Sinks-taps Reviews

Voted Good (5/5)

371 Votes

20 Reviews

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In the Kitchen Supply Store category

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L Linda Yarr
78 days ago

Above and Beyond: Exceptional Service by John at sinks-taps.com

I cannot speak highly enough about the outstanding service I received from John today. When I reached out for assistance through the online chat feature on sinks-taps.com, I was pleasantly surprised to chat with a real person – John. His knowledge and professionalism not only met but exceeded my expectations. His honest and helpful advice guided me through my purchase decision, making my experience with sinks-taps.com truly exceptional. I am grateful for John's dedication to providing top-notch customer service, and I am confident that I will be a repeat customer. If you are looking for a company that goes above and beyond for their customers, look no further than sinks-taps.com.
R Rex Paddison
140 days ago

Redefining Exceptional Customer Care: A True Story of Resilience and Support

When faced with a faulty hot water ceramic cartridge from sinks-taps.com, I wasn't just dealing with a product issue; I was navigating through life's unexpected challenges. However, what truly stood out was the exceptional customer service and unwavering after-sales support that followed. The team at sinks-taps.com didn't just address my concern promptly; they did so with a level of empathy and efficiency that is rare to come by. Within no time, a replacement was on its way, turning a potentially frustrating situation into a seamless experience. Their dedication to ensuring customer satisfaction not only resolved my issue swiftly but also left a lasting impression. The reassurance of knowing that I can rely on sinks-taps.com for quality products and reliable support makes me confident in returning for future purchases without hesitation. In a world where customer service can often feel transactional, sinks-taps.com redefines the standard by embodying true care and commitment. Thank you for not only addressing my needs but for going above and beyond to foster trust and loyalty.
H Hannah Bradley
167 days ago

Transformed My Online Shopping Experience at sinks-taps.com!

My recent virtual chat with John at sinks-taps.com was an absolute game-changer! The chat feature's efficiency was commendable, providing real-time updates on my queue status. Specifically, I sought assistance in modifying my delivery date, and John swiftly resolved my concern with unparalleled expediency. The seamless experience left me thoroughly impressed, with no hitches encountered along the way. Kudos to sinks-taps.com for exceptional customer service that's both effective and swift!
J james keeble
173 days ago

Exceptional Technical Expertise Delivered With Care

Let me share my recent experience with sinks-taps.com, where Richard's technical advice and support truly exceeded my expectations. When I purchased an Abode switch unit, I encountered some installation challenges, and Richard stepped in with his expertise and guidance. Not only did he provide valuable assistance, but he also went the extra mile by sending me a revised drawing to facilitate the work with my plumber. His dedication and attention to detail were truly commendable, leaving me extremely satisfied. I couldn't have asked for a more supportive and knowledgeable team. This level of service undoubtedly deserves a perfect 10 out of 10 rating. Thank you, sinks-taps.com, for your exceptional support!
B Ben
230 days ago

Efficient Customer Service and Quick Resolutions: A Review for Sinks-Taps.com

Having purchased a Franke tap from sinks-taps.com over 2 years ago, I recently encountered an issue with it. Despite not having the order details readily available, the customer service team at sinks-taps.com swiftly assisted me through live chat. Within minutes, they not only resent the confirmation email but also provided me with Franke's contact information for arranging a replacement. The efficiency and promptness displayed by the team were truly remarkable. I highly recommend sinks-taps.com for their exceptional customer service and dedication to resolving issues promptly. Thank you for your assistance!
S Sarah Taylor
532 days ago

Richard Rescued Us: A Hero in Customer Service

As we navigated a kitchen renovation crisis, Richard from sinks-taps.com emerged as our savior. When our kitchen provider faltered with the sink delivery, Richard stepped in to save the day. With worktop templating scheduled, time was of the essence. Swiftly placing our order at 2:20 PM on the 18th, we anxiously awaited the turnaround. True to his word, Richard ensured the sink arrived at our doorstep by 10:15 AM the following day. Grateful does not begin to cover it - our kitchen installation got back on track seamlessly. The sink surpassed our expectations, boasting excellent quality that now graces our home. Thank you, Richard, for your exceptional service and for being the rock we needed in a moment of chaos. Cheers to sinks-taps.com for having a gem like Richard on their team.
E Elaine
537 days ago

