Shiseido Reviews

Voted Good (5/5)

348 Votes

20 Reviews

Vote Now

In the Beauty Supply Store category

Pie-Chart Analysis

10% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
85% users rated Excellent
Write a review
P Peggie
43 days ago

Transformative Elixir – A Luxurious Journey to Radiant Skin

Let me share my experience with the Shiseido Lovely Serum. Purchasing it from shiseido.co.uk was a decision fueled by the desire for a skincare indulgence. The fact that it was on offer was a delightful bonus! After incorporating this serum into my routine for over a week, I've witnessed its remarkable hydrating effects on my skin. What truly impressed me was how efficiently a small amount of the serum could cover my face, making it a cost-effective investment in the long run. The subtle fragrance of the serum added to the luxurious experience, as it gently pampered my senses without overwhelming them. It's evident that Shiseido has crafted this product with care and attention to detail. While it's still early days, and I look forward to exploring more of its benefits over time, I am already captivated by the promising results I've seen. This serum has become an essential part of my skincare regimen, and I can't wait to see how it continues to work its magic on my skin. If you're seeking a transformative skincare elixir that nourishes your skin and elevates your daily routine to a pampering ritual, the Shiseido Lovely Serum is a must-try. Embrace the journey to radiant, hydrated skin with this delightful creation!
N Nichole Hoo
43 days ago

Unforgettable Service: A Testament to Speed and Safety

My experience with shiseido.co.uk left an indelible mark on me. From the moment I placed my order, I was pleasantly surprised by the speed at which my item arrived. It was not just about receiving it promptly; it was about the peace of mind that came with knowing my purchase was handled with care and delivered safely to my doorstep. The efficiency and reliability of shiseido.co.uk's delivery process exceeded my expectations, setting them apart from other online retailers. As a customer who values both time and product quality, I cannot emphasize enough the importance of such seamless service. Every aspect of my interaction with shiseido.co.uk, from browsing their website to receiving my package, was executed with precision and attention to detail. It is rare to find a company that not only promises timely delivery but also ensures that the items reach their destination in perfect condition. I am grateful for the exceptional service provided by shiseido.co.uk and would recommend them to anyone in search of a reliable and customer-centric online shopping experience. Thank you for making my shopping journey a truly enjoyable one!
M Mrs Yvonne Webb
46 days ago

Transformative Eye Cream: A Beauty Must-Have

Where do I even begin with this eye cream? Let me tell you, it has been a game-changer for me. I stumbled upon it on shiseido.co.uk a few years back, and I haven't looked back since. This little miracle worker has completely transformed the skin around my eyes. Not only does it hydrate and nourish the delicate skin, but it has also helped with reducing the appearance of fine lines and dark circles. I used to feel self-conscious about my under-eye area, but this eye cream has given me a newfound confidence. What sets this eye cream apart is its lightweight formula that absorbs quickly, leaving no greasy residue. I can apply my makeup right after without any issues, which is a huge plus for me as a busy professional. Trust me, I have tried countless eye creams in the past, but nothing comes close to the results I have seen with this one. It's a staple in my skincare routine, and I can't imagine ever being without it. Thank you, Shiseido, for creating such a phenomenal product!
G Geraldine Haydon-Soutar
47 days ago

Life-Changing Assistance Received In Record Time

Words cannot express my gratitude for the swift and efficient help I received from shiseido.co.uk. When I stumbled upon a product conundrum, I reached out to their customer service team, and to my pleasant surprise, my question was answered rapidly. The expert assistance I received not only resolved my query but also instilled in me a sense of confidence about my purchase. Despite not having used the product yet, I am certain that the level of customer care I experienced reflects the quality of the products offered by this exceptional brand. Shiseido.co.uk has not only gained a new customer in me but has also earned my trust and loyalty through their prompt and informative service. I cannot wait to try out the product I purchased, knowing that I have a reliable and customer-centric team supporting me every step of the way. Thank you, shiseido.co.uk, for your life-changing assistance that truly sets you apart in the realm of customer service.
S Susan Young
48 days ago

Exceptional Service and Swift Delivery – A Customer’s Delight!

