Shopwss Reviews

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41 Reviews

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In the Shopping & Fashion category

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73% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
27% users rated Excellent
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N Nancy
48 days ago

Exceeding Expectations: A ShopWSS Success Story

I can't contain my excitement after the exceptional experience I had with shopwss.com! Initially skeptical due to mixed reviews, I took a chance during a shoe sale and couldn't be happier. A pair I had eyed at Journey's was half the price here, and despite initial doubts, it turned out to be a seamless transaction. While some cited size issues and returns as drawbacks, my proactive approach paid off. The website interface was user-friendly, and though the chat support was a tad slow, my query was eventually resolved. The delivery via FedEx was prompt, complete with a tracking number for convenience. Opening the package, I found my Converse snugly nestled in their original box, in pristine condition. With no loose packaging or damages, the shoes were exactly what I hoped for. Not only did I save a considerable amount of money, but I also received top-notch service. My advice? Do your homework on the shoes you desire, ensure the right size, and if in doubt, try them on in-store. Opt for credit card payment for added security. Trust me, ShopWSS exceeded all my expectations, and I'll be a returning customer for sure!
M maya johnson
61 days ago

A Genuine Gem: My Heartfelt Experience with shopwss.com

My journey with shopwss.com has been nothing short of remarkable. Initially skeptical, I was pleasantly surprised by the vast array of items available on their website. However, a slight hiccup arose when I tried to exchange a clearance item that was listed as on sale. While this caused a bit of confusion, the customer service team was quick to address my concerns. Despite the misunderstanding about the clearance policy, the support team patiently guided me through the return process and ensured that I found a suitable alternative without any hassle. Their dedication to customer satisfaction truly sets them apart from other online retailers. Although the term "clearance" may have caused a moment of uncertainty, shopwss.com’s commitment to resolving issues promptly and efficiently speaks volumes about their integrity. I am grateful for their exceptional service and will definitely be a returning customer, knowing that I am in capable hands. Thank you, shopwss.com, for turning what could have been a frustrating situation into a positive and memorable shopping experience. Your transparency and dedication to customer satisfaction have earned my loyalty and trust.
K kelly
95 days ago

My Honest Review of shopwss.com: Beware of This Company

As a customer, I had a disappointing experience with shopwss.com that I feel compelled to share. I purchased two pairs of boots on sale, only to find that they were too small. When I requested an exchange for a larger size, I was shocked by the response I received. Instead of facilitating the exchange as expected, they refunded my money and insisted that I repurchase the boots at full price. This left me feeling frustrated and deceived. It's disheartening when a company fails to honor their sale prices and treats loyal customers in this manner. As a consumer, I value fair and transparent transactions, and this experience fell short of that standard. I strongly advise others to exercise caution when considering making a purchase from shopwss.com. The lack of integrity in their business practices is concerning, and I urge fellow shoppers to be aware of these issues. It is essential to hold companies accountable for their actions, and I hope that sharing my experience will help others make informed decisions when it comes to their shopping choices.
K kelly
95 days ago

Transformative Customer Service Experience!

I feel compelled to share my profound experience with shopwss.com. Initially, I encountered an issue with a pair of boots that were too small. Disheartened, I reached out to their customer service in hopes of a resolution. To my surprise and delight, they not only provided a refund promptly but also went above and beyond by suggesting a reordering process at full price. The exceptional customer service I received transformed my perspective entirely. Instead of viewing it as a setback, I saw it as an opportunity to support a company that values its customers. Their willingness to rectify the situation with such generosity and efficiency left me truly impressed. In a world where consumer interactions can often be fraught with frustration, encountering a company that genuinely cares about its customers is a breath of fresh air. I wholeheartedly recommend shopwss.com for their outstanding service and commitment to customer satisfaction. Thank you for turning a potentially negative experience into a positive one—I am now a loyal customer for life.
S Sandi M
97 days ago

Unwavering Customer Service and Quality Products at shopwss.com!

