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Review article published on: 06 Oct 2019

Last updated by on 26 Jan 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
May 2021 5 5 5 5 5 5
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Detailed Shoppersstop Review by

What is Shoppers Stop?

Shopping online has become a convenient way to find and purchase items without leaving home. Shoppers Stop was launched in 1991, and K Raheja Corp owns the website. There are so many different retailers out there, all offering something different, that it can be hard to decide which is right for you. One of the most popular is Shoppers Stop – and in this article, we’ll look at what makes them so great, as well as how they compare to other online retailers. So read on and learn more about this fantastic eCommerce platform!

Shoppers Stop Standout Features

Shoppers Stop is an e-commerce site that sells apparel, accessories, and home goods. The site has a clean and modern design and is easy to navigate. The main features that set Shoppers Stop apart from other e-commerce sites are its user-friendly search engine, a large selection of products, and competitive pricing.
  1. The Shoppers Stop search engine is very user-friendly. You can search for products by keyword or category, and the results are displayed clearly and concisely. The site also offers a variety of filters that you can use to narrow down your search results.
  2. In terms of product selection, Shoppers Stop offers a wide range of items for men, women, and children. The site carries both international and domestic brands, so you're sure to find what you're looking for. In addition, Shoppers Stop offers a variety of home goods, including furniture, kitchenware, bedding, and home decor.
  3. Finally, Shoppers Stop is very competitively priced. The site frequently runs sales and promotions, so you can often find great deals on the items you're looking for. In addition, Shoppers Stop offers free shipping on orders over Rs 999/- So if you're looking for an easy and convenient way to shop for apparel, accessories, and home goods online. Shoppers Stop worth checking out.

Shoppers Stop Pros and Cons

                      PROS                               CONS
A wide variety of products across categories No cash-on-delivery option is available
Easy-to-navigate website No international shipping
Accepts multiple modes of payment Expensive compared to other online stores

Why Should you Use Shoppers Stop?

Shoppers Stop a popular online shopping destination in India that offers a wide range of products across categories like clothing, footwear, beauty, home & kitchen, electronics, and more. They have a user-friendly website, and their customer service is excellent. Here are some reasons why you should use Shoppers Stop for your online shopping needs:
  1.  They offer great deals and discounts on a wide range of products.
  2.  Their product range is vast, and you will find what you are looking for.
  3. The quality of their products is excellent, and they also have a good return policy if you are unsatisfied with a purchase.
  4.  Customer service is prompt and helpful, which makes the shopping experience pleasant.

Shoppers Stop Website Performance

Shoppers Stop one of the leading online shopping portals in India. It offers a wide range of products across categories like apparel, footwear, cosmetics, fragrances, accessories, and more. The website has a user-friendly interface and is easy to navigate. The website offers a hassle-free shopping experience to its users. The products are correctly categorized, and the search option is very effective. The website loads fast, and the checkout process is also smooth. Overall, Shoppers Stop offers a good shopping experience to its users.

 Shoppers Stop Ease of Use

Shoppers Stop one of the leading online shopping portals in India. It is easy to use and has many products to choose from. The website is user-friendly and offers a hassle-free shopping experience. The delivery is prompt, and the customer service is excellent. Overall, it is a great website to shop from, and we would highly recommend it to everyone.

Shoppers Stop Reliability

Shoppers Stop one of the leading online shopping portals in India. It offers a wide range of products across categories like apparel, cosmetics, accessories, footwear, and more. The website also has a reliable customer service team ready to help shoppers with their queries and concerns. One of the best things about shopping at Shoppers Stop is that it offers regular deals and discounts. This makes it an excellent option for budget-conscious shoppers looking for quality products at reasonable prices. The website also offers free shipping on all orders above Rs. 999, another excellent benefit for shoppers. Shoppers Stop a reliable and trustworthy online shopping destination offering great value for money. This website is for you if you are looking for quality products at reasonable prices!

Shoppers Stop Pricing

We will closely examine the pricing of products on Shoppers Stop. We will also compare the prices with those of other similar websites. Products on Shoppers Stop are generally priced competitively. However, there are some instances where the prices are higher than those of other websites. For example, the price of the Nike Air Max shoes is Rs. 7,999 at Shoppers Stop, while Rs. 7,695 on Amazon India. However, it must be noted that Shoppers Stop offers a wide range of products at very competitive prices. For instance, the price of Puma shoes is Rs. 2,499 on Shoppersstop, while it is priced at Rs 2,999 on Myntra.

Shoppers Stop's Excellent Customer Support

Regarding online customer support, Shoppers Stop is one of the best in the business. They offer a variety of ways to contact them, including phone, email, and live chat. Their customer service representatives are knowledgeable and helpful and always willing to go the extra mile to help you with your purchase. Overall, we were highly impressed with the customer support offered by Shoppers Stop.

Shoppers Stop Return and Refund Policy

Shoppers Stop offers a hassle-free return and refund policy to its customers. If you are unsatisfied with a product, you can return it within 14 days of delivery for a full refund. The process is simple - log into your account, select the item you wish to return, and follow the instructions. Overall, Shoppers Stop's return and refund policy is customer-friendly and straightforward. If unsatisfied with a purchase, you can quickly return it for a full refund - no questions asked.

