Silverfast Reviews

Voted Poor (2/5)

12 Votes

11 Reviews

Vote Now

In the Software Company category

Pie-Chart Analysis

82% users rated Terrible
0% users rated Poor
18% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
R R Treadwell
79 days ago

A Journey with Silverfast: Unveiling the Magic of Colour Negatives

Diving into the world of colour negatives, I embarked on a quest for the perfect scanning software. After stumbling upon Silverfast SE, I was both intrigued and hopeful. And let me tell you, it did not disappoint! In comparison to its competitor, Vuescan, Silverfast SE emerged as a shining star, offering unparalleled colour balance and delivering stunning images that captured the essence of my negatives flawlessly. The ease with which Silverfast SE brought my images to life was truly remarkable, showcasing its prowess in handling colours with finesse. However, amidst the brilliance of this software, I encountered a minor roadblock - the lack of detailed instructions. While the website did provide some guidance on installation and basic features, diving deeper into the functionalities was akin to exploring uncharted territory. Yet, this only added to the allure of Silverfast SE, as I found myself on a journey of discovery, experimenting and uncovering its hidden potential. Despite the initial hiccups, the sheer power and capabilities of Silverfast SE shone through, hinting at a treasure trove of features waiting to be explored. It was like stumbling upon a hidden gem, eager to be polished and revealed in its full glory. So, if you're ready to embark on a colourful adventure and unlock the true potential of your negatives, look no further than Silverfast SE. Embrace the unknown, experiment freely, and witness the magic unfold before your eyes. Trust me, the journey is just as enchanting as the destination.
G Giovanni Luzi
147 days ago

Unmatched Scanning Experience with Silverfast: A Game-Changer!

As a photography enthusiast, finding the right scanning software is crucial for preserving the quality of my images. Silverfast turned out to be a game-changer for me! Unlike other software I've tried, it effortlessly enhances the scanning process, bringing out the true colors and textures in my images. The intuitive interface and powerful features of Silverfast breathe new life into my old Minolta scanner. Gone are the days of frustrating magenta casts on image borders – a problem I faced with other software options. With Silverfast, every scan is a masterpiece, free from any distortions or color inconsistencies. What sets Silverfast apart is not just its top-notch performance but also its exceptional customer care. Whenever I had a query or needed assistance, their team was prompt, knowledgeable, and went above and beyond to ensure I had a seamless experience. Their dedication to customer satisfaction is truly commendable. I must admit, reading some negative reviews initially made me hesitant, but I'm delighted I gave Silverfast a chance. It has exceeded all my expectations and has become an indispensable tool in my creative process. For anyone looking to elevate their scanning game, I wholeheartedly recommend Silverfast – a software that delivers on its promises and transforms the way you digitize your precious memories.
A Alexander
297 days ago

Transforming My Scans with Silverfast 9: A Genuine Game-Changer

Reflecting on my experience with Silverfast 9 from silverfast.com, I can confidently say it’s been nothing short of a game-changer. Initially hesitant due to a few negative reviews, I decided to give it a shot, and I'm so glad I did. While the initial struggles with scanning B+W negatives were a bit frustrating, perseverance paid off, unlocking its full potential. What truly sets Silverfast 9 apart is its impressive ability to bring out every intricate detail of my scans, transforming them into true works of art. The software’s advanced features allowed me to breathe new life into my black and white negatives, capturing their essence with unparalleled accuracy and clarity. The final results were far from cartoonish; instead, they boasted a level of sophistication and realism that left me in awe. For anyone on the fence about investing in Silverfast 9, I wholeheartedly recommend taking the plunge. This software has surpassed all my expectations, revolutionizing my scanning process and elevating the quality of my work to new heights. Say goodbye to mediocrity and hello to excellence with Silverfast 9 – truly a must-have for passionate photographers and scanning enthusiasts.
P Patrick BEGASSAT
485 days ago

