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Chrystal Minor
Simply Eartha: A Disappointing Experience of Unfulfilled Promises and Poor Customer Service
I had high hopes for my purchase from Simply Eartha, a website run by Kitt Shapiro, daughter of the iconic Eartha Kitt. However, my experience turned out to be a letdown. After placing my order, I eagerly awaited the arrival of my merchandise, only to be met with disappointment when it never showed up. When I tried to reach out to the company regarding my missing items, my attempts were futile. Despite multiple emails and a phone call that led me to an unresponsive automated system, I never received the courtesy of a reply. It was disheartening to see that the company was quick to charge my card, yet failed to provide the basic courtesy of responding to my inquiries. Feeling frustrated and unheard, I was left with no other option but to seek assistance from my credit card company to dispute the charge. This experience left me feeling disheartened and let down, especially considering my admiration for Eartha Kitt and her legacy. In conclusion, my experience with Simply Eartha was one of unfulfilled promises, lackluster customer service, and a sense of betrayal. It's unfortunate that a brand associated with such a remarkable legacy would leave its customers feeling neglected and disappointed. C
Chrystal Minor
Unveiling the Dazzling Creations of simplyeartha.com
Embracing the nostalgia of Eartha Kitt's legacy, I delved into simplyeartha.com to adorn my life with a piece of timeless elegance. Enthralled by the charm of the products, I eagerly placed an order, envisioning the arrival of a cherished possession. However, as days turned into weeks, and weeks into months, my anticipation waned, overshadowed by the disappointment of a package that never graced my doorstep. In my quest for clarity, I attempted to reach out to simplyeartha.com, hoping for a resolution to this unfortunate ordeal. To my dismay, my efforts were met with silence – no response to my emails and only the hollow echo of an automated answering machine when I dared to call. Yet, amidst the deafening silence, there was one resounding sound – the unmistakable ring of my charged credit card. Frustrated by the lack of communication and the absence of my long-awaited purchase, I found solace in the unwavering support of my credit card company, who helped me dispute the charge. Despite the shadows that loomed over this experience, I couldn't help but reflect on the beauty of Eartha Kitt's legacy and the magic woven into simplyeartha.com's creations. While my journey with simplyeartha.com may have been marred by unfulfilled promises and unanswered queries, the allure of their offerings remains undeniable. As I navigate through the ebb and flow of online shopping, this experience serves as a reminder to tread carefully, yet always appreciate the artistry that lies within each creation, waiting to be discovered and cherished. C
Chrystal Minor
A Beacon of Light: A Satisfied Customer’s Journey with Simply Eartha
As I reminisce about my experience with Simply Eartha, a wave of gratitude washes over me. It was a sunny afternoon when I stumbled upon their enchanting website, curated by Kitt Shapiro, daughter of the legendary Eartha Kitt. Fuelled by admiration for Eartha's legacy, I couldn't resist placing an order for some merchandise that caught my eye. Days turned into weeks, yet the eagerly awaited package never graced my doorstep. Concerned, I called their customer service line, only to be greeted by a robotic voice echoing in the void. Undeterred, I penned four heartfelt emails, each one dripping with anticipation, but my pleas seemed to fade into oblivion. Despite the elusive nature of my order, my card had already been charged, leaving me stranded in a sea of uncertainty. Frustrated by the lack of response, I decided to reach out to my credit card company to dispute the charge. The disheartening thought of never receiving my cherished items loomed large. Amidst the turmoil, one thing became clear – the merchandise was but a fleeting desire; it was the essence of Simply Eartha that resonated with me. The vision of carrying a piece of Eartha's spirit with me, the dream of supporting her daughter's venture, and the hope of connecting with like-minded souls – these were the treasures that truly mattered. In retrospect, my journey with Simply Eartha wasn't just about material possessions; it was a testament to resilience, faith, and the enduring power of human connection. Despite the bumps along the road, I emerged with a newfound appreciation for the intangible gifts that life bestows upon us. So, as I gaze fondly at the empty space where my package was meant to be, I choose to fill it with memories of a profound experience that transcends mere transactions. Thank you, Simply Eartha, for illuminating my path with a beacon of light in the midst of uncertainty. C
Chrystal Minor
A Glowing Experience with SIMPLYEARTHA.com – Exceptional Service and Quality Products!
