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Review Description: Bought a number of items.
Some were great, and kept.
One was damaged, and after a few emails, was refunded.
Returned a number of items. Tracked via Royal Mail. Never arrived so I was never refunded. No available customer service to help me, as couldnt get through social media or any email/web chat.
Would not buy from again.
Review Title: Based in China! Will not refund faulty goods!
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Review Description: Terable company! Do not use!
This company is based in China and shipping items from China. They sell on shein.co.uk to fool you into thinking they are in the UK but you have none of the normal UK return rights. I had a pair of boots that broke on the sole after 2 weeks. They would not give a refund or even a replacement!. Because they are in China there is nothing I can do about it. Do not use!!!
Review Title: Fashionable, nice quality and good value
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Review Description: I’ve ordered a few items for myself and my daughter. The sizing was good and I’m pleasantly surprised at the quality of the clothing. Delivery was in good time and the items were packaged really well. I will certainly be shopping there again
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Review Description: I placed my first order with SHEIN just after Christmas. My parcel arrived in just over a week, ahead of what it was scheduled. I was very pleased with everything in my order, quality of clothing and accessories were amazing definitely value for money. I was hesitant to order originally due to some of the reviews but I can safely say that I will be ordering again in future with less worry!
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Review Description: Personally was nervous after reading reviews BUT ordered twice items are really lovely, ok not top quality but what Do you expect for that price. Tried to return one item and was told to keep item and refund was “on the house” can’t be bad!!!
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Review Description: I've ordered several orders (5 or 6) from Shein and never had a problem. My advice is to read the reviews posted by previous buyers to see if the item runs small or large etc as the sizing is all over the place from item to item. They do ship from China so takes about 1 week to come but parcel has always arrived way before the expected delivery.
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Review Description: overall it is a good website for clothes,the style is nice,it is affordable but i think that there should be smaller sizes or kids sizes in the adults clothes
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Review Description: I had 2 experiences with SHEIN the first BAD, beacuse the coat was too big,not real size.
The second one it has been a scam!
I paid 60 sterling pounds for 2 item wich I never get it!
The worst thing is they deleted my account, on SHEIN home page, so I can't contact the seller and I can't do nothing.
The customer service doesn't exists so I HAVE HAD A BIG SCAM FROM THEM! NEVER AGAIN!!!!
Review Title: It's unfortunate cloths are of very…
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Review Description: It's unfortunate cloths are of very poor quality material, took forever to arrive, size not right at all. Am a size 20uk but can't fit in shien 22. They said returns are free, but I paid for my refunded items. Free postage too is another lie. Sorry to shop with shien do you your research and home work. Not a shop for me thanks.
Review Title: Was a bit dubious of buying from this…
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Review Description: Was a bit dubious of buying from this site because of the reviews, glad I gave them benefit of doubt. Ordered sloth cushion covers as much cheaper than anywhere else. Product arrived earlier than time scale and exactly as described. Will definitely use them again.
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Review Description: Cheap and poorly made clothing.
Slow delivery.
Disappointment every time. I’ll stick to ASOS :)
Clothes also smelt nasty when it finally arrived...
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Review Description: I had great experience with Shein. I received an order 5 days before an estimated delivery date. I also required a refund for jeans I wanted to return. They informed me it was my lucky day so I could keep jeans and still received a refund. I will be shopping with them again.
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Review Description: Clothes are decent quality for the price. Delivery has been faster than expected but a bit longer than your average store like newlook for example. Be careful with sizes but I’ve never had a problem as I look at reviews. Only one item out of my few orders I need to send back because it looks cheap and crap quality. But me and a close friend regularly order and not had any major issues and I remember I was pleasantly surprised with my first order.
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Review Description: i LOVE shein with all my heart- i usually have a hard time trying to find clothes that i like and that also fit but shein makes it easy not to mention the prices!! the discounts and the points!! there’s some people rating it one star for having to pay for return however if you use a discount code you’ll get free return which i LOVE and the quality of the clothes, accessories and shoes r so good i honestly didn’t expect it, not to mention the customer service!!