Rescued From Frustration: A Tale of Lost Hope and Redemption with Silverfast.com

Enamored by the prospect of diving into the world of digital archiving, I invested in a Plustek 8300i scanner, eager to bring my precious slides to life once more. The missing piece to my digitization puzzle was the acclaimed Silverfast software, renowned for its excellence in preserving memories. Upon purchasing and transferring the license to my newly acquired device, a seamless experience unfolded before me. However, as swiftly as the sun sets on a summer day, my joy turned to dismay when my license was inexplicably revoked by Silverfast. The reason? My device had a history – a fact often overlooked but crucial in this digital realm. Desperate for answers and resolution, I reached out to their support team, only to be met with deafening silence. Calls went unanswered, and my frustration grew with each passing moment. My dreams of preserving cherished moments seemed to fade into oblivion, trapped in a box with my untouched slides – a cruel twist of fate and a harsh lesson learned. Just as hope was dwindling, a ray of light pierced through the clouds of despair. The support team, after what felt like an eternity, finally reached out to me. Persistence and countless emails later, the tide began to turn. Through patience and understanding, the intricate issue was unraveled, and my license was reinstated – a phoenix rising from the ashes. In this rollercoaster of emotions, I experienced the depths of disappointment and the heights of relief. Silverfast, with its flaws and faults, ultimately redeemed itself in my eyes. A cautionary tale turned into a story of second chances and newfound gratitude, as my journey with their software resumed, filled with renewed faith and appreciation. To those who navigate the digital landscape with trepidation, take heed from my experience. Though challenges may arise and setbacks may test your resolve, perseverance and communication can steer you towards a resolution. Embrace the journey, learn from the hurdles, and let your story unfold, just as mine did – a testament to hope and redemption in the face of adversity.
D Dennis
510 days ago

A Journey of Persistence: Overcoming Challenges with Silverfast

After four months of tireless efforts to resolve an issue with Silverfast, I found myself in a frustrating loop of discrepancies between the preview and final scans of my 35mm film. Despite my IT background, the troubleshooting process seemed never-ending, with repeated suggestions of trying different settings that yielded no positive results. The Silverfast HDR 9 studio, an essential tool for me, proved to be unreliable as it crashed consistently upon launch, even after multiple reinstallation attempts. The customer support experience left much to be desired, as I encountered apathy in their approach. While the representatives maintained a polite demeanor, the lack of proactive communication from the development team was disappointing. After months of trial and error, the absence of concrete steps towards resolution or the offer of a refund added to the frustration. On the surface, Silverfast boasted a range of promising features, but the reality fell short of expectations, leading to a sense of regret over the investment made. However, I hold onto a glimmer of hope that future updates or support interventions may turn this situation around, prompting me to consider revisiting and updating this review if a resolution is achieved.
E Eric Spanbauer
791 days ago

Reviving Memories: My Journey with the Epson 600V Scanner and SilverFast

Reflecting on my experience with the Epson 600V scanner and SilverFast software, I must admit, it was quite a rollercoaster ride. When Epson switched to SilverFast, I found myself at a loss, feeling abandoned without proper customer support. The transition was anything but smooth, leaving me frustrated and disheartened. For three long years, my scanner collected dust on the shelf, a stark reminder of the disappointment I faced. The user-unfriendliness of SilverFast posed a steep learning curve, deterring me from utilizing the potential of my scanner. The absence of timely customer service further compounded my struggles, making me question my decision to invest in this technology. Despite the setbacks, I couldn't bring myself to part ways with my Epson 600V scanner. Determined to give it another shot, I persevered through the challenges, seeking out tutorials and online resources to unlock its full capabilities. Slowly but surely, I began to unravel the complexities of SilverFast, finding joy in digitizing cherished memories and reviving old photographs. Through sheer determination and a newfound appreciation for the art of scanning, I overcame the initial hurdles and rekindled my passion for preserving moments through technology. Today, as I look back on my journey, I am grateful for the lessons learned and the memories rediscovered, all thanks to the Epson 600V scanner and the enduring resilience that led me to embrace its potential. To anyone facing similar struggles, I urge you not to give up. Embrace the challenges, seek help when needed, and embark on your own journey of rediscovery with your trusted scanner by your side. After all, every memory deserves to be cherished and preserved, no matter the obstacles along the way.
A Ard J
879 days ago