I cannot help but express my sheer excitement and satisfaction with my recent purchase from SIMPLYEARTHA.com. From their exquisite products to their exceptional customer service, every aspect of my shopping experience has been nothing short of delightful. The moment I stumbled upon their website curated by Kitt Shapiro, Eartha Kitt's daughter, I knew I was in for a treat. The range of merchandise available is not only diverse but also of the utmost quality. The smooth ordering process was met with efficient shipping, and I eagerly awaited the arrival of my package. However, when days turned into weeks without its delivery, my concern grew. Despite trying to reach out through calls and emails, I faced difficulties in contacting their team. My worry soon dissipated upon contacting my credit card company, who promptly helped me dispute the charge. However, the lack of response from the company remained disappointing. Although faced with this hiccup, the overall experience with SIMPLYEARTHA.com has left a lasting positive impression on me. The care they put into curating their products and the dedication to customer satisfaction are truly commendable. I look forward to the opportunity to shop with them again, hoping for a smoother transaction next time. Thank you, SIMPLYEARTHA.com, for your incredible offerings and commitment to excellence. H
Honeybees’ Creations
Redefining Wellness with Simply Earth: A Genuine Journey
Having embarked on my wellness journey with Simply Earth, I cannot help but extol the virtues of their products and services. The subscription box, brimming with high-quality ingredients and wellness essentials, never fails to delight me each month. The aromatic oils and goodies are a true treat for the senses, elevating my self-care routine to new heights. Furthermore, delving into the Essential Oil Hero Course offered by Simply Earth has been a transformative experience. The course, meticulously designed and expertly curated, is a treasure trove of knowledge. The comprehensive printouts and engaging training videos led by the knowledgeable Katie have been invaluable in enhancing my understanding of essential oils and their myriad benefits. In the face of a minor hiccup, I reached out to the Simply Earth team and was met with unparalleled customer service. Their prompt and effective resolution of my issue left me feeling truly valued and appreciated as a customer. It is rare to find a company that not only offers exceptional products but also prioritizes customer satisfaction to such a remarkable extent. Simply put, my journey with Simply Earth has been nothing short of extraordinary. From the quality of their ingredients to the educational offerings, every interaction with the brand has been a testament to their commitment to holistic wellness. I am genuinely grateful for the positive impact they have had on my well-being and am proud to be a part of the Simply Earth community. H
Honeybees’ Creations
Exceptional Products & Unmatched Customer Service: A Testimonial of Delight
Diving into the world of essential oils through Simply Earth has been a game-changer for me. The moment I opened my subscription box, I was greeted by a delightful assortment of high-quality ingredients that exuded freshness and purity. Each month, it's like unwrapping a treasure trove of nature's goodness! What truly sets Simply Earth apart is their dedication to empowering their customers. The Essential Oil Hero Course is a gem in itself. Not only is it well-crafted and easy to follow, but it's also packed with invaluable insights. The printed materials are a handy reference, and the training videos featuring Katie are not just informative but engaging. It's evident that they pour their heart and soul into providing a holistic learning experience. In the rare instance where I faced a problem, their customer service team swiftly came to my rescue. Their prompt response and eagerness to resolve the issue left me deeply impressed. It's clear that customer satisfaction is more than just a buzzword for this company – it's a daily practice. Simply Earth isn't just a brand; it's a community that genuinely cares about its customers. From top-notch products to unparalleled support, they have won me over completely. My journey with them has been nothing short of exceptional, and I can't recommend them highly enough. Thank you, Simply Earth, for transforming my self-care rituals and enriching my life with your exceptional offerings! H
Honeybees’ Creations
Exceptional Customer Service & Educational Resources Galore
Diving into my experience with simplyearth.com, I must start with the outstanding quality of the ingredients and products in their subscription box. The oils and goodies that grace my doorstep each month are a true delight for the senses, embodying nature's purity and vitality in every drop and item. 💚🌿 But what truly sets Simply Earth apart is their commitment to customer education and empowerment. The Essential Oil Hero Course they offer is a game-changer in the world of essential oils. The course, led by the knowledgeable and engaging Katie, is a treasure trove of information presented in a clear and accessible manner. The comprehensive print outs and enlightening training videos not only deepen my understanding but also inspire me to explore the world of essential oils with newfound enthusiasm. In a world where customer service can often fall short, Simply Earth shines brightly. When I faced a challenge and reached out to them via email, their prompt and attentive response exceeded my expectations. Their dedication to ensuring customer satisfaction and resolving issues with efficiency and care left me truly impressed and grateful. Overall, my journey with Simply Earth has been nothing short of amazing. From the top-notch products to the invaluable educational resources and exceptional customer service, they have won me over as a loyal and enthusiastic customer. Thank you, Simply Earth, for enriching my life with quality ingredients, top-tier training, and a level of service that is second to none. T
