Users Voice for Shop4runners

12% users rated Terrible
1% users rated Poor
0% users rated Average
1% users rated Very Good
85% users rated Excellent
Pie Chart Review Representation for Shop4runners
Shop4runners Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 03 Sep 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4 4.4 4.2 1 4.3 2.8
Nov 2022 4 2.7 2.8 1 2.4 2
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 3.4 1.5 1.7 5
Mar 2023 5 5 5 5 5 1.8
Line Chart for Rating of peer stores

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Detailed Shop4runners Review by

Introduction

Shop4runners.com is a leading online retailer of running gear serving customers in Europe. The company specializes in offering an extensive range of shoes, clothing, and accessories for runners at affordable prices. With over 20 years of experience in the business, shop4runners.com has established a reputation for quality products, excellent customer service, and competitive pricing.

Pros and Cons

Pros:
  • Wide selection of running gear from top brands
  • Competitive prices and regular promotions
  • Easy and secure online ordering process
  • Fast and reliable shipping
  • 30-day return policy
Cons:
  • Not available in all countries outside Europe
  • Limited selection of non-running products

User Experience

Shop4runners.com provides customers with an easy-to-navigate website that is well-organized and visually appealing. The site is available in multiple languages, and products are categorized by type, brand, and price. Customers can easily search for specific products or browse through the available options. The product pages are informative and provide detailed images and descriptions, making it easy for customers to make informed decisions. The checkout process is straightforward and secure, with multiple payment options available.

Pricing and Value for Money

Shop4runners.com offers competitive pricing on all products, with regular promotions and discounts available. Customers can find running shoes starting at €40, running shirts for €20, and running shorts for €25. The company's focus on quality products at affordable prices makes it an excellent value for runners looking to save money on their gear.

Alternatives

Some popular alternatives to shop4runners include RunnerInn, Wiggle, and The Running Shop. These retailers offer a similar range of products but with varying pricing and customer service options.

Customer Service

Shop4runners.com is known for its excellent customer service, with a knowledgeable team available to answer any questions or concerns customers may have. The company offers phone and email support, as well as a live chat feature for immediate assistance. Customer reviews indicate that the shop4runners team is responsive, friendly, and knowledgeable.

Product Quality and Selection

Shop4runners.com offers a wide selection of running gear from top brands, including Nike, Adidas, Asics, and New Balance, among others. The company prides itself on offering only high-quality products, with thorough product descriptions and images available on each product page. Customers can find shoes for various types of running, including trail running and road running, and a range of clothing and accessories to support their workout routines.

Website Usability

Shop4runners.com's website is user-friendly, with a responsive design that works well on all devices. The site's search function is easy to use, and product categories are clearly organized, making it simple for customers to find what they're looking for. The checkout process is straightforward, and the site accepts multiple payment options, including Visa and Mastercard.

Returns and Exchanges

Shop4runners.com offers a 30-day return policy, allowing customers to return items in their original condition for a full refund or exchange. The company provides customers with detailed instructions on the return process, and customer reviews indicate that returns are processed quickly and efficiently.

Promotions and Discounts

Shop4runners.com regularly runs promotions and discounts, including seasonal sales and special offers for newsletter subscribers. Customers can find deals on popular running gear, including shoes, clothing, and accessories, often discounted by up to 50%.

Reputation

Shop4runners.com has established a strong reputation for quality products and excellent customer service. The company has been in business for over 20 years, has received positive reviews on multiple review platforms, and has a high rating on Trustpilot.

Payment Options

Shop4runners.com accepts several payment options, including credit cards, PayPal, and Klarna payment.

Loyalty Programs

Shop4runners.com currently does not offer a loyalty program.

Customer Reviews

Customers consistently give positive reviews for shop4runners.com, praising the site for its excellent customer service, competitive pricing, and fast shipping. The company has a 4.6-star rating on Trustpilot, with over 5,000 customer reviews.

Community Involvement

Shop4runners.com regularly partners with local and international organizations to support the running community. Additionally, the company hosts regular events and promotions to engage with its community of runners.

Shipping and Costs

Shop4runners.com offers fast and reliable shipping options to customers in Europe, with free shipping available on orders over €100. The company provides customers with tracking information and updates on the status of their order. Shipping costs vary based on the destination and shipping method.

Shop4runners Recent User Reviews

User Rating

5 stars

31

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Reviewer Name: Oliver Salesov

Review Submission Date: 2022-12-29

Review Title: First order on shop4runners and great experience
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Review Description: It was easy to order and the delivery came within a couple of days to Switzerland. The price was amazing as well as you would buy this shoe at New Balance shop for 190 CHF still today. So great deal and could only advise runners to use this service of shop4runners!

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Reviewer Name: Frieder Gerstner

Review Submission Date: 2022-12-14

Review Title: Just Perfect.
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Review Description: Quick delivery. Perfect. Great shoes.

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Reviewer Name: Matthias

Review Submission Date: 2022-12-13

Review Title: Reliable and quick delivery
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Review Description: Reliable and quick delivery

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Reviewer Name: Roman T.

Review Submission Date: 2022-12-13

Review Title: Already my second order at shop4runners!
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Review Description: Already my second order at shop4runners and again all has been without any problem: shipment arrived just couple of days after the ordering and my new shoes were just great! This company has a huge range of running shoes for unbeatable prices - even for the most actual models and special sizes (I needed 2E due to my wide foots) I'm sure, it hasn't been my last order here!

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Reviewer Name: Norbert Heitefuß

Review Submission Date: 2022-11-14

Review Title: Easy ordering,soon delivery
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Review Description: Easy ordering,soon delivery, product top. Product as expected. Thank you

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Reviewer Name: Vicky Sathiakumaran

Review Submission Date: 2022-11-02

Review Title: My request concerning size was answered…
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Review Description: My request concerning size was answered quickly. The wonderful shoes were delivered as scheduled. We are very happy?

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Reviewer Name: Schlumpfi

Review Submission Date: 2022-10-28

Review Title: Perfect service
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Review Description: Perfect service! Shoes are delivered as expected! Recommendation!

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Reviewer Name: Natasa

Review Submission Date: 2022-10-11

Review Title: Excellent experience
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Review Description: I had excellent experience! Everything went smoothly and fast - from order to delivery. Thanks.

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Reviewer Name: Nike fan

Review Submission Date: 2022-10-05

Review Title: Perfect quality.
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Review Description: Perfect quality and fast delivery. Thanks.

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Reviewer Name: P. Schmidt

Review Submission Date: 2022-09-23

Review Title: No delivery
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Review Description: The package i have ordered did Not reach me. Unfortunately there is no solution fixed yet.