A Testimonial of Gratitude: Exceptional Service Redefined

I can't help but express my heartfelt appreciation for the outstanding service provided by sinks-taps.com. When I initially ordered a sink that turned out to be too large, I was uncertain of how to proceed. Fortunately, my interaction with Richard was a game-changer. His unparalleled level of assistance and professionalism truly stood out. Richard meticulously guided me through the process of returning the oversized sink and promptly facilitated the delivery of a more suitable, smaller sink. The efficiency with which the entire exchange was handled left me thoroughly impressed. In the end, what could have been a cumbersome situation was seamlessly resolved thanks to Richard's expertise and dedication. This experience has undoubtedly set a new standard for exceptional customer service in my books. I am genuinely grateful for the support and swift action taken by the team at sinks-taps.com. Thank you for turning what could have been a stressful situation into a positive and effortless transaction. Your commitment to customer satisfaction is truly commendable.
S Sharon Christal
540 days ago

An Exceptional Experience with Richard: A Review of Sinks-Taps.com

I can't help but express my utmost satisfaction with the extraordinary customer service provided by Richard at sinks-taps.com. His speed, politeness, and friendliness truly set a new standard in customer care. I eagerly anticipate the arrival of my taps, knowing they are readily available in stock. The excitement is palpable, and the unparalleled convenience is just the cherry on top of this delightful experience. Moreover, the competitive pricing offered by sinks-taps.com is unbeatable, surpassing all other options I explored. As a discerning customer, I am beyond pleased with the fantastic deal I secured. This company has truly nailed it in terms of customer satisfaction and value for money. With Richard at the helm of customer service, my shopping experience has been nothing short of exceptional. I wholeheartedly recommend sinks-taps.com to anyone on the hunt for top-notch products, stellar customer service, and unbeatable prices. Thank you for making me one very happy customer!
E Emily
560 days ago

Exceptional Customer Support: A Game-Changer!

Reflecting on my recent experience with sinks-taps.com, I cannot help but express my immense gratitude for the exceptional customer service I received. Accessing their live chat feature, I was met with a level of support that truly set them apart. In the process of purchasing a sink and tap, I had initially been tempted by a competitive offer from another company. However, my concern about a lengthy delivery period of up to 7 days posed a potential setback to our construction project. Enter John at sinks-taps.com, a true hero in this story. Not only did he match the competitive price offered elsewhere, coming within a mere £10, but Richard stepped in and went above and beyond. He generously upgraded the delivery to ensure that the items would reach me within a mere 48 hours, a gesture that truly saved the day. This level of care and dedication is rare and greatly appreciated. Many thanks to the outstanding team at sinks-taps.com for their professionalism and commitment to customer satisfaction!
J Jane
567 days ago

An Exceptional Experience with Sinks-Taps.com

When it comes to the perfect bathroom suite, finding a reliable supplier is crucial. That’s why I can’t recommend sinks-taps.com enough! They provided top-notch expertise, guiding us through every aspect of our purchase, and all at an unbeatable price. Our order was delivered promptly the next day, right within our chosen time slot, and the items were securely packaged with no signs of damage. What truly set sinks-taps.com apart was their exceptional customer service. When we needed to return a product due to our mistake, they handled the replacement swiftly and hassle-free. The new item was at our doorstep the very next morning, ensuring we could continue our project without delay. This level of dedication and efficiency is what makes sinks-taps.com stand out as a trustworthy and customer-oriented company. If you’re looking for a seamless shopping experience and outstanding service, sinks-taps.com is the place to go. Thank you for exceeding our expectations and making our bathroom renovation journey a smooth and enjoyable one!
M Mike
568 days ago

A Gem Unearthed: Quality Products, Unbeatable Prices, and a Dash of Delivery Mystery!

