Users Voice for Simplilearn

5% users rated Terrible
1% users rated Poor
2% users rated Average
11% users rated Very Good
80% users rated Excellent
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Review article published on: 21 Jun 2019

Last updated by on 07 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Oct 2022 4.7 1 4.6 5 4.7 5
Nov 2022 4.6 5 4.2 3.8 4.5 5
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 3.6 5 4.1 4.9
Mar 2023 4.1 1.3 5 4.2 5 5
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Detailed Simplilearn Review by

Introduction

Simplilearn is an e-learning platform that offers a wide range of online courses in areas such as IT, software development, project management, digital marketing, and data science. The company was founded in 2009 and is based in San Francisco, United States.

Pros and Cons

Pros:
  • Wide range of courses in various areas of expertise
  • Flexible learning options, including self-paced and instructor-led courses
  • Industry-relevant content that is regularly updated
  • Certification exams included with many courses
  • 24/7 customer support
Cons:
  • Some courses can be expensive
  • Course quality can vary depending on the instructor
  • Navigation on the website can be confusing

User Experience

The website is user-friendly, but the navigation can be confusing at times. The course pages provide detailed information about the course, the syllabus, and the instructor. The courses are well-organized, and it is easy to track your progress. The platform also provides a community section where learners can interact, ask questions, and share their experiences.

Pricing and Value for Money

The pricing of the courses can vary depending on the type of course, the level of expertise, and the accreditation. Some courses can be expensive, but they do offer value for money as they provide high-quality training, updated content, and certification exams. Simplilearn also offers a money-back guarantee for some courses.

Alternatives

Some of the alternatives to Simplilearn include Udemy, Coursera, LinkedIn Learning, and edX.

Customer Service

Simplilearn provides 24/7 customer support via phone, email, chat, or social media. The support team is knowledgeable and responds promptly to queries or concerns.

Product Quality and Selection

Simplilearn offers a wide range of courses with industry-relevant content that is updated regularly. The courses are designed by experts in the field, and they provide practical insights and skills that are applicable in real-world situations.

Website Usability

The Simplilearn website is user-friendly, with clear navigation and a straightforward signup process. However, the course pages can be cluttered with information, and it can be challenging to navigate back to the homepage.

Returns and Exchanges

Simplilearn offers refunds to customers who are unsatisfied with their courses. However, the amount of the refund can vary depending on the course and the time of cancellation. Customers can cancel their course within a certain period to be eligible for the refund.

Promotions and Discounts

Simplilearn offers discounts for some courses, especially during holidays or special occasions. They also provide occasional bundle offers and coupon codes for first-time users.

Reputation

Simplilearn has a good reputation in the e-learning community, and they are known for their high-quality courses and industry-relevant content. The company has won several awards, including the Brandon Hall Excellence Award and the CMO Asia Award.

Payment Options

Simplilearn accepts various payment options, including credit cards, PayPal, and bank transfers. The payment process is secure and encrypted, ensuring customer privacy and data protection.

Loyalty Programs

Simplilearn offers a loyalty program called "Refer a Friend," where customers can earn discounts by referring their friends and family to the platform.

Customer Reviews

Simplilearn has excellent customer reviews, with a 4.5-star rating on Trustpilot. Customers praise the quality of the courses, experienced instructors, and excellent customer support. However, some customers complain about the pricing and the course quality.

Community Involvement

Simplilearn is involved in various initiatives that support community development, education, and diversity. They have a Corporate Social Responsibility (CSR) program that focuses on empowering underprivileged communities through education and skills training.

Shipping and Costs

Since Simplilearn is an e-learning platform, there are no shipping costs involved. However, customers may need to pay additional fees for certification exams or accreditation. Overall, Simplilearn is an excellent e-learning platform that provides industry-relevant courses, skilled instructors, and excellent customer support. Although some courses can be expensive, they do offer value for money and can be beneficial for career advancement. The company's reputation, community involvement, and flexible learning options make it a reliable and trustworthy e-learning platform.