My experience with shiseido.co.uk has left me thoroughly impressed. Ordering online was an absolute breeze, with their user-friendly interface making the process a joy. What truly stood out was the promptness of their delivery. Within no time at all, my order was at my doorstep, exceeding my expectations. Shiseido.co.uk has not only excelled in providing top-notch products but has also prioritized customer satisfaction at every step. I cannot recommend them enough for their exceptional service and efficiency. A definite go-to for all beauty needs!
C customer
51 days ago

A Lifesaver in a Jar: Shiseido’s Timeless Elixir

Embarking on a journey to find the perfect skincare product led me to shiseido.co.uk, where I discovered their miracle worker – the magical jar of youth! The excitement of unboxing and trying the product turned sour when I noticed a discrepancy in the expiration date. Disappointed, I reached out to customer service, hoping for a solution. After a slight hiccup in communication, I am elated to report that Shiseido came through! The replacement arrived swiftly, and to my pleasant surprise, it was well within its expiration date. The efficiency and care shown by their customer service team reinstated my faith in the brand. I am delighted to continue my skincare journey with Shiseido's innovative products, confident that their commitment to quality and customer satisfaction shines through. Thank you, Shiseido, for turning what could have been a frustrating experience into a testament of excellent customer service and exceptional products.
K Kateryna McCabe
51 days ago

A True Gem: Outstanding Quality at Incredible Value

My experience with shiseido.co.uk has been nothing short of exceptional. From the moment I made my purchase, I was blown away by the outstanding quality of their products. Not only did they meet, but they exceeded my expectations, leaving me thoroughly impressed. What truly sets Shiseido apart is their commitment to providing value to their customers. Despite the remarkable quality of their items, the pricing remains incredibly competitive, making it a win-win for anyone looking to invest in their beauty routine without breaking the bank. With each use, I find myself appreciating the craftsmanship and attention to detail that goes into every product they offer. The results speak for themselves, showcasing the dedication and expertise that Shiseido brings to the table. Thank you, Shiseido, for not only living up to your reputation of excellence but for surpassing it. I am beyond grateful for the positive impact your products have had on my beauty regimen. Here's to many more purchases in the future!
P peri samur
55 days ago

Shiseido.co.uk Delivers Beyond Expectations

My experience with Shiseido.co.uk left me in awe of their exceptional service and product quality. The much-anticipated package arrived swiftly at my doorstep, showcasing their commitment to fast delivery. Upon unwrapping, the items surpassed my expectations, exactly as described on their website. One product that stood out to me was the Vital Eye Mask. Its transformative effects were nothing short of magical, leaving my under-eye area rejuvenated and refreshed. This gem of a product truly encapsulates Shiseido's dedication to skincare excellence. I highly recommend Shiseido.co.uk to anyone seeking premium beauty products coupled with impeccable service. Their fast delivery and accurate product descriptions make shopping with them a delightful experience that I can't wait to repeat. Thank you, Shiseido, for exceeding my expectations!
C caroline
55 days ago

Transformed my Skincare Routine with Shiseido

After stumbling upon some sachet samples from Shiseido a few months back, I decided to delve deeper into their product range. At sixty years old, my skin was in need of some serious nourishment, and boy, did Shiseido deliver! The high quality products I ordered not only met but exceeded my expectations. From revitalizing serums to luxurious moisturizers, each item seemed tailor-made for my specific skincare needs. The results were nothing short of remarkable – my skin felt rejuvenated, healthier, and radiant. It was as if Shiseido had found the magical key to unlock my skin's full potential. Apart from the amazing products themselves, the efficiency of their delivery service also deserves a special mention. My order arrived in a flash, ensuring that I could kickstart my new skincare routine without any delay. Thank you, Shiseido, for transforming my skincare regimen and helping me rediscover a youthful glow that I thought was long gone. I can confidently say that I am now a loyal customer for life!
M Meirion
55 days ago