Shoppers Stop Alternatives

Although Shoppers Stop is a well-known and respected online retailer, many other great online retailers offer similar products and services. Here is a review of some of the best alternatives to Shoppers Stop:
  1. Amazon is one of the world's largest and most popular online retailers. They offer millions of products across all categories, including apparel, electronics, books, and more. They also have very competitive prices and offer free shipping on many items.
  2. eBay - eBay is another sizeable online marketplace offering a wide variety of products from private sellers and businesses. Prices can be very reasonable on eBay, especially if you're willing to bid on items or purchase them using the "Buy It Now" option.
  3. Overstock - Overstock is an online retailer selling closeout merchandise from other retailers at deeply discounted prices. They often have great deals on clothing, shoes, home goods, and more.
  4. Target - Target is a brick-and-mortar retailer with a fabulous online presence. They offer a wide range of products across all categories, including furniture, decor, appliances, and more. Prices are generally very reasonable at Target.
  5.  Walmart - Walmart is another brick-and-mortar retailer with an excellent online store. They offer a massive selection of products at meager prices.

Recent News

Shoppers Stop appoints Arvind Rajagopalan as customer care associate and chief retail officer

As the retail sector continues to evolve, businesses are looking for ways to streamline operations, improve customer service and stay competitive. One way many companies have achieved this is through the appointment of new executives. Recently, Shoppers Stop appointed Arvind Rajagopalan as its new Customer Care Associate and Chief Retail Officer. In his new role, Rajagopalan will be responsible for developing strategies for customer loyalty and enhancing customer experience in stores across the country. He brings over 20 years of experience in sales and marketing from various industries, which will surely help him make an impact at Shoppers Stop.

Who is Arvind Rajagopalan?

Arvind Rajagopalan is the new Customer Care Associate and Chief Retail Officer at Shoppers Stop. He has over 20 years of experience in the retail industry, having worked with leading brands such as Pantaloons, Future Group, and Aditya Birla Retail. In his most recent role, he was the Chief Operating Officer of the e-commerce platform Snapdeal. Rajagopalan will drive Shoppers Stop's customer-centric initiatives and further its omnichannel strategy. He will also spearhead the company's expansion plans in India and abroad. Under his leadership, Shoppers Stop aims to become the preferred destination for Indian and global shoppers.

How will he help Shoppers Stop?

Arvind Rajagopalan was appointed as the Customer Care Associate and Chief Retail Officer of Shoppers Stop on March 12, 2020. He will be responsible for driving customer experience, loyalty programs, and enhancing omnichannel capabilities. Rajagopalan has over two decades of experience in the retail industry. He started his career with The Bombay Store and then moved to Pantaloons, where he spent ten years in various leadership roles. He was most recently the CEO of Aditya Birla Fashion and Retail Ltd. Under his leadership, Aditya Birla Fashion grew into one of India’s largest fashion retailers, with a turnover of Rs 8,727 crore in FY19. Rajagopalan has also been instrumental in setting up several successful brands like Louis Philippe, Van Heusen, Peter England, Allen Solly, and People. Rajagopalan’s appointment is in line with Shoppers Stop’s focus on strengthening its omnichannel capabilities. With his extensive experience in growing retail businesses, Rajagopalan is well-positioned to help Shoppers Stop achieve its goal of becoming a leading omnichannel retailer in India. With this move, Shoppers Stop appears to be looking toward a brighter future, driven by innovation and excellence in customer care.

My Final Verdict

Shoppers Stop one of the leading online shopping portals in India. It offers a wide range of products, from apparel to home furnishing, and provides customers with an easy and convenient shopping experience. The website has a user-friendly interface and is easy to navigate. The product descriptions are detailed and informative. The pricing is competitive, and the delivery charges are reasonable. Overall, we are impressed with Shoppers Stop and would recommend it to our readers.                                  

Recommended by 4+ verified customers on Trustpilot

'Good'
Based on 4 reviews

Shoppersstop Recent User Reviews

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Reviewer Name: JF

Review Submission Date: 2020-10-01

Review Title: Was good once
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Review Description: Was good once. Now probably best described as incompetent, otherwise fraudulent

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Reviewer Name: Neeraj Kancherla

Review Submission Date: 2020-07-27

Review Title: Pathetic!
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Review Description: Their website or app never work. Customer care? Pathetic. Any issues? They won't respond. You will feel as if you are roaming in a desert while using their online services. Just avoid it.

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Reviewer Name: SN

Review Submission Date: 2020-01-18

Review Title: Not trustworthy
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Review Description: Not trustworthy. They do not sell product as advertised on their own website. I complained after receipt of the product that it is not same as advertised on web and got the answer the web site is showing incorrect. This is absolutely not acceptable as customers buy on line just looking at the web site. They did not refund either even when I asked.

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Reviewer Name: Rajesh Doot

Review Submission Date: 2019-02-05

Review Title: Total Time waste
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Review Description: Total Time waste. Don't shopping with shoppers stop online. I had ordered a shoes and receive defective and outdated shoes. Also Courier service very very bad. Lot of Problem with return process.

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