkinson
176 days ago

Unforgettable Service at Sheike Frankston: A Heartfelt Review

I could not have asked for a better shopping experience than the one I had at Sheike in Frankston. The team, especially Adelaide, went above and beyond to make my visit truly unforgettable. As someone who typically dreads shopping, I was blown away by Adelaide's exceptional service and genuine care. On the lookout for the perfect outfit for my 25th birthday, Adelaide took the time to understand my style preferences and presented me with a variety of options, patiently guiding me towards finding "THE outfit." Her attention to detail and dedication to ensuring I felt confident and beautiful in my choice truly set this experience apart. I am grateful for the impeccable service and personalized touch that Adelaide and the entire team at Sheike provided. This visit not only transformed my perception of shopping but also made me a loyal customer. Thank you, Sheike Frankston, for making me feel valued and special. Your exceptional service deserves more than a 11/10 rating – it deserves recognition and appreciation.
E Erin
214 days ago

Empowered by ACCC: A Consumer’s Triumph

Reflecting on my experience with sheike.com.au, I must emphasize the importance of being aware of our consumer rights and standing up for them. After purchasing an item and encountering quality issues after just one wear and wash, I was disheartened by the lack of immediate resolution. However, through perseverance and seeking assistance from the ACCC, I successfully obtained the refund I was rightfully entitled to. This journey served as a poignant reminder to always be informed about consumer protections and to advocate for fair treatment. While my initial interaction with the store was disheartening, the outcome reinforced the significance of consumer advocacy in upholding standards of integrity and accountability. In light of this experience, I encourage fellow shoppers to remain vigilant, assert their rights, and seek assistance from regulatory bodies like the ACCC when faced with unjust practices. Let us empower ourselves by being informed consumers and championing transparency within the marketplace.
A Anastasia Nakopoulos
230 days ago

Transforming My Shopping Experience: An Oasis of Style and Efficiency at Sheike

Navigating through the virtual aisles of Sheike.com.au has truly been a game-changer for my wardrobe. The abundance of chic styles combined with frequent promotions has not only elevated my fashion sense but also made each browsing session a delight. What truly sets Sheike apart is its remarkable efficiency post-purchase. The speed at which orders are processed, packed, and shipped is unparalleled, showcasing a dedication to customer satisfaction that is truly commendable. I cannot help but shower accolades on Sheike for their impeccable service, earning a perfect 10/10 in my books. Thank you for transforming my online shopping experience into a seamless and stylish journey!
M Mom
447 days ago

A Pleasant Surprise at Sheike

I recently had the pleasure of shopping at sheike.com.au, and I must say, it was an unexpectedly delightful experience. Upon entering the store with my young daughter in tow, I was immediately drawn to two stunning items that I just had to have. However, with the presence of my little one, I hesitated to try them on at the store. The kind and understanding cashier assured me that I could take the items home to try on at my convenience. She emphasized that if they didn't fit right, I could simply return them without any hassle. Trusting her words, I made the purchase and left feeling satisfied. A few days later, when I returned to the store to make a return, I was met with a minor hiccup regarding the return policy. The assistant politely explained the restrictions, which took me by surprise as I had been assured otherwise during my initial visit. Despite the discrepancy, the staff handled the situation with grace and professionalism, which I deeply appreciated. Although I encountered a slight bump in the road, I left Sheike feeling overall pleased with my shopping experience. The quality of their items combined with the exceptional customer service truly sets them apart. Thank you, Sheike, for not only providing fashionable pieces but for also valuing customer satisfaction. I'll definitely be back for more!
A Ashleigh Flack
457 days ago

Resilient Fashion Enthusiast: Overcoming Customer Service Hurdles

At first, I was a long-time loyal customer, but my recent experience with sheike.com.au left me feeling disheartened. Let me share my story with you. I had purchased a stunning dress from them for a special event, only to fall unexpectedly ill and end up in the hospital for emergency surgery. When I finally recovered and went to return the dress, I was met with a cold response stating that I had surpassed the 14-day return period. Despite explaining my situation and the extenuating circumstances that kept me from reaching out sooner, I was met with a rigid adherence to policy rather than a display of empathy or customer care. It was disheartening to realize that the company lacked the compassion I had come to expect as a loyal customer. My experience, though disappointing, has taught me the importance of resilience in the face of adversity. While I may not be shopping with sheike.com.au in the future, I carry with me the strength to overcome such challenges and seek out companies that value their customers not just as consumers, but as individuals facing real-life hurdles.
A Anonymous
558 days ago