Unwavering Customer Support: How Shiseido.co.uk Exceeded My Expectations

When my 15% discount failed to apply to my purchase on Shiseido.co.uk, I felt disheartened. However, the exceptional customer support team swiftly resolved the issue with professionalism and care, showing genuine concern for my satisfaction. Not only did they rectify the discount discrepancy promptly, but they went above and beyond to ensure my overall shopping experience was smooth and enjoyable. Their dedication to customer happiness truly stood out amidst a sea of online retailers. I am immensely grateful for the unwavering support and commitment displayed by Shiseido.co.uk's customer service team. Their proactive approach to problem-solving and their genuine care for customers have won me over as a loyal patron. Thank you for going the extra mile to make things right and for valuing customer satisfaction above all else.
L Lisa
58 days ago

An Unforgettable Experience with Shiseido: Honesty and Transparency

Reflecting on my interactions with Shiseido, I encountered a minor setback when the prize I won in their competition got lost in transit. Initially disheartened, I reached out to their customer service team and was met with understanding and empathy. Despite the unforeseen postal mishap, they promised to resend the prize promptly. However, as days turned into weeks and weeks into months, I found myself still awaiting the replacement prize. Disappointment crept in, and doubts started to form. Was I another victim of unmet promises? Despite this challenging experience, I must highlight the transparency and honesty displayed by Shiseido throughout the process. Their unwavering commitment to resolve the issue and their continuous updates on the situation demonstrated a level of care and accountability that is rare to find in today's fast-paced world. While the outcome may not have been as initially hoped, the sincerity and integrity shown by Shiseido's team have left a lasting impression on me. Their dedication to customer satisfaction and willingness to address setbacks head-on are qualities that truly set them apart. In conclusion, my journey with Shiseido may not have culminated in the anticipated reward, but it did unveil a company that values honesty, transparency, and genuine customer care. For those considering engaging with Shiseido, I encourage you to embrace the experience fully, knowing that even in challenges, there lies an opportunity to witness the true character of a brand.
C customer
65 days ago

Transformed My Skincare Routine: A Newcomer’s Love for Shiseido

Embarking on a journey to discover premium skincare products led me to the doorstep of shiseido.co.uk, and it has been a game-changer for my skin. As a newcomer to the exquisite Shiseido range, I was initially hesitant but harbored high hopes. To my delight, the products exceeded all expectations, leaving my skin feeling nothing short of amazing. From the moment I incorporated Shiseido into my daily skincare routine, I noticed a remarkable transformation. The fine lines seemed to diminish, and my complexion radiated with a newfound glow. The products' luxurious feel and the undeniable results they delivered quickly won me over. It's not every day that one encounters skincare products that not only live up to their promises but surpass them. Shiseido has truly impressed me with its effectiveness, leaving me eager to explore more from their range. If you're looking to elevate your skincare game, I wholeheartedly recommend giving Shiseido a try – you won't be disappointed.
K Kian Wing yan lau
65 days ago

Rediscovering Radiance: A Lifelong Journey with Shiseido

Embarking on my skincare journey at 53, I stumbled upon Shiseido and never looked back. With each application, a transformation unfolded. The gentle touch of their products caressed my skin, paving the way for a radiant complexion that defied my age. Over the years, Shiseido became more than a skincare routine; it became a trusted companion in my quest for timeless beauty. Its intricate blend of science and nature worked harmoniously to bless me with a flawless canvas, unwrinkled and untouched by time. As I gaze in the mirror, the reflection staring back at me tells a story of resilience and rejuvenation, a testament to the power of Shiseido. Every fine line vanished, every blemish faded, leaving behind a renewed sense of confidence that radiates from within. Thank you, Shiseido, for being my steadfast partner in this journey towards ageless allure. Your products are not just skincare; they are miracles bottled with care and delivered with love. Here's to many more years of timeless beauty, guided by the magic of Shiseido.
M Mrs m
67 days ago

Exceptional Service: Prompt Delivery, Impeccable Packaging, and Lovely Surprises!

