Users Voice for Shopjustice

97% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
3% users rated Excellent
Pie Chart Review Representation for Shopjustice
Shopjustice Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 4.7 5 1 1 2.8
Nov 2022 1 4.5 1 1 5 2
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 4.1 4.9 1.5 5 5
Mar 2023 1 5 3 5 1.3 1.8
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Detailed Shopjustice Review by

Introduction

Shopjustice.com is an online shopping platform that offers trendy clothing, accessories, and footwear for girls between ages 6 and 16. The store is well-known for its colorful and fashionable designs that cater to all body types, sizes, and preferences. According to its website, Shop Justice prides itself on offering high-quality products that inspire every girl to express her individuality and confidence.

Pros and Cons

Pros:
  • Offers a variety of fashionable products for girls of all sizes
  • Provides an easy-to-navigate website that simplifies the shopping experience
  • Has a loyalty program that rewards customers with special perks
  • Offers free shipping on qualifying purchases
  • Provides excellent customer service that takes care of customer concerns promptly
Cons:
  • Only caters to girls between ages 6 and 16
  • Some customers have experienced delays with shipping times
  • Some customers have reported quality issues with certain products
  • Does not offer a wide variety of product colors & styles

User Experience

Shopjustice.com provides a user-friendly experience for its shoppers. The website is well-organized and allows customers to easily navigate through the products, store locations, services, and any ongoing promotions. The site is also mobile-friendly, which means customers can shop with ease on their mobile devices.

Pricing and Value for Money

Shopjustice.com offers products at reasonable prices considering the high-quality designs and materials they use. Additionally, the store often offers promotions, coupons, and discounts to its customers that help them save money on their purchases. This makes Shop Justice a great value for money option for parents looking to dress their girls in stylish clothes at affordable prices.

Alternatives

While Shop Justice offers a range of fashionable clothing options for young girls, there are several other similar online stores such as Zara Kids, H&M Kids, and Forever 21 Girls that offer similar trendy and affordable fashion for children.

Customer Service

Shopjustice.com has a great reputation for customer service. The store offers an extensive FAQ section that addresses common customer concerns, as well as offers chat and email support for those who need more personalized assistance. Additionally, the store offers options for in-store returns which makes it easier for some customers to return any merchandise that doesn't fit them as expected.

Product Quality and Selection

The product quality of items sold on shopjustice.com is generally of good quality. The clothes are well made with quality materials, and the store offers a variety of designs that cater to different tastes and preferences. However, some customers have reported issues with the quality of certain products, so it's important for customers to read reviews and check product details before making online purchasing decisions.

Website Usability

Shopjustice.com provides a seamless shopping experience with an easy-to-use website that's well-organized and visually appealing. The site is designed with customers in mind and makes it easier for users to find what they're looking for with minimal clicks.

Returns and Exchanges

Shopjustice.com offers customers the option of returning merchandise either in-store or via mail. The store's return policy allows customers to return items within 90 days of purchase, provided it's in new and unused condition. If customers choose to exchange an item, they need to complete the exchange process by either mailing or returning the merchandise in-store.

Promotions and Discounts

Shopjustice.com offers ongoing promotions and special discounts to its customers. Shoppers can either check the Store Promos section of the website to see what's new, subscribe to the store's email list or join the Justice Insider reward program to receive member-exclusive offers and rewards.

Reputation

Shopjustice.com has built a good reputation for providing high-quality fashion products for young girls since it was launched over two decades ago. The store has received positive reviews from customers, with many raving about their unique designs, variety of products and quality customer service.

Payment Options

Shopjustice.com accepts a variety of payment options such as credit cards, debit cards, PayPal, Apple Pay, Google Pay, and Justice Gift Cards. Customers also have the option of paying for their purchases using a combination of different payment methods for added convenience.

Loyalty Programs

Shopjustice.com offers a loyalty program known as the Justice Insider. The program offers shoppers exclusive access to member-only offers, special events, free gifts, and other rewards. Shoppers can also earn points for every purchase, submitting product reviews or engaging with the store on social media, which they can later redeem for rewards.