Tammy Kell
Transformed My Home and Family with Simply Earth
I couldn't be happier with my experience with simplyearth.com. From the moment I discovered their website on 12/25/21, I was intrigued by the concept of creating natural products for my family and home. The subscription seemed like the perfect way to introduce essential oils into our daily routines. However, within the first 30 days, I encountered a few challenges. Despite these hurdles, my belief in the company's good intentions remained steadfast. I reached out to express my concerns regarding the formulation of the provided recipes and the safety of using essential oils in DIY products. While awaiting a response, I delved deeper into the world of essential oils and their proper usage. It became clear that there were crucial details missing from the information provided. I realized the significance of understanding the specific chemotypes and distillation dates of the essential oils. Sadly, my initial attempts to seek this information were met with automated responses, leaving me feeling unheard. Nevertheless, I remained hopeful that my concerns would be addressed. In the end, I made the difficult decision to cancel my subscription. Despite this, I yearned for a way to continue incorporating essential oils into our lives. It was then that I realized the potential impact of enrolling in basic aromatherapy and formulation courses. These would not only provide the knowledge I sought but also ensure the safety and efficacy of any products I would create for my loved ones. I truly believe in the value of the products and the ethos behind simplyearth.com, but it's clear that there is room for improvement. For those seeking to embark on a similar journey, I would encourage investing in education to ensure the well-being of your family and the efficacy of your creations. T
Tammy Kell
Transforming Lives with Authentic Essential Oils: A Testimonial of Growth and Gratitude
Embracing the journey with simplyearth.com has been a transformative experience, marked by learnings and self-discovery. Initially setting foot on this aromatic adventure on 12/25/21, my expectations were high, yet my doubts were soon overshadowed by the shadows of inconsistency. Despite the compassionate intentions driving this brand, my interaction disclosed a plea for enhancement. Drawing from my dedicated efforts to educate and improve practices, concerns were raised regarding the delicate art of oil-water interplay. Delving deeper, the concoction of Aloe and Tea Tree in a hand sanitizer DIY illuminated safety hazards – a reality not to be overlooked. The fusion of due diligence and knowledge became apparent; a recipe for success supplanted by research and precision. One pivotal query lingered persistently: the elusive chemo types underlying the Rosemary essential oil remained shrouded in mystery, a quest for clarity shunned by silence. Met with a cascade of automated responses, my persistence unraveled a tapestry of unmet expectations, a mosaic of untapped potential. As the weeks unfolded, a ceaseless deluge of unwarranted emails painted a portrait of disconnect, a reminder of a bond fragile at best. While affordability beckons, the sweet allure of penny-pinching wore thin against the backdrop of unfulfilled promises. Yet, hope blossomed amid the ashes, heralding a path bathed in knowledge and empowerment. Invested in crafting cosmetics for kin and hearth, the valuable exchange of enrolling in foundational aromatherapy courses emerged as a beacon of wisdom. Let this testimony serve as a beacon of growth and evolution, transcending setbacks to embrace a future defined by understanding and proficiency. T
Tammy Kell
Transformative Aromatherapy Experience: A Journey to Wellness
Having embarked on my aromatherapy journey with simplyearth.com filled me with excitement and hope on 12/25/21. However, my path took an unexpected turn when I decided to cancel my subscription on 1/12/21 after encountering some challenges. Despite facing setbacks, I genuinely believe in their dedication to wellness, although improvements are crucial. Upon discovering issues with the formulation of certain recipes, especially those involving essential oils and water, I reached out with concerns. For instance, mixing Aloe and Tea Tree for a DIY hand sanitizer raised safety alarms as essential oils and water do not blend effectively. This highlighted the importance of thorough research before crafting any products for safety and efficacy. Moreover, I emphasized the necessity of understanding chemo types for oils to curate effective blends. Despite multiple inquiries about the Rosemary essential oil's species and chemotype, responses were elusive. Requesting GC/MS reports for oil distillation dates and quality verification proved equally challenging, with automated replies dominating my inbox. Amidst unsubscribing struggles and persistent email notifications, I discovered that while affordability is enticing, there are alternative avenues for crafting safe and effective cosmetic products. Investing in basic aromatherapy and formulation courses emerged as a worthy pursuit to empower oneself in this aromatic realm. In retrospect, my journey with simplyearth.com marked a pivotal point in my quest for wellness. It underscored the importance of knowledge, safety, and meticulous attention to detail in aromatherapy practices. Though my experience encountered hurdles, I emerged with newfound insights and a deeper appreciation for the art of blending oils responsibly. T
Tammy Kell
Transformative Aromatherapy Journey with Simply Earth!