Sharing my experience with shiseido.co.uk has been nothing short of a delight. From the prompt delivery that pleasantly surprised me to the meticulously wrapped items that exuded care and attention to detail, every aspect of my shopping experience was top-notch. What truly stood out was the unexpected free gift that accompanied my order, adding an extra touch of joy to my day. I couldn't be happier with the service I received and will definitely be a returning customer. Thank you, Shiseido, for exceeding my expectations!
H Helga Hopkins
68 days ago

Transformative Beauty Experience: A Testimonial from a Loyal Customer

Embarking on a beauty journey with Shiseido UK has been nothing short of transformative. Navigating their website is a breeze, ensuring a seamless shopping experience every time. What truly sets them apart is their unmatched service - fast, reliable, and consistently exceeding expectations. From the moment I place an order to the excitement of receiving my products, Shiseido UK never fails to delight. The joy of unboxing their carefully curated items is unparalleled, each product a testament to their commitment to quality and efficacy. As a loyal customer, I can confidently say that Shiseido UK has not only enhanced my beauty routine but also uplifted my spirits with their exceptional service. Thank you for consistently delivering excellence and for being a beacon of reliability in the beauty industry.
It's no secret that finding high-quality skincare products can be a daunting task. With countless options available in the market, it can be challenging to determine which brand truly delivers the results it promises. One brand that has gained a solid reputation in the beauty industry is Shiseido. In this editorial review, we will take a closer look at Shiseido.co.uk, the official website of Shiseido in the UK. We will cover various aspects such as user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs. Introduction: Shiseido, a Japanese multinational beauty company, has been at the forefront of skincare innovation for over a century. With a commitment to excellence and a deep understanding of skincare science, they have consistently created products that cater to the diverse needs of consumers. Shiseido.co.uk brings the brand's extensive range of skincare, makeup, and fragrance products to the UK market. Pros and Cons: Pros: 1. Wide Selection: Shiseido.co.uk offers a comprehensive range of products, including skincare, makeup, and fragrances, ensuring customers can find everything they need in one place. 2. Trusted Brand: Shiseido is a globally recognized brand known for its high-quality products and commitment to scientific research. 3. Product Innovation: Shiseido continuously invests in research and development, resulting in innovative formulas and cutting-edge technologies. 4. Easy Navigation: The website's user-friendly interface and well-organized categories make it effortless to explore and find desired products. 5. Sustainable Initiatives: Shiseido is dedicated to sustainability and actively works towards reducing their environmental impact. Cons: 1. Limited Availability: Shiseido.co.uk only serves customers within the UK, potentially frustrating international customers looking to purchase their products. User Experience: Shiseido.co.uk provides a seamless user experience with its clean and visually appealing website design. The intuitive navigation allows users to browse products by category, range, or concern effortlessly. Product descriptions are detailed, providing users with essential information to make informed purchases. The search functionality works efficiently, enabling users to find specific products with ease. Overall, the website offers a pleasant and hassle-free shopping experience. Pricing and Value for Money: Shiseido products are generally priced in the mid to high range, reflecting the brand's commitment to quality and innovation. While some may find the prices slightly higher than average, the exceptional product performance and long-lasting results justify the investment. Shiseido.co.uk occasionally offers promotions and discounts, making it a great opportunity for customers to save money while still enjoying luxury skincare products. Customer Service: Shiseido.co.uk excels in customer service, ensuring that shoppers receive the utmost attention and assistance. The website provides a comprehensive FAQ section, addressing commonly asked questions and concerns. Additionally, customers can reach out to Shiseido's dedicated customer service team through email or a toll-free hotline for personalized support. Shiseido's commitment to customer satisfaction is evident in their prompt and helpful responses. Product Quality and Selection: Shiseido