Users Voice for Silkn

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
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Silkn Overall rating
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Review article published on: 04 Jun 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2021 5 3.7 1.5 4.7 3.8 4.6
Dec 2021 5 4.3 1 4.9 4.4 4.7
Jan 2022 5 4.2 1.8 5 4.3 4.7
Mar 2023 5 3.2 1 4.8 4.1 4.6
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Detailed Silkn Review by

Introduction

Silkn.com is an online store that offers a range of beauty and personal care products, including hair removal devices, anti-aging solutions, acne treatment, and skincare formulas. The website aims to provide cutting-edge technology in the comfort of your home and achieve professional-grade results. Established in 2006, Silk'n has earned its reputation as a leading provider of high-quality beauty gadgets and is continually striving for innovation and improvement.

Pros and Cons

Pros:
  • Wide range of products for different beauty needs
  • Effective and long-lasting results
  • Ergonomic and user-friendly designs
  • Safe and painless treatment options
Cons:
  • Overall prices might be too high for some customers
  • Not suitable for all skin types or hair colors

User Experience

The website is well-designed, easy to navigate, and visually pleasing. The product pages provide detailed descriptions, customer reviews, before-and-after pictures, and instructional videos that help customers make informed decisions about their purchases. The website also features a blog section that provides valuable information and insightful tips on beauty and skincare topics.

Pricing and Value for Money

Silk'n products are at a premium price point for the considerable investment in innovative technology and clinical-grade efficacy. Although it might be more expensive than other brands in the market, it provides excellent value for money by ensuring remarkable results that last and eliminating visits to the beauty salon.

Alternatives

Some alternatives to Silk'n include Tria Beauty, Philips Lumea, and Remington iLight. These brands offer a similar range of products for hair removal, anti-aging, and acne treatment but differ in design, features, and pricing.

Customer Service

Silk'n provides responsive and helpful customer service that is available via phone, email, and live chat. The customer service team is knowledgeable and ready to assist customers in any way to help them achieve the desired results.

Product Quality and Selection

Silk'n products use the latest technology to provide professional beauty solutions in the comfort of your home. The product range is extensive and caters to different beauty needs, including hair removal, anti-aging, acne treatment, and skincare. The products are clinically tested and have been proven to work effectively.

Website Usability

Silk'n website is easy to navigate and understand. The website's layout and design are pleasing to the eye, and the text is legible. Users can easily browse products, read reviews, and buy them from the website's online store.

Returns and Exchanges

Silk'n allows returns and exchanges within a specific timeframe. The return policy varies depending on the item type and the place of purchase. Customers can contact customer service for instructions on how to return or exchange their purchases.

Promotions and Discounts

Silk'n offers various promotions and discounts throughout the year, such as holiday specials, exclusive deals, and limited-time offers. The website also runs occasional sales on particular items or bundles.

Reputation

Silk'n has a positive reputation in the beauty tech industry, with several awards and recognition for innovation and product quality. Customers' reviews are mostly positive, emphasizing the effectiveness of the products and the results obtained.

Payment Options

Silk'n accepts various payment methods, such as credit cards, PayPal, and Amazon Payments. Customers can choose the payment option that suits them the most.

Loyalty Programs

Silk'n does not have a loyalty program at the moment, but customers can sign up for the newsletter to receive news and exclusive offers.

Customer Reviews

Customer reviews are available on most product pages, allowing customers to see other people's experiences with the products. The reviews are honest and unbiased, providing valuable information to potential customers.

Community Involvement

Silk'n has a strong focus on giving back to the community and participates in several charity events and donation programs.

Shipping and Costs

Silk'n offers free shipping on orders over a certain amount. The website provides estimated delivery times and tracking numbers to allow customers to follow their orders' status. The shipping costs vary depending on the destination and products' weight and size. Overall, Silk'n website offers a valuable shopping experience for beauty enthusiasts looking to achieve professional-grade results in the comfort of their home. The website's user-friendliness, detailed product pages, effective products, and responsive customer service make it a reputable and reliable brand in the industry.

Silkn Recent User Reviews

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Reviewer Name: A Law

Review Submission Date: 2022-01-28

Review Title: I’ve been using this device for 3…
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Review Description: I’ve been using this device for 3 weeks, twice per week already. I notice my skin is tighter , pores are smaller and it also reduces my forehead wrinkles a bit. Will continue to use to see if this device will help lifting my jowls.

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Reviewer Name: Ursula Cempel

Review Submission Date: 2021-10-04

Review Title: Received product in timely manner and…
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Review Description: Received product in timely manner and was very pleased with quality and price.

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Reviewer Name: N Perez

Review Submission Date: 2021-10-01

Review Title: The issue I called about was looked at…
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Review Description: The issue I called about was looked at quickly and resolved quickly as well. A new product was sent to me once the defective one was returned since it was still under warranty.

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Reviewer Name: Ping Li

Review Submission Date: 2021-10-01

Review Title: Good customer sevice
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Review Description: I bought RF wave toothbrush. I like it a lot .i think it did better job on cleaning comparing to Phillips diamond sonic toothbrush I used for years. however I just used for over two months the brush suddenly not working. no clue what's happened. I called customer sevice. Then in 10mins they emailed me returning label. They just Shhiped one brand new after I returned the broken one.

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Reviewer Name: Leslie Nash

Review Submission Date: 2021-09-30

Review Title: Easy to find products on website easy…
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Review Description: Easy to find products on website easy ordering online never a glitch on any order I’ve done with Silk’n.

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