Users Voice for Simsim

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Simsim Overall rating
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Review article published on: 08 Sep 2019

Last updated by on 07 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 1 4.1 4.9 5
Feb 2023 5 1.3 5 5 3 1.8
Mar 2023 5 1.2 5 5 5 5
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Detailed Simsim Review by

Introduction is a leading online destination for personalized fashion and lifestyle products in India. The platform offers a vast collection of apparel, accessories, home decor, and beauty products from reputed brands, all carefully curated to match the latest trends and styles. Founded in 2019, Simsim has quickly gained popularity among fashion enthusiasts, owing to its unique blend of convenience, affordability, and quality.

Pros and Cons

  • Extensive collection of fashion and lifestyle products
  • Curated selection of top brands and designers
  • Personalized recommendations based on user preferences
  • Easy-to-use interface with intuitive navigation
  • Competitive pricing and frequent promotions and discounts
  • Limited customer service channels
  • Not all products available for shipping across India

User Experience has a user-friendly interface with attractive visuals and easy navigation. The platform offers personalized recommendations based on users' browsing and purchase history. The search function is also efficient and accurate, with filters and sorting options to help users find exactly what they need. Users can create an account, save their preferences, and track their orders through the website or mobile app. However, the customer service channels are limited, and not all products are available for shipping across India.

Pricing and Value for Money offers competitive pricing, with frequent promotions and discounts to help customers save more. The platform also offers a loyalty program, where users can earn points on purchases and redeem them for discounts on future orders. Additionally, provides value for money by offering quality products from premium brands, with curated selections that match the latest trends and styles.


Some alternatives to include Myntra, Ajio, Jabong, and Limeroad. These platforms offer similar products and services, with competitive pricing, curated selections, and personalized recommendations.

Customer Service offers customer service through a contact form and an email address. However, the response time can vary, and users do not have the option to call or chat with a customer service representative. There is also limited information available on the website regarding return policies and order tracking.

Product Quality and Selection offers quality products from reputed brands in fashion, beauty, and home decor. The platform's selection is curated with the latest trends and styles, and personalized recommendations are provided based on the user's preferences. However, not all products are available for shipping across India, and the platform's product categories are limited.

Website Usability is easy to use, with an intuitive interface and efficient search function. The site loads quickly, and products are displayed with clear images and product descriptions. Users can quickly navigate between different product categories, and the platform's curated selection makes it easy to find the latest trends and styles.

Returns and Exchanges has a return policy that allows users to return products within seven days of delivery, provided they are in their original condition and packaging. However, the platform does not offer exchanges, and the process can take up to 14 days to complete.

Promotions and Discounts offers frequent promotions and discounts on its products, with seasonal sales and exclusive offers for members. The platform also has a loyalty program that rewards users with points on their purchases, which can be redeemed for discounts on future orders.

Reputation has a good reputation for offering quality products from reputed brands, with curated selections that match the latest trends and styles. The platform's user-friendly interface and personalized recommendations have also garnered positive feedback from users.

Payment Options accepts multiple payment options, including credit/debit cards, net banking, UPI, and cash on delivery. The platform's payment gateway is secure, and user data is encrypted for safety.

Loyalty Programs has a loyalty program that rewards users with points on their purchases, which can be redeemed for discounts on future orders. Additionally, the platform offers exclusive promotions and discounts for members.

Customer Reviews has positive customer reviews, with users praising the platform's quality products, curated selections, and personalized recommendations. However, some users have faced issues with order tracking and customer service.

Community Involvement has a blog section that features articles on fashion, beauty, and lifestyle. The platform also has an active social media presence and engages with its users through Q&A sessions and polls.

Shipping and Costs offers free shipping on orders above Rs. 1000, with a flat shipping fee of Rs. 99 on orders below Rs. 1000. The platform's shipping time can vary depending on the location and availability of the product. Not all products are available for shipping across India.