Customer Reviews

Shop Justice has received various reviews from customers who've bought products from the online store. These reviews have generally been positive, with customers raving about the quality of the clothes, design variety, and overall customer experience. However, some customers have reported issues with shipping times and certain quality control issues.

Community Involvement

Shopjustice.com has a long-standing relationship with the non-profit organization, Girls on the Run, which encourages young girls to develop essential life skills and self-confidence through running. The store also supports other non-profit organizations, such as the Leukemia & Lymphoma Society.

Shipping and Costs

Shopjustice.com offers standard and expedited shipping options, with free shipping on orders of $25 or more. The store also has curbside pickup options available for those who want to save on shipping costs. However, some customers have reported delays with shipping times, so it's vital to keep track of shipping statuses and delivery dates.

Shopjustice Recent User Reviews

User Rating

👤

Reviewer Name: Josh Horricks

Review Submission Date: 2023-01-10

Review Title: Wrong item and Awful customer service
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Review Description: Ordered a black fleece Hoodie. After a month an a half the item arrived and was not even close to the item I ordered. Received a cheap blue shirt

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Reviewer Name: Naomi

Review Submission Date: 2022-09-09

Review Title: Didn't know my gift card isn't good…
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Review Description: Didn't know my gift card isn't good anymore. Didn't even know Justice stores were closing! What a waste of money!

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Reviewer Name: Kathryn Parris

Review Submission Date: 2022-09-08

Review Title: Terrible
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Review Description: Terrible. I placed an order a month ago, never shipped or received. I emailed them and they didn’t respond - it’s been 4 days. I called them and there is a recording saying they shut their number down. Not sure how to get my money back!!!

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Reviewer Name: Alicia Miller

Review Submission Date: 2022-09-02

Review Title: Horrible company
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Review Description: Horrible company. They have no morals! Canceling everybody’s orders for the $2 sale to turning around & put same clothes on the website for a higher price. Y’all are horrible. Never ever ever again will I shop with justice. Straight TRASH!!!!! And LIARS!

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Reviewer Name: Chavale Pierson

Review Submission Date: 2022-09-02

Review Title: The worst
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Review Description: August 4th I made a large order for daughter when they had the big sale. Order was suppose to arrive on the 16th never showed when I wrote them they said it would be 7-14 day delay. But on sept 1 it says my order is being canceled. Love their clothes but they are a freaking joke. Their online ordering system should not be this horribly ran.

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Reviewer Name: Jeanae

Review Submission Date: 2022-09-02

Review Title: Don’t shop here
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Review Description: The promote a sale they know they can't fill…. No update…. I reach out to them and they tell me it's 14 day delay not counting the 3 weeks I've already waited mind you…and after a month out of the blue they cancel order and still have the same items I ordered on the website at a higher price……scam business

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Reviewer Name: Canitha Mitchell

Review Submission Date: 2022-09-02

Review Title: After emailing wanting updates on my…
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Review Description: After emailing wanting updates on my order that was placed over a month ago, they decided that they would just cancel my orders. All 3 orders were canceled. My aunt however that ordered after me received her shipment.

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Reviewer Name: Renee

Review Submission Date: 2022-08-29

Review Title: Stuck with $75 worth of gift cards
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Review Description: Stuck with $75 worth of gift cards that the “new” justice brand will not accept. I will not ever spend one more dollar with justice

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Reviewer Name: Maarit Durity

Review Submission Date: 2022-08-28

Review Title: Misleading - Takes Money and Doesn't Ship Items
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Review Description: First time ordering from this company. No notice on their website that orders are delayed. It's been 21 days since I placed an order. I filed a complaint with the FTC and Paypal.

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Reviewer Name: Rafaela Z

Review Submission Date: 2022-08-24

Review Title: Order has shipped and items are being…
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Review Description: Order has not shipped and items are being randomly cancel. It's been 20 days from order date. Last time I order from them.