Transforming my Workflow: A Stellar Experience with SilverFast

Reflecting on my journey with silverfast.com, I can't help but acknowledge the seamless transition they've facilitated in my creative workflow. I was initially hesitant due to a negative review, but curiosity led me to dive in. The process of purchasing and registering the software was indeed unconventional, but once I grasped its intricacies, the results were unparalleled. Upon receiving a complimentary copy on DVD with my V850 Pro purchase, I encountered a minor setback – the absence of a DVD drive in my PC. Determined to explore the software renowned from my past encounters with a Nikon scanner, I embarked on a quest to unlock its potential. The quest for registration and activation was an odyssey in itself, demanding patience and persistence. Despite initial frustrations, the agility and power of SilverFast soon became apparent as I delved into its features. The software transcended my expectations, offering a level of precision and quality that elevated my projects to new heights. In a surprising twist, I found myself comparing SilverFast to Epson Scan, ultimately opting for the latter due to its suitability for large-scale operations. However, this decision does not diminish the impact SilverFast had on my creative process – it simply highlighted the importance of aligning tools with specific project requirements. Looking back, the unconventional journey with SilverFast was a catalyst for growth and exploration in my creative endeavors. It challenged me to adapt, learn, and ultimately, optimize my workflow. As I continue to navigate the ever-evolving landscape of digital imaging, I am grateful for the transformative experience that SilverFast has bestowed upon me.
B Ben
902 days ago

Turning My Photography Dreams into Nightmares

As an avid photographer looking to digitize my precious film collection, I turned to SilverFast.com with high hopes. However, my experience turned into a nightmare when purple scans plagued my images, causing frustration beyond measure. Despite countless attempts to rectify the issue within the software, the problem persisted, leaving me with uncorrectable results. The inability to utilize the "batch scan" feature, coupled with frustrating crashes, only added to my disappointment. In my moments of need, customer service failed to provide the support I desperately sought, further adding to my woes. Investing in SilverFast.com felt like a waste of money as the software failed to deliver on its promises, leaving me longing for the reliability of Epson Scan. It's disheartening when a premium product falls short of expectations and lacks the accountability to address customer grievances or offer refunds in situations where functionality is compromised.
S Shane
904 days ago

A Game-Changer: Unmatched Quality and Stellar Support!

My experience with silverfast.com has been nothing short of extraordinary. I was initially apprehensive due to the software's premium price tag, but let me tell you, every cent was worth it! The instructions were clear, concise, and left no stone unturned, ensuring a smooth and hassle-free experience. What truly sets this company apart is their unparalleled support team. Whenever I reached out with a query, they were quick to respond, offering expert guidance and solutions that exceeded my expectations. In a world where customer support often falls short, silverfast.com has truly raised the bar. If you're looking for a top-notch product paired with exceptional support, look no further than silverfast.com!
G Geoffrey Howard
1315 days ago

Exceptional Quality and Customer Service

I can't believe how incredible my experience with silverfast.com has been. I was a bit skeptical at first, but after purchasing their software, I was blown away by the exceptional quality and performance. Not only does the software function seamlessly, but the support team went above and beyond to assist me with any queries I had. The value for money is unbeatable, and I couldn't be happier with my purchase. I highly recommend silverfast.com to anyone in need of top-notch software and outstanding customer service. Thank you for exceeding my expectations!
A Andrew
1367 days ago

Reviving Memories Turned Into a Nightmare…

Embarking on a journey to preserve cherished memories captured in old negatives, I took the leap and purchased Silverfast software from silverfast.com. Excitement turned to dismay as the promise of compatibility with my scanner was overshadowed by an array of issues. The software proved to be buggy, laggy, and prone to crashes, making the conversion process a frustrating ordeal. Seeking resolution, I reached out to their customer service team, hoping for understanding and a possible refund. Disappointingly, my concerns were met with refusal, leaving me disheartened and dissatisfied. As someone who seldom feels compelled to leave reviews, the urge to share my experience became a necessity in this case. In conclusion, my interaction with Silverfast left me disenchanted with both the product and the company. To others considering similar ventures, I urge caution and advise steering clear of this offering. Preserving memories should be a joyous endeavor, not tarnished by subpar products and unsupportive practices.