I stumbled upon sinks-taps.com in search of a perfect match for my kitchen – an Abode granite sink and tap. The anticipation was high, and as the delivery day arrived, so did my products, flawlessly preserved on a sturdy pallet. However, a twist of fate awaited me as a sign beckoned me to inspect the goods promptly. Alas, the vanishing act of the delivery driver left me in a moment of bewildered amusement. The attempt to reach out met a deafening silence on the other end, leaving me with a humorous tale and an unexpected pallet to ponder upon. Despite the delivery hiccup, the seamless ordering process, top-notch products, and wallet-friendly prices at sinks-taps.com have truly won me over. Excitement encapsulated in a box, waiting to be unveiled!
M Mrs Margaret Whiteley
568 days ago

An Unforgettable Experience with Sinks-Taps.com

At first, I was hesitant to try a new company for my bathroom renovation needs, but after my experience with sinks-taps.com, I can confidently say that they exceeded all my expectations. The level of service provided by Kad and the entire team was nothing short of outstanding. Not only did they offer the most competitive prices, but their delivery service was exceptional. I was amazed by the efficiency of their process. From placing my order to having my new bathroom up and running, it took a mere 48 hours. Yes, you read that right – 48 hours! The delivery was prompt, the items were fitted perfectly, and everything was in working order in no time. What truly impressed me was that the bathroom furniture arrived a day earlier than scheduled – even before the plumbers were set to arrive. This level of proactive service is a rarity in today's world, and sinks-taps.com truly stands out for their commitment to customer satisfaction. I am beyond satisfied with my experience and will not hesitate to recommend sinks-taps.com to anyone in need of bathroom fittings. Their dedication to excellence and efficiency has won me over as a loyal customer. I am already planning my next renovation project with them, knowing that I can trust them to deliver exceptional service every time. Thank you, sinks-taps.com, for making my renovation journey stress-free and enjoyable.
S Steve Targett
569 days ago

Enduring Quality: A Stainless Steel Oasis

I recently had the pleasure of revamping my kitchen sink with a new tap from sinks-taps.com, and I must say, the upgrade has been nothing short of remarkable. After dealing with a faulty tap - seemingly made of water-soluble material - from a well-known manufacturer, I made the decision to invest in a pure stainless steel alternative from this reputable company. Though it came with a price tag, the tap surpassed all expectations. Upon its arrival, I was immediately struck by the tap's solid construction and robust design. The gleaming stainless steel finish added a touch of elegance to my kitchen, elevating the overall aesthetic. As I installed the tap, I could feel the difference in quality compared to its predecessor. The smooth operation and leak-free performance reassured me that I had made the right choice. The delivery was prompt, and the product arrived exactly as described. From its efficient functionality to its timeless design, this stainless steel tap exudes durability and reliability. I am confident that this investment will serve me well for years to come, bringing both functionality and style to my kitchen. Grateful for the exceptional service and top-notch product from sinks-taps.com, I highly recommend this stainless steel oasis to anyone in search of lasting quality.
A Andy Commins
597 days ago

Exceeded Expectations: A Genuine Testimonial for Sinks-Taps.com

Reflecting on my experience with Sinks-Taps.com, I must say that it has been a rollercoaster of emotions. Initially, I felt misled when it came to the delivery times, setting off a wave of frustration. The website indicated a delivery window of 4-6+ weeks next to the item I ordered, leading me to believe it would be on my doorstep within a reasonable timeframe. Little did I know that lurking in the description was a note claiming this actually meant 4-5 months – talk about a shocker! Despite this initial setback, my journey with Sinks-Taps.com took an unexpected turn. When reaching out to customer service, I found a listening ear and a team willing to make amends for any confusion caused. Their genuine care and understanding transformed my disappointment into gratitude. It's not every day that a company values their customers enough to genuinely listen and improve. As I stand at the 12-week mark, with another 8 weeks to go, the waiting game continues. However, it's not solely about the product now; it's about the exceptional service and commitment shown by Sinks-Taps.com that truly sets them apart. This unexpected turn of events has proven that sometimes, challenges can lead to far greater outcomes than we could have imagined. Thank you, Sinks-Taps.com, for showing me the power of genuine customer service.
J Jessica McMurdo
687 days ago