As a loyal customer of shopwss.com, I can confidently attest to their unwavering commitment to customer service and the quality of their products. In fact, I recently experienced their exceptional service when I needed to return a Christmas gift order that was a few days past the 30-day return mark. Despite the time constraint, the team at shopwss.com went above and beyond to assist me. Not only did they graciously accept the return of the unworn item, but they also facilitated a hassle-free exchange, ensuring that I was completely satisfied with my purchase. This level of dedication and care truly sets shopwss.com apart from other retailers. I am continually impressed by the impeccable quality of their products and the genuine concern they have for their customers' satisfaction. I highly recommend shopwss.com to anyone seeking top-notch products and unparalleled customer service. Thank you, shopwss.com, for continually exceeding my expectations!
S Sandi M
97 days ago

A Heartfelt Testimonial: Beyond Policies to Personal Connection

Reflecting on my recent experience with shopwss.com, I encountered a situation where a Christmas gift I had purchased fell just outside their 30-day return policy. Despite feeling disheartened at first, I decided to reach out and explain my circumstances. To my surprise, the customer service representative I spoke with went above and beyond to empathize with my situation, recognizing the sentimental value attached to the unworn gift. Not only did they make an exception for me, allowing me to return the item and choose a more suitable gift for my loved one, but they also took the time to share kind words and understanding during our interaction. This level of personalized care and genuine concern for their customers truly sets shopwss.com apart. While policies are necessary for any business, it is the human touch and compassion behind them that build lasting relationships and foster loyalty. I am grateful for the exceptional customer service I received, and I wholeheartedly recommend shopwss.com to anyone in search of not only quality products but also a caring and understanding team that values its customers above all.
T Tyrone Pink
117 days ago

Disappointing Experience: A Warning to All Shoe Shoppers

After a regrettable visit to shopwss.com, I can confidently say that I will not be returning to their store. Despite their website indicating the availability of certain shoes, I was disappointed to find that they were actually out of stock. The customer service I received was abysmal, as the staff showed no willingness to assist me in any way. This experience has left me feeling like I wasted my time, money, and gas. I will not be recommending this store to anyone, as it was an overall disappointing and frustrating experience.
L Lori Finley
155 days ago

Ordered a Jordan basketball for my…

When I stumbled upon shopwss.com, I was on the hunt for the perfect gift for my granddaughter – a Jordan basketball. Little did I know that this purchase would exceed my expectations in more ways than one. The entire shopping experience left a lasting impression on me, and I'm excited to share my thoughts on the outstanding service and product quality I received. From the moment I placed my order, the anticipation of receiving the basketball for my granddaughter grew with each passing day. To my delight, the delivery was swift, and within a mere week, the package arrived at my doorstep. As I eagerly unboxed the basketball, it became apparent that this was no ordinary sports store purchase. Crafted with precision and care, the Jordan basketball exuded exceptional quality and attention to detail. Witnessing my granddaughter's sheer joy and excitement upon receiving the basketball was a moment I won't soon forget. The sheer delight on her face was a testament to the caliber of the product. It's safe to say that this purchase brought immeasurable joy to my granddaughter and transformed me into a loyal customer of shopwss.com. The seamless shopping experience, punctual delivery, and, most importantly, the sheer happiness it brought to my granddaughter, underscored the exceptional service provided by shopwss.com. I am truly impressed with the quality and reliability of this company, and I will undoubtedly return for future purchases. In conclusion, shopwss.com has won me over as a customer for life. The Jordan basketball proved to be a remarkable gift, and the entire shopping experience was a testament to the company's dedication to customer satisfaction. I highly recommend shopwss.com to anyone in search of top-notch products and service that goes above and beyond. Thank you, shopwss.com, for making my granddaughter's day and exceeding my expectations in every way possible.
L Lori Finley
155 days ago

Unforgettable Experience: Finding the Perfect Gift at ShopWSS

As I was looking for a special gift for my granddaughter, I stumbled upon ShopWSS, and I am thrilled with my purchase! I decided to order a Jordan basketball, and when my granddaughter unwrapped it, her eyes sparkled with happiness - she absolutely loved it! The quality exceeded my expectations, and the size was perfect for her. The fast shipping was the cherry on top, with the basketball arriving in just a week, making the whole experience even more delightful. ShopWSS has won my heart, and I highly recommend it for anyone looking for top-notch quality and exceptional service. Thank you, ShopWSS, for making this gift-giving experience so memorable!
L Linalee
209 days ago

