Introduction:
Simple Wishes is an online retailer that specializes in maternity and nursing bras, as well as other support products for new moms. Founded in 2010 by a group of sisters who were new mothers themselves, Simple Wishes has grown into a respected and well-known brand in the maternity industry.
Pros and Cons:
Pros: Simple Wishes offers a wide range of products for new mothers, such as nursing bras, hands-free pumping bras, and nursing pads. Their products are well-made and designed with the needs of busy and active moms in mind. The company also offers free shipping on orders over $50, has a customer loyalty program, and accepts returns and exchanges within 30 days.
Cons: Simple Wishes products can be on the pricier side compared to some other online retailers in the maternity industry. Additionally, some users have reported sizing issues with the bras, so it's important to ensure you have accurate measurements before placing an order.
User Experience:
The Simple Wishes website is easy to navigate and visually appealing, with clear images of each product and detailed descriptions. Users can search by product category, size, and color to find what they need quickly and efficiently. The checkout process is straightforward, and users can create an account to save their payment and shipping information for future purchases.
Pricing and Value for Money:
Simple Wishes products are priced in the mid-to-high range compared to other online retailers in the maternity industry. However, the quality of the products and the convenience of having support products specifically designed for busy new moms can make the investment worthwhile.
Alternatives:
Simple Wishes competes with other online retailers in the maternity industry, such as Motherhood Maternity, Destination Maternity, and PinkBlush. Each of these companies offers some similar products, but Simple Wishes has a unique focus on support products for nursing and pumping moms.
Customer Service:
Simple Wishes has a prompt and responsive customer service team that can be reached by phone, email, or through their website's contact form. They are helpful in answering questions about products, sizing, and shipping, and will work with customers to address any issues or concerns.
Product Quality and Selection:
Simple Wishes products are made with high-quality materials and are designed to be durable and long-lasting. The company offers a variety of products for new moms, including nursing bras, hands-free pumping bras, nursing pads, and other support products. Each product is carefully designed with the needs of busy and active moms in mind.
Website Usability:
The Simple Wishes website is well-designed and easy to use, with clear navigation and a visually appealing layout. Users can quickly find what they need by browsing through each product category, or by using the search function. The checkout process is streamlined, and users can create an account to save their payment and shipping information for future purchases.
Returns and Exchanges:
Simple Wishes accepts returns and exchanges within 30 days of purchase, as long as the item is in its original packaging and has not been worn or washed. Users can initiate a return or exchange through their website or by contacting customer service. The company will provide a prepaid return label for all returns, and will process refunds or exchanges promptly.
Promotions and Discounts:
Simple Wishes occasionally runs promotions or discounts on their products, which will be advertised on their website or through their email newsletter. The company also offers a customer loyalty program, where users can earn points for purchases that can be redeemed for discounts on future purchases.
Reputation:
Simple Wishes has a strong reputation in the maternity industry, with positive reviews from customers and industry professionals alike. The company is known for its quality products, responsive customer service, and commitment to supporting new moms during the challenging postpartum period.
Payment Options:
Simple Wishes accepts a variety of payment options, including major credit cards and PayPal. Users can save their payment information in their account for future purchases, or checkout as a guest if they prefer.
Loyalty Programs:
Simple Wishes offers a customer loyalty program, where users can earn points for purchases that can be redeemed for discounts on future purchases. Users can also earn points for creating an account, leaving product reviews, or sharing Simple Wishes on social media.
Customer Reviews:
Customers have generally positive things to say about Simple Wishes products, praising their quality and design. Some users have reported sizing issues, but the company is responsive in helping users find the right fit. Overall, customers appreciate the convenience and support of Simple Wishes products during the postpartum period.
Community Involvement:
Simple Wishes has a commitment to giving back, and donates a portion of their profits to various charities that support mothers and families in need. The company also partners with other organizations in the maternity industry to promote education and advocacy around maternal health.
Shipping and Costs:
Simple Wishes offers free shipping on orders over $50, and standard shipping rates for orders under $50. Users can also select expedited shipping for an additional fee. Orders are generally shipped within 1-2 business days of purchase, and users can track their orders through their Simple Wishes account.