Ordered a bluci filter faucet however faucet solely…

My evaluate for sinks-taps.com UPDATED TO SAY THAT AFTER CONTACTING THE COMPANY VIA FB, I GOT A QUICK RESPONSE AND THE CORRECT PARTS SHIPPED👍 Ordered a bluci filter faucet however faucet solely final yr for my new kitchen. Now ordered full filter package however solely substitute filter turned up, no fixings nothing. The plumber I paid to put in it at the moment couldn't set up it. Out of pocket!!! Order 9979838

Introduction

Sinks-taps.com is a reputable online retailer specializing in sinks, taps, and related accessories. With a wide range of products and a user-friendly website, it has become a popular choice for homeowners, interior designers, and contractors looking for high-quality kitchen and bathroom fixtures. In this editorial review, we will explore the various aspects of sinks-taps.com, including the pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive product selection: Sinks-taps.com offers a vast range of sinks and taps to suit different styles and budgets. Whether you're looking for a modern stainless steel sink or a vintage-inspired brass tap, you'll find it here. - Competitive pricing: The website offers competitive prices on their products, often beating traditional brick-and-mortar stores. Additionally, they frequently run promotions and discounts, allowing customers to save even more. - User-friendly website: Navigating the sinks-taps.com website is a breeze. The intuitive interface makes it easy to search for specific products, compare options, and make purchases. - High-quality products: Sinks-taps.com partners with trusted manufacturers to ensure the products they offer are of top-notch quality. Customers can rely on their purchases to be durable and long-lasting. - Excellent customer service: The sinks-taps.com customer service team is responsive and knowledgeable. They assist customers with product inquiries, provide recommendations, and handle any issues that may arise. Cons: - Limited physical presence: While sinks-taps.com operates primarily as an online retailer, some customers may prefer the option to see and touch products in person before purchasing. Although they do provide detailed product descriptions and images, this limitation can be a drawback for some individuals.

User Experience

Sinks-taps.com prioritizes a seamless user experience, aiming to make the shopping process as smooth as possible. The website's clean design and intuitive navigation allow users to easily find the products they need. The search function is efficient, delivering accurate results. Clear product descriptions, specifications, and images provide customers with comprehensive information to make informed decisions. Overall, sinks-taps.com ensures a positive user experience by combining functionality, aesthetics, and user-friendly features.

Pricing and Value for Money

Sinks-taps.com offers competitive pricing for their products, often providing better deals than traditional physical stores. They source directly from manufacturers and eliminate middlemen, enabling them to pass on savings to their customers. Additionally, they frequently run promotions and discounts, further enhancing the value for money. The high-quality products available on the website justify the prices, ensuring customers receive durable and aesthetically pleasing fixtures that add value to their homes.

Customer Service

Sinks-taps.com takes pride in its exceptional customer service. Their team is readily available to assist customers with any inquiries, whether it be product recommendations, technical specifications, or post-purchase support. Customers can reach out via phone, email, or the website's live chat feature, and can expect prompt and helpful responses. The attentive customer service team sets sinks-taps.com apart from its competitors, ensuring a pleasant and satisfying shopping experience.

Product Quality and Selection

Sinks-taps.com offers an extensive selection of sinks, taps, and related accessories, catering to various styles and budgets. They partner with reputable manufacturers known for producing high-quality fixtures. By curating their product range, sinks-taps.com ensures that each item meets stringent quality standards. Customers can have confidence in the durability, functionality, and aesthetic appeal of the products they purchase from sinks-taps.com.

