Users Voice for Shoptiques

13% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
87% users rated Excellent
Pie Chart Review Representation for Shoptiques
Shoptiques Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 03 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.6 5 1 5 2.4 1.2
Mar 2023 4.2 1 1 5 2.6 1.3
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Detailed Shoptiques Review by

Introduction

Shoptiques.com is an online marketplace that connects shoppers with boutique stores all around the world. It offers a unique shopping experience for customers who want to discover hidden gems and find one-of-a-kind fashion pieces. Shoptiques.com was founded in 2012 and has since grown to become a popular destination for fashion lovers.

Pros and Cons

Pros:
  • Wide selection of unique products
  • Easy to navigate website
  • Excellent customer service
  • Competitive pricing
Cons:
  • Limited sizes available
  • Slow shipping times
  • No loyalty program

User Experience

Shoptiques.com offers a seamless user experience. The website is easy to navigate and the shopping process is straightforward. Customers can search for products based on categories or by entering keywords in the search bar. The product pages are informative, with detailed descriptions and multiple images.

Pricing and Value for Money

Shoptiques.com offers competitive pricing for its products. While some items may be more expensive than fast fashion alternatives, the value for money lies in the unique and high-quality pieces that are often made in small batches. Customers can also take advantage of promotions and discounts that are regularly offered on the website.

Alternatives

Some alternative websites to Shoptiques.com include Farfetch, Net-a-Porter, and Moda Operandi. These websites also offer a selection of unique and high-end fashion products.

Customer Service

Shoptiques.com has excellent customer service. They offer a live chat feature for immediate assistance, and an email address and phone number for customers to contact them with any issues or inquiries. Shoptiques.com aims to respond to all inquiries within 24 hours.

Product Quality and Selection

Shoptiques.com offers a wide selection of unique and high-quality products from boutique stores around the world. Products range from clothing and accessories to home decor and gifts. The products are well curated and many are made in small batches.

Website Usability

Shoptiques.com is easy to use and navigate. The website is well-designed, with a clean layout and intuitive user interface. Customers can easily search for products, filter by category or price range, and sort by popularity or newest arrivals.

Returns and Exchanges

Shoptiques.com offers a hassle-free returns and exchanges policy. Customers have 14 days from the date of delivery to initiate a return or exchange. Items must be unworn and in their original condition, with all tags and packaging intact. Customers are responsible for the cost of return shipping.

Promotions and Discounts

Shoptiques.com regularly offers promotions and discounts, such as free shipping on orders over a certain amount or a percentage off of a customer's first purchase. Customers can sign up for the website's newsletter to receive notifications of these promotions.

Reputation

Shoptiques.com has a good reputation among customers and fashion bloggers alike. The website has been featured in publications such as Vogue, Huffington Post, and Forbes. Customers have praised the website for its unique selection of products and excellent customer service.

Payment Options

Shoptiques.com accepts payment via credit card, PayPal, and Apple Pay. All transactions are secure and encrypted to protect customer information.

Loyalty Programs

Shoptiques.com does not currently offer a loyalty program.

Customer Reviews

Shoptiques.com has a dedicated section for customer reviews on its website. Customers can rate products and provide detailed feedback on their experience with the product and the website overall. The reviews are helpful for other customers to make informed purchasing decisions.

Community Involvement

Shoptiques.com is committed to giving back to the community. The website regularly donates a portion of its profits to various charities and organizations.

Shipping and Costs

Shoptiques.com offers free shipping on orders over $100 within the United States. For orders below $100, shipping costs vary depending on the destination and shipping method chosen. International shipping is also available, with costs varying by destination. Shipping times may vary, with some orders taking up to 14 business days to arrive.

Shoptiques Recent User Reviews

User Rating

5 stars

23

👤

Reviewer Name: Justin Silverman

Review Submission Date: 2021-09-22

Review Title: They actually care and don’t treat you like a number
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Review Description: Their product is great and their team is even better. Their personalized approach to helping boutiques grow is why any boutique should pick them over a larger company that will treat you like a number. Shoptiques actually cares.

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Reviewer Name: Jasmine Taylor

Review Submission Date: 2021-08-16

Review Title: Customer service is good and quick
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Review Description: Customer service is good and quick. If you have any question, they're always respond you. :)

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Reviewer Name: Billy Dayan

Review Submission Date: 2021-03-11

Review Title: Fantastic experience
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Review Description: Fantastic experience

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Reviewer Name: Knut Frängsmyr

Review Submission Date: 2020-07-02

Review Title: Unable to return items and customer…
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Review Description: Unable to return items and customer service is not responding. Lost 1000 dollars here. Crazy and I recommend never to shop here.

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Reviewer Name: Michelle AubMir

Review Submission Date: 2020-06-17

Review Title: DON'T DO IT!
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Review Description: DON'T DO IT!! THEY stole from me $1000 USD and no benefit, I have been with the platform for over 3 years an only 1 SALE. SAVE YOUR MONEY.

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Reviewer Name: Teneen

Review Submission Date: 2020-02-14

Review Title: Quick Customer Service
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Review Description: Customer Service is always quick to respond and if you have a question, they are always an email away.

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Reviewer Name: Iamfinicky

Review Submission Date: 2019-12-07

Review Title: Love shopping here
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Review Description: Love shopping here! Unique items from around the world. Excellent customer service.

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Reviewer Name: Jenny Claggett

Review Submission Date: 2019-12-06

Review Title: I had an excellent experience with…
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Review Description: I had an excellent experience with Caroline from Shoptiques. She was so helpful and friendly. She made my day better by talking to her!

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Reviewer Name: Janet Smalley

Review Submission Date: 2019-11-08

Review Title: Great communication and followed…
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Review Description: Great communication and followed updates on return..very polite and helpful

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Reviewer Name: CVD

Review Submission Date: 2019-10-03

Review Title: Love Love Love Shoptiques
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Review Description: I've been shopping on this site for several years now. I love finding cool boutiques and supporting the smaller shops. I've always received high quality clothes and it's stuff I don't see anywhere else. The prices can be high but filtering through the "sale" tab I've found some gems! Of course, I'm willing to pay a bit more for quality.