Shopbentley User Reviews

Introduction

Shopbentley.com is a leading online retailer offering a vast selection of travel and everyday essentials. The Canadian-based company specializes in luggage, backpacks, handbags, travel accessories, and business bags. With over 30 years of experience, Shopbentley.com has been providing customers with high-quality products, excellent service, and competitive prices. The website is easily navigable, and customers can find their desired products easily.

Pros and Cons

Pros of using Shopbentley.com include a wide selection of products, free shipping on orders over $49, an easy-to-use website, and excellent customer service. The website is user-friendly and has a variety of filter options, making it easy to find products. The con of shopping on Shopbentley is that their prices may be slightly higher than other stores.

User Experience

The website is easy to navigate, and the products are presented in a visually appealing way with clear product descriptions. The filter options are also helpful in narrowing down products by brand, size, color, etc. Customers can create an account, and it's easy to track their order status. The checkout process is also smooth and efficient.

Pricing and Value for Money

Shopbentley.com offers a wide range of products at various price points. While the prices may be slightly higher than other stores, customers can be assured that they are getting high-quality products. Also, the company offers free shipping on orders over $49, and there are often promotions and discounts available.

Alternatives

Other online retailers that offer similar products to Shopbentley.com include Amazon, eBags, and Luggage Pros. Each online store has a slightly different selection of products and prices.

Customer Service

Shopbentley.com has excellent customer service. Customers can contact the customer service team via email or phone, and they can expect a quick response. Also, the company has a 30-day return policy, and customers are entitled to a full refund or exchange.

Product Quality and Selection

Shopbentley.com offers a variety of high-quality products from well-known brands such as Samsonite, Delsey, and Travelpro. Customers can find luggage, backpacks, handbags, travel accessories, and business bags. The website has a good selection of products, and customers can be assured that they are purchasing products of good quality.

Website Usability

Shopbentley.com has a user-friendly website that is easy to navigate. The filter options make it easy to find products, and customers can quickly add items to their cart. Also, customers can create an account, and the checkout process is smooth and efficient.

Returns and Exchanges

Shopbentley.com has a 30-day return policy, and customers are entitled to a full refund or exchange. However, some products may require a restocking fee or be non-refundable.

Promotions and Discounts

Shopbentley.com offers various promotions and discounts regularly. There is a section on the website dedicated to promotions where customers can find deals such as buy one, get one free, and discounts on specific products.

Reputation

Shopbentley.com has a good reputation in the industry, and customers can expect to receive high-quality products and excellent service. The company has received positive reviews on various review sites such as Trustpilot and Google reviews.

Payment Options

Customers can make payments using various options such as Visa, Mastercard, American Express, PayPal, and Apple Pay.

Loyalty Programs

Shopbentley.com has a loyalty program called "The Bentley Rewards Program." Members of the program can earn points for their purchases, which they can redeem for discounts or free products.

Customer Reviews

Shopbentley.com has received positive reviews on various review sites such as Trustpilot and Google reviews. Customers have praised the company for its high-quality products and excellent service.

Community Involvement

Shopbentley.com has shown community involvement by sponsoring various organizations such as the Toronto Maple Leafs Foundation, the Canadian Breast Cancer Foundation, and the SickKids Foundation.

Shipping and Costs

Shopbentley.com offers free shipping on orders over $49 within Canada. The company also offers international shipping, and customers can expect to receive their products within a few business days. Shipping costs vary depending on the location and shipping speed.