Simplilearn Recent User Reviews

User Rating

5 stars

550

4 stars

161

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Reviewer Name: Anonymous

Review Submission Date: 2022-08-02

Review Title: I wish there was an option of 0- star rating
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Review Description: I purchased their digital marketing course. They have different prices for everyone, their support team never responds even after you make 1000 calls or emails, their sales team makes fake promises, they tell you will be taught by Overseas experts from big universities but some local faculty will be teaching you with hardly 2 years experience in the industry. I had worst experience with Simplilearn and will never recommend anyone. Save your pocket it's better to donate money to needy than invest here.

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Reviewer Name: Akshay Parimal

Review Submission Date: 2023-01-30

Review Title: simplilearn totally fraud company
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Review Description: simplilearn totally fraud company. i have enrolled there for data science course, things was commited on call was not there in course . so i asked for cancellation they are not providing that and their agents threating us for payments

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Reviewer Name: VPSC vlogs

Review Submission Date: 2023-01-30

Review Title: Simplilearn fraud
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Review Description: First of all I don't want to give a single star to Simplilearn company. They are doing fraud with students. Its sales person made false promises and falsely done my EMI and after that I tried to call him more than 100 times he didn't puch my call a single time and some days later he blocked my number. I mailed more than 200 time by they closed my ticket automatically by their end when I stopped paying EMI I am getting threatening calls by their recovery agents. I will suggest Pls dont buy any single rupee course from this fraud institute.

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Reviewer Name: Amit Pal

Review Submission Date: 2023-01-30

Review Title: Very bad company please don't go guys my self amit pal i did course but thy tell lie they have fortune 500 company tie up company
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Review Description: Very bad companyThey took1.89 Lakh ruppey fee for job guarantee program in Data scienceBut no job till now and dumped my money to the lier people ???

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Reviewer Name: yukari tohyama

Review Submission Date: 2023-01-29

Review Title: Mastering Social Media, Mobile Marketing and Digital Strategy
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Review Description: Trainer Shishant Mahato: learned many things from this course, Shishant told us lots of practical sessions which are useful for business. I am also keen to take other courses. Highly recommended.

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Reviewer Name: Ronie Vieira

Review Submission Date: 2023-01-29

Review Title: Excellent LSSBB program
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Review Description: Extensive content coverage, very good support material and instructors with a lot of experience that can support on any aspect of the methodology and application of the Lean Six Sigma tools and techniques.

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Reviewer Name: Jitender Singh Dahiya

Review Submission Date: 2023-01-29

Review Title: Mastering Social Media, Mobile Marketing and Digital Strategy
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Review Description: I have attended the course Mastering social media, Mobile Marketing, and Digital Strategy by Mr. Shishant Mahato, this program is really wonderful and the teaching style of Mr. Mahato, is easy to understand and follow. Thank you so much.

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Reviewer Name: Vineet Joshi

Review Submission Date: 2023-01-29

Review Title: It was indeed a great learning of Social Media Marketing
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Review Description: It was indeed a great learning experience. Mentor Mr Shrishant Mahato has great depth in his knowledge of Social Media Marketing that has helped me as a novice in this field to understand the whole playground of social media in an extremely easy way. Thanks a lot!

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Reviewer Name: Sujith Kumar

Review Submission Date: 2023-01-29

Review Title: I am doing MongoDB Developer course
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Review Description: I am doing MongoDB Developer course , and my trainer name is Mr.Adarsh Kumar and i had a wonderful session but the duration of the weekend batch course is less , need to increase the duration alone

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Reviewer Name: Sri Manjunath Eshwar

Review Submission Date: 2023-01-29

Review Title: Trainer name
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Review Description: Trainer name - Abhresh SugandhiMy course - Git and GitHub Training Feedback - Very good experience. efficient mentor. To the point yet elaborative study matters. taught with good practical examples which helped a lot to understand each topic very easily .Simplilearn is good platform having great mentors along with effective study material.

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