Website Usability

The sinks-taps.com website is designed with user experience in mind. The clean and modern interface allows users to easily navigate between different pages and product categories. The search function is efficient and delivers accurate results, saving customers time and effort. Product pages are well-organized, displaying clear descriptions, specifications, and images. Additionally, sinks-taps.com provides useful filters and sorting options to help customers refine their product searches. The website's usability is optimized for a smooth and hassle-free shopping experience.

Returns and Exchanges

Sinks-taps.com understands that sometimes products may not meet customers' expectations or have defects. In such cases, they have a hassle-free returns and exchanges policy in place. Customers can initiate returns or exchanges within a specified timeframe, provided the items are unused, in their original packaging, and accompanied by valid proof of purchase. Sinks-taps.com strives to resolve any issues promptly and ensures customer satisfaction through their straightforward returns and exchanges process.

Promotions and Discounts

Sinks-taps.com frequently offers promotions and discounts to provide customers with added savings. These promotions can range from seasonal sales and bundle deals to exclusive discounts on specific products. Customers can take advantage of these offers to maximize their value for money. By regularly updating their promotions and discounts, sinks-taps.com ensures that customers have an opportunity to find great deals on their desired products.

Reputation

Sinks-taps.com has built a strong reputation as a reliable and trustworthy retailer within the sinks and taps industry. Their commitment to high-quality products, competitive pricing, and excellent customer service has garnered positive reviews from countless satisfied customers. With an emphasis on delivering value and maintaining transparency, sinks-taps.com has established itself as a reputable brand associated with reliability and customer satisfaction.

Payment Options

Sinks-taps.com offers a variety of payment options to cater to different customer preferences. Customers can choose to pay via major credit cards, debit cards, or trusted third-party payment gateways. The website ensures secure transactions by utilizing encryption technology for data protection. By providing multiple payment options, sinks-taps.com strives to accommodate a wide range of customers and facilitate a convenient and secure payment process.

Loyalty Programs

At present, sinks-taps.com does not offer a formal loyalty program. However, they do value their customers and frequently provide them with exclusive promotions and discounts. While a dedicated loyalty program would be a welcome addition, sinks-taps.com compensates by consistently prioritizing customer satisfaction and offering excellent overall value.

Customer Reviews

Sinks-taps.com encourages customers to leave reviews and feedback about their products and services. These customer reviews play a crucial role in helping prospective buyers make informed decisions. By sharing their experiences, customers contribute to the overall trustworthiness and authenticity of the sinks-taps.com brand. The website prominently displays customer reviews, providing transparency and insight into the quality and performance of their products.

Community Involvement

Sinks-taps.com actively participates in the industry community, collaborating with manufacturers, industry professionals, and consumers. They frequently engage with customers through social media platforms, responding to inquiries and showcasing their products. By actively participating in online discussions and industry events, sinks-taps.com demonstrates their commitment to fostering a sense of community and knowledge sharing within the sinks and taps industry.

Shipping and Costs

Sinks-taps.com offers reliable shipping services to ensure prompt and secure delivery of their products. Shipping costs may vary based on the destination and the size/weight of the items purchased. During the checkout process, customers are provided with shipping cost estimates. Sinks-taps.com strives to keep shipping costs as reasonable as possible, without compromising the safety and reliability of the delivery. Customers can have confidence in the efficiency and transparency of the shipping and cost process of sinks-taps.com. In conclusion, sinks-taps.com emerges as a reputable and trustworthy online retailer for sinks, taps, and related accessories. With their extensive product selection, competitive pricing, user-friendly website, excellent customer service, and high-quality products, they consistently prioritize customer satisfaction. While they may have limitations such as a limited physical presence and the absence of a formal loyalty program, these factors are overshadowed by the overall positive shopping experience offered by sinks-taps.com. Whether you're a homeowner or a professional in need of kitchen or bathroom fixtures, sinks-taps.com is an excellent choice for finding the perfect products that meet your budget and style requirements.