Users Voice for Simplydresses

41% users rated Terrible
3% users rated Poor
0% users rated Average
2% users rated Very Good
54% users rated Excellent
Pie Chart Review Representation for Simplydresses
Simplydresses Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Nov 2019

Last updated by on 07 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Oct 2022 5 4.7 2.5 4.8 3.9 1
Nov 2022 1.7 4.2 3 4.9 4.1 5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.3 5 4.8 3 2
Mar 2023 1.4 5 1.8 5 5 1
Line Chart for Rating of peer stores

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Detailed Simplydresses Review by

Introduction

Simplydresses.com is a popular online retailer selling various types of dresses for special occasions. Their website, established in 2003, is user-friendly and easy to navigate, with lots of filters and sorting options that help customers find what they need quickly. The store offers a wide variety of dresses for prom, homecoming, weddings, cocktail parties, and more. With their large selection of sizes and styles, they cater to a diverse customer base.

Pros and Cons

Pros:
  • Easy-to-use website
  • Wide selection of dresses for different occasions
  • Clear and concise product descriptions and photos
  • Fast shipping options available
  • User-friendly return policy
Cons:
  • Occasional quality issues reported by customers
  • Some customers may find prices to be slightly higher than other competitors
  • No loyalty programs or rewards for frequent buyers

User Experience

Simplydresses.com offers a seamless user experience that is easy to navigate. The website is fast and intuitive, with clear and concise product descriptions and photos. The website's filters and sorting options help customers quickly find what they're looking for, and the mobile version of the website is also well-designed and easy to use. Overall, the user experience on simplydresses.com is great.

Pricing and Value for Money

Simplydresses.com offers a wide variety of dresses at different price points. While some customers may find the prices to be slightly higher than other competitors, the value for money is good based on the quality of dresses and the level of customer service.

Alternatives

Some popular alternatives to simplydresses.com include Lulus, ASOS, Nordstrom, and Bloomingdale's. Each of these websites offers a wide variety of dresses for special occasions, with different price points and styles.

Customer Service

Simplydresses.com offers great customer service, with a friendly and knowledgeable customer support team available to answer any questions or concerns. They also have a user-friendly return policy, making it easy for customers to return items they are not happy with.

Product Quality and Selection

Simplydresses.com offers a wide selection of high-quality dresses for various special occasions, with a focus on prom and homecoming dresses. While some customers may experience quality issues, overall the quality of the dresses offered on the website is good.

Website Usability

The simplydresses.com website is well-designed and easy to use. The website's filters and sorting options help customers quickly find what they're looking for, and the mobile version of the website is also well-designed and easy to use.

Returns and Exchanges

Simplydresses.com has an easy-to-use return policy, with a user-friendly process for customers to return items they are not happy with. The website offers free returns and exchanges within 30 days of purchase, making it easy for customers to make a return or exchange.

Promotions and Discounts

Simplydresses.com occasionally offers promotions and discounts for their customers. These promotions may include discounts on certain items, free shipping, or other perks for customers who shop on their website.

Reputation

Simplydresses.com has a great reputation within the retail industry, with a focus on providing high-quality dresses and excellent customer service. They are well-respected and trusted by their customers, and have great reviews on various review websites.

Payment Options

Simplydresses.com offers multiple payment options for their customers, including credit cards, PayPal, and other online payment methods. This makes it easy for customers to pay for the dresses they purchase on the website.

Loyalty Programs

Simplydresses.com does not currently offer any loyalty programs or rewards for frequent buyers. However, they occasionally offer promotions and discounts for their customers.

Customer Reviews

Simplydresses.com has great customer reviews, with satisfied customers praising the website's ease of use, selection of dresses, and excellent customer service. While some customers may experience quality issues, overall the majority of customers are happy with their purchases from the website.

Community Involvement

Simplydresses.com is not currently involved in any community outreach programs or philanthropy.

Shipping and Costs

Simplydresses.com offers multiple shipping options for their customers, including regular shipping, express shipping, and next-day shipping. Prices for shipping depend on the shipping method selected and the location of the customer. Overall, shipping costs are reasonable based on the speed of delivery and quality of service.

Simplydresses Recent User Reviews

User Rating

5 stars

27

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Reviewer Name: Carmelle Fuentes

Review Submission Date: 2023-01-14

Review Title: I am very disappointed
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Review Description: I am very disappointed. I ordered a dress from them in September. I returned it because it was too small on me. The dress was well made and I would have ordered a bigger size if i had the time. I returned it and my item was received but until now I still havent received my refund.

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Reviewer Name: Taras

Review Submission Date: 2022-12-01

Review Title: Read and Share
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Review Description: Read and ShareBought a surprise for my wife, so obviously she didn’t try it right away. After she did size was not good, tried to return it but their policy didn’t allow. Everything is ruined.

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Reviewer Name: joan

Review Submission Date: 2022-11-30

Review Title: Bought dress for party which didn’t fit…
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Review Description: Bought dress for party which didn’t fit right. Tried to return and they declined.

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Reviewer Name: Artis

Review Submission Date: 2022-10-25

Review Title: My mistake not to read reviews
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Review Description: My mistake not to read reviewsDon't make my mistake read reviews.

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Reviewer Name: Marina Tsygankova

Review Submission Date: 2022-10-14

Review Title: Fraud
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Review Description: Dress didn't fit they not returning the money

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Reviewer Name: Ali Abdul

Review Submission Date: 2022-10-14

Review Title: WARNING! KEEP AWAY!!!
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Review Description: WISH SOMEONE WOULD WARN ME NOT TO GET ANYTHING FROM THEM! MY MISTAKE WAS TO GET SOMETHING WITHOUT TRYING IT ON, BUT I WAS NAIVE TO THINK I CAN RETURN IT AND GET MONEY BACK IF IT DOESN'T FIT RIGHT. THEY DID NOT PROVIDE ME A REFUND.

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Reviewer Name: Ihor

Review Submission Date: 2022-10-13

Review Title: Not Hones! Money LOST!
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Review Description: Got dress for my girl friend as a surprise by the time she opened it (less than 2 week) we couldn't get a refund. Size was different from design.

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Reviewer Name: Vadim Po

Review Submission Date: 2022-10-11

Review Title: Stay away they will cheat you out of money
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Review Description: My daughter bought a dress there for her 16th Birthday which is next month, but the dress doesn’t fit and we out of money!

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Reviewer Name: Mandy

Review Submission Date: 2022-10-06

Review Title: Stressed without a Dress until Simply Dresses rescued me
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Review Description: The dress arrived within a few days and was exactly how it looked in the pictures. The dress fits her perfectly. She has already started to shop for her next dress.

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Reviewer Name: Leanne

Review Submission Date: 2022-02-10

Review Title: Simply dresses are amazing…
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Review Description: Simply dresses are amazing… I ordered 6 bridesmaids dresses three different shades of blue.. the colours are the same as pictured and sizing fits them perfectly…

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