Above and Beyond: A Touch of Excellence at Sheike

Let me take a moment to express my utmost gratitude to the team at Sheike, especially the Eastland store, for the exceptional customer service experience I encountered. It was a true delight to be assisted by Cathy, whose dedication and commitment to ensuring customer satisfaction went above and beyond any expectations I had. From the moment I walked into the store, I was greeted with a warm smile and genuine enthusiasm. Cathy's attentiveness to my needs and her genuine interest in helping me find the perfect outfit truly set Sheike apart from any other retailer. Her friendly demeanor and willingness to go the extra mile made my shopping experience not just enjoyable, but memorable. Sheike has truly outdone themselves by having such a gem like Cathy on their team. Her positivity and dedication are a testament to the values that Sheike upholds as a brand. It's rare to come across individuals who genuinely care about their customers' satisfaction, and Cathy exemplified this in every interaction we had. Thank you, Sheike, for not only providing stylish and on-trend clothing but also for curating a team of dedicated individuals like Cathy, who make every customer feel valued and appreciated. My experience at the Eastland store was nothing short of exceptional, and I can confidently say that I will be a loyal Sheike customer for life.
M Maira
618 days ago

An Unforgettable Shopping Experience at Sheike

I couldn't be more thrilled with the exceptional customer service I received from Sheike. Upon visiting their website, I was warmly assisted by Eloa, who went above and beyond to help me find matching outfits and provided valuable tips on mixing and matching styles. This level of personalized attention truly impressed me and made my shopping experience a memorable one. Not only did I find the perfect outfits, but I also gained valuable insights into fashion coordination, thanks to Eloa's expert guidance. The care and dedication shown by the staff at Sheike made me feel valued and appreciated as a customer. It's rare to come across such outstanding service these days, and Sheike has definitely set the bar high. I am overjoyed with my purchases and eagerly anticipate exploring their new collection soon. Sheike has earned a loyal customer in me, thanks to their impeccable service and stunning range of clothing. If you're looking for a fashion destination that truly values its customers, look no further than Sheike.
T TTT
628 days ago

Turning a Negative Experience into a Positive Review – Sheike.com.au

Dismayed by the initial hiccup, my experience with Sheike.com.au took an unexpected turn. Upon receiving my order sans the crucial return tag, I was met with a frustrating roadblock during my attempt to return a never-worn jacket. The ordeal with the "manager" and the delay in communication left me feeling dismissed and disheartened, especially given the significant investment in a $250 garment. However, what could have spiraled into a tale of customer service woes blossomed into a shining example of redemption. Despite the initial setbacks, Sheike.com.au's team reached out with a sincere apology and took accountability for the oversight. Their willingness to rectify the situation and extend a genuine olive branch spoke volumes. In a world where customer service can sometimes fall short, it is refreshing to witness a company that values its customers' experiences enough to make amends. While the journey had its bumps, the destination was one of unexpected resolution and restored faith. Sheike.com.au may have stumbled, but their recovery showcased integrity and a commitment to customer satisfaction. This experience serves as a testament to the power of turning a negative into a positive and the impact of genuine care and effort in customer relations. It is with this newfound perspective that I can confidently say that I would consider giving Sheike.com.au another chance in the future. Sometimes, a setback can pave the way for a stronger relationship, and Sheike.com.au proved just that.
J Jen
676 days ago

An Unforgettable Experience at Sheike: A Tale of Disappointing Customer Service and Lost Opportunities

Unveiling my recent encounter at Sheike, a tale of missed chances and poor service. Venturing into the Highpoint Melbourne store with a specific mission in mind, my hopes were high. Alas, as I stepped in, a disheartening scene unfolded. The staff, engrossed in their own conversations, failed to extend even a basic greeting. This lack of acknowledgement felt like a cold breeze, leaving me stranded in a sea of indifference. The jacket I had eagerly eyed remained untouched, a symbol of lost potential. The moment lingered, etching a memory of neglect and longing. The void left by the absence of customer care weighed heavily on my spirit. Disappointment coursed through me, a bitter taste of being sidelined in a moment of anticipation. The indifference displayed shattered expectations, a jarring reminder of the value of genuine service. As I reflect on this experience, I am left pondering the impact of such encounters. The yearning for a simple gesture of acknowledgment, the desire to be seen and valued as a customer, lingers. In a world bustling with choices, the essence of exceptional service stands out, a beacon of distinction in a sea of mediocrity. If echoes of my disappointment were to reach the ears of the establishment, a call for change would resound. A plea for a shift towards a culture of care and attentiveness, where every customer is embraced with warmth and respect. In the realm of customer service, each interaction holds the power to leave an indelible mark, shaping perceptions and fostering loyalty. May this narrative serve as a testament to the importance of genuine service, a reminder to all establishments to treasure each customer interaction as a precious opportunity. In the world of retail, the simple acts of courtesy and consideration hold the key to unlocking hearts and fostering lasting connections. Let us embrace the spirit of service, turning moments of indifference into heartfelt engagements, and fleeting encounters into memorable experiences.
S SEVI
778 days ago