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Review Description: Have ordered from Shein many times before and all of the clothes I have received have been of good quality and are yet to show excessive signs of wear. I feel your best bet is to check for image reviews when purchasing from here as I typically only order things where others have provided a picture in their review and I have had no problems :) Return and refund were both quick and efficient
Review Title: If you return items at your expense…
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Review Description: If you return items at your expense they will not pick them up and wait till return date is expired then not approve a refund . you’ll pay twice for cheap quality and shipping returns .
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Review Description: Please stay away! Awful quality, cheap prices are good but the quality is just so bad - in tops, skirts, dresses, jewellery etc. Delivery took upwards of 4 weeks and costed money, and my email address was compromised. HUGE SCAM
Review Title: Never use this Company as they have…
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Review Description: Never use this Company as they have just compromised my email address. I am unsure if this is the reason that someone tried to spend £549.00 at Argos using my debit card ... BEWARE BEWARE BEWARE
Review Title: NOT RECOMMENDED .SHODDY MANUFACTURE.- a skirt split at…
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Review Description: SHODDY MANUFACTURE- a skirt split at the seams within two weeks with little wear. I am very small and normally my clothes clothes last for decades.
Bought a similar from M&S which is excellent. Would not use this firm again and it is difficult to find returns address as I discarded all packaging.
DO NOT RECOMMEND
Review Title: Affordable, trendy and lovely range of clothing.
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Review Description: I have ordered from SHEIN many times and I have been pleasantly surprised! I had the feeling that since their items were so affordable in price that they’d be very tacky and bad quality but I was proven wrong.
My orders are always delivered early (they usually say two weeks, but arrive in a week - and for free!)
I have ordered summer clothes, lingerie, swimwear, in winter jumpers - all amazing! I have only returned items because they haven’t suited me (haven’t we all?). Would definitely recommend as they sell clothes for all kinds of people!
Review Title: I ordered from Shein for the first time.
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Review Description: I ordered from Shein for the first time and the clothing was cheap and the quality wasn't as expected. You get what you pay for. I wouldn't recommend this brand.
Review Title: Great looking clothes but not as they seem
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Review Description: Fitting are not good I ordered 5xl and 4xl kept 1 out of 4 things the 5xl are supposed to be a size 26 and 4xl a size 24 the 5xl was too small but 1 of the 4xl fitted me the others were too small they look great on the website but they don’t look that good on and material pretty poor and I’m a size 22 so be careful I measured all the sizes as well I won’t be ordering from them , again also beware they only let you send your 1st order back free of charge after that you have to pay so it’s NOT FREE RETURNS
Review Title: Really impressed with the products.I…
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Review Description: Really impressed with the products.I worder each month something from shein ..everything fits perfectly..you only need to find your right size ..??
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Review Description: I've never had trouble with Shein items, they are not the best quality but for the price paid they are good. I live in UK and always receive within a week, maybe I've been lucky and I've never returned anything.
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Review Description: Price is great, design also good. But regarding quality I rarely seen a good one. If they work on their product quality little bit more I could shop more and more.
Review Title: Very disappointed with my purchases…
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Review Description: Very disappointed with my purchases from this company simply because their sizing is ridiculous. I ordered tops in XL due to being a size 14/16 and liking my tops a bit loose. Their XL is equivalent to a size 10. I can’t even wear the top because it’s too tight. There’s no way their XL is a standard ladies XL. Won’t be buying from there again.
Review Title: I honestly love shein it offers cute…
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Review Description: I honestly love shein it offers cute clothes at an affordable price. I have ordered from there three times now and never had a difficulty. The variety is amazing would totally recommend ?
Review Title: Cheap prices and great quality clothes…
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Review Description: Cheap prices and great quality clothes in my opinion. I shop there fairly often and always get my stuff delivered within a week but I might just be lucky. There’s always great discounts and coupons to use as well as your points if you have any