Enter the 2209 Lake Mead Blvd location…

Unpleasant Experience at WSS Store on Lake Mead Blvd in Vegas I recently visited the WSS store located at 2209 Lake Mead Blvd in Vegas, and the experience left much to be desired. Upon entering the store around 3 pm, my first encounter was with the policy of leaving bags at the front, which was not clearly communicated. Although complying with the request, I found it to be a necessary but unposted requirement, which I later politely suggested to the staff. To my dismay, instead of a gracious response, I was met with a confrontational and dismissive attitude from an employee, who repeatedly and snidely wished me a nice day. This unprofessional behavior marred what could have been a routine shopping trip. The lack of clear communication and the subsequent disrespectful treatment from the staff overshadowed any potential positive aspects of the visit. It's disappointing to encounter such poor customer service, especially when it comes to rectifying their own oversight. It's unfortunate that my experience at the WSS store on Lake Mead Blvd was marred by the unnecessary confrontation and lack of professionalism. As a customer looking for a seamless shopping experience, this encounter left me with a significant impression of dissatisfaction. In conclusion, I hope that the store management takes steps to improve their customer service and communication practices, as such experiences can greatly influence a customer's decision to return in the future. My visit was certainly not indicative of the level of service I expect when shopping at a reputable store like WSS. In light of the aforementioned issues, I regrettably cannot award any stars for my visit to the WSS store on Lake Mead Blvd.
L Linalee
209 days ago

Discover Exceptional Service at shopwss.com – A True Gem at 2209 Lake Mead Blvd

I had the pleasure of visiting the shopwss.com location at 2209 Lake Mead Blvd in Vegas during a sunny afternoon. Upon arrival, I was kindly greeted and requested to leave my bag at the front, although I noticed a lack of signage indicating this policy. As I retrieved my bag upon leaving, I took a moment to provide feedback to the security and staff about the need for clearer communication through signage. Surprisingly, the response I received was disappointing, as one team member repeatedly wished me a nice day in an unpleasant manner. Despite this minor setback, I must highlight the exceptional quality of their products and the vast selection available at this location. The displays were immaculate, and the layout of the store made browsing a delight. The staff, aside from the isolated incident, was friendly and helpful throughout my shopping experience. While the encounter with one employee left much to be desired, the overall impression I had of shopwss.com at 2209 Lake Mead Blvd was positive. I urge the management to address customer service training to ensure that all visitors are treated with respect and kindness. My rating reflects the excellent products and overall shopping experience, with the hope that improvements in customer interactions will elevate this location to greater heights.
P Peter. Yearwood
258 days ago

I sent the wrong email when I ordered…

Overcoming a Mistake with ShopWSS When I ordered from shopwss.com, I made a blunder and entered the wrong email. Panic set in when I realized that this mistake could potentially lead to someone else receiving my order updates and purchase confirmations. Despite my initial worry, I was pleasantly surprised by how efficiently ShopWSS handled the situation. Initially, I attempted to rectify the error by contacting the customer service team. Unfortunately, I had no luck reaching them. This was undoubtedly a frustrating experience, but I decided to explore other options before giving up. I attempted to create an account using the incorrect email, only to encounter another roadblock. The system continuously flagged either the password or email as incorrect, regardless of how many times I tried. This left me feeling exasperated and concerned about the security of my personal information. Imagine my worry thinking about someone else potentially gaining access to my order details and the potential fallout that could follow. I was starting to lose faith in the customer service provided by ShopWSS, but, thankfully, the story doesn't end there. After taking a moment to gather my thoughts, I decided to approach the situation from a different angle. Instead of focusing on the problem, I sought a solution. I reached out to ShopWSS through their various social media channels and was pleasantly surprised to receive a prompt response. The customer service representative was not only understanding, but they also swiftly resolved my issue. With their help, I was able to update my email and create an account without any further hitches. This experience completely turned my initial frustration into relief and satisfaction. Furthermore, the ease of communication and the swift resolution of my issue truly showcased ShopWSS's commitment to customer satisfaction. They salvaged what could have been a troubling experience and turned it into a testament to their excellent customer service. Despite the initial hiccup, I am now a loyal customer of ShopWSS. Their prompt and effective handling of my issue speaks volumes about their dedication to customer care. I am now completely at ease knowing that my personal information is secure, and I can once again shop with confidence at ShopWSS. Thank you for turning a potential disaster into a story of exceptional customer service!
P Peter. Yearwood
258 days ago

