Users Voice for Showpo

39% users rated Terrible
0% users rated Poor
4% users rated Average
2% users rated Very Good
56% users rated Excellent
Pie Chart Review Representation for Showpo
Showpo Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 11 Jun 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2.6 5 4.8 5 1.7 4.5
Oct 2022 5 3 4.3 1 5 4.7
Mar 2023 4.2 4 2.4 5 2.9 4.5
Line Chart for Rating of peer stores

showpo.com

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edikted.com

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godaddy.com

Detailed Showpo Review by

Introduction:

Showpo is an Australian online fashion retailer that offers affordable and trendy clothing for women. The brand was founded in 2010, and it has since grown to become a popular destination for fashion enthusiasts who seek both quality and stylish merchandise.

Pros and Cons:

Pros:
  • Wide selection of affordable and stylish clothing
  • User-friendly website with easy navigation and filtering options
  • Promotions and discounts offered regularly
  • Free shipping on orders over a certain amount
  • Generous loyalty program
Cons:
  • Sizing can be inconsistent
  • Product quality may not be consistent with the price
  • Return process could be more streamlined

User Experience:

Showpo's website is easy to navigate and features helpful filtering and sorting options. Customers can easily find the products they want, and the checkout process is straightforward. However, the sizing can be inconsistent, and it may take some trial-and-error to find the right fit.

Pricing and Value for Money:

Showpo offers affordable pricing for its merchandise, but the product quality may not always be consistent with the price. Customers can find good value for their money, especially with the frequent promotions and discounts offered.

Alternatives:

Some popular alternatives to Showpo include Fashion Nova, Missguided, and Boohoo. These websites offer similar trendy and affordable clothing for women.

Customer Service:

Showpo's customer service is generally helpful, but the return process could be more streamlined. Customers can contact the support team through email or chat, and the response time is typically quick.

Product Quality and Selection:

Showpo offers a wide selection of trendy and stylish clothing for women, but the product quality may not always be consistent. Some items may appear cheaper in person than on the website.

Website Usability:

Showpo's website is user-friendly, with easy navigation and filtering options. The checkout process is straightforward, and customers can easily find the products they want.

Returns and Exchanges:

The return process can be a bit cumbersome, with customers having to request a return authorization and pay for the return shipping. However, Showpo does offer free exchanges within Australia.

Promotions and Discounts:

Showpo offers promotions and discounts regularly on its website, including seasonal sales, student discounts, and referral programs.

Reputation:

Showpo has a decent reputation for offering trendy and affordable clothing for women. However, some customers have reported inconsistencies in sizing and product quality.

Payment Options:

Showpo accepts various payment options, including credit card, PayPal, and Afterpay.

Loyalty Programs:

Showpo offers a generous loyalty program that rewards customers with points for purchases and referrals. These points can be redeemed for discounts on future orders.

Customer Reviews:

Customer reviews of Showpo are generally positive, with many customers praising the affordability and trendy styles. However, some customers have reported inconsistencies in sizing and product quality.

Community Involvement:

Showpo has supported various charitable causes, including the Starlight Children's Foundation and the Australian Bushfire Appeal.

Shipping and Costs:

Showpo offers free shipping on orders over a certain amount (depending on the country of delivery), and otherwise charges a flat rate. Shipping times may vary depending on the location of the customer.

Showpo Recent User Reviews

User Rating

5 stars

14

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Reviewer Name: Rini Dcunha

Review Submission Date: 2022-09-14

Review Title: Complete waste of money
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Review Description: Complete waste of money. The sizing is way off. I ordered XS which is my size in all other brands. In this brand it didn’t even fit me. I had to return all clothing I ordered but they wouldn’t take some returns unless faulty which is a terrible policy given that their sizing is so off! Terrible material and fit for the price tag. They also charge you for shipping the returns which is a ridiculous policy.

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Reviewer Name: Michelle

Review Submission Date: 2022-05-30

Review Title: Complete rip off
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Review Description: Complete rip off - I ordered a dress which I did not like and returned it. instead of a refund I was given store credit which I did not want but to save the hassle of arguing I used it to order more dresses. Now I have had to pay a further €80.00 in customs charges. I will never order from this company again, the clothes are already overpriced without having to pay customs what for all intents and purposes it was an exchange. by way of confirmation my order number is 07127129

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Reviewer Name: samantha

Review Submission Date: 2022-01-24

Review Title: Disappointing
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Review Description: Unrealistic sizing which is way off. Note you can’t get a refund if ordering from EU - you are discriminated against. Credit offered only. Quality and sizing so poor I would be unlikely to ever use the credit. Overall big disappointment and I wouldn’t recommend. Customer service condescending. Total waste of money

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Reviewer Name: Jasmine R

Review Submission Date: 2021-10-19

Review Title: Cute but disappointing quality
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Review Description: They’re clothing is cute, but definitely overpriced for the quality. Comparable to forever 21 quality but double the price. Save your money

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Reviewer Name: Sandra Kr. Olafsdottir

Review Submission Date: 2021-09-08

Review Title: I purchased shoes with estimated…
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Review Description: I purchased shoes with estimated delivery from 5-9 business days delivery. The parcel arrived 18 business days later....in the wrong size!. I was offered some return options and one of them was to have them re-sent in the correct size. But the order was refunded despite my choice. I have been trying to get some information about which size to order without any luck......and no shoes! And now the Customer Happiness officer has stopped answering. Do not recommend this site.

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Reviewer Name: Niamh

Review Submission Date: 2021-09-01

Review Title: Waste of money
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Review Description: Completely overpriced for the quality of clothes received. Absolutely rubbish returns policy so stuck with a dress that I don’t want with only the option of store credit. Do not waste your money, buy from somewhere else.

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Reviewer Name: Alice

Review Submission Date: 2021-07-12

Review Title: Don’t bother - customs
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Review Description: Ordered for £150 worth, ended up having to pay £80 in customs which wasn’t specified before and it was less than the over £200 total stated on the customs website. Can’t even send the clothes that don’t fit back or will end up having to pay that amount again - a waste of money

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Reviewer Name: Jodi Umosella

Review Submission Date: 2021-07-08

Review Title: I purchased a xs dress and its still…
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Review Description: I purchased a xs dress and its still too big. I tried to set up a return online but it says my item can not be returned. This was not a final sale item and paid full price and I can't even speak to anyone at the store about it because they have no contact info. to speak or email anyone! I will make myself more aware of things now when purchasing from a store for the first time! Obviously will never purchase from this store ever again!

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Reviewer Name: Sandi Barnes

Review Submission Date: 2021-07-06

Review Title: I loved every single item I ordered…
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Review Description: I loved every single item I ordered from Showpo. The fast delivery and the amazing customer service are a great plus!

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Reviewer Name: Filippa Lund-hedegaard

Review Submission Date: 2021-06-12

Review Title: Really fast delivery
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Review Description: Really fast delivery, plus fast respons when i wrote to Them:)