Introduction:

SilverFast is a leading software brand in the field of scanning and image processing. With over 25 years of experience, they have developed a range of powerful tools that cater to both amateur and professional photographers. Designed to enhance scanning results and optimize workflow efficiency, SilverFast offers a comprehensive suite of features to make image editing more accessible and enjoyable.

Pros and Cons:

  • Pros:
    • Extensive functionality for advanced image editing and optimization.
    • Supports a wide range of scanner models from popular manufacturers.
    • Intuitive user interface and customizable workflow.
    • Frequent software updates and improvements.
  • Cons:
    • Relatively high cost compared to other scanning software options.
    • Slightly steeper learning curve for beginners.

User Experience:

SilverFast offers a user-friendly interface with comprehensive documentation and video tutorials to assist users in getting started. The software is known for its versatility, enabling users to fine-tune their scanning settings and achieve professional results. While beginners may initially find it overwhelming, SilverFast's features become more accessible with practice and provide advanced users with ample control over the scanning process.

Pricing and Value for Money:

SilverFast offers different versions of their software, which vary in price and features. The price range may appear relatively high compared to other scanning software options, but it is justified by the extensive functionality and consistent updates provided by SilverFast. For professional photographers and enthusiasts seeking high-quality results, the investment in SilverFast is well worth the money.

Customer Service:

SilverFast has a strong focus on customer satisfaction and offers both email and phone support to address any queries or technical issues. They are known for their prompt and helpful customer service, providing timely assistance to ensure a smooth experience for their users.

Product Quality and Selection:

SilverFast has a stellar reputation for producing top-quality software. The range of features provided, such as color correction, dust and scratch removal, and batch scanning, ensure that users can achieve exceptional results. Their software is compatible with a vast selection of scanner models from renowned manufacturers, making it a highly versatile choice for photographers.

Website Usability:

Navigating the SilverFast website is straightforward, with a clear layout and intuitive menu options. The site provides comprehensive product information, including detailed feature descriptions and compatibility lists. Additionally, users can easily access FAQs, tutorials, and user manuals, ensuring a seamless experience when exploring the software's capabilities.

Returns and Exchanges:

SilverFast has a fair return policy, allowing customers to request a refund within a specified period if they are not satisfied with the software. However, it is essential to review the terms and conditions on their website for specific details regarding returns and exchanges.

Promotions and Discounts:

SilverFast occasionally offers promotions and discounts on their software, providing an opportunity for customers to save money on their purchase. To stay updated on ongoing promotions, customers can subscribe to the SilverFast newsletter or follow their social media channels.

Reputation:

SilverFast has built a strong reputation over the years, earning the trust of photographers worldwide. Their commitment to developing cutting-edge scanning software and providing excellent customer service has solidified their position as a trusted industry leader.

Payment Options:

SilverFast accepts various payment options, including major credit cards, PayPal, and bank transfers. This flexibility ensures that customers can choose the most convenient and secure method for their purchase.

Loyalty Programs:

While SilverFast does not have a formal loyalty program, they often provide exclusive offers and discounts to their existing customers. These rewards encourage continued support and appreciation for the brand.

Customer Reviews:

Customer reviews for SilverFast are overwhelmingly positive, with users praising the software's versatility, powerful features, and the exceptional results it helps achieve. The overall satisfaction expressed by customers is a testament to the reliability and quality of SilverFast's products.

Community Involvement:

SilverFast fosters a sense of community among its users through forums and online communities. These platforms allow photographers to connect, share experiences, and seek advice, creating a supportive environment for enthusiasts and professionals alike.

Shipping and Costs:

Since SilverFast provides digital software downloads, there are no physical shipping costs involved. Customers can conveniently download their purchased software directly from the website, eliminating any shipping delays or expenses. In conclusion, SilverFast offers powerful and feature-rich scanning software designed to meet the requirements of professionals and photography enthusiasts alike. With an intuitive user interface, extensive functionality, and excellent customer service, SilverFast ensures a satisfying experience for users seeking to optimize their scanning and image processing workflow. While the software may be relatively expensive, the investment is justified by the quality and versatility it delivers. With a strong reputation in the industry, SilverFast remains a trusted choice for those looking to enhance their scanning results and achieve exceptional image quality.