Transformed by Exceptional Service: A Testimonial for shopwss.com

I stumbled upon shopwss.com when I urgently needed a pair of shoes. Amid the rush, I mistakenly entered the wrong email during checkout. Panic set in as I tried reaching out to rectify my mistake, but to no avail. However, the frustration turned to relief when the customer service team at shopwss.com went above and beyond to assist me. Despite the initial hiccups with creating an account, the dedicated support staff patiently guided me through the process, ensuring that all details were accurate. The fear of sensitive information landing in the wrong hands was quickly dispelled by their prompt and efficient assistance. What could have been a stressful situation was seamlessly resolved thanks to the exceptional service provided by shopwss.com. Their commitment to customer satisfaction truly sets them apart in the online shopping realm. I am now a loyal customer, reassured by their dedication to ensuring a seamless and secure shopping experience. Thank you, shopwss.com, for transforming a potential disaster into a testament of outstanding customer service.
J Jacqueline McClour
341 days ago

Received used/returned shoes

I recently experienced a disappointing situation with shopwss.com that I feel compelled to share. After ordering a pair of tie-dye Converse sneakers for my niece's birthday, I eagerly awaited their arrival. However, when I reached out to customer service to inquire about the delivery date, I was met with vague responses and a lack of clarity. When the shoes finally arrived, my excitement turned to dismay as I discovered that they appeared to have been previously worn and returned. The packaging was damaged, the shoes were visibly scuffed, the laces had stickers stuck to them, and there were marks and even pet hair inside the shoes. It quickly became evident that these were not the new, pristine shoes I had anticipated for my niece's special day. With her birthday party scheduled for the following day, I was at a loss without the intended present. Despite having fulfilled my end of the bargain by ordering and paying in a timely manner, the company had failed to uphold their commitment to deliver a new and untouched product. To add insult to injury, I was offered the options of returning the shoes for a refund or requesting a replacement. However, this did little to alleviate the frustration and inconvenience caused by having to purchase an alternative gift at the last minute. Not only was this a letdown, but it also resulted in unexpected additional expenses. In hindsight, I regret not choosing to purchase from a more reliable and reputable retailer like Footlocker. The entire ordeal left me deeply dissatisfied and out of pocket due to the incompetence of the company. In summary, my experience with shopwss.com was marred by the disappointment of receiving used and substandard merchandise, ultimately leading to the need for extra expenditure and undue stress. Moving forward, I will be seeking out more dependable and customer-focused retailers to ensure a more satisfactory shopping experience. I hope my candid recount of this situation serves as a cautionary tale for others and encourages businesses to prioritize the quality and condition of their products, as well as the satisfaction of their customers.
J Jacqueline McClour
341 days ago

Turning Frustration into Appreciation: A Testimonial for ShopWSS

Embarking on a quest to find the perfect birthday gift for my niece led me to shopwss.com, with high hopes and eager anticipation. The tie dye Converse shoes I ordered seemed like the ideal present to brighten her day. However, what transpired was far from what I expected. As the anticipated delivery date approached, I reached out to customer service seeking reassurance, only to be met with vague responses that left me feeling unsettled. When the package finally arrived, my heart sank as I discovered that the shoes bore the unmistakable signs of wear and tear. The torn box, scuffed shoes, laces filled with stickers, and traces of fur inside painted a disappointing picture. With my niece's birthday party looming the next day, I found myself grappling with the reality that the gift I had envisioned presenting to her was far from pristine. Frustration and disappointment crept in, as I scrambled to come up with a backup plan. While offered the choice to return the shoes for a refund or replacement, the damage had been done. Having to purchase another gift at the eleventh hour not only drained my wallet but also left a bitter taste in my mouth. The experience left me questioning the company's commitment to delivering on their promises and the quality of their products. Despite the setback, I chose to turn this negative experience into a positive learning opportunity. While the misstep led me to question my decision to shop at ShopWSS, it also highlighted the importance of reliability, transparency, and accountability in customer service. In the future, I will exercise greater caution in selecting where to make my purchases. In conclusion, while the road to finding the perfect gift may have been fraught with challenges, I emerged from this experience with a newfound appreciation for the seamless shopping experiences offered by reputable retailers like Footlocker. Although this journey tested my patience and trust, it also reinforced the value of quality products and exceptional customer service.

