Users Voice for Simons

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Simons Overall rating
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Review article published on: 28 Jan 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.6 3.1 4.1 1.5 1.7
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Simons Review by

Introduction is a Canadian clothing and home goods retailer with a rich history dating back to 1840. The company is known for its commitment to quality, sustainability, and innovation. Today, Simons operates over 15 stores across Canada and has a strong online presence. In this editorial review, we'll explore the various aspects of and help you decide if this retailer is worth your time and money.

Pros and Cons

Pros: - High-quality products at affordable prices - Wide selection of clothing and home goods - Sustainable and ethical practices - Free shipping on orders over $50 - Generous return policy Cons: - Limited international shipping options - Can be expensive for some products

User Experience

The website is easy to navigate and has a clean, modern design. The site is optimized for both desktop and mobile devices, making it easy to shop from anywhere. Customers can easily find what they're looking for thanks to the site's intuitive search engine and product categories. The site also features user reviews, which can be helpful when making purchasing decisions.

Pricing and Value for Money offers high-quality products at affordable prices. While some items can be expensive, the company generally provides good value for money. Shoppers can find clothing, home goods, and accessories at various price points, and the site frequently offers promotions and discounts.


Some alternatives to include Zara, H&M, and Forever 21. While these retailers offer similar products, they may not have the same commitment to sustainability and ethical practices as Simons. Additionally, offers a wider selection of clothing and home goods compared to these retailers.

Customer Service has a strong reputation for excellent customer service. Shoppers can reach out to the company via phone, email, or social media, and the company is known for quickly responding to inquiries. Additionally, Simons has a generous return policy that allows customers to return items within 30 days of purchase.

Product Quality and Selection offers high-quality clothing and home goods that are designed to last. The company is committed to sustainability and ethical practices, and many of its products are made from eco-friendly materials. Shoppers can find a wide selection of clothing, home decor, and accessories on the site, and the company frequently introduces new items.

Website Usability

The website is easy to navigate, even for those who are not tech-savvy. The site is well-organized, and it is easy to add items to the shopping cart and checkout. Additionally, the site features clear product descriptions and images, making it easy to find what you're looking for.

Returns and Exchanges has a generous return policy that allows customers to return items within 30 days of purchase. The company also allows customers to exchange items for a different size or color. However, the company does not offer free return shipping, so customers may need to cover this cost.

Promotions and Discounts frequently offers promotions and discounts on its products. Shoppers can find these deals on the site's homepage or through social media. Additionally, the company has a loyalty program that allows customers to earn points and redeem them for discounts.


Simons has a strong reputation for high-quality products, sustainable practices, and excellent customer service. The company has been in business for over 180 years, and it has a loyal following of customers. Simons is also known for its commitment to the community and frequently partners with local organizations.

Payment Options accepts a variety of payment options, including credit cards, PayPal, and Simons gift cards. Shoppers can also use Apple Pay or Google Pay to checkout.

Loyalty Programs has a loyalty program called Club Simons. Customers can earn points for their purchases and redeem them for discounts. Additionally, Club Simons members receive free standard shipping, access to exclusive sales, and other perks.

Customer Reviews features user reviews on its product pages, giving shoppers a better idea of the quality and fit of the products. Overall, the reviews are positive, with customers praising the quality of the products and the company's customer service.

Community Involvement

Simons is committed to giving back to the community, and the company frequently partners with local organizations to support various social and environmental causes. Additionally, the company has a strong commitment to sustainability and ethical practices.

Shipping and Costs offers free standard shipping on orders over $50. Shoppers can also choose express shipping for an additional fee. The company ships to Canada and the United States, but international shipping options are limited. Overall, Simons offers competitive shipping rates and fast delivery times. In conclusion, is a high-quality retailer with a strong commitment to sustainability, ethical practices, and customer service. While some items can be expensive, the company generally provides good value for money. The site is easy to use, and the selection of products is wide and varied. Additionally, the company offers promotions, discounts, and a loyalty program that provides additional value to customers. Overall, we highly recommend to anyone in search of high-quality clothing and home goods.