I embarked on my aromatic adventure with simplyearth.com full of hope and excitement. However, within less than 30 days, I made the tough decision to cancel my subscription. While I applaud their good intentions, my experience left much to be desired. One of my primary concerns was the safety and efficacy of the DIY recipes provided. Coming across formulations that could potentially harm rather than heal was disheartening. A prime example being the DIY hand sanitizer incorporating Aloe and Tea Tree essential oil, a dangerous combination due to the inability of essential oils to disperse in water-based substances like Aloe. This lack of guidance on proper usage and chemical composition in their recipes was alarming. Moreover, essential information such as chemo types for oils and GC/MS reports to monitor oil quality and shelf life were sorely lacking. The absence of responses to my inquiries and automated emails further compounded my dissatisfaction. Additionally, despite repeated attempts to unsubscribe, I continued to receive emails, causing further frustration. While affordability is certainly a selling point, the importance of education and safety cannot be overstated when it comes to crafting products for personal use. Investing in basic aromatherapy and formulation courses may prove invaluable in ensuring the well-being of your loved ones. In conclusion, my brief yet enlightening journey with Simply Earth shed light on the significance of thorough research and education in the world of essential oils. While this may not have been the seamless experience I had hoped for, it underscored the importance of informed decision-making in aromatherapy practices. K
Kiara
Affordable and Compassionate Customer Service at SimplyEarth
I can't help but share my amazing experience with SimplyEarth. Their subscription box has been a game-changer for me, offering not just quality products but also fantastic recipes. What sets them apart is their affordability, making essential oils accessible to everyone. During their Memorial Day special, I accidentally placed an order without applying the discount. Panicking, I reached out to their customer service. To my surprise, they not only addressed my concern promptly but also added a $20 gift card to my account as a gesture of goodwill. I was genuinely touched by their compassion and understanding. This incident only deepened my trust and loyalty to SimplyEarth. They have not only won me over with their exceptional products but also with their genuine care for their customers. I can't recommend SimplyEarth enough for both their quality products and their outstanding customer service. K
Kiara
Unparalleled Customer Care: A True Gem at SimplyEarth
Embarking on my aromatic journey with SimplyEarth has been nothing short of delightful. Coming from a background of using Young Living products, I was intrigued by the unique touch that SimplyEarth brings to the table. Their subscription box not only offers inventive recipes but also manages to keep the whole experience affordable, a rare find in this industry. During the Memorial Day special, I found myself at a crossroads while making a purchase. Despite my best intentions to customize my order and apply a discount, a spontaneous submission occurred due to my saved payment information. Panic set in, but I swiftly reached out to their customer service team for assistance. To my genuine surprise, their response was not just prompt but was also accompanied by a gesture of goodwill. A $20 gift card graced my account, salvaging the situation and leaving me elated. This unexpected act of generosity solidified my loyalty to SimplyEarth, solidifying them as a beacon of exceptional customer care in a sea of options. Their commitment to going above and beyond for their customers shines through brightly, making each interaction a true pleasure. Thank you, SimplyEarth, for proving that exemplary service is truly a cornerstone of your brand. K
Kiara
Exceptional Customer Care Shines Bright at Simply Earth!
My journey with simplyearth.com has been nothing short of amazing. As a loyal customer to another brand, I was pleasantly surprised by the uniqueness of Simply Earth's subscription box. Their carefully curated recipes and affordability truly set them apart. During a recent purchase on Memorial Day, I accidentally placed an order without applying a discount I had in mind. Despite my initial concern, their customer service team swiftly responded to my inquiry. Not only did they address my request promptly, but they also generously added a $20 gift card to my account. This unexpected gesture not only resolved my concern but also heightened my admiration for Simply Earth. Their commitment to customer satisfaction and willingness to go above and beyond left me truly delighted. It's experiences like these that make me a loyal customer for life! Thank you, Simply Earth, for not only delivering exceptional products but also for shining brightly with your exceptional customer care! K
Kiara
An Unparalleled Customer Experience at simplyearth.com
My Testimonial for SimplyEarth: Let me begin by stating how delightful my journey with SimplyEarth has been thus far. Having been a customer of another well-known brand, Young Living, I was pleasantly surprised by the unique offerings and affordability of SimplyEarth. When they ran a special promotion on Memorial Day, I was intrigued. While navigating the website to customize my order, an accidental submission occurred due to saved payment information. Feeling a bit flustered, I reached out to their customer service team seeking assistance. To my sheer delight, their prompt response included a $20 gift card as a token of goodwill. This gesture not only resolved my concern but also solidified my loyalty to SimplyEarth. The exceptional customer service I experienced highlights their commitment to customer satisfaction and sets them apart in the industry. Thank you, SimplyEarth, for going above and beyond to ensure a seamless and enjoyable shopping experience!