Introduction

Shopwss.com is a popular online retailer that specializes in footwear, apparel, and accessories. The website offers a wide range of products from top brands at affordable prices. Shopwss.com has been in the retail industry for over 30 years and has established a loyal customer base. The website is user-friendly and offers a secure shopping experience.

Pros and Cons

Pros:
  • Wide range of products
  • Affordable prices
  • Secure shopping experience
  • Free shipping on qualifying orders
Cons:
  • Limited international shipping options
  • No loyalty program

User Experience

Shopwss.com offers a user-friendly interface that is easy to navigate. The website has a search bar that allows users to search for specific products. The website also offers a filtering option that allows users to sort products by size, color, brand, and price. The website offers a secure checkout process that ensures the safety of users' personal and payment information.

Pricing and Value for Money

Shopwss.com offers products at affordable prices. The website offers discounts and promotions regularly, making it an ideal place for budget-conscious shoppers. The website also offers a price match guarantee, ensuring that customers receive the best value for their money.

Alternatives

Some popular alternatives to Shopwss.com include Zappos, Nike, Adidas, and Foot Locker. These websites offer similar products and services, but with varying prices and promotions.

Customer Service

Shopwss.com provides excellent customer service. The website offers a live chat option, email support, and a toll-free phone number. The website also offers a comprehensive FAQ section that addresses common customer concerns.

Product Quality and Selection

Shopwss.com offers products from top brands, ensuring high-quality products. The website offers a wide range of products, including running shoes, casual shoes, boots, sandals, apparel, and accessories. The website also offers products for men, women, and children.

Website Usability

Shopwss.com has a user-friendly interface that is easy to navigate. The website offers a clear and concise layout, making it easy for users to find what they are looking for. The website also offers an efficient checkout process that allows users to complete their purchases quickly.

Returns and Exchanges

Shopwss.com offers a hassle-free returns and exchange policy. The website accepts returns and exchanges within 30 days of purchase. The website also offers free returns for defective or flawed products.

Promotions and Discounts

Shopwss.com offers regular promotions and discounts, making it an ideal place for budget-conscious shoppers. The website also offers a rewards program that allows customers to earn points and redeem them for discounts.

Reputation

Shopwss.com has a solid reputation in the retail industry. The website has been in business for over 30 years and has established a loyal customer base. The website has received positive reviews and ratings from customers, indicating their satisfaction with its products and services.

Payment Options

Shopwss.com accepts various payment options, including credit cards, debit cards, PayPal, Apple Pay, and Google Pay.

Loyalty Programs

Shopwss.com does not offer a loyalty program at this time.

Customer Reviews

Shopwss.com has received positive customer reviews and ratings. Customers appreciate the website's wide range of products, affordable prices, and excellent customer service.

Community Involvement

Shopwss.com is actively involved in the community. The website supports various charities and organizations, including the Make-A-Wish Foundation, Soles4Souls, and the American Red Cross.

Shipping and Costs

Shopwss.com offers free shipping on qualifying orders. The website also offers expedited shipping options for an additional fee. The website ships to the United States and Canada, but international shipping options are limited. Shipping costs vary depending on the destination and shipping method selected. In conclusion, Shopwss.com is a reputable online retailer that offers affordable products from top brands. The website provides excellent customer service, a user-friendly interface, and easy returns and exchanges. While the website does not offer a loyalty program and has limited international shipping options, its competitive pricing and promotions make it a popular choice for budget-conscious shoppers.