is renowned for its commitment to product quality. Their extensive range of skincare, makeup, and fragrance products cater to various skin types, concerns, and preferences. Each product undergoes rigorous testing and is backed by scientific research, ensuring effectiveness and safety. Shiseido's dedication to innovation and scientific advancements is reflected in their products, offering customers the confidence that they are investing in proven solutions. Website Usability: Shiseido.co.uk is designed to provide a seamless and enjoyable shopping experience. The website's intuitive navigation and well-organized layout allow customers to effortlessly explore the extensive product range. The website loads quickly, minimizing any potential frustrations for users. The product pages contain detailed information, including ingredients, usage instructions, and customer reviews, enabling customers to make informed decisions. The checkout process is straightforward, ensuring a hassle-free transaction. Returns and Exchanges: Shiseido.co.uk offers a hassle-free returns and exchanges process. Customers can return products within 30 days of purchase, provided they are unopened, in their original packaging, and in a resalable condition. Shiseido strives to address customer concerns promptly, ensuring that any issues or dissatisfaction are resolved to the customer's satisfaction. Promotions and Discounts: Shiseido.co.uk frequently offers promotions and discounts, providing customers with opportunities to save on their favorite products. These promotions can include free gifts with purchase, discounts on specific items or ranges, and exclusive offers for loyal customers. Customers can stay updated on the latest promotions by subscribing to Shiseido's newsletter or following them on social media platforms. Reputation: Shiseido has established itself as a trusted and reputable brand in the beauty industry. With over a century of experience and a commitment to scientific research, they have earned the trust and loyalty of customers worldwide. Shiseido's dedication to quality, innovation, and sustainability has cemented its reputation as a leader in the skincare and beauty market. Payment Options: Shiseido.co.uk provides various secure payment options, ensuring a convenient shopping experience. Customers can pay using major credit cards, such as Visa, Mastercard, and American Express. The website also accepts payments through PayPal, offering an additional layer of security and convenience for customers. Loyalty Programs: While Shiseido.co.uk does not have a specific loyalty program, regular customers can benefit from promotional offers, exclusive discounts, and special gifts. By subscribing to the newsletter and following Shiseido on social media platforms, customers can stay informed about loyalty program opportunities and other rewards. Customer Reviews: Shiseido.co.uk features customer reviews for most products, allowing potential buyers to gauge the efficacy and suitability of the products. These reviews provide valuable insights into the experiences of other customers, helping shoppers make informed decisions. The website also encourages customers to leave reviews, fostering a transparent and engaged community. Community Involvement: Shiseido is actively involved in various community initiatives, demonstrating their commitment to social responsibility. The company engages in philanthropic activities, supporting causes such as education, environmental sustainability, and disaster relief efforts. Shiseido's dedication to giving back showcases their values beyond the world of beauty. Shipping and Costs: Shiseido.co.uk offers standard delivery within the UK at a reasonable cost. Orders are typically dispatched within one to two working days, ensuring timely delivery. Shipping costs may vary depending on the order value or specific promotions. Shiseido.co.uk occasionally offers free shipping promotions, providing customers with additional value for their purchases. In conclusion, Shiseido.co.uk provides an exceptional online shopping experience for individuals seeking high-quality skincare, makeup, and fragrance products. With its wide range of products, commitment to innovation, outstanding customer service, and user-friendly website, Shiseido.co.uk stands as a trustworthy platform for skincare enthusiasts. The brand's reputation, sustainable initiatives, and strong community involvement further enhance its appeal. When considering Shiseido.co.uk, customers can expect to find premium products, expert guidance, and a seamless shopping experience. Whether you're a skincare novice or a beauty connoisseur, Shiseido.co.uk is worth exploring to discover skincare solutions that truly deliver on their promises.