Turning a Negative Experience Into a Valuable Lesson at Sheike

As a loyal customer of Sheike, I recently encountered a challenging situation that truly tested my faith in their customer service. I had purchased a stunning new season dress, excitedly inquiring about their refund policy beforehand. To my dismay, the sales assistant assured me of their refund policy, failing to mention any exceptions related to promotional events. Upon discovering that the dress was part of a one-day promotion, I was met with resistance when seeking a refund. Despite the dress being a full-priced new season item, the store's rigid adherence to the promotion's terms left me feeling frustrated and undervalued as a customer. However, it is in moments of disappointment that a company's true commitment to its customers shines through. Sheike surprised me by not only acknowledging their oversight but also going above and beyond to rectify the situation. The store manager personally reached out to me, offering a full refund and a heartfelt apology for the confusion caused. This experience, though initially disheartening, ended up being a valuable lesson in customer care and dedication. Sheike's willingness to admit their mistake and make amends exemplifies their integrity and commitment to customer satisfaction. I am grateful for their proactive approach in turning a negative experience into a positive one, solidifying my trust and loyalty to the brand. With such exceptional service, Sheike has won me over once again.
P Paris Stephenson
811 days ago

Embracing Elegance: My Unforgettable Experience with Sheike

Embarking on a journey to find the perfect dress led me to the digital doorstep of Sheike, where elegance and quality intertwine seamlessly. The moment I slipped into the Santa Monica Dress, it felt like a match made in fashion heaven. The exquisite craftsmanship exuded timeless sophistication, affirming Sheike's commitment to excellence in every stitch. Beyond the exquisite attire, what truly set Sheike apart was their unparalleled customer care. From the first click to the final delivery, their dedication shone through. The staff's warmth and genuine attentiveness mirrored the brand's ethos, making me feel not just like a customer, but a cherished guest. In a world where personalized service is a rare gem, Sheike effortlessly excelled. With each interaction, Sheike left an indelible mark on my shopping experience. The seamless blend of top-tier quality and exceptional service has transformed me into a loyal patron. Sheike has not just gained a customer; they have won over a heart that appreciates genuine care and impeccable style. In the realm of fashion and customer satisfaction, Sheike reigns supreme. For those seeking an elevated shopping experience infused with elegance and grace, look no further than Sheike. As I eagerly await my next purchase, I am reminded that true luxury lies not just in the fabric, but in the moments of delight and connection that a brand like Sheike effortlessly delivers.
E Eda Karabulut
839 days ago

Turning Disappointment into Empathy: A Reflection on My Visit to Sheike

Reflecting on my recent experience at sheike.com.au, I must admit, it was a disappointment. I visited the Merrylands store with high hopes of finding the perfect dress, only to be met with chaos and understaffing. However, amidst my frustration, I couldn't help but notice a young woman, working tirelessly to assist every customer despite the overwhelming rush. As I observed her struggle to keep up with the demands of the busy store, my disappointment began to shift into empathy. It dawned on me that perhaps the issue wasn't with the staff member, but rather with the company's staffing policies. How could they expect one person to cater to the needs of so many customers simultaneously? Though I left the store empty-handed that day, my heart went out to the hardworking girl who was doing her best in a challenging situation. As I reflect on this experience, I urge sheike.com.au to reevaluate their staffing strategies to ensure that their employees are set up for success and their customers receive the service they deserve. Even in disappointment, there is room for understanding and growth. Let's turn this experience into an opportunity for positive change. 👍👍👍
T Trinity McNamara
1581 days ago

Unmatched Quality and Superb Service

Sharing my heartfelt experience with sheike.com.au, I must say that their commitment to quality is truly unparalleled. As a loyal customer who frequents their site monthly, I have always been impressed by the superior craftsmanship of their products. From elegant dresses to trendy accessories, Sheike never fails to deliver on both style and substance. What sets Sheike apart is not just their product range, but also their exceptional customer service. Every interaction with their team has been seamless, and their speedy shipping has saved me on more than one occasion when I needed a last-minute outfit. With Sheike, I never have to compromise on quality or style. They have truly set the bar high, making every purchase a delightful experience. If you are looking for a reliable online fashion destination that exceeds expectations, Sheike is the way to go!