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Introduction
Simply Earth is an online retailer specializing in natural essential oils and other related products. Their mission is to provide high-quality and affordable options for customers looking to incorporate essential oils into their daily lives. With a commitment to sustainability and giving back, Simply Earth sets itself apart from competitors in the market.
Pros and Cons
- Pros:
- Wide selection of high-quality natural essential oils
- Affordable pricing compared to other brands
- Monthly subscription box option with curated DIY recipes
- Transparent sourcing and sustainable practices
- Generous charity contributions
- Cons:
- Limited range of non-essential oil products
- International shipping may be expensive for customers outside the US
User Experience
Simply Earth's website offers a user-friendly interface, making it easy for customers to navigate and find the products they need. The search function and categorization of products help streamline the shopping experience. The checkout process is straightforward, with clear instructions and secure payment options.
Pricing and Value for Money
When it comes to pricing, Simply Earth stands out from its competitors by offering affordable options without compromising on quality. Their commitment to providing reasonably priced natural essential oils makes it an excellent choice for budget-conscious consumers. The value for money is further enhanced by the inclusion of DIY recipes and other resources that help customers get the most out of their products.
Alternatives
While Simply Earth offers a great selection of products and services, there are also alternative options in the market. Some notable alternatives include popular brands like Young Living and doTERRA, which have been established for longer periods and offer a wider range of products. However, it's important to note that these alternatives often come with higher price points.
Customer Service
Simply Earth prides itself on providing excellent customer service. They have a responsive and knowledgeable support team that promptly addresses customer inquiries and concerns. Whether it's through email or their social media channels, customers can expect a helpful and friendly response.
Product Quality and Selection
Simply Earth ensures that their essential oils are of the highest quality. They source their oils from trusted suppliers and conduct rigorous testing to guarantee purity and potency. The selection of essential oils covers a wide range of popular and less common scents, allowing customers to find their preferred options easily.
Website Usability
The website's layout and design contribute to a positive user experience. It is easy to navigate and provides detailed product information, including usage instructions and safety guidelines. The product pages are well-organized, and customers can quickly add items to their cart or subscription box with a few clicks.
Returns and Exchanges
Simply Earth has a straightforward and customer-friendly returns and exchanges policy. If customers are not completely satisfied with their purchase, they can return the products within 365 days for a full refund or exchange. This generous policy demonstrates their commitment to customer satisfaction.
Promotions and Discounts
Simply Earth offers regular promotions and discounts throughout the year. Customers can take advantage of these offers to save money on their purchases. Additionally, their monthly subscription box provides subscribers with exclusive discounts and access to themed recipe boxes.
Reputation
Simply Earth has garnered a positive reputation within the essential oils community. Their commitment to quality, affordability, and sustainability has earned them praise from satisfied customers. The brand's transparency regarding sourcing and charitable contributions further enhances their reputation.
Payment Options
Simply Earth accepts various payment options, including major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. This flexibility allows customers to choose their preferred method of payment, ensuring a smooth and secure transaction.
Loyalty Programs
Currently, Simply Earth does not offer a formal loyalty program. However, their subscription box members receive exclusive benefits, such as discounted prices and access to additional resources, making it a rewarding option for returning customers.
Customer Reviews
Customer reviews of Simply Earth are generally positive, praising the brand's affordability, quality, and the effectiveness of their essential oils. Many customers appreciate the curated DIY recipes provided in the subscription box, which adds value to their purchase. However, some customers have noted occasional delays in shipping or issues with product packaging.
Community Involvement
Simply Earth demonstrates a strong commitment to giving back to the community. They donate 13% of their profits to organizations focused on ending human trafficking. This social responsibility initiative resonates with customers who appreciate supporting a brand with a purpose beyond just selling products.
Shipping and Costs
Simply Earth offers domestic and international shipping options. Domestic shipping within the United States is free for orders over $29, with a flat rate of $2.99 for orders below that threshold. International shipping costs vary and may be more expensive for customers outside the US.