Users Voice for Shopwss

54% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
46% users rated Excellent
Pie Chart Review Representation for Shopwss
Shopwss Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 11 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4 4.3 1.4 3.6 4.7
Nov 2022 5 3.3 2.4 1.1 4.4 4.5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.7 1.7 1.3 4.1 4.1
Mar 2023 5 3 5 5 5 5
Line Chart for Rating of peer stores

shopwss.com

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Detailed Shopwss Review by

Introduction

Shopwss.com is a popular online retailer that specializes in footwear, apparel, and accessories. The website offers a wide range of products from top brands at affordable prices. Shopwss.com has been in the retail industry for over 30 years and has established a loyal customer base. The website is user-friendly and offers a secure shopping experience.

Pros and Cons

Pros:
  • Wide range of products
  • Affordable prices
  • Secure shopping experience
  • Free shipping on qualifying orders
Cons:
  • Limited international shipping options
  • No loyalty program

User Experience

Shopwss.com offers a user-friendly interface that is easy to navigate. The website has a search bar that allows users to search for specific products. The website also offers a filtering option that allows users to sort products by size, color, brand, and price. The website offers a secure checkout process that ensures the safety of users' personal and payment information.

Pricing and Value for Money

Shopwss.com offers products at affordable prices. The website offers discounts and promotions regularly, making it an ideal place for budget-conscious shoppers. The website also offers a price match guarantee, ensuring that customers receive the best value for their money.

Alternatives

Some popular alternatives to Shopwss.com include Zappos, Nike, Adidas, and Foot Locker. These websites offer similar products and services, but with varying prices and promotions.

Customer Service

Shopwss.com provides excellent customer service. The website offers a live chat option, email support, and a toll-free phone number. The website also offers a comprehensive FAQ section that addresses common customer concerns.

Product Quality and Selection

Shopwss.com offers products from top brands, ensuring high-quality products. The website offers a wide range of products, including running shoes, casual shoes, boots, sandals, apparel, and accessories. The website also offers products for men, women, and children.

Website Usability

Shopwss.com has a user-friendly interface that is easy to navigate. The website offers a clear and concise layout, making it easy for users to find what they are looking for. The website also offers an efficient checkout process that allows users to complete their purchases quickly.

Returns and Exchanges

Shopwss.com offers a hassle-free returns and exchange policy. The website accepts returns and exchanges within 30 days of purchase. The website also offers free returns for defective or flawed products.

Promotions and Discounts

Shopwss.com offers regular promotions and discounts, making it an ideal place for budget-conscious shoppers. The website also offers a rewards program that allows customers to earn points and redeem them for discounts.

Reputation

Shopwss.com has a solid reputation in the retail industry. The website has been in business for over 30 years and has established a loyal customer base. The website has received positive reviews and ratings from customers, indicating their satisfaction with its products and services.

Payment Options

Shopwss.com accepts various payment options, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.

Loyalty Programs

Shopwss.com does not offer a loyalty program at this time.

Customer Reviews

Shopwss.com has received positive customer reviews and ratings. Customers appreciate the website's wide range of products, affordable prices, and excellent customer service.

Community Involvement

Shopwss.com is actively involved in the community. The website supports various charities and organizations, including the Make-A-Wish Foundation, Soles4Souls, and the American Red Cross.

Shipping and Costs

Shopwss.com offers free shipping on qualifying orders. The website also offers expedited shipping options for an additional fee. The website ships to the United States and Canada, but international shipping options are limited. Shipping costs vary depending on the destination and shipping method selected. In conclusion, Shopwss.com is a reputable online retailer that offers affordable products from top brands. The website provides excellent customer service, a user-friendly interface, and easy returns and exchanges. While the website does not offer a loyalty program and has limited international shipping options, its competitive pricing and promotions make it a popular choice for budget-conscious shoppers.

Shopwss Recent User Reviews

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Reviewer Name: Keesha

Review Submission Date: 2023-01-14

Review Title: Shoes are just as pictured
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Review Description: Shoes are just as pictured! I looked everywhere for the burgundy Reeboks and WSS had them. I am pleased with my purchase

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Reviewer Name: Tom

Review Submission Date: 2022-08-05

Review Title: Worst there is.
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Review Description: I’ve been more than understanding with this company but they cannot seem to run a business successfully or have a customer service team that even tries. I’ve had multiple orders that were confirmed and my credit card charged for days, I even get shipping confirmation just for them to cancel the order. This has happened three times in the last month. Their customer service team is low class and simply doesn’t care at all about fixing ANY issue. Crap company that I truly hope goes out of business.

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Reviewer Name: Corian Der

Review Submission Date: 2022-04-25

Review Title: Nice shop.
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Review Description: Nice shop.. fast shipping! Good!

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Reviewer Name: Brenden Kurtyka

Review Submission Date: 2022-01-15

Review Title: I ordered 2 pairs of champion slippers…
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Review Description: I ordered 2 pairs of champion slippers (45$ ech) and a pair of shoes for my son. It came in 3 separate boxes spread out over a 2 weeks. First box said all items would be in box one so i thought i got scammed but i got it all at a great price, too. It eventually ended up coming! I did use PayPal like other reviewers said to do

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Reviewer Name: Brenden Kurtyka

Review Submission Date: 2022-01-15

Review Title: I ordered 2 pairs of champion slippers…
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Review Description: I ordered 2 pairs of champion slippers (45$ ech) and a pair of shoes for my son. It came in 3 separate boxes spread out over a 2 weeks. First box said all items would be in box one so i thought i got scammed but i got it all at a great price, too. It eventually ended up coming! I did use PayPal like other reviewers said to do

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Reviewer Name: DEBBY V

Review Submission Date: 2021-11-24

Review Title: Ordered several pairs of shoes and…
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Review Description: Ordered several pairs of shoes and great experience with this company. Website easy to order. Good price. Excellent communication and great delivery time

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Reviewer Name: DEBBY V

Review Submission Date: 2021-11-24

Review Title: Ordered several pairs of shoes and…
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Review Description: Ordered several pairs of shoes and great experience with this company. Website easy to order. Good price. Excellent communication and great delivery time

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Reviewer Name: Codhisattva

Review Submission Date: 2021-09-08

Review Title: Failed to refund for unused, unworn products returned the day after received
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Review Description: Terrible customer service. They lost my return and failed to credit me back! And failed to take responsibility. Awful company. BUYER BEWARE!

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Reviewer Name: Codhisattva

Review Submission Date: 2021-09-08

Review Title: Failed to refund for unused, unworn products returned the day after received
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Review Description: Terrible customer service. They lost my return and failed to credit me back! And failed to take responsibility. Awful company. BUYER BEWARE!

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Reviewer Name: Carol Nefstead

Review Submission Date: 2021-07-22

Review Title: WORST COMPANY EVER
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Review Description: Don't buy from this company. I spent over an hour trying to get them to exchange my size 9 shoes for a size 9.5 wide size. Same shoe different size. They wouldn't do it stating that it was a different style and I paid a different price for it since it was on sale at the time I bought it. They wanted me to repurchase it so I would have to pay more for it. All I wanted was an even exchange which it was (just a different size). They wouldn't send me a shipping label.