Introduction

Sheike.com.au is an Australian fashion retailer known for its trendy and contemporary clothing for women. With a focus on providing fashionable and quality garments, Sheike is a popular destination for those who want to stay up-to-date with the latest fashion trends.

Pros and Cons

  • Pros:
  • Wide selection of stylish and trendy clothing
  • High-quality materials and craftsmanship
  • Easy-to-navigate website with user-friendly interface
  • Responsive customer service
  • Regular promotions and discounts
  • Cons:
  • Some customers experienced issues with sizing
  • Limited range of sizes for certain products
  • Return shipping fees may apply

User Experience

Sheike.com.au provides a seamless and enjoyable user experience. The website's clean and modern design makes it easy for customers to browse and find their desired items. The navigation is intuitive, and product pages provide detailed information about each item, including size charts, fabric composition, and care instructions. The search function is efficient, allowing users to quickly locate specific products or filter by category, color, or size.

Pricing and Value for Money

Sheike offers clothing at a range of price points, catering to different budgets. While some may find the prices slightly higher compared to fast fashion retailers, the value for money is evident in the quality and durability of the garments. Investing in Sheike's pieces ensures you get fashionable clothing that will last longer, making it a worthwhile investment.

Customer Service

Sheike is known for its responsive and helpful customer service team. They promptly address any inquiries or concerns through various channels, including email and phone. The staff is knowledgeable about the products and provides assistance with sizing, fit, and styling. Customers generally have positive experiences when seeking support from Sheike's customer service team.

Product Quality and Selection

Sheike prides itself on delivering high-quality products made from premium fabrics and designed with attention to detail. The garments are well-constructed, ensuring longevity and durability. Sheike's selection is constantly updated to reflect the latest fashion trends, offering a wide range of styles, from casual everyday wear to elegant formal attire.

Website Usability

Sheike's website is user-friendly and visually appealing. The pages load quickly, and the layout makes it easy for customers to navigate. The search bar and filters help users find specific items effortlessly. The website is mobile-responsive, enabling a seamless shopping experience on smartphones and tablets.

Returns and Exchanges

Sheike's return and exchange policy allows customers to return or exchange items within 14 days of purchase, provided they are unworn and in their original condition with all tags attached. However, it's worth noting that return shipping fees may apply, which can be a downside for some customers.

Promotions and Discounts

Sheike frequently offers promotions and discounts, making their clothing more accessible to a wider customer base. They often run seasonal sales, offer discounts for newsletter subscribers, and host occasional flash sales. These promotions provide opportunities for customers to enjoy great savings on their purchases.

Reputation

Sheike has built a strong reputation in the Australian fashion industry for delivering on-trend and high-quality clothing. Their commitment to providing excellent customer service and staying ahead of fashion trends has garnered a loyal customer base. Sheike's reputation reflects their dedication to providing stylish and well-made garments.

Payment Options

Sheike.com.au accepts various payment methods to accommodate different customer preferences. Customers can make purchases using major credit and debit cards, including Visa, Mastercard, and American Express. Alternatively, Sheike also offers payment options such as Afterpay and Zip Pay, allowing customers to make purchases with installment payments.

Loyalty Programs

Sheike currently does not have a formal loyalty program. However, customers can sign up for their newsletter to stay informed about new arrivals, promotions, and exclusive offers.

Customer Reviews

Customer reviews of Sheike on various online platforms are generally positive. Customers appreciate the brand's stylish clothing, quality craftsmanship, and great customer service. However, there are occasional complaints about sizing inconsistencies, emphasizing the importance of referring to size charts and seeking assistance from the customer service team when making a purchase.

Community Involvement

Sheike demonstrates community involvement through various charitable initiatives and collaborations. They have partnered with organizations to support causes such as women's empowerment and mental health awareness. Through these collaborations, Sheike actively contributes to the community and aligns its brand values with social responsibility.

Shipping and Costs

Sheike offers shipping within Australia and internationally. Orders within Australia are typically delivered within 1-7 business days. The shipping costs vary depending on the delivery location and the chosen shipping method. Sheike occasionally provides free shipping promotions for orders that meet specific criteria. International shipping costs are calculated at checkout and can vary based on the destination country.